Tacoma Roofing & Waterproofing

All 4 of the one and two-star reviews we hold for Tacoma Roofing & Waterproofing, most recent first.

• 1 out of 5Anthony Berg10 months ago

  No communication, bad reputation not recommend

• 1 out of 5Rodrigo Lodea year ago

  Tacoma Roofing did our deck. It was a new construction. Within 6 weeks of moving in, we reported an issue with peeling Duradek material - something that shouldn't happen if installed correctly. They sent someone to patch without doing any damage assessment. Fast forward 3 years, we find issues with water leakage in the deck and contacted them about resolving. They raised an issue with improper installation of handrails which is valid, but never took accountability that their patch made everything worse by creating a ton of ponding water at each rail and let water sip through. We tried for a month to have a dialogue with the owner and we got nothing. They refused to talk, discuss or evaluate or confirm they originally installed per Duradek's manufacturer specifications, nor they admitted the faulty patchwork contributed to the leak and plywood rotting underneath when that was assessed by an independent contractor. I do not recommend working with them. I'll be looking for another contractor to fix our issues.

• 1 out of 5J Ba year ago

  Riley came to my home the end of June to give me an estimate for a new roof. After 3 weeks I called to ask where that estimate was. I was told I would have it by the following Tuesday. Almost 2 months later, still no estimate & I hired another company.

• 1 out of 5Ramón L. Colón Velázquez2 years ago

  Tell your drivers not to cut people off… 😒 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for bringing this matter to our attention. We take feedback like yours very seriously, as the safety and professionalism of our drivers are top priorities for our company. We sincerely apologize for the experience you described. Please know that we will investigate this incident further to ensure it aligns with our standards. If you have any additional details you'd like to share, we encourage you to contact us directly at (253) 472-3484 . We value your input and appreciate the opportunity to address any concerns. Thank you again for sharing your experience.

• fast work3
• communication3
• roof repair3
• leak2
• clean up2
• expertise2
• cleanliness2
• amazing job2
• job2
• deck2

8 more of the 12 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jake N11 months ago

  If you’re looking for a reputable company who shows up on time, communicates well, works hard, works safely, does what they say they will, and stands behind their work then look no further. I have had a few roofs over the years that were in …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5jeff mead11 months ago

  Very happy customer. Professional, Quality, friendly, fast. These are the first words that come to mind when it comes to describing my experience with Tacoma Roofing & …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Tamara Lauba11 months ago

  I have an extremely steep roof on my home and it happened to be 30+ mile an hour winds that day. I was sure they would have to cancel. But not only did they come, they worked so fast and so incredibly hard in that weather. They did an …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Dee Patterson11 months ago

  Tacoma Roofing and Waterproofing did an awesome job on a big deck project at our hotel at Crystal Mountain. The deck has a dry space underneath for table seating and "hangout" space. Bruce and the team worked great with ownership, other contractors and local building authority to get the job done, on time. By the way, no leaks!!

• 5 out of 5Lynn Brannen11 months ago

  My roof is beautiful. The problems were quickly diagnosed and attended to. I am so happy with the result. The team of men amazed me in how fast they worked. They were careful to pick up anything left on the ground after their work. They were very kind and respectful. I would recommend this company for anyone needing a new roof or a repair.

• 5 out of 5donnbauer11 months ago

  I had several issues with my shop roof and need expert help. I called Tacoma Roofing and within a day the owner came out himself to give me great advice and take measurements for his estimate. Within 24 hours I had his proposal and it was fair and detailed. We agreeded and he had his crew out to start in 3 days time. They did an amazing job and went above and beyond to make sure the job was done right. They cleaned up after themselves and left the area nicer than when they started I will not hesitate to hire Tacoma Roofing for all my roofing needs!

• 5 out of 5Tim Mackey11 months ago

  What a great company! Job was done w the upmost professionalism. Great communication, install, and clean up. Really appreciate the awesome work, thank you!

• 5 out of 5ABDU IDRITH3 years ago

  This company quickly and expertly fixed a roof leak I was experiencing.

  Reply from the business

  Dear ABDU IDRITH, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -Tacoma Roofing & Waterproofing

• States years in business

  “…With over 30 years of experience, our expertise and…”