Ferguson Roofing

8 of the 56 one and two-star reviews we hold, most recent first.

• 1 out of 5zane gholsonEdited 2 months ago

  Dave and crew took care of us for the roof replacement on our insurance. That terrible AI bot you have for texting. It lead to confusion on scheduling. Its almost as bad as the one you use to answer your phones too. Update - I know this is petty but dodging a referral after being reminded of it for months is not cool. We also found nails all over the back yard where our dogs go. I also ran one over with my motorcycle in the front. In addition to that, they left a whole roll of nails in the yard where my toddler found it and picked it up.

  Reply from the business

  Thank you for the feedback. We appreciate you recognizing Dave and the crew for the work they completed on your roof. We apologize for the issues with scheduling communication, the cleanup concerns, and the delay regarding your referral. We are currently reviewing your referral and apologize for the wait. We will be in touch with you soon regarding the referral. Thank you for bringing this to our attention and for choosing Ferguson Roofing.

• 1 out of 5Elizabeth Loudon3 months ago

  Scam. Absolutely avoid. I got a quote on Friday for an extremely small front wall and basic dutch lap vinyl siding. The materials cost was supposedly over $1k plus labor totalling almost $1,700. Also they were booked out for weeks. Paid my neighbor to side the wall. The materials were under $150 and it only took 3 or 4 hours.

  Reply from the business

  Elizabeth, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Our estimates include not just materials, but also labor, warranty, and proper installation to ensure the job is done right. Pricing can vary based on those factors, even for smaller projects. We understand you chose a different option and respect your decision. If you’d like, we’re happy to review the estimate with you and explain it further.

• 1 out of 5G & MEdited 4 months ago

  Why not do it right the first time! Explain to the public why you did not do it right the first time! Ferguson Roofing install siding on our house and they didn’t do a good job at all. We have siding that was caulked, if I go inside my attic you can see daylight. I’ve given them several opportunities to come out and fix it and as time goes on I constantly find different things. Guess they figured we wouldn’t investigate ourselves! 😡☹️🤔😡 I saw the response from the owner you said you all have been in business 80 years, but pictures don’t lie.😡🤔

  Reply from the business

  Thank you for reaching out. We are surprised to hear this was your experience as we offer a 10 year warranty on our siding installations and we stand behind our warranties. This is our 80th year in business and our reputation is built on doing the right thing by our customers. Please reach out to connect@fergusonroofing.com with your contact information and we will be happy to come and inspect your siding. Updated response 9/9/2019: As no issues have been reported in seven years, we were very surprised at this review. We reached out to the homeowner and once he contacted us back a month later, we immediately set an appointment with our exterior manager to resolve any outstanding issues. The homeowner called and cancelled the appointment we had set for this afternoon stating that “everything was fine.” We asked about the photos and it seems that they are outdated and no longer relevant. We are glad that everything seems to be ok, requiring no effort on our part. We offer a 10 year warranty on all exterior installations and we honor our warranties. If the homeowner wants to discuss his project further, we stand ready.

• 1 out of 5Lauren H4 months ago

  Company is careless and destructive. Leaves debris all over and nails that they refuse to pick up leaving others and pets at risk. Poor communication skills when problems arrive. Think twice before hiring this company. Had to purchase my own magnet because of their carelessness.

  Reply from the business

  Lauren, Thank you for your feedback. We take concerns like this very seriously, as safety and cleanliness are a top priority for our team. At this time, we’re unable to locate your information in our system. We’d like the opportunity to look into this further and make things right if this was one of our projects. Please reach out to us directly with your name, address, or job details so we can investigate and address your concerns promptly. We appreciate you bringing this to our attention.

• 1 out of 5Cheryl Calvert4 months ago

  Ferguson Roofinf texted me with a link, requesting a review of their company. They came out on a Tuesday for an estimate of roof and gutter. They did not get on roof to evaluate it. I got a communication stating I would have the estimate on Wednesday. We never received the estimate. Thursday I contacted the business asking about the estimate and was told the project manager would be in touch with me. Still never heard anything back from the project manager and still didn’t receive an estimate. Friday, still no one reached out or sent an estimate. Then I received a a text requesting a Google review. I also received an email encouraging me to refer them to other potential customers for a referral bonus. In summary, we requested estimate, someone came out and walked around the front yard without getting on the roof to evaluate it, then ghosted us.

  Reply from the business

  Hi thank you for taking the time to share your feedback. We sincerely apologize for your experience and the lack of communication throughout this process. That is not the level of service we aim to provide. At the time of the appointment, our Project Manager was on site but was unable to make contact with anyone at the home to receive permission to access the roof. We do require homeowner approval before getting on the roof for safety and liability reasons, and we did attempt to reach you and left a voicemail to coordinate this. That said, we completely understand your frustration, especially with not receiving timely follow-up or your estimate as promised. Additionally, the automated review and referral messages you received should not have been sent before your service was completed, and we apologize for that oversight. We would appreciate the opportunity to make this right. If you’re open to it, please reach out to us directly and we will prioritize getting you rescheduled for a full inspection and providing your estimate promptly. Thank you again for your feedback it helps us improve.

• 1 out of 5Nicholas CollinsEdited 5 months ago

  Ferguson Roofing damaged my AC during a siding job. When I called and asked them to take accountability they stated "it could have been a toddler" even though I have ample evidence that it was done by their company. Stay FAR far away. The part they aren't telling you below: They DID break things, and I AM the homeowner. But because the HOA hired them, they refused to even speak to me. You can't break my things and dodge accountability with weak excuses because I wasn't the one that originally contacted you. Find a roofing company who will fix things because they have good intentions, this company only wanted to dodge accountability.

  Reply from the business

  Thank you for bringing the issue to our attention. We were made aware of the concern on the 16th and responded the following day by sending an electrician out on the 17th to assess the situation. We always strive to address any issues as quickly as possible and appreciate the opportunity to assist. If there is anything further we can help with, please don’t hesitate to reach out.

• 1 out of 5Rebecca ColeEdited 6 months ago

  Update. Ferguson roofing only contacted me after I posted multiple reviews. They scheduled an appointment to come out and take a look at the outside patch They already looked at months ago. I’m back to square one and they are now still refusing to fix the interior damage. The roof was put on 10/24. My ZIP Code received 3.2 inches of rain on 10/29. Problem reported on 10/30. This is beyond frustrating. Every person that comes out to the home has no idea what’s going on and we have to start back at square one. Roof was replaced in November 2025. Immediately leaked causing internal ceiling damage. Two inspectors came out and acknowledge the problem February 2, 2026 now they say it’s not their issue. Do not use this company. They tried to ghost me didn’t think I would follow up.

  Reply from the business

  Hi Rebecca, We understand your frustration and appreciate you sharing your concerns. Since the issue was reported, we have remained in communication with the property owner and have a clear plan forward on resolving these concerns. -Ferguson Roofing

• 1 out of 5Lindsay M6 months ago

  I would not recommend Ferguson to anyone. Quick summary: terrible communication, felt like we were begging Ferguson to do business with us, constantly told one thing and then something different on the next phone call, no response to emails, and left the interaction with no trust in this company. We had a leak and water was coming into our house every time it rained. Ferguson installed our roof (previous owner) so because we were still under warranty, we called them. It took a few weeks and an attempted appointment cancellation to finally get someone here to look at it. That person took one look and said not the roof, it’s the siding. Then that person left Ferguson and after not hearing back for weeks and weeks we finally got ahold of someone who told us a new project manager would need to come out and give their opinion. Uhhhh ok? New person comes out, doesn’t even get on the roof. Just looks at it from the ground and says yep it’s the siding. Blah blah blah we end up getting a quote a few months later after dealing with even another PM from Ferguson and because of the cost (Ferguson said they don’t patch repair siding - they have to fully tear down and replace the entire wall of siding), we decided to go with a diffferent company. They come and do a siding repair and the leak is still happening. We call Ferguson back and after a few more PM’s come out to look at it, we get a quote for a full repair and decide to move forward. For a timeline, we are 9/10 months from the first phone call. We are told that if we pay the deposit for the work, it will be ordered and someone will call us the next day to schedule. Well we pay the deposit and nothing. Sooooo many calls back to Ferguson, then told they would call us when the materials come in to schedule. Weeks pass and nothing. Finally get ahold of someone who actually has the authority to schedule and we get it done. Well guess what - the entire wall of siding was torn down and replaced and what do you know the leak is

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Lindsay, Thank you for taking the time to share your experience. We sincerely apologize for the frustration you encountered throughout this process. We understand how difficult it is to deal with an ongoing leak, especially when you’re looking for clear answers and timely follow-up. Your experience does not reflect the level of service we strive to provide. We appreciate you bringing these concerns to our attention and will be reviewing this internally to improve our processes moving forward. Please feel free to reach out to us directly if you have need assistance with anything further. -Ferguson Roofing

• estimate22
• courteous staff21
• gutter replacement16
• siding repair8
• hail damage assessment7
• gutter inspection4
• helpful inspectors3
• free inspection3
• high pitch roof2
• gutter bids2

14 more of the 328 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Brenda Schubert7 hours ago

  Back in June, 2026 I had a leak in the basement. It appeared the toilet was leaking. I had the plumbers back out because I had a new toilet and pipes installed. It was leaking after a rain. The roof was only a few months old. The plumbers were here at the same time trying to figure out the problem. Michael got up on the roof and found the problem. While he was up there he checked another vent pipe and straightened out the piece of siding that a previous worker had tried to straighten. It was a scorching, hot day but Michael Halliday was professional and got the job done. 😀

  Reply from the business

  We're pleased to hear that Michael was able to solve the problem with your roof, even on such a hot day! Our team always strives to be professional and efficient, and it sounds like Michael was successful in doing so. Thank you for taking the time to share your experience - your feedback is essential to us. Please don't hesitate to reach out if you need any more assistance in the future. Thanks again for choosing Ferguson Roofing!

• 3 out of 5Mike HammockEdited a day ago

  The jury is out right now… On July 28th I had Ferguson come to my home and their technician, great tech named David, did everything right. He gave me a bid and I paid $400 down get the ball rolling on replacing fascia, downspout issues and wrapping in a problem area. Estimated cost is $1100 and I was looking forward to having it fixed already. It’s now Aug 10th and I still haven’t heard anything from them. So I didn’t the hard part and “FOLLOWED UP WITH THEM”. Serious point of order hear people who are reading this. IF you win a customers business and take their money - you should never fail to simply follow up with them and get your repair scheduled. It’s really BAD business to make your customer doubt you and even worse business to make them think about what the hell is actually happening. I have called ,worked past the initial AI CALL BOT. (Sounds like Wanda S voice) and spoke with a real person who is now trying to get a hold of his manager to find out when I might get a on the calendar for the repair. Update#1 - Called me back and looks like it will be another 7-10 days (17th-20th Aug) before they could come. They just spoke with the electric company today who has to "wrap" my electric and placed a request to get that done before scheduling the future repair with me. Update#2 - Aug 19th - Yesterday the old fascia and gutter were removed and the person replaced +wrapped the new board along the side of the house. One spot is questionable at the corner Ill have to ask about because its exposed to the elements. But for some reason the following crew didn't show up to finish the job (hang the new gutter) as implied. Waiting for a phone call to let me know what is happening. I’ll be fair and update this review again later. But right now —- IM SEVERELY DISAPPOINTED.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your experience. We completely understand your frustration, especially after you approved the work and submitted your deposit on July 28th. You should not have had to reach out to us for an update or to find out when your repair would be scheduled. We’re glad to hear that David provided you with a positive experience during the initial visit, and we sincerely apologize that the follow-up has not met that same standard. We are looking into this with our team and working to get an update on your repair scheduled as quickly as possible. We appreciate you bringing this to our attention and giving us the opportunity to address it. We will do better with communication moving forward.

• 5 out of 5Ollie Crate2 days ago

  Representative was very personable and informative. Pleasure to transact business

  Reply from the business

  Thank you for sharing your pleasant experience with our representative! We strive to be informative and personable in every transaction. We greatly appreciate your business and again, thank you for choosing Ferguson Roofing!

• 5 out of 5Damon Adams4 days ago

  My experience with Tanner was good. He was punctual and professional during the consultation/inspection. If his demeanor is any reflection of the quality of service provided by the installers, I’m looking forward to the work being done.

  Reply from the business

  Thank you for sharing your wonderful experience, Damon! It's great to hear that Tanner's punctuality and professionalism made a positive impression during the consultation. We're committed to maintaining that same high standard with our installations, and we’re excited for you to see the final results. Your trust in us means a lot, and we look forward to working on your roofing project!

• 5 out of 5Sherri Hall5 days ago

  My husband and I was very happy to have someone like Coleton come out to assist us with our roof repair this was our very first house and roof repair he kept us in the loop about everything and what he was doing and what to expect he gave us very good advice and feedback on everything he was well aware of what he was doing so thank you so very much Coleton we appreciate you

  Reply from the business

  We're thrilled to hear that you and your husband had a positive experience with Coleton during your roof repair, Sherri! His commitment to keeping you informed and providing valuable advice reflects our dedication to excellent service. Thank you for recognizing his efforts—your appreciation means a lot to us. We look forward to assisting you again in the future with any roofing or home improvement needs!

• 3 out of 5Mike Hammock6 days ago

  The jury is out right now… On July 28th I had Ferguson come to my home and their technician, great tech …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your experience. We completely understand your frustration, especially after you approved the work and submitted your deposit on July 28th. You should not have had to reach out to us for an update or to find out when your repair would be scheduled. We’re glad to hear that David provided you with a positive experience during the initial visit, and we sincerely apologize that the follow-up has not met that same standard. We are looking into this with our team and working to get an update on your repair scheduled as quickly as possible. We appreciate you bringing this to our attention and giving us the opportunity to address it. We will do better with communication moving forward.

• 5 out of 5Kia Gibsona week ago

  Sebastian was ,friendly, informative and professional.

  Reply from the business

  Thank you for your kind feedback! We're glad to hear Sebastian provided friendly, informative, and professional service. We appreciate you choosing Ferguson Roofing!

• 5 out of 5Timothy Ryana week ago

  Ferguson Roofing provided excellent customer service throughout this entire process and was easily reachable by phone and text message for updates and corrections along the way. Our salesman, Coleton, did a fantastic job as our liaison, and Troy and his crew did an excellent job with the roof installation. The replacement gutters look fabulous and were installed in a timely manner. All in all, a good experience with this company.

  Reply from the business

  Thank you for your thoughtful review and for choosing Ferguson Roofing! We’re so glad to hear that you had a great experience from start to finish. Coleton will appreciate your kind words about his communication and support, and we’re happy … More

• 4 out of 5Jeanette Levya week ago

  The part I had concerns about was the furnace flute Dave let me know that chimmy do that type of replacement. When it's time for a new roof I will call Ferguson roofing for a bid .information is knowledge and knowledge is powerful. Thanks Dave.

  Reply from the business

  Thank you for sharing your experience. We’re glad Dave was able to provide helpful information and point you in the right direction regarding the furnace flue. Knowledge really does make all the difference! We appreciate your kind words and look forward to assisting you when it’s time for your new roof. Thank you for choosing Ferguson Roofing!

• 5 out of 5Zachary Huntsmana week ago

  I needed a new roof after it was damaged by hail, and Kyle Transue made the entire process easy from start to finish. He was extremely informative, took the time to explain everything, and walked me through each step. Kyle was also on-site with our insurance adjuster, which helped everything go smoothly. I’m very happy to be getting a high-quality roof installation for just the cost of my insurance deductible. I highly recommend Kyle and his team!

  Reply from the business

  Thank you for sharing your experience! We’re so glad Kyle was able to make the process smooth and informative from start to finish. Being on-site with your adjuster and guiding you through each step is exactly the level of service we strive for. We truly appreciate your recommendation and are happy you’re getting a high-quality roof! Thank you for choosing Ferguson Roofing!

• 5 out of 5Bill Gerdesa week ago

  Kyle was great.He listen to my problem,checked things out found the problem and gave me ways to fix it.Did a great job.

  Reply from the business

  Thank you for your thoughtful feedback! We’re glad to hear Kyle was able to listen внимательно, identify the issue, and provide helpful solutions. We appreciate you choosing Ferguson Roofing and are happy he could deliver a great experience!

• 5 out of 5Denise Rossa week ago

  I am posting on behalf of myself and my mom Ruby. David Kane from Ferguson Roofing came out to give us an estimate due to some storm damage. He was thorough, professional yet kind, and answered any questions we had. The estimate was very reasonable as well.

  Reply from the business

  Thank you for sharing your experience and for choosing Ferguson Roofing! We’re so glad to hear that David Kane provided a thorough, professional, and kind inspection while addressing all of your questions. It’s great to know you found the estimate fair as well. We truly appreciate your feedback and look forward to assisting you further!

• 4 out of 5Curtis Hechler2 weeks ago

  The quality of the work was good, the crew that did the installation was very efficient. There was an issue in communication between my sales rep and corporate in regards to the roof color selection (sales rep had told corporate my color selection on 3 separate occasions before finally getting me scheduled).

  Reply from the business

  Thank you for choosing Ferguson Roofing and for sharing your feedback. We’re glad to hear you were pleased with the quality of the work and the efficiency of the installation crew. We also appreciate you bringing the communication issue to our attention—this is not the experience we aim to provide, and we’ll work to improve our internal coordination moving forward. Your input is very valuable to us, and we’re grateful for the opportunity to serve you!

• 5 out of 5Carly CarterEdited 2 weeks ago

  Called for an inspection and they scheduled me in short, reasonable time frame, especially for such a last min call. I appreciate the communication between myself and the inspector. The inspectors were professional, friendly, thorough and very helpful.

  Reply from the business

  Thank you for your kind feedback! We’re glad we could get you scheduled quickly and that our team provided clear communication and a thorough inspection. We appreciate you choosing Ferguson Roofing!

Ferguson Roofing specializes in efficient gutter installations. Properly functioning gutters are essential for protecting your home from water damage while enhancing its curb appeal. Our skilled team offers seamless integration with your roofing system, ensuring superior performance and longevity. With attention to detail and high-quality materials, each install is tailored to meet the specific needs of your property. From design consultation to the final inspection, Ferguson Roofing emphasizes clear communication and expert craftsmanship. Invest in a dependable gutter system that safeguards your investment! #FergusonRoofing #GutterInstallation #HomeProtection #StLouis1 day agoCall now

• States years in business

  “…Louis community for over 80 years, we’re dedicated to providing…”

• Free estimates

  “…- Teri Brown SCHEDULE YOUR FREE ESTIMATE TODAY! BOOK NOW! Brentwood 1029…”

Their site also states: states a founding year.