Roofing contractor
First Rate Roofing Services
4309 E Joseph Ave, Spokane, WA 99217
- Google average
- 5.0
- Ratings counted
- 408
- One and two star
- 0 of 408(0%)
- Washington median
- 2.1%
The first three are Google’s own figures for First Rate Roofing Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Washington roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 408 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Washington sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for First Rate Roofing Services. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- thorough crew24
- respectful staff14
- leak repair10
- roof cleaning5
- fastener replacement3
- shingle repair3
- no pressure sales3
- new roof installation3
- garage roof repair2
- temporary patch2
Other reviews we hold
14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Cindi Gagaoina week ago
Ethan at First Rate Roofing Services was extremely helpful! Not only did he communicate by phone (a lost art) but he went above and beyond, coming out SAME DAY, to inspect my roof so he could give me a quote. He then had his crew on my roof fixing the issues the very next day! He quoted and gave me a very fair price and was quick to respond to all of my questions. Without a doubt a first rate experience. I would definitely recommend 10/10!
- 5 out of 5Catherine Wilson3 weeks ago
Fast, on time, great job. Love my new roof.
- 5 out of 5Linda Marshall3 weeks ago
First Rate did my roof. WOW!!! They are the nicest people to deal with. The job was done fast, efficiently, and not a spot of clean up needed to be done. Communication is impeccable, always on time,never a waiting game. THANK YOU First Rate for being so trustworthy!!!!
- 5 out of 5Brandyn Payne2 months ago
Solid work for a solid price thank you!
- 5 out of 5James Wisner2 months ago
Well recommended for repairs. Jerry is the best
- 5 out of 5Larry Sauer2 months ago
Jerry and Tommy were super! Jerry has helped us other years! You can't go wrong with this company!
- 5 out of 5William Parrish2 months ago
They went above and beyond on the roof work they did for us. Awesome bunch of motivated guys. Highly recommend.
- 5 out of 5Ashley Hoyler2 months ago
As a property manager communication is extremely important. They sent photos and updates throughout the project. I will be using them for all our properties
- 5 out of 5Shannon WadeEdited 2 months ago
The team at First Rate Roofing Services are OUTSTANDING! They provided a quick turn-around time to address my skylight issues and provided excellent communication every step of the way. It is not often you find a company that provides such …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your wonderful review! We are thrilled to have had the chance to help you with your roofing project. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here for you!
- 5 out of 5Ted DeRuyter3 months ago
Fantastic roofer to work with. We had several bidders come out to inspect our business’s flat roof. First Rate Roofing’s bid was in the middle, but they stood out because they took the time to do a thorough inspection instead of rushing through the process. Don spent nearly an hour on the roof marking all of the deficiencies, while the other companies only spent 10–15 minutes before quickly trying to sell us a new roof. First Rate came back out and completed the repairs and maintenance that were actually needed. Because of the scope of the issues, a few leaks still remained afterward, but they came back out the following day once we discovered them and got everything fixed. Don has been fantastic to work with and is extremely knowledgeable about all things roofing. I highly recommend First Rate Roofing to anyone looking for a company that gets the job done without the high-pressure sales pitch to replace the entire roof.
- 5 out of 5Angi Frederick3 months ago
Couldn’t believe how fast these guys worked in the blazing sun! Brandon and his crew didn’t waist a minute getting our roof replaced. It looks TIGHT😇Good Job Guy’s 👏no more leaks🐳(D.G.) Thanks, Angi & Max …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5KittleTheKing3 months ago
Great service on our roof cleaning and maintenance. Highly recommend.
- 5 out of 5Steve Plewman3 months ago
Tom and Jerry with First Rate Roofing Services did a fantastic job repairing our roof and rain gutters. The conditions were far from ideal—it was cold and windy the entire time—but they never slowed down and maintained a great attitude …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ethan Breithaupt3 months ago
This is a top notch company. If you need anything roofing related, call First Rate Roofing services. You will not be disappointed.
What First Rate Roofing Services says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…509-842-6611 Licensed, Bonded, Insured BBB Accredited Home…”
States years in business
“…With over 30 years of combined experience , we’ve…”
Their site also states: insured, bonded, free estimates, mentions the bbb.
Other roofers in Spokane
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Bartlett Roofingroof replacement, insurance claim assistance, new roof4.9643 ratings3.0% one and two star(509) 309-7358 | 4.9 | 643 | 3.0%19 of 643 | (509) 309-7358 |
| Specialty Exteriorssiding, new roof, window installation4.7272 ratings5.1% one and two star(509) 534-8372 | 4.7 | 272 | 5.1%14 of 272 | (509) 534-8372 |
| Jimmy's Roofingestimate, initial inspection, metal roof4.8178 ratings5.1% one and two star(509) 408-3486 | 4.8 | 178 | 5.1%9 of 178 | (509) 408-3486 |
| Inland Roofing & Supplyprofessional crew, family owned business, skylight replacement4.8153 ratings3.9% one and two star(509) 535-1566 | 4.8 | 153 | 3.9%6 of 153 | (509) 535-1566 |
| Advance Roofing LLCprofessional crew, metal roof installation, thorough inspection4.8135 ratings5.2% one and two star(509) 201-4190 | 4.8 | 135 | 5.2%7 of 135 | (509) 201-4190 |
| Perrenoud Roofing Inc.gutters, value, estimate4.3113 ratings15.0% one and two star(509) 483-7100 | 4.3 | 113 | 15.0%17 of 113 | (509) 483-7100 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 408 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 19 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.