Scott Roofing

8 of the 12 one and two-star reviews we hold, most recent first.

• 1 out of 5Big J8 months ago

  Never heard from them after I asked for an estimate on gutter installation

• 1 out of 5Mick Browner2 years ago

  Contacted Scott Roofing last December about a leak in 2 skylights. Then contacted them again in March to make sure that when the snow melted they could come by to assess the problem. In June I talked to them again and they said they could come by early July. When I again called and emailed I got no return call or email. Called several times with promises my contact would call me. Never happened. Would have been nice to have known they were not going to do the job in December so I could find someone else.

• 1 out of 5Timmy Bryan3 years ago

  Employee from the company came into my work in his company truck, really just an unpleasant pile of trash. Wouldn’t do business with a company that’d hire people of that caliber.

• 1 out of 5James Shaff5 years ago

  called twice, left my info and a week later never received a call back to schedule. they are non responsive. so much for being a repeat customer.

• 1 out of 5Renita Smith5 years ago

  I have called and left messages then when I got someone they said they would be calling and scheduling us ASAP... that was 6 days ago. Very unprofessional!!!

• 1 out of 5Jennifer Holt6 years ago

  Called last month about a quote for our roof, was told would be a few weeks and would let us know. Never heard back a month later no contact what so ever! Decided to go with Great Basin roofing who were prompt and professional and kept …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jay Simon6 years ago

  My experience has been a nightmare. My new roof leaked in several places over the winter and I had thousands of dollars of damage. I was told by their supervisor they would reimburse me. They have not. I was told by their supervisor …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Gary7 years ago

  Terrible service and incredibly rude! I tried numerous times to set up an estimate for a roof repair. I played phone tag with Justin, an estimator, I assume. He finally set up an estimate on Labor Day! I called back to inquire if they …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We were very upset to read your reviews of Scott Roofing, LLC. Clearly, we are not used to such a response as we do our very best to provide excellent customer service and to respond to inquiries and requests in a timely manner. When we researched our records, this is what we found regarding our interaction with you. You originally emailed us on July 28, 2018 at 5:29 a.m., which was a Saturday (we are closed on Saturdays and Sundays) with a request for an estimate. The following is what you wrote in the details section of your request, verbatim (available for you to review at any time, upon request): “I have a tile roof that shows evidence of leaking in one area and need repairs done. I will not be available until after September 10, 2018 and would like to set up an estimate for that time. Thank you.” On the following Monday, July 30, 2018 at 9:20 a.m., we officially wrote up the estimate request and attached a copy of your original email. We specifically noted and highlighted the fact that you would not be available until after September 10, 2018. We were willing to respect the time frame you outlined for us of your availability. Justin called you on August 30, 2018 to set up an estimate appointment for sometime after September 10, 2018, as you had requested. He left you a message at that point. The next day, on August 31, 2018, you called and spoke with Karen. You told her that you had been trying to get a hold of someone for over a month, but no one would return your call. Karen transferred you to Justin. Justin asked if he could come out to do the estimate on Monday, September 3, 2018. You agreed. Then, a few minutes later you called back to make sure Justin would indeed be out on September 3rd “the holiday”. Justin had not realized that September 3, 2018 was in fact a holiday. Thank you for bringing it to his attention. Justin is a very busy man, and just wanted to set up an appointment for you at his earliest availability, an understandable

• shingles4
• quick work3
• cleanliness3
• quality of work3
• shingle repair2
• attention to detail2
• gutter installation2
• honesty2
• town2

14 more of the 44 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Matthew McFadden2 months ago

  If you are lucky enough to have Rob Marsh come out you are in luck! He is honest, professional and friendly. A huge thank you for getting my roof fixed!

• 3 out of 5Art6 months ago

  New roofs installed. Contractor quality control is marginal. First problem was the color of the edge trim I requested white on the approved proposal the crew showed up with brown, fortunately I was home and showed the lead man the proposal after he told me his job sheet showed brown. He did correct by tearing off the brown and sending someone to pick up white. I had new gutters installed at the back of my house. The tear-off crew did not remove the old gutters. When the gutter crew showed up to install the new gutters, they tore off the old gutters but had notches in the edge trim from the old gutters. The edge trim now has notches in it. The simple coordination of gutter removal before edge trim installation would have made for a better watertight seal between the gutters and wood trim you expect to see with new gutter installation. Rather than cutting the downspout to the correct length, the installer placed it flush against the ground. I had a separate building roofed at the same time. Based on my conversations with the salesperson and the proposal provided, I believed that installing Cobra Rigid Vent was necessary to qualify for the GAF warranty. They did not install ridge vent on the separate building. They used a rigid cap instead. During the process, the duct work for my laundry room vent through the roof vent was torn. I investigated the attic to find out. I never received any discussion of the problem. The roof caps are mismatched styles on my two bathrooms. In summary I rated the contractor as average instead of outstanding due to what I noted above.

• 5 out of 5Thomas D Comptona year ago

  after getting bids from three different roofing companies, we chose to go with Justin and Scott Roofing. They weren’t the most expensive nor the least expensive. Justin however, sold us because of his honesty credibility …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5RON BLAKEMOREa year ago

  Scott Roofing recently replaced our roof of 3 layers of shingles (the original dating back to 1939). We are very pleased with the results from initial contact through completion. We had a minor aesthetic issue (counter flashing) but it was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Richard Haleya year ago

  Scott Roofing did an excellent job replacing our 26 year old roof. Joe Hansen was great to work with and gave me a very competitive quote. His crew worked very hard and they were all very polite. Their attention to detail was evident. Overall, Scott Roofing did an amazing job from start to finish! I would highly recommend this company for your roofing needs. This is the second time I've used this company.

• 5 out of 5Annettea year ago

  Beautiful workmanship. Never seen such dedicated & hard workers. They honored our quote for a year as we had unexpected financial issues. We so appreciate the whole process from start to finish and our roof looks fantastic. Highly recommend this company!

• 5 out of 5Larry and Marlene Robbinsa year ago

  Review of Scott Roofing Roof completed in 3 days Clean and professional, quality work. We highly recommend them. Larry & Marlene

• 5 out of 5Stephen Browna year ago

  I had a new roof and gutters installed. The individuals that did the installation, well I'll just say I would hire them again. They were all easy to work with, and were very efficient. They left the area cleaner than when they started Thank you Juan and all the WORKERS. ⭐️⭐️⭐️⭐️⭐️

• 5 out of 5Susan Arrington2 years ago

  Scott Roofing exceeded my expectations! From start to finish, their professionalism and attention to detail were evident. The new roof they installed looks absolutely stunning and has completely transformed the appearance of my home. I …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Pat Bertolino2 years ago

  Great people. Beautiful roof..

• 5 out of 5Nikki Hall2 years ago

  Scott Roofing is the Best.. Our problem was an ongoing Nightmare, and as soon as Scott stepped in it was Solved.. What a terrific crew. Couldn't be Happier.. We'd recommend this Company in a heartbeat.

• 5 out of 5Kelly Helsel4 years ago

  Scott’s roofing did a great job on our new roof! Very pleased, very careful on installation, and left everything perfect as if they hadn’t been here! A few of my neighbors used them after us and were just as happy!

• 5 out of 5Tina Laramie5 years ago

  I have worked with Scott roofing professionally in commercial properties for years. A while back I had Scott Roofing strip my old comp roofing and install new for my own house. The price was great and worth the wait. All contractors in all …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Monica Lee5 years ago

  Great customer service. Fast. Very professional and reasonable prices without an estimate.

• Licensed

  “…Ave Sparks, NV 89431 Accreditations Licensed, Insured & Trusted by the Community…”

• License number shown

  “…Owned Since 1948 Nevada Contractors License #53955 Links Services Portfolio About…”

• Insured

  “…NV 89431 Accreditations Licensed, Insured & Trusted by the Community --> &copy…”

• States years in business

  “…COMPREHENSIVE SOLUTIONS. With over 70 years of experience serving Reno, Sparks…”

• States a founding year

  “…Scott Roofing LLC - Locally Owned Since 1948 Locally Owned Since 1948 Services…”

• Free estimates

  “…Get Free Quote View Our Work ROOFING EXCELLENCE.…”

• Financing available

  “…About Blog Financing Contact Get Quote Financing Available Services Residential Roofing…”

• 24/7 emergency call-out

  “…Commercial Roofing Roof Repair Gutters Emergency Service --> Portfolio About Blog Financing…”

• Family owned

  “…Locally Owned Since 1948 , our family-owned business has built a reputation on…”