Tollefson Bros. Exteriors

All 4 of the one and two-star reviews we hold for Tollefson Bros. Exteriors, most recent first.

• 1 out of 5J Lyner5 years ago

  Please make sure you read and understand their entire contract before you sign. Make sure you do not sign their contract until you are positive you are choosing them for the job. They will want you to sign it up front, even before they provide their proposal. Don't sign until you are sure.

• 1 out of 5Logan Peterson5 years ago

  They don’t even call you back about quotes. Horrible customer service.

• 1 out of 5Seth K8 years ago

  Disappointed in my experience. Had them out on Friday, April 6th in the early afternoon for a consult and to work towards a quote. Spent almost 3 hours of my time going through various details and discussing the scope of roofing, siding project. Also looked into a front entry door. Was told to expect a quote back in two weeks. At the end of the 3rd week, without hearing anything back, I left a voicemail with the office. As of today, we still have not had any other communication. Just wish I knew if there was not an interest in the large job, or if the quote is taking a bit longer than normal. Communication is key.

• 2 out of 5Cully Huestis12 years ago

  “Less than pleasant experience”- I called Jay Tollefson after the hail loss in summer of 2013. He met with my adjuster and they found damage. We signed up and it took three weeks from contract date to the start of work which seemed like a long time seeing everyone else said they could start that week. Other roofs our sizes were done in one or two days. Our roof took over four days to complete because only half the crew showed up and the foreman was gone most of the time. It drizzled one morning and they left and never came back. Other crews returned to their jobs but not mine... Other annoying habits were loud swearing and complaining by the crew. They dropped two roofing pitchforks on my brand new composite deck and left two holes, (Which Jay did compensate me for in the end). The last thing that really got me was the clean up by the crew. I had to go borrow a magnet from a neighboring crew and after going around my house I had collected a gallon size plastic bag full of nails, staples and sharp pieces of metal. My son was 14 months old at the time and my one request from my wife was that the cleanup be thorough so we didn't have to worry about him running around in the yard. After going up onto the roof to inspect everything I noticed that the gutters were full of nails and staples as well as chunks of shingles and tar paper. There was also shingles in the trees and on the lawn. The gutters were done by Tollefson as well and with the exception of taking three days to complete, they were done very well and professionally. Here is my recommendation for you. If you are going to work with Tollefson Brothers (oddly enough I never did meet the other brother through all of this), make sure you request his “Latino” crew and not the “White crew” and I know that that sounds racist but that is the only way to describe the two crews. Require a written estimate and don’t just give him free rein of insurance proceeds. We had an issue because he collected a check from me an

  Google cut this review short. The full text is on their Google profile.

• siding11
• new windows9
• gutters7
• cleanup5
• window replacement4
• storm damage repair3
• patio doors2
• shingle selection2
• timeline2
• exterior work2

14 more of the 39 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Markie None2 months ago

  Jay went above and beyond, making sure all our needs were met and questions were answered. He was great at coordinating with insurance for our claim and being straight forward in what our costs would be for additional updates we requested. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Skylar Milne2 months ago

  Jay and his team are fantastic! He went the extra mile to make sure our siding, roofing, stonework, and everything else was perfectly done. He made the whole process stress free for us and we couldn’t be happier with the end result.

• 5 out of 5molly altstadta year ago

  Working with Jay was a great experience! He responded to my phone call in a timely manner, assessed my roof situation, went above and beyond to help find the correct shingles, and got the job completed efficiently. Would highly recommend and use company again!

• 5 out of 5Kerry Jo Ehleringera year ago

  I would highly recommend Tollefson Bros. Exteriors for any roofing/siding/home needs! I had a water issue on my roof from another roofing company that improperly installed vents, and Jay Tollefson came out to my home and immediately and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Mark Sa year ago

  Jay and his crew did a fantastic job installing new windows and siding on our house. The estimate was very detailed and clear and we had no surprises. The work crew was courteous and a marvel to watch as they made precision cuts and bends …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Papa Treva year ago

  I highly recommend Tollefson Bros. Exteriors. From the get-go, Jay was super easy to talk to, was receptive to all of my questions, and never tried to upsell. In fact, he amd his team worked hard to find a solution within our budget and requirements. His team replaced my windows. Their work was clean and efficient. I cannot recommend them enough.

• 5 out of 5Deb Dorgana year ago

  Fantastic service! Highly recommend this great company.

• 5 out of 5Byron Backus2 years ago

  We have used Tollefson Bros. Exteriors for several jobs over the years, starting with new windows during the summer of 2000. All windows on the main floor were replaced and we love the Bow window that replaced the picture window, it added …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5John Hafner2 years ago

  We have had Tollefson Bros. replace our shingles several years ago and their work was outstanding. Everything was done perfectly, efficiently, and the clean up was exceptional! All of our questions were answered. We were so pleased with …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kristin Checco2 years ago

  Jay and his team at Tollefson Bros. Exteriors replaced and improved the appearance and performance of my windows and it’s been a joy season after season, all year round. I can’t say enough about the level of craftsmanship of the materials, to the ease of use, and the professionalism and kindness from Jay and his team at Tollefson Bros. Exteriors. Love the windows! Love the views!

• 5 out of 5Eric Hanson2 years ago

  Good company. Would recommend to anyone for exterior repairs.

• 5 out of 5Sheri McGruder2 years ago

  I could not have had a better contractor. He included me in every decision and informed me about everything along the way. He was courteous, respectful, knowledgeable, a progressive thinker with years of experience and wonderful subcontractors that he trusted. He is a 100% trustworthy man with integrity and great pride in his business and work ethic. I would not hesitate to recommend Tollefson Brothers to anyone.

• 5 out of 5Jessica Abrahamson2 years ago

  The entire team at Tollefson Bros. was fantastic to work with. They did an awesome job on my roof, siding and gutters. Would definitely recommend them to anyone needing any exterior work done. We really loved process and the upgrades we were able to have done.

• 5 out of 5Mandy Froseth2 years ago

  We recently had the windows and patio door in our townhome replaced and Jay made the entire process easy! He answered a million questions before we decided to move forward and kept us updated throughout the ordering, delivery and install process. The install crew was great to work with too and did a beautiful job! I will recommend Tollefson to anyone who listens.

• License number shown

  “…– Lic # BC440861 5131 Overlook Drive, Bloomington, MN…”

• States years in business

  “…serving the Twin Cities area for more than 25 years Tollefson Bros Exteriors, Inc.…”

• Free estimates

  “…MN (952) 881-2218 Facebook Facebook Free Estimate Apply For Financing Home Service Area…”

• Financing available

  “…Ask about our financing options. Our Services Replacement Windows…”

• 24/7 emergency call-out

  “…(952) 881-2218 or use our online form 24 hours a day for a free no-obligation estimate.…”

Their site also states: warranty offered.