Capital City Roofing

All 3 of the one and two-star reviews we hold for Capital City Roofing, most recent first.

• 1 out of 5Michael Brim3 weeks ago

  Capital City Roofing repeatedly spammed my phone for weeks with automated texts addressed to a person I have never heard of. Every message claimed that I had requested a free roof inspection, even though I don't live in Georgia and have never contacted this business. The messages were signed by "Ivy," who appears to be an automated AI assistant. From what I've seen, the company's owner publicly talks about using AI for customer communication. The result was that their system spent weeks harassing the wrong person without anyone noticing or correcting the mistake. I shouldn't have to unsubscribe from marketing messages for services I never requested in a state where I don't even live. This is what happens when companies combine AI automation with bad lead data and inadequate oversight. If this is how they manage customer outreach, they need much better quality control before turning AI loose on people's phones.

• 1 out of 5james granger9 months ago

  I had one of their solicitors knock on my door at 9 am on a Saturday trying to solicit my business. I have a sign posted which clearly states: " NO SOLICITING". The guy tells me he is trying to help me and that he's not soliciting and I …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Ashli Colberta year ago

  My experience was less than satisfactory.

• inspection17
• gutter replacement11
• smooth process7
• honest staff6
• new roof6
• drone views5
• free estimate5
• no pressure4
• great crew4
• no upselling3

14 more of the 206 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5larry jones2 weeks ago

  I would like to say I'm very pleased and look forward with doing business with Capital City Roofing.The representative I meet up with today was great

  Reply from the business

  We appreciate your positive feedback and look forward to working with you on your roof inspection. Capital City Roofing combines technology-enabled processes with top-tier workmanship, integrity, and transparent service to ensure a smooth experience in your neighborhood. Our CertainTeed ShingleMaster Premier and GAF Master Elite certifications reflect the exceptional quality and innovation you can expect. Thank you! Capital City Roofing 360 Winkler Dr, Suite E Alpharetta, GA 30004 (404) 897-0337 https://capitalcityroofing.net and Capital City Roofing Nashville 307 Church St Dickson TN 37055 615-326-8955 https://capitalcityroofing.net/nashville

• 5 out of 5Michael Davis2 weeks ago

  No one likes buying a new roof. They're expensive, take forever to schedule and install. It's just a pain. With Capital City Roofing, however, this was not the case. From the first moment of contact, everyone was fantastic. We scheduled our Sales Representative, Charlie Mandt, to come over and give us a quote. As soon as Charlie pulled up, he let us know he was there to help. Charlie answered any questions we had, with patience, and made sure we felt comfortable with the whole process. He took pictures of our roof using a drone; this helped him highlight all of the issues we were facing. To be extra thorough, he even went into the attic to see if we would need to have any of the decking replaced. Come to find out, he spotted a leak that we didn't even know we had! After some discussions on types of roofing and materials, we knew that this would be our company. After walking us through the payment process, we happily signed for our new roof. The very next day, I got a call from Charlie and he let me know that the installation would be in just a few days, on our preferred day, which was Saturday. Charlie let me know the process of how they would drop off materials the day before and that I should make sure my cars were out of the garage and driveway so that we wouldn't be blocked in. When they dropped off the materials, they were very respectful of the neighborhood weremy property. They very carefully placed it in my driveway and left without any issues. Saturday rolled around, and work started promptly at 6:30 a.m. In less than an hour and a half, the old shingles were removed. The team worked with such experience and efficiency that it seemed almost like magic. Every time I went out to take a peek, another entire section was done. The project manager stuck around the entire time to make sure everything went to plan. The crew was very careful not to damage my yard or my property. After they were done, they removed any debris, nails, or trash leftover, and the only th

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the detailed five-star review and for trusting Capital City Roofing with your roof replacement. Our CertainTeed ShingleMaster Premier and GAF Master Elite-certified team takes pride in using technology-driven inspections and thorough workmanship to deliver transparent, integrity-driven service and a smooth experience for homeowners in your neighborhood. Thank you! Capital City Roofing 360 Winkler Dr, Suite E Alpharetta, GA 30004 (404) 897-0337 https://capitalcityroofing.net and Capital City Roofing Nashville 307 Church St Dickson TN 37055 615-326-8955 https://capitalcityroofing.net/nashville

• 5 out of 5Anna Bender3 weeks ago

  We had such a great experience with Capitol City Roofing! Karlton was amazing to work with from start to finish. He was incredibly professional, always kept us in the loop, and was quick to answer any questions we had. The roofing crew was also fantastic. They were professional, kind, and worked very efficiently. They did a beautiful job on our roof, and we couldn't be happier with how everything turned out.

  Reply from the business

  We appreciate the kind words, Anna. Capital City Roofing is proud to have delivered a seamless roof replacement in your neighborhood, with Karlton and our crew focused on transparency, innovative processes, and top-tier workmanship as a CertainTeed ShingleMaster Premier and GAF Master Elite contractor. Your trust means a lot, and delivering exceptional service and integrity is our standard on every project. Thank you! Capital City Roofing 360 Winkler Dr, Suite E Alpharetta, GA 30004 (404) 897-0337 https://capitalcityroofing.net and Capital City Roofing Nashville 307 Church St Dickson TN 37055 615-326-8955 https://capitalcityroofing.net/nashville

• 5 out of 5Robert Sharona month ago

  I want to thank Karlton Davis for his 5-Star service. He was very professional, he wrote a competitive estimate, which was slightly lower than the others. He kept in touch by text, (which I prefer). …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Robert, thank you for taking the time to leave us a 5-star review. We are thrilled to hear that Karlton provided you with professional service and a competitive estimate. We will make sure he sees your feedback. We appreciate your business!

• 5 out of 5Craig Phillipsa month ago

  We had Karlton review a roof on a house we were trying to buy. He was spectacular and very helpful with providing the information we needed. The house deal fell through, but we have found our roofing contractor! On a separate occasion, we …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind words, Craig. Capital City Roofing is proud to provide transparent, technology-enabled roof inspections and chimney assessments, and we’re glad Karlton and Charlie made the process smooth. As CertainTeed ShingleMaster Premier and GAF Master Elite certified professionals, we’re committed to innovative, integrity-driven workmanship and exceptional service for homeowners in your area. Thank you! Capital City Roofing 360 Winkler Dr, Suite E Alpharetta, GA 30004 (404) 897-0337 https://capitalcityroofing.net and Capital City Roofing Nashville 307 Church St Dickson TN 37055 615-326-8955 https://capitalcityroofing.net/nashville

• 5 out of 5Caleb Belaca month ago

  Quick and thorough service, thanks to the team and Charles for all the help!

  Reply from the business

  Caleb, thank you for the great review! We pride ourselves on quick and thorough service. I will be sure to pass your kind words along to Charles and the rest of the team. Thank you for choosing Capital City Roofing!

• 5 out of 5Joshua Levericha month ago

  Karlton was extremely knowledgeable, professional, and attentive as we shopped for a new roof for our home. He quickly got us on the schedule and we had a new roof within the week - a major facelift for our new home. We are very happy with our new roof!

  Reply from the business

  We appreciate the great review and are delighted Karlton’s knowledge and responsiveness helped get your roof replacement scheduled and completed within a week for such a striking home transformation. Capital City Roofing, proud to be CertainTeed ShingleMaster Premier and GAF Master Elite certified, stands behind top-tier workmanship, transparent communication, and technology-enabled processes that deliver a smooth, trustworthy experience for homeowners in your neighborhood. Thank you! Capital City Roofing 360 Winkler Dr, Suite E Alpharetta, GA 30004 (404) 897-0337 https://capitalcityroofing.net and Capital City Roofing Nashville 307 Church St Dickson TN 37055 615-326-8955 https://capitalcityroofing.net/nashville

• 5 out of 5jonelle matthiasa month ago

  They installed a great roof in only one day. Karlton kept in touch throughout the whole process & inspected the roof afterward. I highly recommend !!

  Reply from the business

  Capital City Roofing appreciates the recommendation and is proud our team completed your roof replacement in one day while Karlton kept you informed and completed a thorough roof inspection afterward. As a CertainTeed ShingleMaster Premier and GAF Master Elite contractor, we stand behind our innovative, transparent approach and exceptional workmanship to deliver a smooth, trustworthy experience for homeowners in your neighborhood. Thank you! Capital City Roofing 360 Winkler Dr, Suite E Alpharetta, GA 30004 (404) 897-0337 https://capitalcityroofing.net and Capital City Roofing Nashville 307 Church St Dickson TN 37055 615-326-8955 https://capitalcityroofing.net/nashville

• 5 out of 5Chris Sargenta month ago

  Simply said...happy and satisfied with the entire roof and gutter replacement. Thank you Charlie and Capital City Roofing

  Reply from the business

  We appreciate the kind review and are thrilled you’re satisfied with your roof replacement and gutter replacement. As Capital City Roofing, a CertainTeed ShingleMaster Premier and GAF Master Elite contractor, we pride ourselves on top-tier workmanship, integrity, and a transparent, technology-enabled process that delivers a seamless experience for homeowners in your neighborhood. Thank you! Capital City Roofing 360 Winkler Dr, Suite E Alpharetta, GA 30004 (404) 897-0337 https://capitalcityroofing.net and Capital City Roofing Nashville 307 Church St Dickson TN 37055 615-326-8955 https://capitalcityroofing.net/nashville

• 5 out of 5xiaozhuo sun2 months ago

  We had an excellent experience with our roof inspector, Sam. He conducted a thorough and comprehensive inspection, demonstrated extensive knowledge, and took the time to clearly explain his findings. His meticulous attention to detail and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate you recognizing Sam and our team. Capital City Roofing takes pride in delivering roof inspections with integrity, innovation, and top-tier workmanship; as a CertainTeed ShingleMaster Premier and GAF Master Elite contractor serving your area, we strive to provide a transparent, seamless customer experience. Thank you! Capital City Roofing 360 Winkler Dr, Suite E Alpharetta, GA 30004 (404) 897-0337 https://capitalcityroofing.net and Capital City Roofing Nashville 307 Church St Dickson TN 37055 615-326-8955 https://capitalcityroofing.net/nashville

• 5 out of 5Josh Smith2 months ago

  Capital City Roofing provided great service and has great pricing! Highly recommend!

  Reply from the business

  Thank you. Capital City Roofing appreciates the recommendation and is glad our competitive pricing and seamless roof repair met your expectations for homeowners in the area. As a CertainTeed ShingleMaster Premier and GAF Master Elite contractor, we stand behind our workmanship with innovation, integrity, and transparent service. Thank you! Capital City Roofing 360 Winkler Dr, Suite E Alpharetta, GA 30004 (404) 897-0337 https://capitalcityroofing.net and Capital City Roofing Nashville 307 Church St Dickson TN 37055 615-326-8955 https://capitalcityroofing.net/nashville

• 5 out of 5Prakash Naykodi3 months ago

  I had a great experience working with Sam Silverman for my roof inspection. He was extremely informative and patiently explained every aspect of the inspection process in detail. Sam took the time to answer all my questions clearly and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the grant review. We appreciate you taking the time to give this feedback. At Capital City Roofing, we take our 27-point roof inspections very seriously, as we believe they add quite a bit of value to our customers. We are very happy that you had a good experience with Sam. We look forward to working with you, your friends, and family in the future. Thanks again.

• 5 out of 5Freguy Cameus3 months ago

  My representative, Karlton Davis, was extremely helpful throughout the entire process. He communicated and updated me regularly. I’m extremely satisfied with the finished product and highly recommend this company to anyone looking to replace their roof. Great price as well

  Reply from the business

  Thank you very much for this great feedback of your experience with Karlton at Capital City Roofing! We think he’s great too! We’re so happy that you had a great experience!

• 5 out of 5Felicia Rawlin3 months ago

  We just got a new roof put on our 40 year old home and I cannot say enough about how professional they are and how efficient the process was for us. It is such a big investment to replace the roof of your home and Capital City Roofing gave us all the reassurance we needed that we were purchasing a quality product and would be taken care of along the way. We highly recommend them!

  Reply from the business

  Thank you for taking the time to leave us a positive review! We are so happy you love your new roof!

Project complete in Metro Atlanta. One price, one promise, and a roof this homeowner will never have to think twice about. That's what done right the first time looks like. Get your free 27-point inspection at capitalcityroofing.net or call 470-ROOF-ATL. #RoofReplacement #MetroAtlanta7 hours ago

• Licensed

  “…Master Elite® • CertainTeed Premier™ • Licensed & Insured Trusted by Industry…”

• Insured

  “…• CertainTeed Premier™ • Licensed & Insured Trusted by Industry Leaders Capital…”

• Warranty offered

  “…Lifetime warranty. Seamless Gutters Gutter Guards…”

• States years in business

  “…If your roof is over 20 years old, has widespread damage, or shows…”

• Free estimates

  “…27-Point Inspection 470-ROOF-ATL Free Inspection Home / Index GAF Master Elite®…”

• Financing available

  “…institutions to offer flexible financing options for roof replacements in Atlanta and…”

• 24/7 emergency call-out

  “…24/7 emergency response, hail damage…”

• Family owned

  “…American Owned, Family Run Founder-led operations, local crews…”