Skip to content
Roof Warden

Roofing contractor

Specialty Exteriors

2222 E Mallon Ave, Spokane, WA 99202

Google average
4.7
Ratings counted
272
One and two star
14 of 272(5.1%)
Washington median
2.1%

The first three are Google’s own figures for Specialty Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Washington roofers we list with enough ratings to compare.

Rating breakdown

4.7
272 ratings
How the 272 ratings break down, from five stars to one
5
24690%
4
83%
3
41%
2
10%
1
135%
5.1%of these 272 ratings are one or two stars (14)

Higher than most — the typical roofer in Washington sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 13 one and two-star reviews we hold, most recent first.

  • 1 out of 5Gregory Clarkson4 months ago

    Couldn't leave my apartment because one of your guys couldn't fully park in the parking spot and blocked the entrance and exit.

  • 2 out of 5Diane Stamatakos9 months ago

    Project was replacement of vinyl siding with steel siding: Quality of old siding removal was fair with some minor repairs needed. Siding installation work was terrific. Steel siding materials were above and beyond expected quality. HOWEVER, not enough materials were ordered for necessary project. Communication from company representatives and office staff was unacceptable and almost non-existent. Project was delayed for numerous unknown reasons and took over 5 weeks for a 2 week job. Would not recommend this company overall.

    Reply from the business

    Thank you for taking the time to share your feedback. We’re glad to hear you were pleased with the quality of the steel siding and the workmanship of our installation team. That said, we sincerely apologize for the delays and lack of communication you experienced during your project — that’s not the level of service we aim to provide. We value your business and would appreciate the opportunity to discuss your experience in more detail to see how we can make things right.

  • 1 out of 5Diane MartinEdited 11 months ago

    Don’t do it. They might be the worst at installing windows. The original work was done last summer and a few weeks ago someone came out to fix some of the problems. Now they have sent me an incorrect invoice, ha! Sloppy work, wish they never touched my house. Now I get to fix the messy and inadequate job they did caulking. Save yourself many hassles and don’t hire them. The last photo is of some of the metal they left laying in my yard. Everyone who comes to my house knows that I have a small dog. So disrespectful!

    Reply from the business

    Hi Diane. We regret that your experience did not meet your expectations or our standards. Since we opened in 1979, we have been a family owned and operated business and have earned our reputation by providing outstanding customer service, treating our customers like part of our family. Our team takes customer feedback very seriously and the management team has been informed of your experience so that we may review your concerns. Thank you for taking the time to provide your experience with us.

  • 1 out of 5Elizabeth Oa year ago

    I gave a 1 Because it's all about customer service. I'm a customer. And I was talked to & treated like I was ignorant &then was dismissed& ignored.Time to hit yelp.

    Reply from the business

    Hi Elizabeth. Our team was unable to find your project in our system. We hold our team and company to high service standards. Our management team would like to learn more. Please email our office at reception@specialtyhp.com

  • 1 out of 5Travis Carlon4 years ago

    This company was stuck on a back road that was a closed county road, and not accessible by any vehicles, only machinery. We were approached and asked if we could get them out. Not only did it take our company 3 hours to get them out but they also ruined the road and a wheat field! The owner Mark and there accounting department would not get back to us about the bill we sent them! After multiple attempts to contact them, we finally got ahold of them, not only was Mark super disrespectful to our daughter but he also wouldn’t talk to my husband (owner). Mark also decided he wasn’t going to pay the full bill only what he thought it was worth! This is the most unprofessional company we have ever dealt with. Not to mention disrespectful not only to people but property as well. Highly don’t recommend doing business with this company.

    Reply from the business

    Specialty HP has been in business for 43 years and have ALWAYS tried to give the best services available. We are 5 Star or Platinum in every product we provide. Unfortunately, we had a truck get stuck. Our driver asked a neighbor who ended up being Carlon Contracting to help him get un-stuck, which he did. This took approximately 3 hours. The following day we received a bill from said contractor for $5,168.35. I was disappointed and taken back to say the least. We then contacted 2 contractors for pricing on the machine that was used (Bobcat) and an operator. The higher of the 2 was $155 per hour opposed to $1600+ per hour. We appreciate the help but like anyone else, refuse to be taken advantage of. If anyone would like more details on this matter, please don’t hesitate to contact us.

  • 1 out of 5Timothy Schaefer4 years ago

    Watched employees toss trash out of the company vans in the Jack in the box parking lot this morning.

  • 1 out of 5Thea Lindahl4 years ago

    Will complete details when they are finally off the property

  • 1 out of 5Delores Schwindt5 years ago

    A recent roofing job took twice as long as it should have and left a mess. I collected 60 nails from the driveway and yard when they left without doing any cleanup.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • siding28
  • new roof13
  • window installation8
  • professional installers7
  • skylight replacement6
  • remodel5
  • friendly employees3
  • pine needle removal2
  • helpful consultant2
  • fascia repair2

Other reviews we hold

14 more of the 135 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Andrew Dittmana week ago

    Did great work installing solar tubes, house is much brighter.

  • 5 out of 5P Baileya month ago

    The work was completed, and looks great. The worker's were very knowledgeable and professional, they did a wonderful job, it looks so good and blends in with the old siding perfectly, thank you so much.

  • 5 out of 5Kristine Shoopmanna month ago

    Specialty Exteriors did an amazing job replacing my flat roof. They were respectful to me and my property. I can feel the difference the quality roof provides in my heating and cooling.

  • 5 out of 5Shane RiedEdited a month ago

    It's hands down the the best glass shop I've ever worked with! The guys are top of the line Craftsman.

    Reply from the business

    Our crews are incredibly talented. We are glad you think so too! Thank you Shane.

  • 5 out of 5Jeff Moyera month ago

    Siding removal and replacement was completed in a professional manner at a reasonable price Happy with the quality of the Klauer product

  • 5 out of 5Edee Hunt2 months ago

    Absolutely recommend using Specialty. From initial consultation to completion of replacing our roof, the communication and follow thru was phenomenal. Can’t say enough about how professional the roofing crew was; friendly, timely and …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your recommendation and kind words! We're thrilled to hear that you had a great experience from start to finish. Providing excellent communication, quality workmanship, and a clean job site are all things we take pride in. We truly appreciate your trust in our team and thank you for choosing Specialty!

  • 5 out of 5Debbi Kramer2 months ago

    I must confess, I wasn't too excited about replacing my 26 year old roof but it had to be done! I am so happy with the new roof! Everyone was great to work with from the owner, the supervisors and the crew! The crew even had to contend with …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Debbi! We're so glad to hear you're happy with your new roof and had a positive experience with the team. It's great to know your neighbors are taking notice too! Thank you again for your recommendation and for sharing your experience!

  • 5 out of 5Mary3 months ago

    Rick was great to work with. Friendly and informative with no pressure. Todd showed up to do the shingles replacement and had it done in no time. Definitely would recommend Specialty Exteriors!

    Reply from the business

    Thank you, Mary! We're glad to hear you had a great experience with Rick and Todd. Appreciate the recommendation!

  • 5 out of 5Sam Howat3 months ago

    Really appreciated the great work. Would highly recommend working with Chad and his team.

    Reply from the business

    Thank you, Sam! We're glad you appreciated the work and will pass along your kind words to Chad and the team. Your recommendation means a lot to us!

  • 5 out of 5Chris Asan3 months ago

    A section of trim fascia I had installed about five years ago had fallen off my house in a recent wind storm. They came out the next day and had it fixed in about a half hour. Thanks to the Specialty team!

    Reply from the business

    Thank you, Chris! We're glad to hear that our Specialty team was able to promptly fix the trim fascia for you. Your satisfaction is our priority!

  • 5 out of 5Ed Bartlett3 months ago

    Excellent service on my roof repair done by Lupa from Specialty Exteriors, I would recommend them for any exterior home repairs!!

    Reply from the business

    Thank you, Ed! We're glad to hear you had an excellent experience with Lupa and appreciate your recommendation for our services.

  • 5 out of 5mdamian214 months ago

    They said it will take 2 days 3 if weather was bad they finished in one. Roof looks amazing. A few days after it rained like crazy no issues. Just solid all around work. 10/10 will use their services again!

    Reply from the business

    Thank you for the awesome review! We’re glad we could finish ahead of schedule and that everything held up perfectly in the rain. We appreciate your support and look forward to working with you again!

  • 5 out of 5Corlyn Pipgras4 months ago

    They did a great job!

    Reply from the business

    Thank you so much, Carolyn! We really appreciate your kind words and are glad you’re happy with the results. It was a pleasure working with you, and we’d love to help again anytime!

  • 5 out of 5Aaron McLean4 months ago

    Completed our VERY large roof replacement project earlier than estimated and great clean up after the work was complete. Was contacted by the company on completion day to see if there were any questions and make sure the project went as planned.

    Reply from the business

    Thank you, Aaron! We're glad to hear that your roof replacement project was completed ahead of schedule and that you were pleased with the cleanup. We appreciate your feedback and are always here to ensure everything goes smoothly.

The latest post from this business

Posted by Specialty Exteriors to their own Google profile 2 months ago. Their words, not ours.

Think your home escaped wildfire damage because flames never reached your property? Many homeowners are surprised to learn that smoke, ash, heat exposure, and fire retardant can impact roofing, siding, windows, gutters, and other exterior surfaces long after a wildfire is extinguished. We recently put together a resource outlining some of the hidden effects homeowners should be aware of and what steps to take following a wildfire. Serving the Inland Northwest since 1979, Specialty Exteriors has more than 30 years of restoration experience helping homeowners identify damage, navigate insurance claims, and restore their homes with confidence. Jul 1, 2026Learn more

What Specialty Exteriors says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…+ Reviews Lifetime Workmanship Warranty Licensed Bonded & Insured Serving Washington…”

  • Insured

    “…Workmanship Warranty Licensed Bonded & Insured Serving Washington Since 1979 Trusted…”

  • Bonded

    “…Lifetime Workmanship Warranty Licensed Bonded & Insured Serving Washington Since…”

  • Warranty offered

    “…About About Our Company Service Areas Warranty Blog Careers Reviews Gallery Customer…”

  • States years in business

    “…We have hired Specialty Exteriors for over 26 years Lupe installed a roof vent for our…”

  • States a founding year

    “…Since 1979, we've built our name on dependable…”

  • Free estimates

    “…Reviews Gallery Customer Service FREE Quote FREE Quote Washington Idaho Spokane…”

  • Financing available

    “…$28,424 - $37,646 Roof replacement financing options in Spokane help homeowners move…”

Other roofers in Spokane

Ranked by how many ratings Google has counted.

Other roofers we list in Spokane
Roofing contractor
Bartlett Roofingroof replacement, insurance claim assistance, new roof4.9643 ratings3.0% one and two star(509) 309-7358
First Rate Roofing Servicesthorough crew, respectful staff, leak repair5.0408 ratings0% one and two star(509) 842-6611
Jimmy's Roofingestimate, initial inspection, metal roof4.8178 ratings5.1% one and two star(509) 408-3486
Inland Roofing & Supplyprofessional crew, family owned business, skylight replacement4.8153 ratings3.9% one and two star(509) 535-1566
Advance Roofing LLCprofessional crew, metal roof installation, thorough inspection4.8135 ratings5.2% one and two star(509) 201-4190
Perrenoud Roofing Inc.gutters, value, estimate4.3113 ratings15.0% one and two star(509) 483-7100

All roofers in Spokane →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 272 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 165, of which 135 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.