The Roofa

All 4 of the one and two-star reviews we hold for The Roofa, most recent first.

• 1 out of 5Chip Howe2 years ago

  I had the roofa come to fix a leak in my roof last fall at the recommendation of my insurance agent. Nice guy Scotty also removed a satellite dish and replaced a couple of ridge cap shingles. The roof still leaked so I called back and they …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Scott Nelson2 years ago

  I have a very simple roof. Not tall, not steep, not overly large. The Roofa completely failed at one of the most simple roofing projects they could have been offered. Neglectful Workers from the Roofa installed tongue and groove roof sheathing "tongue to tongue" and "groove to groove". Manufacturer specification for this product stipulate tongues must go into grooves during installation. They did not bother to construct my roof properly because they were in such a rush to finish in a day. Combative Afterwards, the business owner came to my home, inspected the finished project, and gave it a passing grade. Following my discovery of the faulty workmanship, I gave this business the opportunity to make things right but they refuesed and advised I should hire somebody else. When I would not choose the contractor they wanted me to, the business owner attempted to wedge himself between us and the new contractor we hired in order to negotiate a better price for himself. It is my firm belief this business was not honest with me and I do not believe they will care about providing quality workmanship for your roof that you protect your family with either. Unprofessional In my opinion, the workers sent to my home by the Roofa did not fit any of the descriptions found on the company websight which promises consumers "Service with Integrity" and a "team of experts". It also makes claims of an "experienced staff" that is "highly knowledgeable". They rushed through the job and it came out absolutely terrible. They also left thier jackets behind and I found my kids going through the pockets the next morning. Sloppy In addition to the jackets, we found discarded phone charger cords, cigarrette butts, what appeared to by the remnants of drug parapheneilia, and other junk all left by the side of a private road that I share with my neighbors. We are still finding little bits of shingle trimmings in the gardens.

• 1 out of 5Scott Webber2 years ago

  Did a terrible patch job on my friends roof. Completely unprofessional job. Goop over the shingles, screws through the shingles.

• 2 out of 5Drive Safe Ride Smarter6 years ago

  Scheduled but no one showed up or called back....

• friendly staff14
• roof repair9
• fair pricing7
• easy to work with6
• quick quote5
• thorough job5
• storm damage repair3
• leak repair2
• tidy work2
• easy scheduling2

14 more of the 60 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Pamela MadoreEdited 5 days ago

  The Roofa is the company to call. We had some water damage to our ceilings from ice jams on the roof. They were quick to come assess and very quick to get here and get rid of it all. The contractors were here for a a few days, even working through the weekend. We are so happy with the results.

• 5 out of 5Candace Hancock2 weeks ago

  Service and workmanship at its best is what you'll get from the Roofa! Personal, friendly attentive contact start to finish and a job that is not only done to your satisfaction but nothing left to cleanup. I always recommend them to my friends and remain a happy repeat customer.

• 5 out of 5Ron Fuccia month ago

  Outstanding service and quality of service. Service is also available for construction type projects - they replaced two basement windows (had leaked in heavy downpour), but no more leaking after terrific work, fair pricing

• 5 out of 5Anne Libby2 months ago

  Excellent prompt service. Highly recommend.

• 5 out of 5PC Pollard2 months ago

  The Roofa, always delivers on what they promise. Prompt quotes and efficient, tidy, work. We have hired them repeatedly over the years to address storm damage in our high wind exposed setting.

• 5 out of 5Alice Kuether3 months ago

  Great experience from start to finish! The Roofa team went above and beyond at every step of the process. I received a response to my initial inquiry on the same day it was submitted, the team came out to review my project and gave a very reasonable estimate, scheduling was easy, and the finished work looks exceptional. There were a few issues along the way (not with The Roofa, but with our house), and the team was able to troubleshoot each challenge and still leave us with great results. We had windows replaced and a custom door made for a closet, and they all look perfect! Communication throughout the project was very helpful and timely. We look forward to working with the team again.

• 5 out of 5Nancie Sparaco4 months ago

  I cannot express how very pleased we are with our roofs on our house and barn!! Richie and his team were beyond professional. They came when they said they would, there were not any surprises and the results were exceptional. The roofing …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Christina Maiorano4 months ago

  Super easy to work with—responsive, professional, and made the whole process stress-free. Would definitely recommend!

• 5 out of 5Maineah6 months ago

  Wonderful service, wonderful communication. Would not hesitate to call them again in the future. Highly recommend!

  Reply from the business

  Thank you so much! We're happy we could help.

• 5 out of 5Kiyo Tabery6 months ago

  Having used The Roofa several times over the decades I can say they have always come through for us. Their workmanship has been excellent, they have a hard working team, always willing to problem solve, clean up thoroughly following completion, friendly and great to deal with, quick to respond to any concerns, and I have only praise in highly recommending their business.

  Reply from the business

  Thank you for your continued faith in us Kiyo.

• 5 out of 5Nathan Sirois7 months ago

  Recently had a crew from The Roofa replace the trim boards under the eaves on my duplex. The company was easy to work with - they came out to evaluate the job, told me an accurate lead time for the repairs, communicated clearly when they …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Adam Wolf7 months ago

  The folks at the Roofa were awesome. They were prompt, and followed up when the project was done. Easy to work with, and very responsive. A+

• 5 out of 5C Inniss7 months ago

  Same day service, professional team responded sooner than expected with everything they needed to get the job done! A follow up call to make sure we were happy with the job. Thank You!!!

• 5 out of 5Thomas Cross10 months ago

  Prompt courtesy calls and follow up. Skilled workers who completed the job. Very good customer engagement. Call the Roofa!

  Reply from the business

  Greatly appreciated Tom. Have a great weekend.

Westbrook homeowners — if your roof shows age, storm damage, or ice-dam wear, The Roofa offers honest assessments and fast, clean replacements. Local, family-owned, fair pricing. Schedule your free inspection today.2 days agoBook

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