The Roof Mentors

All 5 of the one and two-star reviews we hold for The Roof Mentors, most recent first.

• 1 out of 5Christopher Kelka year ago

  Quoted me a ridiculous price, over $4,000 more then the nearest qualified contractor

  Reply from the business

  Thank you for the opportunity to provide an estimate. Roofing proposals can vary based on materials, scope, workmanship, and warranty coverage. While we may not always be the lowest price, we focus on delivering quality installation, proper systems, and long-term value. We appreciate you considering us and wish you the best with your project.

• 1 out of 5Joel Blacka year ago

  Had appointment scheduled at 1730 hrs and no one showed and I wasn’t notified of a change or being late. I’ve sent an email and left voicemails and no one has responded/returned any forms of communication.

  Reply from the business

  Thank you for bringing this to our attention. We sincerely apologize for the missed appointment and the lack of follow-up communication — that’s not acceptable and not how we aim to operate. We take scheduling and responsiveness seriously, and this will be addressed internally to ensure it doesn’t happen again. We appreciate you sharing your experience and regret the frustration this caused.

• 2 out of 5Jeff2 years ago

  $$$$$$$$$. I had 4 estimates for replacing shingles on my entire roof. The roof mentor was very professional and explained everything nicely, but wow they gave an estimate over 20,000 my other estimates were 14,000 and 10,500. Make sure you shop around and get several estimates.

  Reply from the business

  Thank you Jeff for reaching out to The Roof Mentors and allowing us to provide you with an estimate. It has been a pleasure meeting with you and we hope to work with you in the future.

• 1 out of 5ryan rayEdited 4 years ago

  Jeff talked a big game when he first knocked on my door. I felt genuinely sure that he was personally invested in helping improve my roof and that he was willing to go the distance. That was 4 months ago. Between then, I have reached out multiple times, with most responses being weeks apart. It is clear now that they will not be keeping their end of the bargain. I am just irritated I waited 4 months with nothing to show for it. Don't waste your time. There are better companies in town.

  Reply from the business

  Mr. Ryan, I sincerely appreciate your feedback. It is feedback like this that allows us to continue to grow and help homeowners to protect their number one asset. What you have described is not a standard we accept, as we would not be where we are today if we did. You have not received The Roof Mentor experience, and I would like to do whatever I can to change that. Please let me know what I can do to personally make this right for you. My name is Daniel, and I am the General Manager of the company. You can reach me at 910-987-1382. I know I am asking a lot, but I would like to get a second chance to make sure you get the 5-star experience you deserve.

• 2 out of 5B Cass5 years ago

  Well the guy called to be early. .great! After he got off the roof I was auto proposed the new roof scenario when the one is maybe 6/7 years old.. then I was proposed to have someone faster and cheaper to contact me.. ooooo k... but nobody called back nor showed up.. So I still need a boot replaced...umm..ok

• roof replacement64
• insurance claim assistance24
• respectful staff14
• roofing crew10
• quick installation6
• informative staff6
• shingle repair5
• free inspection3
• no pressure sales3
• thorough inspection3

14 more of the 198 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Michelle Minard2 months ago

  I highly recommend this company. Shout out to Kenny. Thanks for walking me through everything and helping me pick out such a great looking roof. Shout out to Brandon and his crew for making my roof look great. Thank you for all that you did!!!!!

  Reply from the business

  Thank you so much for your recommendation and kind words! We truly appreciate the opportunity to work on your home. We're thrilled to hear that Kenny was able to guide you through the process and help you choose a roof that you love. We'll be sure to pass along your shout-out to him. We're also glad Brandon and his crew delivered a finished product that exceeded your expectations. Thank you again for trusting The Roof Mentors with your roofing project. We appreciate your support and are here if you ever need anything in the future!

• 5 out of 5Cristina Coleman3 months ago

  We had a great experience with The Roof Mentors, especially with Shane throughout our roof replacement. His communication was top notch. He kept us informed every step of the way and was always quick to answer any questions we had. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words and for trusting The Roof Mentors with your roof replacement! We’re thrilled to hear that you had such a smooth and stress-free experience. Shane takes a lot of pride in keeping our customers informed and supported throughout the process, so it means a great deal to hear that his communication made a difference for you. We’ll be sure to pass along your feedback to him. We truly appreciate your recommendation and are grateful for the opportunity to work with you. If you ever need anything in the future, don’t hesitate to reach out!

• 5 out of 5Tendedfatback “tendedfatback”3 months ago

  Worked with Jared to get a quote and timeline for the roof done. Everything went smoothly,roof looks amazing and got it done fast. Would definitely recommend them in the future.

  Reply from the business

  Thank you so much for the awesome review. We appreciate you and have enjoyed working with you. Please reach out to us if you need anything in the future!

• 5 out of 5Eddie Pellot3 months ago

  Dylan and Alex did a good job inspecting my roof.

  Reply from the business

  Thank you Eddie for the great review. We appreciate you and look forward to working with you.

• 5 out of 5Kimberly Hulon3 months ago

  The Roof Mentors did a great job handling our storm damage roof replacement. They were knowledgeable about the complex insurance process and helped ensure the work was done right. I expect to enjoy our beautiful roof for decades and highly recommend the team.

  Reply from the business

  Thank you so much for your kind words and for trusting The Roof Mentors with your storm damage roof replacement. We know the insurance process can be complex, so we’re glad our team was able to guide you through it and make everything as smooth as possible. It’s great to hear you’re happy with the final result—your new roof should serve you well for many years to come. We truly appreciate your recommendation and are here if you ever need anything in the future!

• 5 out of 5Steven Gill3 months ago

  Great job very professional work will and have recommended to other friends and family members.

  Reply from the business

  “Thank you so much for your kind words! We truly appreciate your support and are glad you were happy with our work. It means a lot to us that you’ve already recommended us to your friends and family—we don’t take that lightly. If you ever need anything in the future, we’re always here to help!”

• 5 out of 5Kyle Fenner3 months ago

  The roof looks amazing, completely transformed the look of the house! big thanks to Brandon, Shane and Logan for help through the process I highly recommend these guys and there crew!

  Reply from the business

  Thank you so much Kyle for the amazing review! We’re thrilled to hear how much you love your new roof and the transformation it brought to your home. Brandon, Shane, and Logan will be glad to know their support made the process a great experience for you. We truly appreciate your recommendation and your trust in our team!

• 5 out of 5Ducky5 months ago

  My grandad always said”There’s 3 kind of deals”! A stick it to you, Get all you can and a friendship deal. Folks I am here to say I Got A Friendship Deal! Job quality was magnificent and it was done in a very timely manner. Thanks Kenny, the sweet ladies in the office and Ryleigh.

  Reply from the business

  Thank you Ducky for your kind words. It has been our pleasure working with you and getting to know you. We are very blessed to meet amazing people like you and build lasting relationships! We appreciate you and know that we will see you around soon!

• 5 out of 5Karen Fowler5 months ago

  It was very easy working with this roofing company from start to finish. Everyone I’ve been in contact were friendly and care about their customers. I am very pleased with the work and the communication. Everything went as scheduled and the roof looks great. The workers were respectful of the property and careful not to damage any plants or property. I would 100% recommend this company if you are needed a roof.

  Reply from the business

  Thank you Karen for the awesome review. We appreciate you and it has been a pleasure working with you and getting to know you. Please let us know if we can assist you in the future!

• 5 out of 5Lollisa Deramus5 months ago

  the roof, has our home looking newer and fresh!! i’m so impressed, with the crew’s work ethic, great job!!

  Reply from the business

  Thank you Lollisa for the kind words. It has been a pleasure working with you and getting to know you. We appreciate you.

• 5 out of 5Kasey Jacobs5 months ago

  Kind, professional, knowledgeable and straightforward during my estimate. Already have them scheduled for a second estimate and inspection on a new property of mine.

  Reply from the business

  Thank you Kasey for the great review. We have enjoyed working with you and are looking forward to our next project with you. We appreciate your trust and confidence in us!

• 5 out of 5Marli linen5 months ago

  I had a great experience with Ms Coa . She was extremely professional, knowledgeable, and took the time to explain everything in detail. I truly appreciated how patient and caring she was . I strongly recommend her services to anyone needing a reliable and honest inspection and roofing 🤗 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Marli for the kind words. We appreciate you and look forward to working with you in the future!

• 5 out of 5Clay Young5 months ago

  James was excellent, came and inspected our roof, he fixed one area until we are ready to replace.

  Reply from the business

  Thank you Clay for the great review. It has been our pleasure working with you.

• 5 out of 5Brody Isbell5 months ago

  Extremely professional and courteous. Matt, Rich, and Bailey came by and gave us a free roof inspection. After noticing an issue on the front portion of our roof they repaired it on the spot for a very reasonable price. I will be using them for all future roof repairs. I cannot recommend them enough.

  Reply from the business

  Thank you Brody for the great review. It has been our pleasure working with you. Please let us know if we can assist you in the future.

Storm damage isn’t always obvious from the ground. That’s why a thorough roof inspection matters. The Roof Mentors team gets on the roof, documents what we find, checks for signs of wind and hail damage, and helps homeowners understand the condition of their roofing system. If your area has experienced recent storms—or you simply want to know how your roof is holding up—contact The Roof Mentors to schedule an inspection. 🏠 Professional roof inspections 📸 Detailed photo documentation 🤝 Straightforward guidance from a team you can trust The Roof Mentors — protecting homes, one roof at a time.3 days agoCall now