Roofing contractor
Titan Roofing
2520 E Jean St, Springfield, MO 65803
- Google average
- 4.8
- Ratings counted
- 413
- One and two star
- 12 of 413(2.9%)
- Missouri median
- 2.5%
The first three are Google’s own figures for Titan Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 384 | 93% | |
|---|---|---|---|
| 4 | 14 | 3% | |
| 3 | 3 | 1% | |
| 2 | 0 | 0% | |
| 1 | 12 | 3% |
About typical — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 12 one and two-star reviews we hold, most recent first.
- 1 out of 5David Hortona month ago
Had Titan come out. They fixed my roof. However there was no communication for setting up the appointment just a text message. Then they left and I didn’t get any pictures. Further more, as time went by I get a random call from then leaving …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Austin Flatnessa month ago
Just about the entire experience was a nightmare. The salesman, Ryan, was helpful, but everyone else I dealt with was extremely frustrating. After I paid, I expected to wait a little while for materials, which was understandable. However, once the materials arrived, they sat at my house for over a month before any work began. I had to call multiple times just to get updates because no one seemed to know what was going on, and communication throughout the company was very poor. When they finally scheduled the installation, it was delayed twice before they showed up. Unfortunately, the roof wasn’t installed correctly. It then took another month and a half, along with four additional visits, before the issues were finally addressed. I had to miss work multiple times because they rarely scheduled appointments—they would simply call and ask if I was home and show up whenever it worked for them. The manager didn’t seem to communicate with the crews, which only added to the confusion and delays. From the day I paid until the work was finally completed correctly, the entire process took around four months. I would not recommend Titan Roofing based on my experience.
- 1 out of 5Debbie Campbell10 months ago
They repaired our roof. They left trash out daily. We found from 2 to 8 nails daily after they left. This is how they finish. It’s very sloppy. Find a professional. It is a rental so we did not have to pay. We do unfortunately have to live with sloppy work. I wish I could include pictures.
Reply from the business
Sorry for any inconvenience caused Debbie! That isn't the experience we aim to provide and will make sure to address it inwardly to avoid it in the future. We understand that while you were not our customer, as a renter/tenant, we still aim to provide you with a great experience. Thank you for the feedback!
- 1 out of 5Jae xEdited a year ago
UPDATE: I appreciate the reply, but unfortunately, several of the statements made here …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Yojana, I’m truly sorry to hear how disappointed you’ve been with your experience. From the beginning, we took your concerns seriously—returning to your property multiple times, replacing damaged materials, correcting installation details, and documenting those changes along the way. We also removed the late fee as a gesture of goodwill and offered a discount to help close the matter respectfully. While we acknowledge there were missteps early on, we acted in good faith and made every reasonable effort to make things right. It’s unfortunate that despite these corrections and follow-ups, you’ve chosen to disregard the full scope of what was done to address the situation. The roof remains protected under our active lifetime workmanship warranty, and we stand behind both the quality of the completed work and the integrity we brought to this project. – Trey Hostetler, Owner
- 1 out of 5Daniel Hedrick JrEdited a year ago
I’m a Navy veteran who gets one check a month so I had to plan and save to get a section of my roof replaced. I thought with getting my roof replaced that I wouldn’t have to worry about it leaking, WRONG!!!! A little over a year later and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for sharing your feedback, and we apologize for the issues you’ve experienced with your roof. We understand how frustrating it must be to deal with leaks after investing in a new roof. We hope the recent repair resolves the issue. Regarding the shingles, we take pride in our work, , Please let us know if there is anything further we can do to resolve the situation or if you notice any further issues after the storms. Your satisfaction is important to us, and we’d like to ensure that your roof is in the best possible condition moving forward. Again, we apologize for the inconvenience and hope that the issue is resolved soon. Please don’t hesitate to reach out if you have any further questions or concerns.
- 1 out of 5D B2a year ago
Company collected 50% deposit on 31 MARCH 2025. Seven weeks later job still hasn't been started. Beware this might be a scam company. Felipe promised second week of May but deadline past. No response to messages. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello! I'm very sorry to hear about your situation. Can you please text me so I can get this resolved? Your Google profile does not show your name so I am unable to look up your file My phone number is 417-660-3130. -Scott
- 1 out of 5Vince and Misty Harmsa year ago
Update: We have changed our minds about Titan Roofing. The installers(subcontractors) were amazing. As for Titans customer service, it's EXTREME overboard. Emailing and texting incessantly for reviews, even after posting one. I will no …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your feedback, and we’re glad to hear that you were pleased with the work of our installers. We apologize for the excessive review requests you received. Unfortunately, this was caused by our system that we have in place, which resulted in the repeated emails and texts. That was certainly not our intention, and we completely understand how this could feel overwhelming. We’ve addressed the issue to ensure it doesn’t happen again. We hope to regain your trust in the future.
- 1 out of 5Yousef Alahmada year ago
On Friday, 4/18/2025 around 5:12pm, a door to door salesman from Titan Roofing approached my home without displaying a peddler/solicitor permit as required by local city ordinance. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the visit from our representative. We take this matter seriously and will be addressing it internally to ensure all members of our team are following proper protocols and showing the utmost respect for homeowners and their property. We appreciate your feedback, we hope you'll accept our apology and know that we’re taking steps to prevent this from happening in the future.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters60
- answering questions47
- insurance claim assistance31
- gutter replacement19
- prompt work11
- metal roof7
- siding replacement5
- expert roofer3
- no leaks3
- flat roof replacement2
Other reviews we hold
14 more of the 381 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Chad Mann4 hours ago
I had a great experience with Titan Roofing. Betty Headrick was especially helpful—friendly, responsive, and professional throughout the roof-inspection process. The team was timely, provided excellent customer service, and made everything easy from start to finish. I truly appreciate their all-around service and would gladly recommend Titan Roofing to others!
- 5 out of 5Keturah Bruner4 hours ago
Titan did an excellent job on our roof and gutters! Ryan was very friendly and quick to respond. He was helpful in explaining the whole process and answering our questions. The team communicated when they were coming out and sent photos throughout the installation process. Even when we had a couple hiccups, Ryan and his team did a good job listening to us and finding resolutions. Highly recommend Titan!
Reply from the business
Thank you for sharing your experience and for the recommendation! We're glad our team was able to keep you informed, address your concerns, and make sure everything was taken care of to your satisfaction. We truly appreciate your trust in Titan Roofing!
- 5 out of 5Parker Davisa day ago
Brett and his team did a wonderful job on my roof after it took some major hail damage.
Reply from the business
Thank you for the kind review! We're glad we could help get your home back in shape after the storm. We truly appreciate your trust in Titan Roofing!
- 5 out of 5My Amish Heritage3 days ago
These guys were in and out very quickly, got the new roof on in record time. Brett runs a great crew. And Titan was a great company to work with.
Reply from the business
Thank you for the great review! We're glad you were impressed with the efficiency and quality of the work. We truly appreciate you choosing Titan Roofing!
- 5 out of 5Amber Williamson5 days ago
From the beginning to the end, Titan roofing was incredibly easy to work with. Justin was so nice and helpful explaining the process. The crew that put the roof on, did it in a day and cleaned the property up amazingly. Meredith was very nice and answered all my questions and concerns.
Reply from the business
Thank you for sharing your experience! We're so glad the process was smooth from start to finish and that you were happy with the communication, workmanship, and cleanup. We truly appreciate you choosing Titan Roofing!
- 5 out of 5tracy Woodwortha week ago
Great experience with gutter repair! Nick and Mark did a great job from start to finish!
Reply from the business
Thank you for the great review! We’re glad you had a great experience with your gutter repair and were happy with the work from start to finish. We truly appreciate your trust in us!
- 5 out of 5Zachary Brooksa week ago
Would highly recommend Titan roofing to anybody because of Ryan Holden. He was super knowledgeable. Took the time to explain everything. Super easy to talk too. Any roof work that would need to be done. I will be given Titan roofing a call every time.
Reply from the business
Thank you for your wonderful review and recommendation! We're honored to have earned your trust and are glad you had such a positive experience. We look forward to helping with any future roofing needs!
- 5 out of 5Janet Atkinson2 weeks ago
This is an amazing company! My first impression was when Trey called me back and explained how someone would come out to do the quote. Then when Dillon came out to do the quote he was very friendly and helpful, the professionalism continued on when Jacob and his crew came to replace our hail damaged roof. Jacob let us know when he would be showing up and would explain what was happening throughout the process. Once the roof was completed then the siding crew came and replaced the damaged siding in one day. The guttering crew installed in just one day as well! If I had any questions about the process Meredith would always answer them as quickly as she could. Sometimes it was that she would have someone like Will call me back. I felt that we were included in every aspect of the repair and we were not just a customer but almost like we were friends! I recommend this company to as many people as I can because they are the best!!!
Reply from the business
Thank you so much for your wonderful review and recommendation! We're honored to hear you felt informed, supported, and valued throughout your project. It was a pleasure working with you, and we truly appreciate your trust in Titan Roofing.
- 5 out of 5Drew Shoemaker3 weeks ago
Mark and Nick did a great job on our gutters and the rest of the crew did a great job with the roof. They cleaned up well, were there when they said they would be and got us tarped after the hail storm and before the roof was installed. I …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time to share your experience! Knowing you were happy from the beginning of the project through the final cleanup means so much to our team.
- 5 out of 5Brayden Jacobsa month ago
Great place, great people, quality work Andrew is great! Will is great and Betty is the best!
Reply from the business
Thank you for the fantastic review! We truly appreciate your kind words and are so glad you had a great experience with Titan Roofing. Your support means a lot to us!
- 5 out of 5Crystal Tindlea month ago
We couldn’t be happier with our new roof and gutters! From start to finish, the entire process was smooth, professional, and exceeded our expectations. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your thoughtful review! We're thrilled to hear you're loving your new roof and gutters and that the entire process exceeded your expectations. Your recommendation means the world to us, and we're grateful you chose Titan Roofing. We hope you enjoy that peace of mind for many years to come!
- 5 out of 5Marjorie Parkera month ago
Titan Roofing has been the best company I have ever conducted business with. I can not tell you how professional each member was. I can not give Ryan a big enough thank you. I would absolutely give Ryan the highest recommendation possible …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your incredible review! Your kind words mean so much to our team, and we're honored to have earned your trust. We truly appreciate your recommendation and are grateful for the opportunity to provide you with a great roofing experience.
- 5 out of 5Pat Wildgena month ago
Titan Roofing did an awesome job on my recent roof replacement. The roof came out amazing with the upgraded shingles and ridge vents. JD was a great project manager and Nick did a stellar job on the new gutters. 10/10 would use again.
Reply from the business
Thank you for the fantastic review! We're thrilled to hear you're happy with your new roof and gutters. We truly appreciate your support and look forward to helping you again in the future!
- 5 out of 5Mike Gofortha month ago
Trey is great and very helpful.
Reply from the business
Mike, thank you for your review. We appreciate you taking the time to leave one and will pass your kind words on.
The latest post from this business
Posted by Titan Roofing to their own Google profile 2 months ago. Their words, not ours.
Chimney flashing repair completed in Pittsburg, MO, ensuring a watertight seal and long-term protection for this metal roofing system. This project focused on correcting worn and improperly sealed flashing around the chimney—one of the most common sources of roof leaks. Our team installed new custom-fit metal flashing and sealed all critical areas to prevent future water intrusion. ·️ Chimney flashing repair ·️ Leak prevention solution ·️ Metal roof detailing ·️ Installed for durability & weather resistance Proper flashing makes all the difference — protecting your home where leaks happen most. 📞 Contact us today for expert roof repair and flashing services in Pittsburg, MO.Apr 3, 2026Call now
What Titan Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…Can My Roof Be Insured? Insurance companies evaluate-Your…”
Warranty offered
“…Better Business Bureau Accredited 100 % Satisfaction Guarantee Affordable and Flexible Financing…”
Free estimates
“…Blog Financing Service Areas Reviews FREE ESTIMATE FREE ESTIMATE (417) 815-4833 About Us…”
Financing available
“…Guarantee Affordable and Flexible Financing Options START HERE Titan Roofing is the Local…”
24/7 emergency call-out
“…Our team also offers 24/7 emergency services for severe weather…”
Mentions the BBB
“…Replacement & Repair Company A+ Better Business Bureau Accredited 100 % Satisfaction…”
Their site also states: states a founding year.
Other roofers in Springfield
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Midwest Roofinginsurance coverage, inspection, insurance claim assistance4.8577 ratings4.2% one and two star(417) 744-5670 | 4.8 | 577 | 4.2%24 of 577 | (417) 744-5670 |
| A-1 Guarantee Roofingroof replacement, gutters, hailstorm protection4.7273 ratings7.3% one and two star(417) 863-0613 | 4.7 | 273 | 7.3%20 of 273 | (417) 863-0613 |
| Swifts Roofingroof replacement, personable staff, quick repair5.0264 ratings0.4% one and two star(417) 771-0477 | 5.0 | 264 | 0.4%1 of 264 | (417) 771-0477 |
| Teague Roofing Plusroof replacement, inspection, quick response4.9246 ratings2.8% one and two star(417) 883-7663 | 4.9 | 246 | 2.8%7 of 246 | (417) 883-7663 |
| Bliss Brothers Roofingpersonable staff, quick job completion, storm damage repair4.9215 ratings1.4% one and two star(417) 893-8485 | 4.9 | 215 | 1.4%3 of 215 | (417) 893-8485 |
| Grade A Roofing & Exteriorsgutters, roof replacement, siding5.0182 ratings0.5% one and two star(417) 844-4404 | 5.0 | 182 | 0.5%1 of 182 | (417) 844-4404 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 413 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 413, of which 381 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.