DaBella

8 of the 38 one and two-star reviews we hold, most recent first.

• 1 out of 5Christoper Wilksa month ago

  They came out pulled my soler off placed a new roof on said they would be back to place my soler back up and working but they have not called to set anything up but now the bill is coming do and want me to pay for a unfinished job..

  Reply from the business

  Thank you for sharing your feedback, Christoper. We are having trouble finding your profile in our records. Please contact us at (855) 322-3552, and select prompt 1, so we can better address your concerns.

• 2 out of 5Danielle LozanoEdited a month ago

  Update: We were completely ghosted by this company after paying in full, when we still had unresolved questions and concerns about window installation and damage done to the siding of our house. They sent someone to meet us at the house, which we found out was just a customer service rep to collect payment. We asked him questions about the installation of the windows because we had concerns and wanted more information, he said he didn't know and he would have someone follow up. There is also a part of the house where they completely cut the siding more than necessary and filled it back in with apoxy or something similar. He said someone would follow up about the concern. I told him that I was concern about paying in full because I got the impression the company would just ghost us after we paid, and he assured us that would not happen and someone would gladly follow up on all of our questions. We did not hear from anyone. I called customer service in the middle of June and was told someone would call me back, they never did. We recently reached out again to the rep we spoke with at our home about the questions he said he would have followed up on and received no response. Original Review: I sincerely regret choosing Debella for our windows in the Reno area. After reflecting on the experience, it was clear that they benefit from people with little knowledge of windows. Their legnthy sales pitches, non-transparent bargain based pricing structure, and lack of care if customers are happy with their windows once they are installed and the money has been collected is appalling. After sharing a sincere concern of a decision we made based on false information, the regional manager threatened to put a lean on our house without so much as asking what was going on. Their trope of "we will take care of you, we want our customers to be happy" is entirely insincere. We have not been shown any sincere customer service since we signed the contract and paid. The promise of goo

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your experience, Danielle. We’re regretful for any dissatisfaction you may have encountered and are here to help. Please reach out to us at (855) 322-3552, option 1, so we can work to address your concerns directly.

• 1 out of 5NotWilling ToProvide2 months ago

  This companies sales reps opened our gate to our private road, trespassed onto our property, then honked their horn until we came outside (our gates are padlocked with dogs) just to have the sheriff show up and remove them. They claimed they weren't selling anything so no trespassing didn't pertain to them...lol

  Reply from the business

  Thank you for sharing your experience, Notwilling. We’re regretful for any dissatisfaction you may have encountered, we have escalated this to our local office to be properly addressed.

• 2 out of 5Janabelle/Jennifer Tully2 months ago

  Had DaBella come out to do a roof estimate they didn’t use tape measure or actually measure my roof in any way then quoted me an insane price. When I turned it down they called every day with “exclusive limited time offers” for a month, said they’d outbid my lowest quote from a local business. I don’t think that outbidding people is the right way to go about it, I gave them an opportunity to give me a reasonable quote and they couldn’t. Wouldn’t try an work with them again if they had given me a reasonable offer I would’ve used their services in the future for other projects around my home.

  Reply from the business

  We’re regret hearing that you had a negative experience Janabelle/jennifer and thank you for sharing it with us. We value the experience of each of our homeowners and would like the opportunity to learn more about your concerns. Please call our Customer Service team at (855) 322-3552 prompt 1, so we can better understand what went wrong and make it right.

• 1 out of 5Dian Visnovits3 months ago

  This is not the first review on this topic. If you scroll there are so many reviews written on how bad their sales tactics are. DaBella (Reno Office) came out to my home to give me a quote on James Hardie siding & Windows. Two men came out, Dannyn, Sales Representative for DaBella told me that their windows are better than Anderson 100 series. I did my homework and DaBella's windows are considered mid-range vinyl windows, which Anderson windows are considered top tier. Their prices are three times higher than anybody else as well. Labor is labor when you are removing a window and installing another window in the same opening, and they try to justify their prices by the quality of their window, which does not justify their installation cost. They do not separate the price of what the window cost with labor and how many days on the job, and how many men will be out to install. --- Next after taking so much of my time, by going out to their vehicle to get me a window quote, the individual comes back in with numbers scratched on paper. They did not have the windows being installed written out with size, brand, model # etc., nor they go through once the windows are ordered how long it will take to have the subcontractor out to install. They use a subcontractor that is paid by each window being installed. (piece work). There are 2 types of warranties. one on the window, and the other on labor. Labor warranty is just as important as their window warranty. I also need to know if the subcontractor carries insurance, (workers comp) because they need to be a legitimate business as well. Since they deal with subcontractors for installation, I need to know what products they are using to install the window, which includes caulking, form, injection foam etc. After the windows are installed what is their business practice on always being available if there is or will be a problem with the window, and how long do they send someone out to fix the problem. I could continue writing,

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We regret hearing that we did not meet your expectations, Dian. Our team is here to listen and understand, so please give us a call at (855) 322-3552, option 1. We’d appreciate the chance to find a way to remedy your concerns.

• 1 out of 5Joshua3 months ago

  I sincerely hope they revoke your soliciting license in Lyon county..... No soliciting means no soliciting.

  Reply from the business

  Joshua, thank you for bringing this to our attention. We encourage you to call our Customer Service Team at 1-855-322-3552, prompt 1, to further share your experience.

• 1 out of 5Hannah Barrera4 months ago

  I can't attest to the workmanship but I had a less than positive experience just with the quote. I had a contractor come give me a free quote that was 3x as much as competitors. Miraculously, she was able to call her manager and knock off $20k in a matter of minutes and the high-pressure sales tactics ensued. I was so uncomfortable in my own home. This appointment went on for a total of three hours before I had to ask her to leave so I could pick up my kids. I left a review of this negative experience...they called back still attempting to sell. I firmly said 'no' and requested to stop contacting me. Its been a month and they're still calling me.

  Reply from the business

  Hello Hannah. Please contact us at (855) 322-3552, and select prompt 1, so we can better understand and address your concerns. You may also request to be placed on our Do Not Call list during your call. We look forward to the opportunity to speak with you.

• 1 out of 5megan pipitone5 months ago

  Overpriced and incredibly unprofessional. These people marched into our house at 6pm and said they planned to not leave without a signed contract. The contract would have been six figures and the wildest part was I wasn’t allowed to see the contract until after I signed it. Insane. The salesman, Faruq was not even knowledgeable about the product, he didn’t listen to what we wanted, and still thought they were going to leave with a sale when they could not meet our needs. It took 4 hours of the salesman fumbling with his technology and still he couldn’t do a mock up. DaBella was double the price of other contractors for windows and siding. I would stay away from this company at all costs. It felt like a timeshare sales person was in our home. Then, after I made it very clear I was not going with their company, they still called multiple times with different pitches. It was wildly unprofessional and I have had multiple people tell me since they have had the same awful experience with DaBella. If you’re looking for honest, professional, and trustworthy, steer clear of DaBella, they are anything but.

  Reply from the business

  Megan, At DaBella, we sincerely care about the comfort, safety, and peace of mind of every family and homeowner we meet. We take feedback like this very seriously, as respect for personal property and community standards is a core part of our values. We are reviewing this matter internally to ensure that all representatives uphold our commitment to courteous, professional interactions at every consultation. If you have any questions or concerns, please done hesitate to contact our Customer Service team available at (855) 322-3552, and select prompt 1.

• new roof244
• answering questions151
• informative staff150
• new windows148
• window replacement133
• window installation99
• siding29
• quick installation29
• window inspection24
• sliding glass doors21

14 more of the 585 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Marian Bisbee3 hours ago

  We had Kevin and Jordan come out to inspect our windows and then give us a quote. These men were amazing. Very pleasant and thorough with explanations on any questions we had. They made a sale and managed to get us an amazing discount with the payments we wanted. I really can’t say enough about these two. Despite the age difference, we’ve made some pretty awesome friends.

  Reply from the business

  We appreciate your thoughtful review, Marian! It means a lot to us to have made a positive impression during your consultation. Thank you for including us in your home improvement journey, and we’re here to assist you whenever you decide to move forward. Thanks again for considering DaBella!

• 5 out of 5Tim MacDonalda day ago

  Erick was thorough in his explanation of GAF and DaBella roofing process.

  Reply from the business

  Tim, thank you for the feedback! We're glad Erick's explanation was helpful and we're here whenever you're ready to take the next step!

• 5 out of 5Lilli Toney2 days ago

  These guys were great and did an awesome job!! Thank you!!

  Reply from the business

  Thank you for the kind words, Lilli! We're honored you chose DaBella and are here to support you whenever you're ready to take the next step!

• 5 out of 5Ginny Curry2 days ago

  Mike and Seth came out and provided a thorough inspection on my roof. I appreciate their professionalism and detailed explanation of what is going on with my house and what’s possible to fix it.

  Reply from the business

  Thank you, Ginny, for the kind words! We're glad Mike and Seth provided a thorough and professional inspection. We hope to work together to make your plans a reality!

• 5 out of 5Martin R3 days ago

  Christian and Aaron really helped out with all the correct info. Felt like I could trust these guys.

  Reply from the business

  Thank you for the kind words, Martin! We're happy Christian and Aaron could provide the information and trust you needed. DaBella is here whenever you're ready!

• 5 out of 5David Akola5 days ago

  Very respectful and honest company, great sales people (Diego and Fred). Can't wait for our install! No pressure sales pitch.

  Reply from the business

  Thank you, David! We're happy you had a great experience with Diego and Fred. We can't wait to bring your project to life. Thanks for choosing DaBella!

• 5 out of 5dianna mowerya week ago

  Shay showed up promptly, very friendly and informative. I was so pleased with the quote the warranty and especially the craftsmanship of the windows we placed an order on the spot. Looking forward to the installation.🤗 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Dianna, for your kind review! We're thrilled to hear your experience with Shay was a positive one. We look forward to the installation and being part of your home improvement journey!

• 5 out of 5Ken Hodsona week ago

  Dabella helped us get all the new siding on the back of our home. The crew was awesome quick and efficient!

  Reply from the business

  Thank you, Ken! We're happy our crew made the siding project quick and efficient. We're here whenever you need us again!

• 5 out of 5Doris Ha week ago

  Diego had a great presentation and was informative

  Reply from the business

  Thank you for your wonderful feedback, Doris! We're honored to be part of your home improvement journey and look forward to working with you!

• 5 out of 5Monk Coxa week ago

  Great sales team, super fast and clean install!

  Reply from the business

  Thank you for the fantastic review! We're thrilled you had a great experience with our sales team and installation. We appreciate your trust in DaBella!

• 5 out of 5Dylan Parrya week ago

  Seth and Connor were super friendly and knowledgeable. They were very thorough with their inspections and really helped me understand how everything works. I have a much better understanding of what i need and Dabella will definitely be who I call when i decide to get my roof repaired/replaced. Can't thank Seth and Connor enough!

  Reply from the business

  Thank you, Dylan! We're glad Seth and Connor could help. We look forward to assisting you when you're ready to move forward with your roof project!

• 5 out of 5Jacob Liester2 weeks ago

  Adam came to my house in Winnemucca and did an inspection of my windows, pointing out factors that decrease the house’s efficiency. Adam showed me options of DaBella windows and helped me find an affordable option that worked for me, he …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're delighted to hear you had a great experience with Adam, Jacob! Thank you for considering DaBella, and we look forward to being your trusted partner!

• 5 out of 5Shelby-Lynn2 weeks ago

  Tommy was very helpful and informative with multiple quotes I needed. Looking forward to working with DaBella!

  Reply from the business

  We're so glad Tommy could help you, Shelby-lynn! We look forward to working with you and are here whenever you're ready to proceed!

• 5 out of 5Patty Nicoll2 weeks ago

  Joey, was a pleasure. Very informative, he was detailed, personable and knowledgeable. He took the time to explain everything and was very patient with us. Your company is fortunate to have him.

  Reply from the business

  Thank you, Patty, for your kind words! We're thrilled to hear Joey made such a great impression. We're lucky to have him on our team and look forward to being part of your home improvement journey!

After a storm, roof damage isn’t always obvious. Wind can lift shingles, break their seals, or loosen flashing without anything visibly missing. Signs to watch for include curling or uneven shingles and excess granules in gutters. Damage can start at wind speeds as low as 45–60 mph, especially on older roofs. Even without leaks, hidden issues can weaken your roof over time, so a quick visual check from the ground after major wind events is a smart habit. Learn more about how to spot and handle wind damage by clicking the link belowApr 13, 2026Learn more

• Warranty offered

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• Free estimates

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• Financing available

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