Roofing contractor
Preferred Roof Services
14606 Pacific Ave S Ste a, Tacoma, WA 98444
Listed under Lakewood, WA
- Google average
- 4.7
- Ratings counted
- 16
- One and two star
- 1 of 16(6.3%)
- Washington median
- 2.1%
The first three are Google’s own figures for Preferred Roof Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Washington roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 14 | 88% | |
|---|---|---|---|
| 4 | 1 | 6% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 6% |
Higher than most — the typical roofer in Washington sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Preferred Roof Services.
- 1 out of 5Mike M7 years ago
I used them on a commercial project. They billed me for work that wasn't done. I heard from the employees they weren't getting paid. When they want money they cuss and swear over the phone, again for work that's not done. The good workers they had have quit. I'm using them for my other projects.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof repair2
Other reviews we hold
8 more of the 9 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Leilani Hayes2 years ago
Very professional and reliable.
- 5 out of 5Mel J5 years ago
We knew when we were going to get our roof done, we would be using Preferred Roof Services. They are local, family owned and ran and take pride in their craft. This house’s roof was 34 years old as were the gutters and we were dealing with a very difficult HOA that demanded one specific brand and type of shingle to replace the cedar shake. They took extra care and built covers over all of my garden boxes and water features. They made sure they picked up all scraps and residual material. The pride they took in the entire project was worth its weight in gold. They even had an excellent gutter referral and suggested that black gutters would really complete the appearance. Our home, in Gem Heights, originally was the model home when it was built in 1987. It’s definitely a catch with the new roof! Thanks Preferred Roof Services!
- 5 out of 5Don Muridan6 years ago
I hired Preferred Roof Services to re-roof my home in the northend of Tacoma. Sales rep. Nickolas and crew did an awesome job. We love our new roof. Highly recommend....Five stars +
- 5 out of 5Antonio Ruiz6 years ago
The quickest roofing.
- 4 out of 5Scott McHugh6 years ago
Great food, bilingual servers.
- 5 out of 5alexander rae7 years ago
Good people I had a leak on my roof and it was overdue for replacement so I hired these guys after getting a few bids they weren't the cheapest or most expensive. They did quality work and quickly I was really happy with the price and they did a great clean up including all the nails that we're stripped off in the initial tear off.
- 5 out of 5Frankie Leoso8 years ago
best roofing company in the northwest
- 5 out of 5Kari-Ellen Elsdon10 years ago
Excellent service! I called, and had reasonable estimate the very next day. This was the 3rd company to come out and bid on my house. No pressure, just the options and typical recommendations. As a single woman homeowner I've been given …
Google cut this review short. The full text is on their Google profile.
What Preferred Roof Services says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…family-owned business with more than 98 years of experience in the industry, we…”
States a founding year
“…high quality roofing services since 2007, when Phil and Ed Ehnat founded the…”
Financing available
“…LEARN MORE Financing Options A new roof can be costly, and it can…”
Mentions the BBB
“…Certifications We are a BBB Accredited Business, a member of the Roofing…”
Family owned
“…You Can Trust As a fourth generation, family-owned business with more than 98 years of…”
Other roofers in Lakewood
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Do It Right Roofingroof replacement, thorough inspection, fair pricing4.9185 ratings2.2% one and two star(253) 432-7663 | 4.9 | 185 | 2.2%4 of 185 | (253) 432-7663 |
| Sound Performance Restorationroof replacement, siding installation, thorough inspection4.8174 ratings4.6% one and two star(253) 793-4663 | 4.8 | 174 | 4.6%8 of 174 | (253) 793-4663 |
| LAKEWOOD ROOFING Restoration Expertscleanup, insurance claim assistance, polite staff4.7174 ratings6.9% one and two star(253) 533-3896 | 4.7 | 174 | 6.9%12 of 174 | (253) 533-3896 |
| Pritchett's Roofing Incvent replacement, honest company, leak repair4.723 ratings8.7% one and two star(253) 677-0510 | 4.7 | 23 | 8.7%2 of 23 | (253) 677-0510 |
| Veterans Roofingquality of work, confident roofers, inspection process5.014 ratingstoo few to compare(253) 457-7663 | 5.0 | 14 | —too few | (253) 457-7663 |
| Tacoma Roofing & Waterproofingfast work, communication, roof repair3.814 ratingstoo few to compare(253) 472-3484 | 3.8 | 14 | —too few | (253) 472-3484 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 16 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 16, of which 9 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.