Roofing contractor
Shockwave Roofing
390 Saskatoon St Unit 204, London, ON N5W 4R3
- Google average
- 5.0
- Ratings counted
- 117
- One and two star
- 1 of 117(0.9%)
- Ontario median
- 2.9%
The first three are Google’s own figures for Shockwave Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ontario roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 116 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
Lower than most — the typical roofer in Ontario sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Shockwave Roofing.
- 1 out of 5Jessica Thompson7 months ago
Terrible message service. No access to the call log so I couldn't follow on a call made 2 days ago.
Reply from the business
Hi Jessica, we appreciate you bringing this issue to our attention! The reason is that we are out of the office for holidays at this time. So we are using an answering service which was supposed to let customers know that we will be out of the office. They seem to not be saying the script and are instead saying that we will get right back to you. We are fixing this issue right now. Our apologies for the miscommunication.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- reasonable pricing19
- thorough inspection12
- responsive staff9
- shingle repair6
- leak issue6
- detailed quote5
- before and after pictures3
- no upselling2
- job progress updates2
- timely repair2
Other reviews we hold
14 more of the 112 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Helen Hojvanga week ago
Jordan, Heather and the Shockwave crew did a great job replacing our garage roof. Even though the job was small, it was handled professionally and on schedule. We will definitely call again for a larger job.
- 5 out of 5Roy Williams2 weeks ago
Shockwave installed my new roof and the experience was great from the initial meeting until job completion and follow up. There was knowledgeable and friendly communication throughout from Jordan as well as Rob and his crew. They get my full recommendation.
Reply from the business
Your review means a ton to us Roy! thanks again.
- 5 out of 5Eswar Kumara month ago
I had an excellent experience with Shockwave Roofing. Jordan and his team were extremely professional and provided an outstanding level of customer service. Jordan was the only roofer who actually got onto the roof, completed a thorough …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for such a thoughtful review. It means a lot that you noticed the effort we put into every inspection. We believe you deserve to see exactly what's happening with your roof. We appreciate you highlighting our GAF system as well. Thank you Eswar!
- 5 out of 5Shelley Crawforda month ago
Picking Shockwave roofing to fix and finish our roof was a great decision. Parts of our roof were in dire need of repair. Spring winds and a really bad previous hire had left parts of the roof exposed, and rain was coming in. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time to share such a detailed review. When we first saw the condition of your roof and learned about the issues caused by the previous installation, we knew getting it protected was essential. We're glad we were able to provide a temporary repair and give you some peace of mind until the full project could begin. Your recognition of our crew means a lot. We appreciate your trust in us to do an excellent job for you!
- 5 out of 5Meg Ha month ago
Had a great experience with Shockwave Roofing! They were quick to schedule an inspection and provide a quote, and the work was completed the very next day. Everyone I spoke with was professional, friendly, and easy to deal with. Jordan did …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Meg! It was a pleasure working with you, and we are thrilled to hear about your experience. Our goal is always to make the process professional and stress-free from the first phone call to the final cleanup. Thank you for trusting us and for recommending us. If you ever need us again, we'll be happy to help!
- 5 out of 5Andrew Ruddera month ago
Excellent experience with Shockwave Roofing. Jordan gave us a thorough inspection with clear photos explaining the issues, followed by a fair and transparent quote. The job was finished right on time to exact specifications, and they left the place spotless. Very respectful and professional from start to finish. Highly recommended!
Reply from the business
Thank you for taking the time to share your experience! It was a pleasure working with you Andrew.
- 5 out of 5James Cieslaa month ago
We had a very good experience with our roofing project. Jordan was responsive and clearly committed to good customer service. The crew was professional, the work was completed well, and the site was left clean. Highly recommended.
Reply from the business
We really appreciate you taking time out of your day to write us a great review. Were glad to hear that everything was completed to our high standards. Thanks James!
- 5 out of 5Kim Eh2 months ago
If you need a new roof, you cannot go wrong with Shockwave Roofing! From beginning to end, the service was spectacular. Jordan was prompt, friendly, and very knowledgeable. He was the only person who looked at both the exterior …
Google cut this review short. The full text is on their Google profile.
Reply from the business
thank you for such an incredible review! It means a lot that you noticed the extra steps the team took during the inspection. Roofing projects are a true team effort, and everyone works hard to make sure homeowners feel informed and comfortable throughout the process.
- 5 out of 5Mark T2 months ago
Jordan and the team from Shockwave roofing were great. Very knowledgeable, pleasant and easy to deal with. Pictures were provided and options were made available. Our repair was completed in a timely manner with pictures of before and after. I would definitely recommend them!! Thanks!!
Reply from the business
Thank you for taking the time to write us a review Mark! Your recommendation is sincerely appreciated.
- 5 out of 5Corey Joosten2 months ago
Jordan explained everything clearly through t the entire process. Our roof took 2 days to complete, and we are very happy with the work done to it. Jordan was around to answer any questions we had, and his crew were great. The Drone shots of the completed roof was a nice touch.
Reply from the business
We very much appreciate your review Corey! Were glad that everything went smooth and you were thrilled with everything. Thanks again!
- 5 out of 5Nancy Shaw2 months ago
Highly recommend Shock Wave Roofing! Their team was extremely professional from start to finish. They arrived on time, explained everything clearly, and completed the work with great attention to detail. What really stood out was how clean and organized they were throughout the entire job — they made sure the property was spotless when they finished. It’s hard to find a company that delivers both excellent workmanship and such respectful, professional service. We’re very impressed with the quality of their work and would absolutely use them again.
Reply from the business
Thank you Nancy, we are thrilled to hear that everything was completed to your satisfaction! Were looking forward to hearing from you in the future.
- 5 out of 5Michael Adonteng3 months ago
Jordan at Shockwave Roofing was great to work with. He inspected the roof thoroughly and even showed me pictures of other damage separate from what I originally called about. There was no pressure at all to fix it right away. He just …
Google cut this review short. The full text is on their Google profile.
Reply from the business
That means a lot to us! Thanks so much for taking the time to write us a great review!
- 5 out of 5Audrey Schell3 months ago
The repairs and new shingle installation was expertly done by Shockwave. Everything from start to finish was very professionally done. We could not be more pleased with Jordan and his crew. Very competitive price and Jordans guidance and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are thrilled that we could provide you with exceptional service throughout the process of replacing your roof. Your recommendation means a ton to us!
- 5 out of 5Kay S3 months ago
Phenomenal service, Jordan and his team have excellent communication and were very efficient and very competitive with pricing. Working with local companies as always a preference but even more so when they are outstanding as shockwave roofing.
Reply from the business
Your excellent review means a ton to us. Thanks so much for choosing local!
The latest post from this business
Posted by Shockwave Roofing to their own Google profile 2 weeks ago. Their words, not ours.
Strong winds can turn a chill day into a homeowner's headache, with shingles flying off like confetti! In Southwestern Ontario, wind damage is a real issue, especially during those intense seasonal storms. If you find yourself facing roof damage, don't panic! Contact our team today.Aug 12, 2026Learn more
What Shockwave Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Why Choose Us | Shockwave Roofing | Licensed Roofers CALL FOR A FREE QUOTE TODAY!…”
Insured
“…(226) 977-1132 Your Trusted Roofer Fully Insured • Honest Assessment • Hassle Free…”
Warranty offered
“…up deliveries and makes sure your warranty is as local as you are. Finally, we…”
Mentions the BBB
“…Directory Google Business Profile Better Business Bureau(BBB) All reviews show the trust…”
Their site also states: free estimates.
Other roofers in London
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| London Eco Metal Manufacturing - Metal Roofingmetal roof, new roof, roof appearance4.7399 ratings4.5% one and two star(519) 451-7663 | 4.7 | 399 | 4.5%18 of 399 | (519) 451-7663 |
| Aok Roofing Inc.quick response, roof replacement, thorough inspection4.9294 ratings3.1% one and two star(519) 670-4025 | 4.9 | 294 | 3.1%9 of 294 | (519) 670-4025 |
| Green Metal Roofing And Manufacturing Inc.metal roof installation, answering questions, professional crew4.8238 ratings5.5% one and two star(519) 668-6635 | 4.8 | 238 | 5.5%13 of 238 | (519) 668-6635 |
| 1st Choice Home Solutionssiding, metal roof installation, professional crew4.6174 ratings8.6% one and two star(519) 268-6331 | 4.6 | 174 | 8.6%15 of 174 | (519) 268-6331 |
| Advanced Level Homesinsurance claim assistance, hail damage repair, shingles5.0140 ratings0.7% one and two star(226) 344-8997 | 5.0 | 140 | 0.7%1 of 140 | (226) 344-8997 |
| Armour Shield Roofing Londonfriendly crew, professional crew, quality workmanship4.9138 ratings1.4% one and two star(519) 858-5044 | 4.9 | 138 | 1.4%2 of 138 | (519) 858-5044 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 117 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 117, of which 112 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.