Heins Contracting

8 of the 11 one and two-star reviews we hold, most recent first.

• 1 out of 5Karri Teresinskia month ago

  I heard great things about Heins and they did a bunch of work in my neighborhood a couple years ago. So when I need work I called and set an appointment for a week later, got email confirmation, the night before the contractor even reached out to see if he could come earlier so we set a time 4 hours before my appointment. He showed up took some pictures then said he didn't know if they could take my job because they were 8 to 10 weeks out, he would have to run it up the chain. Later that day I got a text message saying that they couldn't take my job. Why didn't they tell me that when I called, why did he even come to my appointment. What a waste of time. I feel they should have just told me when I called that they were 10 weeks out and not taking new work right now. But my gut tells me they felt the project wasn't big enough.

  Reply from the business

  Hi Karri- You had substantial tree damage to your home that needed immediate attention. As we mentioned at your appointment we are 8-10 weeks out from being able to help you. It only made sense for us to pass to you could find someone sooner to assist you.

• 1 out of 5Julia Marshalla month ago

  I can’t tell you about the quality of their work, but they’re repairing the roof on my apartment complex right now and the workers have left trash all over the complex including on resident porches. The trash in question is empty cans, bottles, etc that were left (including in my bike basket), not the roofing debris that would be expected.

  Reply from the business

  Hi Julia. We are mid project and still working at the complex on a 100 degree day. We are still in the process of cleaning up and are still on site.

• 1 out of 5Nicole PrevenasEdited 2 months ago

  Heins rep Derek came by to quote some storm damage and a possible gutter project. The high winds caused damage to our soffit/fascia but we didn't have much hail here. He started by presenting himself as a co-founder, which I looked up and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Nicole, please call me at 608-732-9067 to go over details of your inspection. I am sorry you didn't have a great experience, but we can guarantee he wasn't trying to make you feel like a "fool". 6" gutters are very common on residential houses and trending to be the norm especially on long runs like you have. 7" and 8" gutters are for commercial sized gutters. You are correct, Derek isn't a co-founder but he has been with the company for many years dating back to nearly the start of the company. We have hail claims approved in your area which is why he fully inspected your house when he came and saw the wind damage to your house. Derek took pictures of the roof that showed light hail damage and those images were emailed to your husband.

• 1 out of 5Chris Wainscotta year ago

  I’m fine with a business that wants to set a minimum project price of $5,000. What I’m not ok with is a company that I asked to come quote replacing a couple of basement windows coming out, telling me they’ll have a quote to me in a week or …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Chris. We apologize for the missed communication on our current job minimum. As you said, we should have notified you right away of the minimum job amount. We are making sure that is added to initial calls now to help others. Sorry we missed the mark with you on this one. If there is anything we can do to rectify this situation please email me directly at bryan@heinscontracting.com . Bryan Heins

• 1 out of 5Terry2 years ago

  Does this company own unmarked trucks? They should consider them with how reckless and speed happy they are with truck and trailers. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Terry, where did this happen?

• 2 out of 5Ben Cummings2 years ago

  Not the best roofing experience. Poor communication on both sides added to a longer job. Adam and I did not get along. The roof is no longer leaking, at the end of the day that's all that matters!

  Reply from the business

  Hi Ben- Bryan Heins, owner, here. Unfortunately, things tend to be difficult once you start swearing at us while we are trying fix issues with your home. Before your project started you were very aware of the complicated situation with your roof due to multiple layers, a variety of materials, an old home, and the steep pitch. Both you, Adam, and I were on the understanding there would be a wide array of unforeseen things with your roof. We did our best to work with you through the unexpected. Despite all the hurdles to overcome we continued communication to ensure we could finish the project to your liking. Again, I apologize it wasn’t a pleasant experience for you, but we do appreciate you trusting us to repair your roof as we did.

• 1 out of 5Andrew Foley2 years ago

  Learn how to drive. Going 80 on beltline 1.20.24 at 8 in the morning swerving in and out of traffic with ZERO blinker.

  Reply from the business

  What color was the truck? Update: Hi Andrew, We were able to determine who the driver was. We have had a meeting with that employee and taken action. Thank you for the feedback. Would you mind sending me an email to discuss this further? Brandon Heins Manager Brandon@heinscontracting.com

• 2 out of 5Sue Oyen2 years ago

  Only reason I gave them two stars is because they finished our roof in one day (we have a small ranch style home). Reminded foreman repeatedly that we needed both the invoice and pictures of our new roof sent to our insurance for rest of money upon completion. Neither happened; we had to the pictures and submit the invoice and pictures ourselves. I also asked to include new eves and downspouts. This never happened. Will not recommend them to anyone.

  Reply from the business

  Hi Sue- As we have shown your husband Ed, we did invoice your insurance on 10/26/23 at 11:02 AM. The contract was signed on 10/21, roof was started and completed on 10/25, and insurance invoiced the following day. On 10/30 the balance due was paid and job was closed without question of replacing the gutters or downspouts. Prior to signing the contract you asked about gutters and downspouts at which time you and Ed were told it would cost more. You said if it costs more you would not want them done. The contract did not include any gutters or downspouts. We have asked Ed to have you call us multiple times to clear up your confusion on this but have not heard back. Brandon Heins Manager 608-881-9165

• siding63
• hail damage repair23
• gutter replacement21
• fascia repair12
• efficient crew12
• window replacement10
• patio door installation5
• thorough inspection5
• shingle removal4
• thorough estimate3

14 more of the 359 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Graham Welsh11 hours ago

  Very professional, worked with my requests and done in a day! Also really took their time cleaning up when done and you wouldn't know they were even there the next day. 👍

• 5 out of 5Sharon Kane19 hours ago

  I found Heinz to be professional and honest. They were courteous and helped me through the whole process. They did a great job cleaning up afterwards. 🍽

• 5 out of 5Melissa Heinz23 hours ago

  The Heins Contracting RPF team (led by Danny) finished our siding today and we could not be more grateful for their incredible workmanship and professionalism. The house is beautiful! The team was so hardworking and so kind and sincere. We feel incredibly lucky to have found Bryan Heins for all of his dedication and sending out the best team ever!!

• 5 out of 5Pamela Hardta day ago

  We were very pleased with Hein Contracting from our sales person DJ to the crew. They replaced our roof and everything from start to finish was communicated with us including material drop off and start times. We are very pleased with the job.

• 5 out of 5Suma Menona week ago

  Dani and his team did a good job completing the siding repair and also taking care of what was needed for the window screen repairs.

• 5 out of 5Jennifer Javornika week ago

  My siding and roof was demolished during the April 2026 hail storm. I got several quotes from contractors but the decision to use Heins was easy. I pulled the lucky straw and got DJ Burris as my estimator/client manager. He was super on top of communication during the sale and during the project, always followed through, and was so patient. He is just a very honest guy and was easy to trust. I was nervous that since they were doing so many houses in my neighborhood that they would never get to me but sure enough they came around the time that was estimated. The crews were WOW. So hard working, so respectful of my property, and did a super high quality job. Everything was organized and efficient. Heins also dealt directly with my insurance which was very nice. Very happy to recommend Heins Contracting.

• 5 out of 5Celeste Moorea week ago

  Roofing project started with a free estimate done quickly. Work done in one day and clean-up was thorough. Accommodating, friendly, and professional. Highly recommend.

• 5 out of 5Amy Ackermann2 weeks ago

  We cannot say enough good things about Bryan Heins and the whole Heins team! We needed their help with roofing, gutters, siding, and exterior paint after an intense hail storm. They provided friendly, personalized, customer service and went …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Sherri Stark2 weeks ago

  Zach Tidd from Heins Contracting came to my home to repair a piece of facia that had blown off my garage during the latest wind storm. He was prompt, professional, and repaired it for me at no cost. It’s still hard for me to believe that there are still folks out there that will help a neighbor in need! Highly recommend this firm and the people that work there!!

• 5 out of 5Lorie Jensen3 weeks ago

  They were very professional and the work was exceptional! Matt was great to work with. The crew was top notch. Totally recommend Heins Contracting!!!

• 5 out of 5Charles Taylor3 weeks ago

  Hein’s was a lucky pick for my roof repair from the hail storm. 6 guys worked hard in the smoke filled, high heat and finished in 1 1/2 days. The place looks terrific especially with the new ventilation ducts. They certainly live up to their advertising!

• 5 out of 5Evan Pilzak4 weeks ago

  The work quality was top notch and they were very easy to work with. Project manager Hunter handled everything well and Rob did an excellent job making the process understandable and stress free even with some complications from an old house.

• 5 out of 5Nicole Cullen4 weeks ago

  Love Heins so friendly and always willing to work with anyone! Always willing to answer any questions you have!

• 5 out of 5amber Hagen4 weeks ago

  Amazing crew that goes above and beyond. Highly recommended !

Know a veteran who could use a new roof? Nominate them for Heins Contracting's 7th Annual Roofing a Vet program before Labor Day Weekend! HeinsChttp://ontracting.com/nominate #RoofingAVet #SupportOurVeterans #HeinsContracting #Roofing #Windows #Siding #Wisconsin13 hours ago

• Licensed

  “…Licensed and Insured You should have complete…”

• Warranty offered

  “…come with a 10-year workmanship warranty, and our installers carry top-tier…”

• States years in business

  “…exterior construction company with over 20 years of experience. Family Owned &…”

• Free estimates

  “…a Vet Call Us (608) 732-9063 Get a Free Quote Roofing Siding Windows Gutters Ice…”

• Financing available

  “…Financing Options and Free Estimates A new roof, siding…”

• Mentions the BBB

  “…Full licensing, insurance, and Better Business Bureau accreditation backing every project A…”

• Family owned

  “…Family Owned & Operated, Heins Contracting…”

Their site also states: insured, states a founding year.