Roofing contractor
Tier One Roofing Solutions
11 Union St S Ste 228, Concord, NC 28025
- Google average
- 5.0
- Ratings counted
- 202
- One and two star
- 1 of 202(0.5%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Tier One Roofing Solutions, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 199 | 99% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 0% |
Lower than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Tier One Roofing Solutions.
- 1 out of 5Gotta Buy Em Alla month ago
No way!!!! Only $8000+ dollars as commercial said? But wait there's more.... Lets add this mandatory "optional" items that will be an additional $5000!!!!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- answering questions17
- polite staff8
- easy process6
- timely completion6
- new roof6
- professional inspector5
- trustworthy team3
- storm damage3
- veteran owned2
- punctual team2
- shingle roof2
- decking repair2
Other reviews we hold
14 more of the 158 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Ranjan Ganguly17 hours ago
Jatana was an awesome sales rep who came to my home and gave me a detailed walk-through of all the available options and prices. I would highly recommend Tier One Roofing for new roof installation projects.
Reply from the business
Thank you, Ranjan, for the wonderful 5-star review. We’re thrilled Jatana provided a thorough walk-through and that you’re pleased with our service. Your recommendation means a lot to our team. If you need anything else for your roofing project, we’re here to help.
- 5 out of 5Jay Leaka day ago
The sales man was very professional
Reply from the business
Thank you, Jay, for the 5-star review. We're glad our salesperson was professional and made your experience positive. We appreciate your feedback and look forward to helping you again.
- 5 out of 5Dan Huthmachera day ago
Kenneth was amazing, he was kind and professional. He showed up on time, came back and met the adjuster and once the adjuster was finished he went through the adjuster report with me to ensure I understood the process. He did an excellent job and I have already recommended him to a friend.
Reply from the business
Thank you, Dan — we’re thrilled Kenneth provided kind, professional, and timely service. We're glad he met with the adjuster and took the time to review the report so you fully understood the process. We appreciate your recommendation and are here if you or your friend need anything in the future.
- 5 out of 5Harriet Good2 days ago
I met with Easton for a roof evaluation. He was very professional, honest, and on time for appointments.
Reply from the business
Thank you, Harriet. We're glad Easton was professional, honest, and on time for your roof evaluation. We'll pass your kind words along to him. If you need any further assistance, please let us know.
- 5 out of 5Seth Boysworth2 days ago
Great experience working with Kenneth! Very through and very informative as well as explaining the process and giving a real evaluation instead of misleading information as a lot of people do. Would highly recommend!!
- 5 out of 5christine bahnweg3 days ago
Tier 1 Roofing is going out of their way to build a great working relationship with our HOA and our roofing needs. The work is still to be done but their customer service is A plus .
Reply from the business
Thank you, Christine, for the 5-star review and for recognizing our team's customer service. We're glad to be building a strong working relationship with your HOA and appreciate the trust you've placed in us. We look forward to completing the roofing work and continuing to exceed your expectations.
- 5 out of 5Zachary Williams3 days ago
Workers were polite and efficient, and cleaned up when they finished, no real problems!
Reply from the business
Thank you, Zachary — we appreciate the great review! I'm glad our team was polite, efficient, and cleaned up when they finished. We'll share your kind words with the crew. We look forward to helping you again.
- 5 out of 5Judy Forester3 days ago
Everyone arrived on schedule. They worked very hard in extreme high temperatures. Answered any questions we had. The yard was spotless after they left that afternoon. They were very polite and professional. If I could have afforded it I would have tipped all of them.
Reply from the business
Thank you, Judy, for the kind review and for recognizing our team's punctuality, hard work in extreme heat, and professionalism. I will share your compliments with the crew; they will be thrilled to hear them, and tips are always appreciated but never expected. We’re glad you were pleased with the yard cleanup and look forward to helping you again whenever you need us.
- 5 out of 5Robin Thomas3 days ago
Jatana and Zack are amazing great to work with
Reply from the business
Thanks so much for the kind words, Robin! We're thrilled that Jatana and Zack were great to work with and we'll be sure to pass your praise along. We look forward to helping you again.
- 5 out of 5Abby Carruthers3 days ago
Easton was kind and responsive throughout the process, I highly recommend.
Reply from the business
Thank you so much for your kind words, Abby. We’re thrilled Easton was helpful and responsive throughout the process and truly appreciate your recommendation. If you need anything else in the future, please don’t hesitate to reach out.
- 5 out of 5Brad Rominger3 days ago
The entire team was great the whole way through. Jatana was the best!! Highly recommend this company. Above and beyond service! The project manager was also really great to work with. He kept us informed the whole way through.
Reply from the business
Thanks so much for your kind words, Brad. We're thrilled the entire team, especially Jatana and our project manager, made the process smooth and kept you informed. Your recommendation means a lot to us. We appreciate you recognizing our above-and-beyond service and look forward to helping you again.
- 5 out of 5Charlene Briggs3 days ago
Our experience has been really great so far. Our sales Rep. Jatana was very professional, respectful, knowledgeable & seemed honest genuine. We look forward to working with this company.
Reply from the business
Thank you, Charlene! We’re thrilled Jatana was professional, respectful, knowledgeable, and came across as honest and genuine. We appreciate your trust and look forward to continuing to work with you. Please reach out anytime we can assist further.
- 5 out of 5Jason Howe4 days ago
Good service
Reply from the business
Thanks so much for the kind words, Jason — we’re glad you had a great experience. We look forward to serving you again soon.
- 5 out of 5Sharon King5 days ago
Ryan was awesome he found damage I did not know I had. Help me do a claim with my insurance company
Reply from the business
Thank you for the kind review, Sharon. We're thrilled Ryan could identify the damage and assist with your insurance claim. We appreciate you trusting us with your vehicle and are here if you need any further help or updates on the claim. Please contact us anytime.
The latest post from this business
Posted by Tier One Roofing Solutions to their own Google profile 20 days ago. Their words, not ours.
Honoring Service On and Off the Water We're proud to sponsor Josh Watkins, a 20-year Army veteran, as he competes in the National Professional Fishing League tournament. Josh deployed to Afghanistan in 2010 alongside our owner, Joe Myers, who served as his Platoon Sergeant while Josh served as a Squad Leader. This tournament is especially meaningful, as Josh dedicates his participation to SGT Daniel Merriweather, who made the ultimate sacrifice during that same deployment. It's an honor to support Josh and recognize the service, sacrifice, and commitment of the veterans who have served our country. We wish him the best of luck on and off the water. Thank you, Josh, for your service, and tight lines!Jul 29, 2026
What Tier One Roofing Solutions says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed Roofing Contractors You Can Rely On…”
Warranty offered
“…upfront pricing, and honest warranty information — no surprises or fine…”
States years in business
“…Army veteran with over 21 years of service, including 56 months…”
Free estimates
“…or just want peace of mind, a free inspection is the best place to start. Schedule…”
Financing available
“…materials Transparent warranties and financing options Local service with long-term…”
Veteran owned
“…Veteran-owned & operated Free inspections and…”
Other roofers in Concord
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Guy Roofing Inc.efficient crew, roofing crew, debris cleanup4.7507 ratings7.7% one and two star(704) 867-4922 | 4.7 | 507 | 7.7%39 of 507 | (704) 867-4922 |
| Dry Sky Roofinggutter replacement, initial inspection, courteous staff4.9431 ratings1.9% one and two star(704) 412-3636 | 4.9 | 431 | 1.9%8 of 431 | (704) 412-3636 |
| Skyview Roofing & Restoration, LLCprofessional crew, metal roof installation, courteous staff5.0275 ratings0.4% one and two star(704) 237-4577 | 5.0 | 275 | 0.4%1 of 275 | (704) 237-4577 |
| Max Roofing NCquick response, leak source, clean up4.9204 ratings3.4% one and two star(704) 412-7663 | 4.9 | 204 | 3.4%7 of 204 | (704) 412-7663 |
| ROOF LIFEdrone photos, responsive staff, efficient crew5.0106 ratings0% one and two star(704) 999-5990 | 5.0 | 106 | 0%0 of 106 | (704) 999-5990 |
| Carolina Restoration Pronew roof, roof replacement, insurance claim assistance4.984 ratings2.4% one and two star(704) 953-2887 | 4.9 | 84 | 2.4%2 of 84 | (704) 953-2887 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 202 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 202, of which 158 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.