Roofing contractor
Texas Star Roofing Inc
1000 18th Pl, Plano, TX 75074
- Google average
- 4.9
- Ratings counted
- 142
- One and two star
- 3 of 142(2.1%)
- Texas median
- 1.0%
The first three are Google’s own figures for Texas Star Roofing Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 134 | 94% | |
|---|---|---|---|
| 4 | 5 | 4% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 2% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Texas Star Roofing Inc, most recent first.
- 1 out of 5Zeeshan Azmat2 years ago
They don’t honor their work. Replaced a flat roof in 2020 and it started leaking few months later. They did a patch work by putting a sealant and a year later it started leaking again, for which they did another patch. I told them from the get go that the roofing material they used was cheap and not good. Now it’s leaking at several spots again since the end of 2023. I called and texted them multiple times but they disregarded my concerns. I had great working relation with this company in the past but they now their customer service has gone down hill and have lost a loyal customer.
Reply from the business
Mr. Azmat, we are located in Plano, Tx. We don't do business in Houston. I am sorry, but you have us confused with another company. We have an excellent reputation, all 5 star review. We would sincerely appreciate it if you would take down your review. You can look us up at www.texasstarroofing.com to verify.
- 1 out of 5Doug Iarussi8 years ago
Wanted to see my insurance estimate first before coming out and giving me an estimate I said no I don't want to do that as if you come out and say we would charge you $10,000 to repair your roof, however, if the insurance estimate states we …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutter replacement15
- great crew9
- fair rates6
- insurance adjuster meetings4
- shingle roofing3
- new roof installation3
- fast installation2
- siding fix2
- no upselling2
- professional installers2
Other reviews we hold
14 more of the 114 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Dan Corley4 weeks ago
Texas Star explained the process in the beginning and patiently answered all of our questions. The crew showed up on time and efficiently went about their work. They were careful about keeping debris out of the yard and plants. Upon completion, they made sure that the yard was free of nails and trash. We are very happy with the workmanship and the look of the roof. I recommend Texas Star to any homeowner wanting quality work at a fair price.
Reply from the business
Thank you so much for your kind words and support! Please let us know if you need anything from us in the future!
- 5 out of 5Travis Kirscha month ago
We had a roof leak issue and reached out to Texas Star since they were highly recommended on our neighborhood FB page. I explained the issue, they set a time to be there the next morning (9:45am). They arrived 5 minutes early and went …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your kind words! My mother calls my company Lone Star, lol. But at Texas Star we know our customers homes are their biggest investments so we try to get out there as soon as possible! If you need anything in the future please reach out to me directly. We appreciate your support and business!
- 5 out of 5Adrienne Hightowera month ago
Texas Star Roofing was wonderful to work with. Aaron was fantastic! Would highly recommend Texas Star Roofing!
Reply from the business
Thank you for your support and kind words! We love hearing from happy clients! Let us know if you need any help in the future!
- 5 out of 5Debbie W2 months ago
Texas Star Roofing installed our roof in 2011 and did an excellent job. We had no problems with the roof for the past 15 years. However this year (2026), Jay Williamson (Texas Star Roofing) did an inspection and found granules were missing from shingles all over the roof. Based on his recommendation, we filed a warranty claim with the shingle manufacturer. With Jay's invaluable assistance in providing information to the shingle manufacturer, we received approval of our warranty claim. Texas Star Roofing just installed our new roof and again did an excellent job. Everyone at Texas Star Roofing is professional, courtesy, and go above and beyond the call of duty. Thank you Jay and Texas Star Roofing!!
Reply from the business
We are so happy to hear this! Thank you for trusting us with your roofing needs! Please let us know if you need anything else in the future! We truly appreciate your support!
- 5 out of 5Ms. Jai2 months ago
Jay, and the team at Texas Star Roofing were outstanding! This is the second time they've provided roof replacement services, and will absolutely be a go-to in the future!
Reply from the business
Thank you so much! If you need anything in the future we are only a call away!
- 5 out of 5Kyle Seco2 months ago
Came out the next day and got the problem fixed same day. Great company to work with and super reliable.
Reply from the business
Thank you so much Kyle! We are here for you anytime you need us.
- 5 out of 5R D3 months ago
Responsive and honest. We were referred to Texas Star Roofing by our son and have had them out several …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your kind words! We appreciate you! Please let us know if you need anything else in the future.
- 5 out of 5Pat Black3 months ago
We had to replace an older, leaking roof & were working with a tight turn-around time. Lee's communication with us, his honesty & his impeccable service made the process so easy! He is very knowledgeable & worked seamlessly with our insurance company, providing us with a beautiful, upgraded roof & new skylights. We couldn't be more pleased.
Reply from the business
Thank you so much! We appreciate your support! Please let us know if you need anything in the future!
- 5 out of 5Tom Herring3 months ago
Excellent service provided these fine folks for an important part of our house.
Reply from the business
Thank you for your kind words Tom! We appreciate you! Please don't hesitate if you need anything from us in the future!
- 5 out of 5Andrew Edwards3 months ago
We have used the Texas Star Roofing team multiple times over the years. Always a prompt and professional experience. Good work done when they promised, how they described. Would recommend their team and plan to continue to use their services in the future.
Reply from the business
Andrew, thank you for your kind words! We appreciate you and if you ever need anything in the future please let us know!
- 5 out of 5Charla Birch6 months ago
I could not be more impressed with any type of company, especially a roofing company. I found this company probably 15-20 years ago. I research up and down before I ever make the first phone call. The first roof they put on for me was many years ago. They did excellent work, they are professional and ethical. Aaron is by here making sure his crews are doing what they should be doing a few times a day. Aaron keeps you updated at all times. The roof we had a storm on was on 3,25,25. I called Aaron at 8:00 am on 3.26.25. He was out here by 9:30. I had holes in my roof among other damage. We have been fighting with our insurance agency from March 2025 until January 2026. Aaron has put in probably 30 hours or more with details, pictures, and rewritten the estimate many times for the insurance. Most would not do this. My new roof is now on as of February 2026. They do any kind of roofing such as shingles, TEK stone coated steel, this is what I did this time, metal roofs which I partially have on my porches now. It looks beautiful and I didn’t worry about it once because I knew Aaron and Texas Star would take care of everything. For me to say I truthfully didn’t worry when workers were here to do something on my house is a miracle. If you have read this far please if you need a new roof, hire this company so you don’t have problems along the way or after they get their check. You will not be sorry!
Reply from the business
Thank you so much for your kind words! I think your roof looks beautiful too. Aaron has been with us for 15 years now and we are lucky to have him. If you ever need anything in the future please don’t hesitate to reach out to us!
- 5 out of 5Caren Lucas9 months ago
I cannot recommend Lee and his company enough! They are friendly, responsive, honest and do amazing work!
Reply from the business
Thank you for your support! We appreciate your business and hope to be there for you in the future!
- 5 out of 5Conner Pyron9 months ago
the best in the business!!
Reply from the business
Thank you Conner!
- 5 out of 5Allyson Grinstead9 months ago
We have been customers of Texas Star Roofing in Plano for years. Their customer service and quick response to any concerns have been amazing. About two years after we had our roof replaced by them, our new insurance asked for something to show when the roof was replaced and the type of shingles we had, I had emailed paperwork within minutes from them. I highly recommend them and we'll be customers for life. Thank you Texas Star Roofing!
Reply from the business
Thank you Allyson! Let us know if we can be of assistance in the future.
The latest post from this business
Posted by Texas Star Roofing Inc to their own Google profile 6 months ago. Their words, not ours.
In McKinney, your roof's age matters less than which McKinney you live in. Near the historic downtown square, roofs sit on some of the oldest housing in the city, where materials and rooflines need careful matching instead of a standard replacement. In Stonebridge Ranch, homes from the 1990s are hitting the stage where full replacement is the normal conversation. Out in Trinity Falls, roofs are new enough that the real question is whether the original installation holds up once the builder warranty runs out. Same city, same hail, three completely different inspections. New does not always mean well built, and old does not always mean replace. If you want an honest read on where your roof actually stands, we will give you one. Free inspections for roof replacements. Family owned, A+ BBB rated, roofing North Texas since 1997. 📍 McKinney, TX | 972-509-75702 hours agoLearn more
What Texas Star Roofing Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Texas does not require roofers to be licensed, Texas Star Roofing is licensed by…”
Insured
“…All of our contractors are fully insured. And to ensure that all work is done…”
States a founding year
“…Roofing Proudly Serving North Dallas Since 1997 Free Inspections for roof…”
Free estimates
“…ROOF REPLACEMENT IN PLANO Request Your Free Inspection for roof replacements 1997 - 2022…”
Mentions the BBB
“…every year since 2008, and we have an A+ rating with the Better Business Bureau. Our…”
Family owned
“…, TX & Surrounding Areas Since 1997 Family-run and established as one of the leading…”
Their site also states: warranty offered, states years in business.
Other roofers in Plano
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Firehouse Roofingcourteous staff, answering questions, shingle selection4.8824 ratings3.5% one and two star(972) 737-1451 | 4.8 | 824 | 3.5%29 of 824 | (972) 737-1451 |
| Imperial Roofing and Constructionroof replacement, insurance claim assistance, thorough inspection5.0692 ratings0.4% one and two star(888) 215-4224 | 5.0 | 692 | 0.4%3 of 692 | (888) 215-4224 |
| Apple Roofinginsurance claim assistance, new gutters, gutter replacement4.7354 ratings5.6% one and two star(469) 908-4323 | 4.7 | 354 | 5.6%20 of 354 | (469) 908-4323 |
| Exclusive Roofing GCroof replacement, easy process, thorough inspection5.0290 ratings0.3% one and two star(972) 266-1553 | 5.0 | 290 | 0.3%1 of 290 | (972) 266-1553 |
| Infinite Roofing GCroof replacement, easy process, insurance claim assistance4.9276 ratings3.6% one and two star(469) 300-5400 | 4.9 | 276 | 3.6%10 of 276 | (469) 300-5400 |
| Pappas Roofing and Constructioninsurance claim assistance, smooth process, thorough inspection4.9230 ratings1.3% one and two star(972) 806-9791 | 4.9 | 230 | 1.3%3 of 230 | (972) 806-9791 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 142 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 141, of which 114 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.