St. Louis Roofing & Exteriors

8 of the 9 one and two-star reviews we hold, most recent first.

• 1 out of 5David MEdited 3 months ago

  They were hired to do the roof at my Condo association. They were told by my HOA rep not to block the accessible parking spot or ramp so I have access to my home, also they are disabled spots and shouldn't be used for construction anyway. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  This condo association had several roofs replaced. This individual and all other residents were informed that the handicapped parking spots were going to be inaccessible for one day during each roof installation. This was unavoidable due to the layout of the parking and design of the buildings. The story of the truck blocking the ramp is simply false. The truck was not blocking the spot, it was parked close while unloading equipment. Noone spoke to them about their parking. If David had simply driven past the truck, turned around and come back he would have been able to park. Instead he sat honking for less than a minute, while refusing to roll down his windows to communicate. My installer was over 100 feet away and the time it took him to walk to his truck and move it was all the time David had to wait. David was most certainly informed by the HOA that his vehicle was to be parked across the parking lot and out of the way. He uses an electric wheelchair, we kept a clean and open path for him to access the parking area, and the total burden placed upon him would be to drive his wheelchair an additional 25 feet. David considered this to be excessive and his vehicle was parked in the middle of our work area for the duration of the install of the roof of the building he resides in. Notably it did not move for the duration of that install. He refused to answer phone calls and knocks at his door, forcing my crew to spend a few additional hours hand carrying materials that would have been loaded directly into the dumpster had his vehicle been moved. There were no delays in the project, it was finished more than a week earlier than projected.

• 1 out of 5shadow shonka3 months ago

  Charge $250 just to do an estimate

  Reply from the business

  You must be mistaking us for someone else. All of our estimates are free and always have been.

• 1 out of 5VeronicaEdited 10 months ago

  Communication was horrible. This job was a rush job and it appears that the company and the sub-contractors that were hired didn't care. There were several things that weren't done and/or replaced that I had to contact the project manager about to include two windows that were apparently left off of the estimate to be wrapped that St. Louis Roofing & Interiors inspector has marked as damaged and to be included in repairs. The sub-contractors didn't respect my property and my neighbor property I had to tell them to pick up nails and clean up after they removed the siding, gutters, etc. Sub-contractors didn't do a good clean up job so I had to go back behind them and clean up. Pictures and well written instructions were not shared with the sub-contractors of what is to be replaced and where the items that were removed should go back since this wasn't done the sub-contractors had to come back out to my house several times. Materials that were left over were left in my driveway without communication to me if I will be reimbursed for materials that weren't used or if I can get rid of it as to my discretion. As of today, Wednesday, July 24, 2024 I haven't heard anything from the company in regard to this so I had to rent a storage unit and pay someone to move the left over materials out of my driveway and into the storage for me along with I had to break down a large box and put in my recycle bin to be picked up with my trash. Now I have to pay someone to remove the pallet out of my driveway so I can start back parking inside of my garage. This has been one of the most unpleasant experiences that I had with getting work done to my house and I wouldn't recommend this company. Edited on 8/4/2025-Response to Owner's Reply The statements made by the owner in their response on or about August 4, 2025, are not accurate. I originally posted my review over a year ago, and it's unfortunate that only now they've decided to reply with misinformation. I have documented my

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  This customer had several complaints that we tried to address. The siding was paid by an insurance claim. She stated that the siding looking “slapped on”, but when we went to meet her she could not point to any particular detail that was an issue except the dripedge on her roof. Another roofer had recently replaced her roof but failed to install new dripedge, and next to her brand new siding it looked very rough. We replaced it for her for free, and she never did understand or believe that it wasn’t our responsibility or part of our siding contract. Once this occurred she became unreasonable and demanded we do several things that were outside of our contract and not covered by her insurance claim. We replaced two window wraps that were not covered by her insurance at no cost. This was unacceptable to her. She took our extra materials from the job claiming she owned them, as she posted above, when our contract clearly states that our normal protocol is to order extra material in the event it’s needed to avoid slowdowns. When that portion of the contract was pointed out to her we had to go collect them from the storage unit she moved them to. I believe I upset her when I informed her that roofer hadn’t properly done the job, and after that point she decided to stay upset, regardless of free work.

• 1 out of 5Rich Kellya year ago

  Communication is terrible. After getting an estimate and trying to proceed with ta new roof, they just stopped responding. No answers to my text, phone, or email in the past two weeks.

• 1 out of 5Vice Networks4 years ago

  corey was the estimator, awful experience, extremely bad communication, broke scheduled times to come out to inspect roofs, reminded several times over 6 weeks to get quote, finally got him out, never did receive a quote. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  The gentleman that contacted us gave us no instructions other than to evaluate the condition of the roofs and estimate those that needed to be replaced. This was done as requested. Our estimator did miss an appointment due to a problem on another job. He attempted to call and inform the customer that he would miss it, but his call was not answered and not returned until two days later. We have no knowledge of what Frederich Roofing told him so we cannot speak to that claim.

• 1 out of 5Sam Davies4 years ago

  Called around to several places to get several quotes for a new roof. They called, emailed and texted to follow up several times. I emailed and texted back that I was going with a different company and no longer needing their services. Three months later, I'm still getting calls and text messages asking if I have questions on the quote on a monthly basis. I've tried responding to request not to be contacted. If you want to get hounded by them calling way too often after they give you a quote, call these guys.

• 1 out of 5Bill Gawrych5 years ago

  Never showed up when they said they would.

  Reply from the business

  We are unable to find any record of this. Can you please call us?

• 1 out of 5Zachary TangemanEdited 6 years ago

  Hired St. Louis Roofing & Exteriors to put on a new roof for us. The new roof install was fine but in the process of putting on the new roof they damaged our gutter covers and incorrectly reinstalled them resulting in water pouring over the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We have email correspondence between you and the salesman from 2 years ago where we informed you that your gutter guards were in bad shape and we suggested replacing them. You stated in writing that you wanted to keep them so we did just that. Over 2 years after the job was completed you contacted us about your gutter guards being damaged and we again referred you to the emails mentioned here. If this was our mistake, we would absolutely take responsibility for it, but the fact is they were damaged before work was ever done.

• gutters24
• excellent work24
• quick work14
• responsiveness13
• professional repair9
• fascia repair6
• siding repair6
• timely completion4
• quick scheduling3
• friendly worker2

14 more of the 237 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Suzanne Behnena month ago

  St Louis Roofing did an excellent job - the area they restored was done in an amateur method. Tar covered bricks and aged materials were removed and replaced in a professional way and it looks so much better! Definitely would call them again!

  Reply from the business

  Thank You!! I'm so happy we could help to improve that area!

• 5 out of 5Kelly Rulea month ago

  Everything went smoothly and the job was completed in a timely manner.

  Reply from the business

  We are happy to hear you were pleased with our work. If we can ever help with anything else, please give us a call.

• 5 out of 5Nicholas Dunlapa month ago

  Very responsive and proactive company. Did a great job communicating throughout the process.

  Reply from the business

  Thank you!! I'm glad we could help!

• 5 out of 5Randy Raines2 months ago

  Staff helpful and kept me informed on project . Crew was on site on date given , worked quickly and did a good cleanup after finishing . New skylight looks good .

  Reply from the business

  Thanks!! We really appreciate the kind words and are so happy we could help. If we can help with anything in the future, please don't hesitate to call.

• 5 out of 5Tyler Mohesky2 months ago

  So, so easy to communicate with everyone at St. Louis Roofing & Exteriors. They were very thorough and did a wonderful job. The turnaround from the time I accepted the quote to the time the work was completed was so fast and they did an amazing job with the gutters they put on the house. Grateful for their services!

  Reply from the business

  Thank you so much!! It was great working with you! If we can help with anything in the future, please don't hesitate to reach out.

• 5 out of 5Alexandria Rudolph2 months ago

  I requested a quote for roof replacement. They were responsive and quick to get me on the schedule. They were very thorough and detailed in their assessment and reasonably priced.

  Reply from the business

  Thank You!! We were happy to help!

• 5 out of 5Deanna Quintero3 months ago

  Very friendly, knowledgeable, professional and prompt. Will use them again!

  Reply from the business

  Thank you!! We were very happy to help!

• 5 out of 5Ethan Chau4 months ago

  Very good Roofing services. A++++ company. Would do it again.

  Reply from the business

  Thanks so much!! We were happy to help.

• 5 out of 5Armando Siliceo-Roman5 months ago

  I am impressed with the work ethic of the roofers. They worked until the job was completed to our satisfaction. I would definitely recommend them for another job. Thank you.

  Reply from the business

  Thank you! It was great working with you as well!

• 5 out of 5Brent Peterson7 months ago

  Very responsive and easy to work with. Completed the work quickly and kept us updated on each step of the process. Would recommend to anyone needing roofing work done in the STL area!

  Reply from the business

  Thank you so much!! We enjoyed working with you as well!

• 5 out of 5Patrick Miller8 months ago

  Great work completed very quickly. Professional company without hurting you with costs. Very happy.

  Reply from the business

  Thanks! We appreciate you! It was great working with you as well.

• 5 out of 5Richard Jarrell9 months ago

  We highly recommend St. Louis Roofing & Exteriors for roof replacements. From the initial estimate to the final inspection, the entire process was seamless. They were great about communicating every step of the way, and the crew did an incredible job with the installation and cleanup.

  Reply from the business

  Thank you! It was great working with you as well. I'm glad we could help!

• 5 out of 5Michael Hooley (MinuteMan1776)Edited 10 months ago

  We were very happy with the inspection, timeliness of response, and quick repair. St. Louis Roofing has done work for us before and they are our "go to" for roofing services. We highly recommend St. Louis Roofing and Exteriors.

  Reply from the business

  Thank you so much! We were happy to help.

• 5 out of 5Ed Lifkaa year ago

  St. Louis Roofing did my roof and siding. Very happy with both projects.

  Reply from the business

  Thanks so much! We were happy to help you!

Their site also states: warranty offered.