Roofing contractor
Transcend Roofing Systems
1740 Grassland Pkwy Unit 205, Alpharetta, GA 30004
- Google average
- 5.0
- Ratings counted
- 178
- One and two star
- 0 of 178(0%)
- Georgia median
- 1.4%
The first three are Google’s own figures for Transcend Roofing Systems, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 176 | 99% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Transcend Roofing Systems. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance28
- gutter replacement24
- smooth process15
- shingle selection4
- downspout replacement3
- efficient roofing process2
- facia board repair2
- roof approval2
- fast installation2
- knowledgeable about roofing2
Other reviews we hold
14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jair Cantu21 hours ago
Jake Willbanks and the Transcend Roofing team really made the impossible possible for us. We had been struggling to get our roof approved, and with it being over 20 years old, we honestly thought we were out of luck. Jake came out, did a thorough inspection, and worked his magic and got us approved. Today we officially have our new roof installed, and we couldn’t be happier with the outcome. The whole process was smooth and easy, which made a huge difference for us as homeowners. Jake and the whole team were professional, quick, and kept everything moving without making it stressful. Definitely recommend these guys if you’re looking for a roofing company. Huge thanks to Jake and the Transcend Roofing team!
Reply from the business
Thank you for your kind words, we're thrilled Jake and our team made your roof replacement process smooth and stress-free!
- 5 out of 5Edgar Benjamin23 hours ago
I couldn’t be happier with the work done on my roof by Colin and Chandler from Transcend Roofing! From the initial inspection to the final walkthrough, the entire team was professional, honest, and easy to communicate with. They provided a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your wonderful review, we're glad Colin, Chandler, and our team delivered excellent roof replacement services!
- 5 out of 5Fernandoa week ago
We had a great experience working with Logan and Chandler. Both were very knowledgeable regarding the roof replacement process and took a great deal of time in making sure I felt comfortable with the work. Communication was excellent during the project and the quality of the end results speaks for itself. We are very glad we chose Transcend to fix our roof.
Reply from the business
We appreciate you for taking the time to share you experience! Logan and Chandler will be thrilled to know their care and communication made such a strong impact. Thank you for choosing Transcend!
- 5 out of 5Kate McKaya week ago
It has been an absolute pleasure to work with Jake W. He is knowledgeable, thorough, prompt to answer questions/address concerns - we felt 100% confident trusting our 'roof job' to Jake and his team. The roofing team worked efficiently, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your kind words! We’re glad Jake and our team provided excellent roofing services and a seamless experience.
- 5 out of 5Jill Wellmanna month ago
I had an outstanding experience with Transcend roofing systems throughout my entire roof replacement project . From the beginning Chandler McMinn was exceptional. He worked directly with my insurance company, Allstate, and when my claim was initially denied from another roofing company, Chandler went back to Allstate and provided the documentation and evidence needed to demonstrate that my roof had sustained damage and required replacement. I also worked with Grayson McCart, chief of operations, who helped coordinate with my HOA to ensure the shingles were approved and met all requirements. His communication and professionalism made the process smooth and stress free. Ben Fuentes, the on site project Project Manager, did an excellent job overseeing the installation. He made sure everything was completed correctly and to the highest standard. When the project was finished, my property was spotless- there wasn’t even a single nail left in the yard. In fact, they left the area looking better than it did before they started. The entire team at Transcend Roofing Systems was professional knowledgeable, and committed to customer satisfaction. I highly recommend Transcend Roofing Systems to anyone who needs a new roof. Their attention to detail, quality workmanship, and outstanding customer service truly set them apart.
Reply from the business
We’re thrilled to hear Chandler, Grayson, and Ben each played a key role in making your roof replacement smooth, stress‑free, and completed to the highest standard. Your kind words mean a great deal to our team.
- 5 out of 5David Smitha month ago
We recently had our roof replaced and are very pleased. Great experience with Chandler, who sold us on the replacement, Ivan who oversaw the project and the whole team that replaced the roof. From start to finish these guys did a super job, including working with our insurance company!!! Thank you Transcend Roofing!
Reply from the business
We’re thrilled to hear you’re pleased with your new roof. Chandler, Ivan, and the crew will be grateful for the shout‑out! We appreciate you trusting Transcend Roofing.
- 5 out of 5Patty Barrona month ago
Jake and his team at Transcend Roofing did an amazing job on our roof. Chandler was extremely attentive and made the insurance claim process smooth and stress-free for us. The crew was professional, worked hard, and kept us informed …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for sharing such wonderful feedback! Chandler truly embodies the Transcend standards and the heart of our work—going beyond just a roof replacement. Wishing you many happy years under your new roof!
- 5 out of 5Mandy Sandkuhler2 months ago
We recently had our roof and gutters replaced, and I could not be happier with the outstanding service provided by Transcend Roofing Systems. We worked with Chandler and Ben; both were very professional, responsive, and transparent about the entire process. They provided a fair, upfront estimate and clearly explained the process and materials, so we felt confident in our decision. The crew worked efficiently, completely removing the old roof, perfectly fitting our new gutters, and cleaning everything up afterward. Our house looks completely transformed. If you are looking for a trustworthy company, I highly recommend Transcend.
Reply from the business
Thank you, Mandy! We're glad Chandler and Ben delivered transparent, professional service. Your recommendation means a great deal to us.
- 5 out of 5Susan Bradbury2 months ago
Transcend was wonderful replacing our roof. The yard and deck was such a mess after the roof removal. When they left everything was even better than when they arrived. I was truly impressed with their work!
Reply from the business
Thank you for sharing, Susan. We are glad the work truly impressed you!
- 5 out of 5Andres Ortega2 months ago
Worked with the team at Transcend on getting the roof for my covered porch done. They were professional, timely, and precise, and were able to match my existing roof perfectly. They also communicated clearly throughout the entire process, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the kind words! We’re thrilled you’re happy with the porch roof and the overall experience. We appreciate you choosing Transcend Roofing Systems and recommending our work.
- 5 out of 5Mark W2 months ago
Transcend Roofing Systems replaced our roof, working with our insurance company every step of the way to make sure all damages were covered. Chandler and Logan came out to the house multiple times during the process, always showing up on time and with pleasant attitudes. And they really know the roofing trade extremely well.
Reply from the business
Thank you for the great feedback. We’re happy to hear Chandler and Logan made the process smooth and that you felt supported every step of the way. We appreciate the trust you placed in Transcend Roofing Systems!
- 5 out of 5Gustavo Espinosa2 months ago
Make sure to ask for Ivan. He is the man
Reply from the business
Thank you for the great review. We agree, Ivan is the man!
- 5 out of 5Scargon2 months ago
We had a roof replaced and new gutters, downspouts and gutter helmets installed. They brought our roof up to code using today's standards and products. We are very pleased with the quality of the work and the end result. All the installers …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for sharing your experience! Logan does an outstanding job of upholding the company’s standards and will be thrilled to hear your feedback. Thank you for the recommendation!
- 5 out of 5Rosana Johnson2 months ago
I recently had my roof and gutters replaced by Transend Roofing Systems, and I couldn’t be happier. Logan and the team were with me every step of the way, especially when navigating insurance—this was a four-month process, and their …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for sharing your experience! Insurance claims can definitely take time, and we’re glad Logan was able to support you every step of the way. We take pride in our attention to detail, so it means a lot to hear that it stood out. We appreciate your recommendation and are grateful for the opportunity!
The latest post from this business
Posted by Transcend Roofing Systems to their own Google profile 3 months ago. Their words, not ours.
A ceiling stain can point to a roofing problem, but the stain itself is not necessarily where water entered. Moisture can travel along decking, rafters, or insulation before becoming visible indoors. Effective roof repair therefore starts with locating the actual source rather than simply sealing the area where the homeowner noticed the damage. Common trouble spots include flashing around chimneys, plumbing vents, skylights, valleys, and roof-to-wall transitions. Transcend Roofing Systems examines the surrounding roofing components when determining the appropriate repair. In some cases, a damaged shingle or flashing section can be corrected without disturbing the rest of the roof. Repeated leaks in the same area, however, may indicate a larger problem involving age, installation, or underlying materials. Homeowners should also avoid delaying repairs simply because a leak disappears when the weather becomes dry. Water intrusion can continue causing hidden deterioration even when no active dripping is visible. A well-planned repair addresses the source of the problem and restores the roof's ability to keep moisture where it belongs.6 hours agoCall now
What Transcend Roofing Systems says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Our licensed and insured team brings expert…”
States years in business
“…5 years old Between 5 and 10 years old Over 10 years old I'm not sure Back Next What…”
Free estimates
“…* Submit Request Get Your Free Estimate 20 % How can we help you? Roof…”
Financing available
“…Not Included ✓ Included Flexible Financing Options Available ✕ Not Included…”
Mentions the BBB
“…Inspections Within 24 Hours Maintained A+ Rating on BBB Dedicated To Giving Back Faith…”
Their site also states: insured, warranty offered.
Other roofers in Alpharetta
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Guaranteed Roofroof cleaning, courteous staff, thoroughness4.7390 ratings6.2% one and two star(470) 470-9655 | 4.7 | 390 | 6.2%24 of 390 | (470) 470-9655 |
| Perfection Roofing & Sidingsiding replacement, professional crew, fiber cement siding5.0320 ratings0.9% one and two star(770) 271-8338 | 5.0 | 320 | 0.9%3 of 320 | (770) 271-8338 |
| Inspector Roofing and Restorationroof replacement, insurance claim assistance, thorough inspection5.0291 ratings0.7% one and two star(678) 287-7169 | 5.0 | 291 | 0.7%2 of 291 | (678) 287-7169 |
| United Contracting and Roofinginsurance claim assistance, answering questions, simple process4.9260 ratings1.2% one and two star(770) 829-0166 | 4.9 | 260 | 1.2%3 of 260 | (770) 829-0166 |
| Capital City Roofinginspection, gutter replacement, smooth process4.9239 ratings1.3% one and two star(404) 897-0337 | 4.9 | 239 | 1.3%3 of 239 | (404) 897-0337 |
| Rock House Roofingroof replacement, insurance claim assistance, quick response5.0190 ratings0.5% one and two star(770) 655-8234 | 5.0 | 190 | 0.5%1 of 190 | (770) 655-8234 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 178 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 22, of which 21 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.