Austermiller Roofing

We hold no one or two-star review text for Austermiller Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

• roof replacement88
• chris jones33
• thorough inspection24
• courteous staff23
• warranty14
• easy process13
• landscaping protection8
• shingle repair4
• fascia repair3
• chimney cap installation2
• fast installation2

5 more of the 5 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Lee Hunter3 weeks ago

  I recently had my roof replaced by Austermiller Roofing. I talked to several rooofing companies, some of which were very high pressure and a turn off. The Austermiller team was great at being responsive, professional, and following up. Shelby Martin was always quick to respond and provided updates regularly. Tyler Austin was my onsite manager the day the new roof was installed. He gave my updates before, during and after installation was complete. When we had an issue after installation, Lee Sweeney came out, climbed up on the roof, and made sure the necessary adjustments were made quickly. He also followed up with a gutter estimate. Lee was extremely professional and made sure we were 100% happy and was willing to go the extra mile. I had originally planned to go with another company, but was so positively overwhelmed by the level of service that Austermiller provided that I decided to use them instead. I would highly recommend Austermiller Roofing to anyone needing their roof replaced. They provide excellent customer service, a good quality product, all at a fair price. Thanks for a great experience!!

  Reply from the business

  Thank you, Lee, for your detailed review and for trusting Austermiller Roofing; we’re glad Shelby, Tyler, and Lee Sweeney provided responsive, professional service and that the post-installation concern was resolved promptly. We appreciate your recommendation and are here for any future needs or questions.

• 5 out of 5David Earnhardta month ago

  My experience with Austermiller was great, and I don’t say that lightly. We needed a complete roof replacement due to hail damage and filed a claim with our insurance agency, which approved it. Austermiller did a thorough and professional job on our roof, met all deadlines, and was always responsive when any issues came up. Most importantly, they advocated for us when dealing with issues that arose with our insurance company, ensuring we were fully compensated for all damages. This is important, because dealing with an insurance company about claim money is complicated. I can’t say enough about how important it is to have a roofing contractor that advocates for you with your insurance company by providing thorough documentation to your insurance company of about the repairs needed and then completed. I think without Austermiller, we might not have gotten our claim as thoroughly compensated. Call me a very happy customer. Austermiller is the best.

  Reply from the business

  David, thank you so much for the awesome review! We're thrilled we could fight for you with the insurance company and get your roof fully sorted, welcome to the Austermiller family! 🙌🏡 …

• 5 out of 5scott gunderson2 months ago

  The crew was on time, did a great job, completed in one day, and the cleanup was perfect. The whole process from initial inspection to completion was well done.

  Reply from the business

  Thank you, Scott, for your excellent review; we're glad our team delivered punctual, high-quality, one-day service with meticulous cleanup. We appreciate your trust in our process and welcome the opportunity to assist you again.

• 5 out of 5Cyndie Solomon2 months ago

  Awesome experience with Austermiller Roofing. I recommend this company for their great customer service from the sales team to the office staff, to the field crew. AND...they're local. Loved how they took EXTRA care of every intricate detail; including protecting our plants, outdoor kitchen, and AC unit. We had a great experience from start to finish and our roof looks amazing. Thank you Lee, Tiger, Sabrina, Shelby, and Taylor. We appreciate all of your work and professionalism. Continued success.

  Reply from the business

  Thank you, Cyndie, for the wonderful review and recommendation. We’re thrilled Lee, Tiger, Sabrina, Shelby, and Taylor provided excellent customer service and took extra care protecting your plants, outdoor kitchen, and AC unit. It’s great to hear the project went smoothly from start to finish and that you love your new roof. We’ll share your kind words with the entire team and appreciate your support.

• 5 out of 5Donald Spitters4 months ago

  Austermiller did an excellent job of replacing my roof and I am very happy with it. Lee Sweeney was very instrumental in helping me with the whole project. He helped me pick out the color and type and did not put any pressure on me for my …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks so much, Donald! We’re thrilled Lee, Shelby and the whole crew made the process smooth; welcome to the Austermiller family and enjoy your new roof! 🏠🎉 …

• Licensed

  “…We compete on protection. Licensed, Insured, and Certified Crews Our…”

• States years in business

  “…has over 30 years of experience with all aspects of…”

• Free estimates

  “…Request a free estimate Certifications and Affiliations…”

• 24/7 emergency call-out

  “…Rd Mt Juliet, TN 37122 Hours Service: 24/7 Office: 8AM-5PM, M-F Get in Touch P…”

Their site also states: insured.