Storm Guard Roofing of Madison

All 8 of the one and two-star reviews we hold for Storm Guard Roofing of Madison, most recent first.

• 1 out of 5Merry KeeferEdited 3 months ago

  2026- I still wish they would fix the free waterfall over my front entry. Back in April 2022 my home with stood hail damage. I interviewed 4 diff …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Mary, Thank you so much for the glowing review, we appreciate that! Your home looks fantastic with new siding and a new roof. Thank you for your trust in us as we take a lot of value in helping our Middleton community neighbors! Please reach out with any future needs. Thank you again! Ryan

• 1 out of 5madcity mom4 months ago

  Maybe you can see the nice water fall they left for our home. Asked them 3x To please fix it. This is the best they could do

  Reply from the business

  Thank you for sharing this with us. We want to do what we can to make this right. Please give our office a call at your convenience, we’d really appreciate the opportunity to talk this through and work toward a proper resolution. - Your Storm Guard Team

• 1 out of 5Rick HEdited 9 months ago

  Finished part of the job, but still waiting for them to complete other part of the job.

  Reply from the business

  Thank you for the 5 stars, Rick! We’re so glad to hear the project was finished ahead of schedule—it’s always a win when we can deliver great results and save you some time. We truly appreciate your trust in us and hope to work with you again in the future! - Your Storm Guard Team

• 1 out of 5Vivek Swaminathan11 months ago

  Awful experience. They didn't do what they said they were going to do. They tried to change the price on us. When we complained they got their manager involved and said they'd fix it but they never did. It's been months since we heard from them. I now have to pay someone else to fix what they made worse.

  Reply from the business

  Hi Vivek, we’re very sorry to hear about your experience, and we truly appreciate you bringing this to our attention. Customer satisfaction is very important to us, and we’d like the opportunity to make things right. One of our managers will be reaching out to schedule a time to stop by and identify any touch ups or adjustments that may still be needed, so we can ensure the project meets the standard you expected. Thank you for your patience — we’ll be in touch soon.

• 2 out of 5Tony Aurita year ago

  Average at best. We disagreed on what was to be done for the price. They are overpriced in my opinion for what they did. Their crew was sloppy. Next time, I'll go with someone else.

  Reply from the business

  Thank you for sharing your thoughts. We’re sorry to hear that this experience didn’t meet your expectations. Our team works hard to deliver quality service and clear communication, and we regret if there was any misunderstanding. We’ve reviewed your concerns internally and appreciate the feedback as we continue to improve. If there’s ever anything more you'd like to discuss, we’re always open to another conversation.

• 2 out of 5Adrian L2 years ago

  I didn't have the best experience with this company. I had a pretty simple siding and deck painting project. It required that some of the OSB under the siding be replaced. They quoted me at approximately 17k. I understood there would likely be additional charges along the way, but this is where it seemed to get pretty shady. Once they got the siding off, they had to replace more OSB than anticipated and a rim board (no surprise). The problem is that they had to replace 12 more sheets of OSB and one 20' rim board. They went to Menards, brought it back, and installed. The issue is that the materials priced out at Menards were $380. They charged me an additional $4,021 for it putting my price up to $21,000 instead. I understand there needs to be an upcharge for the company to make money off it, and that there's a labor component, but this seems way off to add 24% to the bill for 12 sheets of plywood installed and one 20' rim board considering the cost of the rest of the job. It felt to me like a "foot in the door" technique to win the bid and then hit you hard later. They then added $2,760 to power wash a small set of stairs for painting (apparently this wasn't included in the original quote which is odd), and a couple legitimate add ons which were simply painting the exterior of a door and a garage door. Again, I don't know if $2,760 is reasonable for this. All in all, I was quoted $17,000 for the job, and it ended up costing $24,000 - 40% more than quoted and it wasn't for huge findings like you get in remodel projects. The folks were very nice, and the quality of work is very good - however, they were a bit clumsy with scheduling and discombobulated. There were some errors, but they did fix them adequately. I didn't like the way they gouged on prices though. It doesn't seem like there's great ethics here when it comes to the business side of it. High Quality work, Low Quality Business Ethics.

  Reply from the business

  Adrian We are sorry to hear you are upset with how your project finished up. Please feel free to call us at 608-497-3302 and ask for Ryan or Jaime. As a company, we are not believers in hidden add-ons within a project and we rarely have any. We work hard to quote a price that includes all costs, overhead, warranty and any risks that might come with the project. When we quoted your siding, we were not aware that there was any structural damage (wall framing, load bearing beams, rim joists, etc.) as this is very rare. When we found it, we immediately quoted you a price to do the work based on our best estimate, as we are not a carpentry company that does structural work every day. We also give you the option to decline and hire your own carpentry company just in case there is a better option. If our customer agrees to the quoted project add-on, we proceed with the work. Sometimes we lose money on quotes because the job is harder than we thought and sometimes we come out okay. We bid the add-on to the best of our knowledge, experience and risk associated with the add-on. Again, we rarely have add-ons and don’t often see structural damage. Since you had expressed urgency in the timeline, we try and accommodate the need and present price. We give the option for customer to decline and we will return when the work is ready for us to complete. If customer is okay with the new bid, we proceed as we did. Again, please give us a call, we are in the business of delivering top quality and experience and we do our best to create customers for life through value and trust. Ryan, Jaime, Chris, Zack and the Storm Guard Team

• 1 out of 5Kass PowersEdited 2 years ago

  *eta: My house is very visibly made of entirely wood. They crawled up on my roof, no reason they couldn't have declined the project initially* Do not use this company for older homes or big projects. They will waste your time. Went through the whole process of quote, confirming the quote, paying the down payment, and picking the soffit color just for them to refund me and say it's too big of a job. Wish I could get a refund of my time and storm damage that happened while waiting for them to decide what they want to do. I was nothing but polite and understanding, that got me nowhere with them. I see in that time multiple jobs were done, and mine was just discarded since it was apparently too hard for them.

  Reply from the business

  Thank you for your feedback. We’re sorry to hear about your experience and would like to clarify the situation. After our initial assessment, it became clear that the project required extensive carpentry work, which is outside the scope of our services. We apologize for any inconvenience this may have caused. We understand your frustration with the delay and communication issues, and we are actively working to improve our processes. We appreciate your understanding and hope to have the opportunity to assist you in the future under different circumstances.

• 1 out of 5Heather Li2 years ago

  I reached out to StormGuard regarding a roof leak in my 2011-built home, previously repaired by them in the same approximate area in 2020. We were given assurance that StormGuard stands by their work and should be contacted if any issues arise. Upon receiving a quote of almost $5,000 for a second roof repair, I emailed StormGuard to express my disappointment. This is part of the reply I received via email: "As I explained, your home is not designed nor built well. You have water coming into the home in multiple locations front and rear of the house as a result of a bad design and poor craftsmanship. Your home is currently leaking near the back right elevation roof that flows into a dead roof to wall area. Your home is also leaking on the front near a dormer and roof to wall situation. Your home walls are not flashed correctly with proper moisture barrier, allowing water to get into the house. You have water running inside two walls." "Due to the poor craftsmanship (and the roof design flaw) your house will continue to allow water to come into it until all flashings on the house are repaired, which will require all walls to be opened up and repaired. There was one damaged wall two years ago. Now there is a 2nd and a 3rd. There will be a 4th, 5th and most likely a 6th. It will not be a case of if, just when. As your ceiling shows, the flashing and moisture protection of the home is flawed. I understand this situation is frustrating to you, I would be upset as well. We didn’t design or build your home, this is where the flaws are at. I would question your home inspector and possibly talk to the sellers of your home. These are the people that would have known and identified design and craftsmanship issues when you bought." We sought StormGuard's help to address a roof leak and prevent future issues, even exploring a redesign. While repairs were quoted for the 2nd and 3rd leaks, the 4th, 5th, or 6th leaks were never brought up before the email response.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Heather, We apologize if we offended you in any way. If we can help or you would like to discuss more, please call us. 6084973301. Ryan

• siding replacement56
• roof replacement53
• gutters49
• roofing36
• courteous staff20
• gutter installation18
• roof inspection15
• project completion time11
• fascia repair9
• storm damage repair9
• skylight installation8
• hail damage repair7
• downspout installation7
• no upsell4

14 more of the 459 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Erik G BerntsenEdited 3 days ago

  Well done, in a timely fashion.

  Reply from the business

  Thank you Erik for the great review and being such a great customer! Storm damage to your roof is always a challenging situation, so thank you for trusting us to help you through this process. Thank you for being a great Madison neighbor and working with us. Ryan and the Storm Guard Team

• 4 out of 5Adam KoeningerEdited 5 days ago

  We had Stormguard out to do an estimate for replacing our windows. Justin Moseley came over and was very helpful and informative. We ultimately decided to pause on the project but Justin left a very good impression. Also had very quick roof repair done by Damon. Would recommend.

  Reply from the business

  Hi Adam, thank you so much for taking the time to share your experience! We’re glad to hear Justin was helpful and informative during your window inspection. Even though you’ve decided to pause the project for now, we truly appreciate the opportunity and are happy Justin left a great impression. If you have any questions down the road or decide to revisit the project, we’re always here to help! - Your Storm Guard Team

• 5 out of 5Joe Harpera week ago

  Very competent, helpful, honest, hard-working guys. I would recommend them for your roofing needs in an instant.

• 5 out of 5Patricia Demersa week ago

  I would recommend Storm Guard for all your home repair needs

• 5 out of 5Patti Garde-kolmodin3 weeks ago

  Lauren had did my first new roof and gutter guards in 2025 after a hail storm. When this hail storm happened a year later April 15 2026 Louden the rep from Lauren called the next morning to check if any damage was done. I explain one …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Stefan Berggren3 weeks ago

  Great to work with Storm guard again! After the freak hailstorm that hit our area, we had multiple quotes, but after review we knew the right choice. Great work on the roof install and look. Timely work and even going the extra mile, patching a small stucco hole while they were on the roof. Highly recommend StormGuard of Madison!

• 5 out of 5Katherine Snellgrovea month ago

  It could not have been better! John was very fussy about his work and it looks fantastic! I am very pleased!

• 5 out of 5Larry Westbya month ago

  They replaced our house’s siding, roof and gutters after those items were destroyed in a hail storm. They did an excellent job.

• 5 out of 5Lydia Zoellsa month ago

  The whole team was great, and we had a very positive experience! Thank you, Mary, for everything!

  Reply from the business

  Hi Lydia, Mary is a very valued member of our production team, and we're happy to hear she was able to make your experience with us a positive one! - Your Storm Guard Team

• 5 out of 5Scott Besseneckera month ago

  Damon was great and easy to work with

  Reply from the business

  Hi Scott! We're so happy to hear Damon was able to assist you with your repair needs! We appreciate Damon's service and professionalism and are proud to have him on our team! If anything else comes up, give us a call! - Your Storm Guard Team

• 5 out of 5Jason Lavrenza month ago

  Thank you for an honest assessment of my roof after the latest hail storm. Christopher and Luke were great to work with.

• 5 out of 5Maggie BeckerEdited a month ago

  This is my second time having Damon from Storm Guard fix wind damage to facia on my house. The service is friendly, quick, and well done! I will continue to use Storm Guard for any future needs!

  Reply from the business

  Thank you for taking the time to leave this review, Maggie! We are glad Damon could quickly solve the issue with your soffit. Our goal is to make every repair simple and stress-free, and it’s great to know we hit the mark. Thank you for recommending us, we are here to help with anything that may arise in the future! - Your Storm Guard Team

• 4 out of 5Steve Bosea month ago

  Storm Guard staff were helpful through the process. Workers came on the date assigned and on time. Main Roof was completed in one day and clean up was done. There was a piece of plastic that some how got stuck 15ft. up in the tree in front of the house that was missed. I didn't notice it until a few days later. The secondary rubber roof was delayed due to material availability issue, however several days later staff returned and completed that process in one day. I have an issue with the house siding that was removed and replaced and was informed that someone will come by to address that issue in the coming days. I was a bit surprised with the jar of mini cookies that showed up at my door as customer appreciation. So far it has been a satisfactory experience.

• 5 out of 5Ted Robinson-Myers2 months ago

  Damon was very knowledgeable & thorough in assessing & immediately repairing storm damage to siding.

  Reply from the business

  Hi Ted! Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that Damon was able to assist you with your repair needs! We value Damon's service greatly! Your satisfaction is our motivation, and we're grateful for the opportunity to help you through your repair process in a timely manner! - Your Stromg Guard Team

Lasting quality is never an accident. With over two decades of experience, Storm Guard applies proven practices and trusted materials to every project.2 days ago

• Warranty offered

  “…Honest Assessments Guaranteed. REPUTATION & EXPERIENCE 20+ Years…”

• Free estimates

  “…Request a Free Estimate | Storm Guard of Madison Storm Guard…”

• Mentions the BBB

  “…As a Better Business Bureau-accredited organization, countless…”