Contractor
Snowden's Siding, Roofing, & Window Company
2809 E Oakland Ave #1, Johnson City, TN 37601
- Google average
- 4.7
- Ratings counted
- 32
- One and two star
- 2 of 32(6.3%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Snowden's Siding, Roofing, & Window Company, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 30 | 94% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 6% |
Higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Snowden's Siding, Roofing, & Window Company, most recent first.
- 1 out of 5Tina Muscianese2 years ago
Have left a number of messages and never received a call back
Reply from the business
My apologies you haven't received a call back, but I check all messages daily & do not have one from this name.
- 1 out of 5Christopher Harrell3 years ago
Edit: In response to the rebuttal below: This absolutely was a new gutter. And yes, I was told when I called that no one was available to discuss the matter because they were out on a job and had the promise of a callback. I left voicemails and I left messages with the person answering the phones and never could get anyone to help. The previous reviews are gone, likely due to new business address on Google Needed work on gutter and part of it replaced. He told me to watch it during the next heavy rain and let him know if there were any issues. It rained a few days later, and the new gutter didn’t drain to the downspout because it wasn’t angled. Water just poured over the edge. I called back and the person answering the phone said no one was available at the time to talk about it and promised a callback. I called back daily for a couple of weeks and got the same response every time. Finally, they stopped answering when my number came up. Tried from a different number and they answered, but promised a callback. No one ever called or came back. I have posted this review before, but it has been deleted.
Reply from the business
This review is from 4 years ago & just appeared again when you submitted the review today. We do not have the option to “remove” reviews on Google, as they are submitted by customers. The work we did for you was for a Gutter Repair, not a New Gutter Installation. Therefore, when you try to repair existing Gutter, is is just that…a temporary repair & not a permanent fix , until you can get the New Gutters Installed. We do not offer warranties on any repairs,since it is not work that was originally completed by our company. My husband & I are the owners, so no one would ever answer the phone & tell you there’s no one available for you to speak with, as someone is always available to speak with. We don’t have anyone else answering phones. Thank you!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof repair8
- fair pricing4
- responsiveness4
- gutter job3
- shingles3
- punctuality3
- siding repair2
- quick install2
- roof quality2
- quick quote2
Other reviews we hold
14 more of the 31 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Hard Hata day ago
Snowden roofing did an outstanding job with a complicated roof and stood behind their work. If your looking for a solid roofing company I would highly recommend Lynn and his team.
- 5 out of 5Larissa Keener2 days ago
My friend Julie N just told me her experience with Snowden Roofing exceeded her expectations! Snowden's crew removed an unused chimney. The roof shingles they used to patch the space matched the old shingles. The patched section blended in beautifully. The repaired section of the roof no longer leaks! She couldn't be more satisfied.
Reply from the business
Thank you, Larissa for leaving a Five Star Review for Julie. Sharing your thoughts & speaking about our company/experiences with friends & family is one of the best compliments we could receive. We are so pleased Julie is happy with the work we have provided & look forward to working with her again in the future. Thank you for taking the time out of your day to leave us a review, we appreciate it so much!
- 5 out of 5Robert Eatona month ago
I used Snowden’s Roofing recently to install a new roof on my home. This business is highly professional and reasonable with competitive rates. Both Karen and Lynn were extremely knowledgeable and professional in explaining their services …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Bob for the Awesome Five Star Review! We are pleased to hear how happy you are with the services we've provided & that you're happy with the entire process from beginning to end! It is always good to hear about our crew as well, I'll be sure to pass the kind words along to our crew & Lynn as well! We strive to give our customers the best possible service & Customer Satisfaction is our top priority! Thank you so much for taking time out of your day to leave your feedback & we look forward to working with you again in the future!
- 5 out of 5Gene Fieldsa month ago
My neighbor had his roof replaced and I was impressed by the workers from Snowden. I asked for an estimate and was surprised how reasonable the price was for a complete roof replacement, plywood, shingles, edging, and gutter leaf guard. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Gene for the Five Star Review! We are delighted to hear how happy you are with the services we've provided, pricing, our crew, etc. Our crew works really hard at providing the best install for each customer. I will be sure to pass the kind words along to our crew as well! Being a local, Small Business, it means a lot to get the customers feedback & we appreciate you for taking time out of your day to leave us a review. We look forward to working with you again in the future!
- 5 out of 5Daniel Derricka month ago
Without getting too "over the top," we can say that the re-roofing experience we had with Snowden's was the best in our lives. In our marriage, we've owned four different homes and have had to replace the roof on two of them. We would unhesitatingly and without any reservations recommend Snowden Roofing to anyone who asks!
- 5 out of 5Sam Melchnera month ago
Honest, great work, great pricing and local
Reply from the business
Thank you, Sam for the Five Star Review, we are happy to hear that you are pleased with our services, prices, etc. Thank you so much for taking time out of your day to leave your feedback! It not only helps our company, but also future potential clients. We look forward to working with you again in the future!
- 5 out of 5Frank Collinsa month ago
Great work. The ceilings underneath our covered parking turned out great and really improved the appearance. Price was fair and work was completed promptly.
Reply from the business
Thank you, Frank for the Great Five Star Review! We are pleased to hear how happy you are about the Soffit Ceilings on your Covered Parking Areas. I always love to see the before & finished projects myself! Thank you for the kind words, it was a pleasure doing business with you! We look forward to working with you again in the future!
- 5 out of 5Greg Arnold4 months ago
Hands Down the best contractor I believe I have ever worked with and I'm leaving this same review everywhere I can. I'd recommend anyone to hire them in a second- because I did. The job was an absolute success. 10 stars if I could. They made it easy for me. They replaced my entire roof, installed new sheathing, some facia, some guttering, etc. and it was as painless as it could have possibly been. The best. Snowden's came highly recommended and they outperformed all expectations. My tree guy even remarked "you've got the right roofers on the job-they're the best there are". Linn and Karen are perfect professionals and as a husband/wife team you don't get a lot of third-person miscommunication, misunderstandings, confusion, or "I wasn't told that". All work is described and discussed in a plain, conscientious manner so you never in the dark and you can have confidence that professionals are performing the work on your home. They do what they say they will do. They come, they work, and they're gone. It just doesn't get better than that. My best to all the employees of the company. Your efforts are much appreciated.
Reply from the business
Wow! Thank you, Greg for the Amazing Five Star Review! It was a pleasure working with you guys and we look forward to working with you in the future. I will make sure to let our crew and my husband know of the kind words you have spoken about us & our company! Word of mouth is how we populate at least 90% of our work, so we definitely appreciate the feedback and referrals. Thank you again for leaving your feedback, as it not only helps us a company, but our potential future clients as well and thank you for taking the time out of your day to leave us a review! Karen & Lynn Madden - Owners of Snowden's
- 5 out of 5Miranda Clark4 months ago
They were great to work with and got done quickly and was honest with us
Reply from the business
Thank you, Miranda for the Five Star Review! It was a pleasure working with you guys. Thank you for taking the time out of your day to leave us your feedback & for the kind words. We look forward to working with you again in the future. Karen & Lynn Madden - Owners of Snowden's
- 5 out of 5Gary Dunn8 months ago
Snowden's put on a metal roof and all new guttering for us three years ago. There was extensive sheeting replacement necessary before the metal roofing was put on and complete removal of an entire asphalt shingle roof. They hauled away all …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Gary for the awesome Five Star Review. We are pleased to hear how happy you are with the New Metal Roof and Gutter Installation. Thank you for allowing us to complete this work for you and thank you for taking the timeout of your day to leave us such kind words! Recommending us to friends and family is one of the nicest compliments you could give us! We appreciate your business and look forward to working with you again in the future! Karen and Lynn Madden- Owners of Snowdens
- 5 out of 5Rebecca Simerly9 months ago
They did an amazing job! I would highly recommend their services. Honest and fair. Five star
Reply from the business
Thank you, Rebecca for the Five Star Review! We are pleased to hear how happy you are with the work and services we’ve provided for you, I’ll be sure to pass the kind words along to our crew as well! Karen & Lynn Madden - Owners
- 5 out of 5Cheryl Smith10 months ago
Snowdens Roofing is the best. From the moment I called, and you actually speak to the owners which was great!! They knew exactly what I was looking for. They came out, did the job and now I have a beautiful new roof! They listened to my …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Cheryl for the awesome Five Star Review! We are happy to hear you're pleased with the work & services we provided for you! We always listen to any questions or concerns our customers may have, as as we understand the cost & time it takes for a project on your home can be a bit overwhelming, so we strive for excellence & make sure we treat customers & their property the way we would expect to be treated. I will make sure to pass the kind words along to our crew as well. Thank you again for the review & for the taking the time out of your day to leave us your feedback, as it helps not only us, but also future customers as well. It was a pleasure doing business with you & we look forward to working with you in the future. Karen & Lynn Madden - Owners
- 5 out of 5Richard Hale11 months ago
Snowden's replaced my roof with no issues. Quick quote. Quick Install date. No leaks so far. Done in one day. I would recommend Snowden's for roof replacements.
Reply from the business
Thank you, Richard for the Five Star Review! We appreciate the kind words and recommendations to others for a Roof Replacement & for taking the time out of your day to leave your feedback, as it not only helps us, but also future potential customers! Karen Madden
- 5 out of 5Daniel Waya year ago
We had a piece of fascia come loose on the apex of our home requiring a substantial extension ladder to repair. Snowden’s came out quickly and immediately repaired. Second time they have come to the rescue for us. Other companies were …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Daniel for the awesome Five Star Review! We always appreciate customers referring other potential clients to our company and are happy to hear you're pleased with our services. We take pride in making sure we take care of all of our new and existing customers! We appreciate you taking the time out of your day to leave a review for us and look forward to working with you again in the future. Karen & Lynn
Other roofers in Johnson City
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| YES Roofing & Exteriorssiding repair, courteous staff, quick work4.8589 ratings4.4% one and two star(423) 820-3216 | 4.8 | 589 | 4.4%26 of 589 | (423) 820-3216 |
| Redemption Roofing and Constructionthorough inspection, hardworking crew, gutter replacement5.0299 ratings1.0% one and two star(423) 439-9327 | 5.0 | 299 | 1.0%3 of 299 | (423) 439-9327 |
| Speedy Pro Roofing Tri-Citieswarranty, efficient team, product selection4.9194 ratings2.6% one and two star(423) 251-8821 | 4.9 | 194 | 2.6%5 of 194 | (423) 251-8821 |
| Pisgah Roofing and Restoration Tri-Cities TNknowledgeable staff, answering questions, thorough inspection4.7157 ratings7.0% one and two star(423) 872-2212 | 4.7 | 157 | 7.0%11 of 157 | (423) 872-2212 |
| Lyon Metal Roofingfriendly staff, metal roofing, nice people4.5151 ratings9.9% one and two star(423) 538-5169 | 4.5 | 151 | 9.9%15 of 151 | (423) 538-5169 |
| OMNIA Roofingmetal roof, punctual crew, fascia replacement4.8113 ratings6.2% one and two star(423) 589-1122 | 4.8 | 113 | 6.2%7 of 113 | (423) 589-1122 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 32 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 32, of which 31 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.