Roofing contractor
SH Barnes East Coast Roofing
906 Hope Mills Rd, Fayetteville, NC 28304
- Google average
- 4.7
- Ratings counted
- 74
- One and two star
- 5 of 74(6.8%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for SH Barnes East Coast Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 67 | 91% | |
|---|---|---|---|
| 4 | 2 | 3% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 5 | 7% |
Higher than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for SH Barnes East Coast Roofing, most recent first.
- 1 out of 5Joseph Warfielda year ago
Again, a warning. He (Souther Barnes) ruined our roof! Cheated us on the shingles, and did very poor quality, sub standard work. We sued and won. $3100.00 dollars. He didn't even bother to show up for court. Gave nothing in the way of …
Google cut this review short. The full text is on their Google profile.
Reply from the business
First I notice the wording of the review from 10 yrs ago has changed and I cant find my original reply either. So, Ill reply on each point to your review ..No one " cheated you" on the shingles! When I set crew up I counted proper amount of shingles and correct color, I didnt notice the ABC Supply had incorrectly delivered 20yr shingles instead or 25yr. At 11 oclock My foreman called and said Mrs Warfield was out looking at material on the ground double checking or whatever,I dont know. We now know she discovered ABCs mistake but informed No one on the crew nor called to inform me of this oversite that could have been quickly corrected by ABC Supply to include replacing the 7 bundles of shingles that had already been installed. Apon my return at end of day she Then informed me, I offered refund for differnce on material, and she declined stating she still wanted the 25yr shingles. So we came to an agreement I would have All new material to redo roof on her property inside 24 hours( which I did) and that I would return at a later date after the holidays to redo the roof. Before that time line was up they took me to court. I DID go to court but No fault but my own was 10 mins late and missed the ruling. Apon realizing they had lied to the Magistrate and had sued for the $1500+ of material that was already on thier property! I dont like being stolen from! and when Mr Warfield accosted me in advance Auto Parts store,a month later, I mentioned said material ,and his reply was " I dont care about the material,I want my money!" I knew then that I couldnt return to that property without fear of futher conflict to my crew or myself, My last offer was hire someone to redo the roof and Id either pay said roofer directly or invoice from Mr Warfield..He declined. So 16 yrs after original installation,not only did they not replace the roof, it has survived 4 hurricanes! so it wasnt "destoyed" because of workmanship,its Still there! And as far as "thriving" its because of ov
- 1 out of 5Shon McAteer2 years ago
I contracted Barnes to put on a new roof in May 2022 because I had multiple leaks. After he installed the new roof, it leaked the first rain and several rains thereafter in the same areas that the old roof leaked. To his credit, he did come out to fix leaks but eventually it would leak again in several areas. Frustrated that Barnes would not come out immediately after a substantial new leak, I called another roofer in May 2024. The roofer was appalled at the roof installation and advised me to get it replaced. After three roofing companies and one general contractor advised me to replace the roof immediately (before structural damage was done), I proceeded to do just that. Even more disturbing is what was found underneath the roof Barnes put on in May 2022. Please see the sample of pictures below. Official NC roof inspection indicated the following: no starter shingles, old pipe boots, top portion of roof missing ridge vent, incorrect apron flashing, no drip edge, shingles not layered and incorrectly installed, uneven hangover AND to top it all, he left rotted wood underneath!
- 1 out of 5Carol Reynolds6 years ago
Rude abusive attacked me
- 1 out of 5Joseph Warfield11 years ago
Souther H. Barnes, East Coast Roofing put a roof on our house. They were to put 25 Year Shingles on our home but instead used 20 year shingles. The shingles were installed incorrectly with rows not lining up, etc. The drip edge was …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- courteous crew6
- fair pricing6
- shingles5
- flashing replacement3
- work inspection3
- shingle replacement2
- quick installation2
- accurate measurements2
- ridge vent2
- siding repair2
Other reviews we hold
14 more of the 69 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5J Smitha week ago
I contacted Mr Barnes for some roof work on my 1963 house. It had original 3/8 plywood long past it's lifespan. Bill and his crew did and amazing clean and professional job in a long 14 hour day. Only regret I have is not contacting him sooner. Exceptionally reasonable price, very honest business man and great crew. If you need some roofing work or any other repairs done, give Mr Barnes and his crew a call, you won't be sorry. Thanks again for eveything, Bill Veator
Reply from the business
Thank you for the great review. We are happy you are pleased with our services. It was a pleasure working with you. We appreciate your business! SH Barnes
- 5 out of 5William Corne Jr.a month ago
Mr. Barnes gave a great price and quick service. Great results, beautiful roof, best techs.
Reply from the business
Hi William, we are glad you are happy with our services. We appreciate the great review. It was a pleasure working with you and your sister. SH Barnes
- 5 out of 5darius ricksa month ago
Did entire roof job in one day, very upfront with pricing and professionalism. Would definitely refer and use again.
Reply from the business
Darius, we thank you for the great review. Glad you are happy with our services. It was a pleasure working with you. SH Barnes
- 5 out of 5Mary Kearney2 months ago
Beautiful color, great customer service, done super fast. From call to roof fixed about a week.
Reply from the business
We are glad you are happy with your roof replacement. We appreciate the great review. It was a pleasure working with you. SH Barnes
- 5 out of 5Cynthia BC4 months ago
We recently had our roof replaced and had a great experience from start to finish. Bill was professional and communicated clearly throughout the entire process. His team was punctual and professional, as well. The quality of the work was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Cynthia, thank you for the recommendation and great review. It was a pleasure working with you. SH Barnes
- 5 out of 5Nathan Teixeira4 months ago
If you’re looking for a roofer who actually delivers on their promises, look no further than S.H. Barnes East Coast Roofing. After dealing with damage on my property, Mr. Barnes personally came out with his team, climbed the roof to assess the real issues, and provided a fair, honest quote that beat out the big corporate "storm chasers." The repair work was handled with incredible speed and precision, but what truly blew me away was the cleanup. They left my yard spotless, as if they were never even there. It’s rare to find this level of old-school integrity and professional craftsmanship today, so if you want the job done right the first time without the runaround, this is the only call you need to make.
Reply from the business
Nate, thanks for the great review and recognition of our professional craftsmanship. We appreciate your business! SH Barnes.
- 5 out of 5Robin4 months ago
Great experience, professional/respectful workers. I would definitely recommend this company to anyone needing roof repair or new installation.
Reply from the business
Robin, thank you for the great review and the recommendation. It was a pleasure working with you. Best, SH Barnes
- 5 out of 5Stefano Rizzotto4 months ago
Great person! Very professional, clean, courteous, fellow veteran and great work. Was very impressed with his crew. Hard working. Fast and very reliable. Highly recommend!
Reply from the business
Thank you for the great review. We appreciate your business and it was a pleasure working with you. SH Barnes
- 4 out of 5Glenda Dees4 months ago
Great experience, no hassles. Highly recommend!
Reply from the business
Thank you for the positive review. It was a pleasure working with you. SH Barnes
- 5 out of 5Alfred Lundberg4 months ago
Me Barnes came out and gave me a quote quickly after I called Suggested better product than roll roofing for my low slope roof,price was great, work a ship was great, and did a fantastic job with clean up! Highly recommend
Reply from the business
Thank you for the great review. We are glad you are happy with our services. We appreciate your business. SH Barnes
- 5 out of 5Belinda Freeman5 months ago
Fantastic work! Love East Coast Roofing!
Reply from the business
We are glad you are happy with our services. We appreciate your business. Thank you, SH Barnes
- 5 out of 5Rose Lockamy5 months ago
Quick efficient and friendly as well as informative
Reply from the business
Hi Rose. Thank you for the great review. It was a pleasure doing business with you. SH Barnes
- 5 out of 5Kerby Kerby6 months ago
The guys came by quickly and helped out with some shingle replacement and flashing replacement. They were professional, quick, and fun to work with. We would have them back, great work!
Reply from the business
Kerby, thank you for the great review. We are glad you are pleased with our services. SH Barnes
- 5 out of 5dallas reed7 months ago
He did a top-notch job repairing my soffit and vinyl siding for a very reasonable price I couldn't be more happy definitely somebody you should call
Reply from the business
Dallas, we appreciate the great review and the recommendation as well. We are glad you are pleased with our services. It was a pleasure working with you. SH Barnes
The latest post from this business
Posted by SH Barnes East Coast Roofing to their own Google profile 8 days ago. Their words, not ours.
ROOF DAMAGE? KNOW WHAT TO DOCUMENT BEFORE YOU FILE Dealing with roof damage can be stressful—especially when an insurance claim may be involved. SH Barnes East Coast Roofing can inspect your roof, document visible damage, and provide a professional assessment so you have clear information about the condition of your roofing system. From missing or damaged shingles to leaks and other unexpected roof problems, getting the roof evaluated early can help you understand what repairs may actually be needed. Serving homeowners throughout Fayetteville and surrounding North Carolina communities. 📞 Call SH Barnes East Coast Roofing to schedule a roof inspection. #RoofingInsuranceClaims #RoofDamage #RoofInspection #FayettevilleNC #SHBarnesEastCoastRoofing4 days agoCall now
What SH Barnes East Coast Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…residential and commercial licensed roofing contractor specializing in…”
Insured
“…SH Barnes East Coast Roofing LLC is Fully Insured with General Liability and…”
Warranty offered
“…a great job, fair pricing, realistic warranty, and quality support after the job is…”
States years in business
“…of page SH BARNES EAST COAST ROOFING OVER 35 YEARS OF INDUSTRY EXPERIENCE HERE TO SERVE…”
Free estimates
“…Re-Insulation Siding Chimney Repair Free Estimate Testimonials Contact We Are Here for…”
24/7 emergency call-out
“…Saturday: 9am - 4pm Emergency Roofing: 24/7 Emergency Services Available Roofing…”
Mentions the BBB
“…Corning Preferred Contractor with an A+ Better Business Bureau rating. The company carries full…”
Veteran owned
“…NC | SH Barnes East Coast Roofing | Veteran-Owned top of page SH BARNES EAST COAST…”
Other roofers in Fayetteville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| The Roof Mentorsroof replacement, insurance claim assistance, respectful staff4.9220 ratings2.3% one and two star(910) 987-2727 | 4.9 | 220 | 2.3%5 of 220 | (910) 987-2727 |
| Calvary Roofing LLCroof replacement, estimate, flexible scheduling5.0199 ratings0.5% one and two star(910) 494-4022 | 5.0 | 199 | 0.5%1 of 199 | (910) 494-4022 |
| Karcher Roofing & Constructioninitial inspection, gutters, siding5.0182 ratings1.1% one and two star(910) 568-2861 | 5.0 | 182 | 1.1%2 of 182 | (910) 568-2861 |
| The Roof Mentorsroof replacement, insurance claim assistance, thorough inspection4.9141 ratings1.4% one and two star(910) 987-2727 | 4.9 | 141 | 1.4%2 of 141 | (910) 987-2727 |
| Gold Star Siding, Windows & Roofingroof replacement, reasonable pricing, smooth process4.8131 ratings0% one and two star(910) 500-2321 | 4.8 | 131 | 0%0 of 131 | (910) 500-2321 |
| Advanced Roofing Solutions, LLC.professional crew, quick inspection, easy scheduling4.8112 ratings6.3% one and two star(910) 988-8245 | 4.8 | 112 | 6.3%7 of 112 | (910) 988-8245 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 74 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 74, of which 69 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.