Roofing contractor
Tony's Roofing
3420 C St NE #404, Auburn, WA 98002
Listed under Federal Way, WA
- Google average
- 4.7
- Ratings counted
- 119
- One and two star
- 8 of 119(6.7%)
- Washington median
- 2.1%
The first three are Google’s own figures for Tony's Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Washington roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 105 | 88% | |
|---|---|---|---|
| 4 | 6 | 5% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 7 | 6% |
Higher than most — the typical roofer in Washington sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 7 of the one and two-star reviews we hold for Tony's Roofing, most recent first.
- 1 out of 5Katie Baird4 years ago
Tony's replaced our roof a couple of months ago. This is the first time I've felt compelled to write a review, in large part because our attempts to get our issues resolved through discussions with Tony's have gone no where. We selected Tony's because of their more affordable price. What was promised to be a one or two day project turned into a month. In fact more than two now as they are still not done. Communication during this month was nearly non-existant, we'd only hear from the on-site workers that "they'd be back". We never heard from anyone why the project took so long other than "it was harder than we thought"-- but removing two layers versus one shouldn't be that hard, and besides, why didn't they anticipate there were two layers of roofing to remove, rather than one? We had some bids where the price and timing did not distinguish between there being one or two layers of roofing to remove. Meanwhile, during this month roofing material littered our lawn, deck and gardens, and shrubs and plants were treated carelessly. Finally, after a month they nearly finished the roof and the bill came. It was way over the estimate (true, we did have that extra layer of roof to remove and we expected that). We asked for itemization and turns out they double charged us for removing the extra layer. While they reversed the double charge, it reflects a certain sloppiness (or was it bad faith?) in their work. Communication all around during the project was exceptionally poor, especially given how long the project took. I would expect that before being hit with a bill nearly 50 percent over the bid, someone from the organization would discuss it with you. If they had, they also would have caught the error in the double billing. Three other points on this issue of sloppiness/unprofessionalism: Tony's told us our chimney needed repair, which it turns out is true. However, they also told us (on two separate occasions after their workers inspected it) that the chi
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Suzanne StrivensEdited 6 years ago
Very unhappy. The roof looks okay, but the workers completely destroyed my gardens. When I noticed they were just dropping all the wood, shingles and other stuff onto one of my of my gardens, I asked them to stop. They did not, and they …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Ozzie Bender6 years ago
They have promised since April 2018 that they would provide me with a certificate showing that they installed a "50-year roof" on my house. I am in the process of preparing to sell my home and this certificate is critical for showing potential buyers that the roof installed in 2018 is good for 50 years. I simply want the certificate.
- 1 out of 5Donald Clark6 years ago
Wish I could give zero stars. Disgracefully unprofessional, garden was completely destroyed and tony originally took responsibility then proceeded to change his mind. Tony was very rude disrespectful and dismissive. Should not have a business license. Would not refer to my worst enemy
- 1 out of 5Albert Schueller7 years ago
We are now replacing a Tony's roof that was touted as a 40 year roof. The roof is 17 years old and has caused substantial damage to the house. The roofing company we are working with now was happy to point out all the shoddy material used …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5The Last Unicorn9 years ago
I just had the worst experience with Tony’s Roofcare. Cant just fix leak, have to replace ENTIRE upper roof before can guarantee any work. So let me get this straight: The only way they fix a leak is by replacing the entire roof?! Makes total sense. NOT. Believe me, I am not retarded or brain dead. After he said that, I had to MAKE SURE I understood correctly which is why I said, “So to make sure I understand what you are saying, you cannot just fix the area where it is leaking, you have to replace the entire roof area over that upper room?” He said, “no, the ENTIRE ROOF.” I gestured to the entire roof area (it is a HUGE flat roof) to make sure he knew I was referring to the parts that were not leaking at all and dry, and he said yes, that is the only way they can guarantee their work is if they replace the entire upper roof. I am still completely dumbfounded. The guy clearly did not care about trying to gain me as a customer as he became irritated and showed it.
- 1 out of 5Estefania Taylor9 years ago
I had an active leak in my roof, called and set an appointment for early the next day. No one showed up or even bothered to call. I called again and left another message and never heard back. That's pretty messed up to do to someone who was relying on your services. Totally unreliable! Call someone else.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof cleaning10
- new roof9
- shake roof repair5
- professional technician5
- debris cleanup4
- experienced staff4
- personal inspection3
- downspout replacement2
- shingle replacement2
- fair estimate2
Other reviews we hold
14 more of the 108 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Julie Mehegan2 days ago
We are very pleased with the roofing repair work Dustin recently performed at our home. He was courteous, professional, and very easy to work with. He took the time to explain in detail the work he did, answered all of our questions thoroughly, and made appropriate recommendations. His communication was excellent, and it was clear he took pride in doing the job right. We would gladly recommend him and Tony's Roofing to others. Julie & Terry Mehegan
Reply from the business
Thank you for the kind words! We will pass it along to Dustin. Please let us know if you ever need more help with your roof!
- 5 out of 5Cole5 days ago
What a great, professional crew. They were quick and efficient and the roof looks amazing!
Reply from the business
We’re so glad you’re happy with your roof replacement, Cole!
- 5 out of 5Matta month ago
Dustin did a great job cleaning the roof and gutters. Nice job cleaning up all the debris as well. Thanks!
Reply from the business
Thank you for the review, Matt! We're glad you're happy with your roofing project
- 5 out of 5Mark Ca month ago
My experience with Tony's roofing was exceptional From my initial contact with Zack to the field crew of Brad and Marcos crew,they were incredibly fast and efficient while keeping the area neat and clean, the entire neighborhood was amazed with their speed and efficiency,a big shout-out to Tony's roofing!!If you need a new roof or repairs don't hesitate to call Tony's,I found there pricing to be very reasonable especially for the quality of work....
Reply from the business
Thank you, Mark! It was great working with you and we love that you’re so happy with your roof replacement!
- 5 out of 5Frank Younga month ago
There is still serviceable life remaining in our cedar shake roof. Maintaining it is a better choice than replacing it because of a few weather damaged shingles.
Reply from the business
We're happy we were able to help you with your cedar roof maintenance!
- 5 out of 5Pat O'GradyEdited a month ago
Adam with Tony's Roofing is fantastic! He is totally professional, knowledgeable!, & personable! I am a real estate professional & will be referring my clients & friends to him. Pat O'Grady/ Windermere Real Estate
Reply from the business
Thank you so much, Pat. We really appreciate the support coming from a local, trusted real estate agent. And we agree that Adam is fantastic, we're lucky to have him!
- 5 out of 5Will Childs2 months ago
We had the pleasure of using Tony’s for our new roof. We got multiple bids prior to selecting Tony’s. Their price was very competitive and their staff is very knowledgeable and friendly. We were able to be in contact with someone through …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks, Will! It’s great to hear the feedback on the team and that you’re happy with your roof replacement!
- 5 out of 5Debbie Baldwin2 months ago
Isiah and Dustin were out to do work today on the roof edges. They were fantastic! They talked me thru the process and got the work done in one day.
Reply from the business
Thank you, Debbie! We really appreciate the feedback and are glad you’re happy with the roof!
- 4 out of 5Bill Winchell3 months ago
Results of "gentle" cleaning look pretty good. Hopefully moss treatment will continue to work well. Timing vs. rain seemed to work out okay.
Reply from the business
Thank you for the review, Bill! Please give our office a call if you have any concerns with the moss treatment and we will be sure to take care of it.
- 5 out of 5Bruce Cohn3 months ago
Major roof cleaning and treatment. They did a fantastic job. Super hard workers!
Reply from the business
We appreciate the feedback on your tile roof cleaning!
- 5 out of 5Ricky Amaya3 months ago
Dustin came out quickly and did a great job covering our attic vents. Thank you!
Reply from the business
Thanks, Ricky! We’re glad we were able to help you with your roof repair
- 5 out of 5Jeffrey Roxas3 months ago
Dustin is excellent in doing his job and also on amazing guy.. He listen to what the customer want him to do. A good worker and really want that the customer is satisfied in his work.
Reply from the business
Thank you for the feedback, Jeffrey! We’re happy we could help you with your roof replacement and clean up the gutters.
- 5 out of 5David3 months ago
Highly recommend Tony’s for your forever home. After gathering quotes from 4 other roofers in the area, they were clearly the stand-out candidate. Blake S. came to our house personally and educated us throughly on what goes into an entirely new roof replacement. Blake was super respectful, honest, and trustworthy about the whole process. Highly recommend!
Reply from the business
Thank you for the review, David. We're glad Blake was able to help you make an informed decision about your roof replacement!
- 5 out of 5corbin eylander3 months ago
Great job. Nice and friendly worker. Glad he was on the roof and not me.
Reply from the business
Thank you, Corbin!
The latest post from this business
Posted by Tony's Roofing to their own Google profile 2 months ago. Their words, not ours.
🌿 That green or black buildup isn't just cosmetic - moss and algae can trap moisture and damage shingles over time. We offer safe, professional roof cleaning to protect your investment.Jul 29, 2026Learn more
What Tony's Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…assured that they are dealing with licensed, professional roofers. All work is…”
Insured
“…and dedicated Fully licensed and insured Factory trained and certified GAF…”
Warranty offered
“…All work is guaranteed. Affordability is a hallmark of our…”
States years in business
“…exterior solutions - all backed by over 25 years of experience. Roof Installation…”
Free estimates
“…Get a Free Estimate Need help right away? Call Us…”
Mentions the BBB
“…We’re also accredited by the Better Business Bureau and are members of the Roofing…”
Family owned
“…Home or Business Tony’s Roofing is a family-owned roofing company built on trust…”
Their site also states: bonded, states a founding year.
Other roofers in Federal Way
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Bee Roofing and Exteriors, LLCsiding, efficient crew, thorough inspection4.9230 ratings1.3% one and two star(253) 449-6948 | 4.9 | 230 | 1.3%3 of 230 | (253) 449-6948 |
| Roofscapes NW Inc.roof replacement, competitive pricing, responsive staff4.9149 ratings2.7% one and two star(206) 752-3039 | 4.9 | 149 | 2.7%4 of 149 | (206) 752-3039 |
| Allied Roofing Installation Serviceprofessional project, fascia repair, polite crew4.997 ratings1.0% one and two star(253) 263-1604 | 4.9 | 97 | 1.0%1 of 97 | (253) 263-1604 |
| Quality Experience Roofingcleanliness, roof cleaning, landscaping4.867 ratings4.5% one and two star(206) 850-3790 | 4.8 | 67 | 4.5%3 of 67 | (206) 850-3790 |
| Orca Roofing & Exteriorsroof replacement, sales approach, punctual crew4.766 ratings7.6% one and two star(253) 201-6767 | 4.7 | 66 | 7.6%5 of 66 | (253) 201-6767 |
| Jornada Roofingskilled team, polite staff, meticulous work4.960 ratings1.7% one and two star(253) 893-3415 | 4.9 | 60 | 1.7%1 of 60 | (253) 893-3415 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 119 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 119, of which 108 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.