The Roof Pros

8 of the 9 one and two-star reviews we hold, most recent first.

• 1 out of 5Lukas LewisEdited 9 months ago

  How did y'all find my number to spam me about your roofing service? So here is your answrer: no, I do not want your service, and no, you do not have permission to contact me!!!

  Reply from the business

  We sincerely apologize for any inconvenience our outreach may have caused you. Your preference for not being contacted is duly noted, and we will ensure your number is removed from our list immediately. Thank you for bringing this to our attention.

• 1 out of 5Luke XanderEdited 9 months ago

  How did these people find my daughter's phone number to send text about their business? Stop doing that please! She's a minor. Even if you sent texts to us the adults, it's still not okay.

  Reply from the business

  We sincerely apologize for any distress caused by our communications. Your feedback is important to us, and we take your concerns seriously. We will ensure that your information is removed from our system immediately. Thank you for bringing this to our attention.

• 1 out of 5Henry XavierEdited 9 months ago

  STOP TETXING ME ABOUT OUR ROOF!!! WE DO NOT WANT YOUR SERVICE!!! THIS IS A SERIOUS PRIVACY VIOLATION!!!

  Reply from the business

  We apologize for the inconvenience you've experienced and take your concerns seriously. Your privacy is important to us, and we will ensure that your contact details are removed from our records immediately. We appreciate your feedback and will work to prevent this from happening in the future. Thank you for bringing this to our attention.

• 1 out of 5Louis TrantorEdited 9 months ago

  I did not ask for your service! Stop contacting me through text messages ! Will have to block your number and report your business!

  Reply from the business

  We apologize for the inconvenience caused by our communications. Your feedback is important, and we will ensure that your contact details are removed from our system immediately. Thank you for bringing this to our attention.

• 1 out of 5Nathan TEdited 9 months ago

  They pulled your public record based on your address and/or phone number to contact you! This is a very invasive method of contacting people to solicit your service. Unacceptable and unprofessional! So here I'm going to give you an unwanted 1 star.

  Reply from the business

  We apologize for the negative experience you had with our outreach methods. Your feedback is important to us, and we strive to improve our practices. We understand that privacy and professionalism are crucial, and we will review our approaches to ensure we respect our customers' preferences. Thank you for bringing this to our attention.

• 1 out of 5Nate TrainEdited 9 months ago

  Sending unsolicited texts to advertise your roof pros? Not professional at all!!! Here is an unsolicited 1 star review for you!

  Reply from the business

  We apologize for any inconvenience caused by the unsolicited communication you received. We strive for professionalism and value your feedback. Your concerns will be addressed internally to ensure we improve our practices. Thank you for bringing this to our attention.

• 1 out of 5Syrah4 years ago

  I had Armour contracting out to give me an estimate for my porch and master closet that was settling, they gave me a verbal quote of $60k+. They were supposed to call me back to schedule an appointment with their boss, i'm still waiting for …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Sarah, We advised that we do not specialize in foundation repair when your project manager came out. We did advise you that based on our experience collaborating with other foundation repair companies on remodels, that it can get very expensive. Our construction manager was made aware of your job, and advised that we would not be able to complete it. We do want to apologize to you if that was never relayed. We always try to point our customers in the right direction when it comes to repairing their home. We are glad you found some contractors that can handle lifting your home and repairing it properly within your budget. We wish you well on your project and thank you for the opportunity to earn your business.

• 1 out of 5Mark Rowell4 years ago

  Attempted to use this local GC to rebuild the interior of our home. They came out and took photos and never heard back fromnthem. I called and spoke to them and they said "oh, you did get the estimate on your email?". Would not recommend. They obviously have so much work, they don't need mine.

  Reply from the business

  Mark, I have notified the owner of the situation and we will be contacting you shortly sir. There appears to have been a mix up of your information and another project that was being handled by the same Project Manager. We sincerely apologize. Once again, we will be calling you in the next few minutes to see if there is anything we can do to help immediately. Armour Contracting

• gutters6
• kind staff5
• quick process4
• answering questions4
• fencing3
• gutter installation3
• smooth process2
• thoroughness2
• responsiveness2
• ease of dealing2

14 more of the 52 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jessica Brannona year ago

  Let’s just say.. from the beginning to the end.. this company provided excellent customer service.. I love my roof.. If I could give 10 stars plus some I would.. They went above and beyond the expectations..

  Reply from the business

  Thank you for your wonderful feedback, Jessica! We're thrilled to hear that you loved your experience with us and your new roof. Your kind words inspire us to keep providing excellent service. We truly appreciate your support!

• 5 out of 5Brealll3 years ago

  I would like to say The Roof Pros(formerly Armour Contracting) not only did an outstanding job on my roof and the construction of my sunroom, but they were very professional while working with them. The owner John and the whole team was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much for the review! We appreciate the opportunity to work with you both, and we hope you enjoy your new sunroom addition with your family for many years to come. You were a pleasure to work with and we genuinely appreciate your business.

• 5 out of 5Julie Simpson3 years ago

  Excellent experience! Very fast, thorough and professional!! Highly recommend their service to anyone looking!!

  Reply from the business

  Thank you Julie! We enjoyed working with you and your mom, and we appreciate you allowing us to replace y’all’s roof.

• 5 out of 5Miss Bev4 years ago

  My first and last contact with Amour Contracting was with Max. He delivered exceptional customer service and made me feel like I was more than just another customer. Most places are done with you as soon as they take your money, but Max …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much for your business Beverly! We truly appreciate the opportunity to work with you!

• 5 out of 5Tyndall Ortiz4 years ago

  Armour Contracting is a very professional company with expert technicians. Tyler originally repaired my roof from a leak and eventually worked with me replacing my roof through insurance. He guided me along each step and made the process seamless and quick. I highly recommend for anything roof related.

  Reply from the business

  Thank you! We enjoyed working with you! Your new roof is a huge upgrade to the previous one, and this one should keep you dry for many years to come!

• 5 out of 5Sandra Owens4 years ago

  They did a wonderful job remodeling my kitchen.

  Reply from the business

  Thank you Sandra for your business! We truly appreciate the opportunity to work with you!

• 5 out of 5Dennis Jones5 years ago

  Had a very good experience with Armour. Had a bathroom remodeled to make it easier for my elderly mother. Project was on time and in budget and looks very nice. Kori, the project manager, was in constant contact and a pleasure to work with. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Dennis! We truly appreciate the opportunity to help you and your family.

• 5 out of 5Michelle ButlerEdited 5 years ago

  Update June 10, 2021: I cannot say enough good things about Armour Contracting and Kori Hall. What an …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much Mrs Butler! It was a pleasure working with you on the roof and gutters for your mothers home. We are looking forward to remodeling the house for you shortly and will work to ensure you are just as happy with the remodel!

• 1 out of 5M.A Adams5 years ago

  Called the office to schedule an appointment and was forwarded to another guy who confirmed a Thursday arrival and never showed up or called. So the next day I called the office again and was forwarded to the same guy who never showed up …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  M.A Adams, we have no record of you in our system. Are you sure you contacted our company to schedule an appointment?

• 5 out of 5David5 years ago

  The contractor was knowledgeable, professional, and made his schedule flexible around mine. Overall, I was impressed by the quality of the service from Tyler. I would absolutely recommend this business to anyone else. Truly a benchmark for a great customer experience.

  Reply from the business

  Thank you David, we appreciate your business sir.

• 5 out of 5Wanda Ulveling5 years ago

  Armour just completed a remodel of our kitchen and painted our living space. They painted our existing cabinets white and built a new pantry and coffee bar with glass pane inserts. It is beautiful! Kori Hall was our contractor and did an incredible job of listening to our wants and ideas, and any concerns we had. She was so professional, yet personable and a great communicator! The whole team did an amazing job. If you’re looking for a high- end remodel, I certainly recommend Armour. They are meticulous and guarantee their work.

  Reply from the business

  Thank you Wanda! It was a pleasure to work with you and your husband on your remodel!

• 5 out of 5meredith azar5 years ago

  I had an amazing experience with Armour Contracting. I requested a quote online and received a quick call back. Tyler came out that same day to look at the issue we were having with our roof; he had a quote back to us that evening. In this construction climate, that is almost unheard of! I called back the next day with some questions and concerns and he addressed them and then was back out that afternoon making the repairs. I just can't say enough good things about the experience I had working with Tyler. I will definitely call him again for anything we need done on our house. Highly recommend!

  Reply from the business

  Thank you Meredith, we enjoyed working with you and your family.

• 5 out of 5Tim Nguyen5 years ago

  Very professional team. Kori was in constant communication and available for questions throughout the process. She was able to explain everything on the quote and how they came to the respective amounts. The team that worked on the roof was very fast and efficient. They were also very quick to point out any troubled areas and hazards that they discovered while working in the roof in order to ensure that we knew everything that needed to be done.

  Reply from the business

  Thank you Tim, we truly appreciate it. Working with you and your parents was a pleasant experience. We appreciate you and your family allowing us to replace your parents roof. We look forward to working with you guys in the future for the additional home renovations.

• 5 out of 5Dorothea Lawrence5 years ago

  Armour Contracting did a fantastic job! They arrived timely, made repairs quickly, and cleaned up nicely. I highly recommend their services.

  Reply from the business

  Thank you Mrs Lawrence, we appreciate your business. You were fantastic to work with and we look forward to future projects together.

• Licensed

  “…As a fully licensed and insured roofing company, we…”

• Bonded

  “…We are a licensed, bonded, and fully-insured roofing…”

• Warranty offered

  “…The quality of their work and the warranty they provide gave me complete peace…”

• States years in business

  “…has been doing roofing services for over 30 years, building a clientele based on repeat…”

• Free estimates

  “…Get a Free Estimate Today! Get a Free Roof Inspection…”

• Financing available

  “…Transparent Pricing and Financing Options Roofing services should not come with…”

• 24/7 emergency call-out

  “…Our team is available 24/7 to address storm damage, leaks, or…”

Their site also states: insured.