Roofing contractor
Smith's Home Services
128 Niagara St, St. Catharines, ON L2R 4L4
Listed under St Catharines, ON
- Google average
- 4.4
- Ratings counted
- 29
- One and two star
- 4 of 29(13.8%)
- Ontario median
- 2.9%
The first three are Google’s own figures for Smith's Home Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ontario roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 23 | 79% | |
|---|---|---|---|
| 4 | 1 | 3% | |
| 3 | 1 | 3% | |
| 2 | 2 | 7% | |
| 1 | 2 | 7% |
Much higher than most — the typical roofer in Ontario sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Smith's Home Services, most recent first.
- 1 out of 5Patrick LMAO4 years ago
I think you guys need smaller company vehicles as your staff have trouble driving such “large” trucks I haven’t done, nor plan to do any business with these people but - maybe represent yourself better when out in public. That can easily sway someone’s opinion.
- 2 out of 5Mr. William JohnsonEdited 7 years ago
Just a update on my long-standing relationship with this company and its core values. Somewhere along the line of success, there has been added services and qualified professional tradesmen to satisfy any Customers needs. He will give you a …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Wendy-lea M8 years ago
The man i spoke to was rude, kept swearing in front of my children and then tried ripping me off, wouldnt suggest this place even if it was the cheapest in the region!!
- 2 out of 5Janice Baxter8 years ago
Don't show up when they say they will. Keep blaming weather. Got fed up of that when I knew they were putting off my small job in favour of bigger ones. Took over a month before I told them don't bother and I'll find someone else
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- work8
- shingles2
- workmanship2
- overall experience2
- bathroom2
- cleanup2
Other reviews we hold
13 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5pranet jotangiaa week ago
absolutely wonderful team. they did a good job with my roof. would recommend them any day.
- 5 out of 5Al Whitehead6 months ago
Great service, excellent workmanship and professionalism. Very Highly recommended.
- 5 out of 5Marc Brisebois6 months ago
Smith's Home Services has always been fair with me. When I needed my downstairs bathroom inspected, they were quick and concise and charged a fair price for their hard work. When I need to get my roof replaced, I'll know who to call!
- 5 out of 5John Kuzee6 months ago
Smith's Home Services did a fantastic job on our home, new siding new roof. They are very professional, proud of their workmanship, pay attention to detail and clean up. Our house looks like a new home now! Thanks Reg and team.
- 5 out of 5Natasha Pisano6 months ago
I have used Smith Home Services for over 20 years and have had a wonderful experience working with them.
- 5 out of 5Seema Sinha8 months ago
MOHIT is very prompt in service. 👍 . …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Richard Sinnett11 months ago
Great people to deal with excellent customer communication and the work was excellent greatly recommended. Thank you Richard
- 5 out of 5Garden City Fencea year ago
Reputable, reliable home services contractor. Highly recommend Reg Smith to do any and all renovations to your home.
- 5 out of 5Maria D.a year ago
We had our ridge cap replaced because of worn shingles and the roof looks as good as new. Great price and exceptional customer service. Smith's also installed a second floor bathroom exhaust fan for my parents and they were pleased with their experience as well. I highly recommend this reliable and versatile company.
- 5 out of 5Greg Sarkisian2 years ago
Cody was amazing. There were quick to respond to us about setting up appointments. When they can- totally amazing crew. Before job was done - they called and completely told us what we need and cost breakdown. Once the green light was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Maya Mendes3 years ago
The entire experience with Smith's Home Services was great! My clients bought a house that need some roof work. Smith's Team arranged the work to be done asap, so my client could enjoy their new home. Highly recommended! Thank you again!
- 5 out of 5Bryan Bridgett3 years ago
This company came to my house, replaced my roof, cleaned up all of the old shingles and other debris. The price was right and my house looked awesome with the new roof. Worth every Penny!
- 5 out of 5Mark Quinn5 years ago
Great price for excellent service! It’s always a pleasure to Talk to Cody. Job is always done in a time. Please call Cody😊and get great customer service and qualified professional tradesmen to complete your Home Service needs. …
Google cut this review short. The full text is on their Google profile.
What Smith's Home Services says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…in Business 6,000+ Homes Served Fully Licensed & Insured Get a Free Quote…”
Insured
“…Experts Since 1995 Family-owned and fully insured — protecting Niagara homes with…”
Warranty offered
“…Review Rating 25-Year Workmanship Warranty Free Same-Day Estimates Serving All…”
States a founding year
“…Available Protecting Niagara homes since 1995 Roofing Roof Repair Leaks, shingles…”
Free estimates
“…About Us Resources Contact 905-937-8088 Free Quote Niagara's Trusted Roofing &…”
Financing available
“…What financing options are available for roofing? What…”
24/7 emergency call-out
“…Catharines, ON Mon-Fri: 9am - 4pm | Emergency Service Available Protecting Niagara homes…”
Family owned
“…& Exterior Experts Since 1995 Family-owned and fully insured — protecting…”
Other roofers in St Catharines
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Niagara RoofMasters | Eavestrough and Roofing Niagarainformative staff, shingle installation, thorough inspection4.8367 ratings6.3% one and two star(647) 277-4983 | 4.8 | 367 | 6.3%23 of 367 | (647) 277-4983 |
| Ace 1 Quality Roofing | Siding, Eavestroughs- Niagara Fallsprofessional crew, competitive pricing, shingles5.0254 ratings0.4% one and two star(289) 219-1665 | 5.0 | 254 | 0.4%1 of 254 | (289) 219-1665 |
| AJT Roofing and Contractingprofessional crew, honest advice, eavestroughs4.9217 ratings1.4% one and two star(905) 931-3121 | 4.9 | 217 | 1.4%3 of 217 | (905) 931-3121 |
| LM Exteriorsknowledgeable staff, door replacement, fair pricing4.7139 ratings8.6% one and two star(844) 988-2400 | 4.7 | 139 | 8.6%12 of 139 | (844) 988-2400 |
| JD Roofing Inc.quick response, skylight replacement, shingle selection4.992 ratings3.3% one and two star(905) 818-1336 | 4.9 | 92 | 3.3%3 of 92 | (905) 818-1336 |
| Niagara RoofMasterspersonable staff, curtesy, eavestrough replacement4.875 ratings4.0% one and two star(647) 277-4983 | 4.8 | 75 | 4.0%3 of 75 | (647) 277-4983 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 29 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 17 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.