Shrum's Roofing Company, LLC

All 2 of the one and two-star reviews we hold for Shrum's Roofing Company, LLC, most recent first.

• 1 out of 5richard bell3 years ago

  Got quote . THE BIGGEST RIP OFF IN NASHVILLE .

  Reply from the business

  We take feedback seriously, but after reviewing our records, we have no record of providing an estimate or performing work for anyone under this name. Every quote we provide is documented in our system, and we are unable to find any information that supports this review. At Shrum’s Roofing, we pride ourselves on fair, honest, and transparent pricing. When a customer receives a quote from us, we are always happy to walk through the details, explain the scope of work, and answer any questions to ensure everything is clearly understood. If this review was posted in error or if there is additional information that can help us identify the situation, we encourage the reviewer to contact our office directly. We are committed to professionalism, integrity, and clear communication with every customer we serve.

• 1 out of 5Tomas Escalante8 years ago

  Beware homeowners and subcontractors!! My company did work for this company about 4 years ago. They still owe me thousands of dollars. I have texted and called them, but they refuse to answer me. Just wanted to warn all prospective customers/subcontractors. Don't get mixed up with this company!

• quick response7
• gutters5
• perfect cleanup4
• new roof4
• quick repair3
• reshingling3
• leak repair3
• free inspection2
• quick completion2
• easy process2

14 more of the 65 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jennifer A.2 weeks ago

  Shrum's Roofing provides exceptional value and service. I was beyond impressed with Billy Shrum, Kathy (who managed to fit me in to their very busy schedule quickly), and the whole team that replaced the back half of my roof. Everyone was so courteous and thoughtful. When I had questions, Billy came out personally to answer them. The whole team demonstrated remarkable service and professionalism--before, during, and after the roofing job. You will not find a better company.

  Reply from the business

  Jennifer, thank you for your 5-star review! We appreciate you taking the time to share your experience with Shrum’s Roofing. It was a pleasure working with you, and the entire team is grateful for your kind words. Thank you for trusting Shrum’s Roofing with your home and for recommending us so highly.

• 5 out of 5Ashlee Armstronga month ago

  From the very beginning, working with Shrum was easy. They provided a free inspection when we were purchasing our home and gave us a really reasonable estimate. Kathy, who runs everything in the office, was such a pleasure to deal with. She …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Ashlee, thank you so much for taking the time to leave such a wonderful and detailed review! We are so happy to hear about your experience with us. It is incredibly special for us to know that we put the original roof on your home and were able to return to take care of it for the next chapter. We pride ourselves on offering fair, honest pricing and dependable service from that very first inspection. I will be sure to pass your kind words along to Kathy. She truly is the heart of our office, and she’ll be delighted to know she could help make your shingle color selection a breeze! I’ll also let the crew know their punctuality and hard work during the clean-up didn't go unnoticed. Welcome to your new home! If you ever need anything else, you know where to find us.

• 5 out of 5Erica Sullivana month ago

  Great company to work with! Quick, professional and quality work.

  Reply from the business

  Hi Erica! Thank you for the 5-star review. We’re glad our team was quick, professional, and delivered the quality you expected and deserve. As always, it was a pleasure working with you, and we look forward to working with you again.

• 5 out of 5David Lamb2 months ago

  The absolute best roofing company you will find if you have any problems they immediately come out. We had a roof leak before they started. They came out and put a tarp up, came back and made sure it was screwed down well until the weather …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Dave, thanks so much for your 6-star review (we’ll take it!) and for sharing your experience. We know how stressful a roof leak can be, so making sure your home was secure with that tarp until the weather cleared and materials arrived was a top priority for us. I’ll be sure to pass your kind words along to Kathy, Billy, and Michael. They will be very happy to hear they made such a positive impression. We appreciate your recommendation and your business!

• 5 out of 5Toni Bowers3 months ago

  We experienced roof damage from a wind storm. I got in touch with one person and they wound up being a no show. I came across Shrum Roofing through google. Read the reviews and decide they were the people I wanted to repair/ replace our …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Toni, thank you so much for taking the time to share your experience and for trusting Shrum’s Roofing Company with your home during such a stressful situation. We know how frustrating storm damage can be, especially after being let down initially, so we’re grateful you chose us to help protect your home. We’re glad our team was able to complete the temporary repair quickly and that it held up through the additional windstorms until your new roof could be installed. It means a lot to hear your kind words about our crew, office staff, cleanup process, and overall communication. We work hard to make the entire experience as smooth and stress-free as possible from start to finish. Thank you again for your recommendation and support. We truly appreciate your business and are so happy you love your new roof!

• 5 out of 5P B3 months ago

  I’m very happy with the service I received. The crew was professional from start to finish, arrived on time, and completed the roof in one day. Amazing job on the cleanup also. A special thank you to Javier your workmanship and attention to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Pearl, Thank you so much for the kind words and for trusting Shrum’s Roofing Company! We’re thrilled to hear you were happy with the entire process, from our crew's on-time arrival to completing your roof in just one day. We take great pride not only in our workmanship, but also in leaving your property clean and cared for when the job is done. We’ll be sure to pass your compliments along to Javier and the team; they’ll truly appreciate it. Thank you again for taking the time to leave us a review!

• 5 out of 5Sharon Cusick4 months ago

  Had some damage from Ice Storm Fern in January. Gutters, gutter guards and downspout. Got an estimate quickly and repair done quickly,. The crew did a great job, cleaned up afterwards. Second time we used Shrum and will probably not use …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Sharon, thank you for choosing us again! We really appreciate your trust in our team. We're glad we could get your gutters and downspouts back in shape quickly after the winter storm. Hearing that you 'highly recommend' us means a lot.

• 5 out of 5Linda Purrs4 months ago

  Very helpful to work with.

  Reply from the business

  Hi Linda, thank you for the 5-star review! We’re so glad we could be helpful with your roof repairs. Please don’t hesitate to reach out if you need anything else in the future!

• 5 out of 5Sarah Deel4 months ago

  We had satellite dishes and a few shingles that needed to be replaced. They came out and did a beautiful job. We are very pleased with the work and the price. Highly recommend Shrum! We will be using them for any needs in the future.

  Reply from the business

  Thank you so much for your kind words, Sarah! Our team is proud of the work we do, no matter the size of the job. We're glad to have earned your trust and truly appreciate your business.

• 5 out of 5Joseph Hall4 months ago

  Fair pricing snd military discount. Quick efficient and they do a amazing job with after cleanup. Not a single thing they coulda done better in my eyes.

  Reply from the business

  Joseph, thanks so much for your kind words. We’re grateful for your service and happy to offer a military discount as a small way to say thanks. It’s great to hear you were pleased with our pricing and the cleanup. If you ever need anything else, just let us know.

• 5 out of 5Chip Goostree8 months ago

  If you are shopping for a contractor do your roof, give these people a call. Roofs are expensive these days. A qualified sales person came by and did a full assessment of my roof and his recommendations, it's your choice of what you want to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Chip, thank you so much for the 5-star review! We know a new roof is a big investment, so we strive to make the process as transparent and pressure-free as possible. Our crew will be so glad to hear their hard work in that freezing weather was noticed. They really take pride in getting the job done right, regardless of the temperature! We’re thrilled you love your new roof. Thanks for choosing Shrum’s Roofing!

• 5 out of 5Brenda Landin8 months ago

  The team from Shrum Roofing Company were truly Great... The office staff that helped us every step of the way, thank you April and Cathy. The workers were protective of even my Christmas lights being sure to move them out of the way and then put them back before leaving when the job was done. I was even visited by the owner the last day. I can tell you that we felt like family by everyone. I highly recommend this company and will use them again if we need another roof!! Thank you all for such a truly great job!!

  Reply from the business

  It was a pleasure visiting your home on the final day of the project! Thank you for trusting Shrum’s Roofing Company with your roof. April, Cathy, and the whole team are so happy to hear we hit the mark for you. We treat every home as if it were our own, right down to the Christmas lights. We’re here if you ever need us again!

• 5 out of 5Jason Hughes9 months ago

  Excellent work!

  Reply from the business

  Thank you, Jason! We really appreciate the 5-star review and your kind words. We're glad to hear you were happy with the quality of our work and the value we provided. It was a pleasure helping with your new roof!

• 5 out of 5BOB BRYSON10 months ago

  Shrum's Roofing did a fantastic job on my new roof. Showed up early one morning and by that evening, i had a beautiful new roof with no mess to clean up. Special mention out to Zane Springer. He was instrumental in the process of getting my new roof. My insurance company was giving me the run around. Zane stepped in with his experience and knowledge of roofing and my new roof was approved.

  Reply from the business

  Thank you so much for the wonderful review! We’re thrilled to hear you’re happy with your new roof and the clean-up. We’ll be sure to pass along your kind words to Zane. We take great pride in helping homeowners navigate the process and making things as smooth as possible. We truly appreciate your trust in Shrum’s Roofing Company!

🌪️ Emergency Storm & Wind Damage Inspections in Gallatin Gallatin and the surrounding areas just took a major hit from 75 mph winds and tornado warnings. At Shrum’s Roofing, we’ve seen these Tennessee storms for over 50 years. Don't wait for a leak to appear. High winds can lift shingles and break seals that aren't visible from the ground. We are currently prioritizing Emergency Roof Inspections for our neighbors in Gallatin, Hendersonville, and Lebanon. · Local & Trusted: 50 years in business. · High Reputation: 60+ Five-Star Reviews. · Insurance Experts: We’ll help you navigate the claim process from start to finish. Be safe, Gallatin. Give us a call today for a professional assessment.Mar 18, 2026Call now

• Warranty offered

  “…2b50;️ ⭐️ Lifetime warranty on all of our workmanship Free and…”

• States years in business

  “…Businesses Across Middle Tennessee Over 50 Years of Roofing Experience Get Your Free…”

• Free estimates

  “…50 Years of Roofing Experience Get Your Free Estimate Shrum's Roofing Company, LLC Roof…”

• Financing available

  “…now » Shrum's Roofing Company has Financing Options Available Click Here To Learn More…”

• Family owned

  “…are proud to be a second-generation, family-owned and operated company led by Billy…”