Saunders Roofing Co

All 3 of the one and two-star reviews we hold for Saunders Roofing Co, most recent first.

• 1 out of 5Garrett Hughes2 years ago

  I had an extremely poor experience with Saunders Roofing. We were quoted around $6,000 to repair some roof damage and install TPO. Later, we received a different value in the mail, which was a couple of thousand dollars less. We were pleased, but then received an email stating there was a mix-up, and the original $6,000 quote was correct. While mistakes happen, this was the first red flag. After paying our deposit, we experienced complete radio silence. While on vacation, we noticed on our cameras that work had begun on our roof. We were never informed that they would be starting, which was concerning. When it came time for the TPO installation, they started repairing the underlying wood (more on this later) which I had assumed was in the original quote. They then discovered structural issues with the brick and iron work which they made us aware of with a sense of urgency (but again as never quoted, despite being completely visible). They had already laid the TPO, leaving minimal room for the necessary repairs. Those repairs, which were never really outlined in the original quote as a possibility cost us an additional $7,000 (not to them, but to the masons & iron guy). We scheduled our mason to finish the work on a Monday and meet with their team, but Saunders Roofing’s team no-showed. Our mason waited all day and Saunders later explained that they didn’t work due to potential rain, but failed to inform us in advance. After returning home from travel, I saw the finished product and was extremely disappointed with the quality. It looked terrible, but I was too exhausted to invest more energy into this project. We received an unexpected invoice for another $3,000. When I called Mike for clarification, he directed me to the contract to a clause about $110/man-hour and a 20% markup on materials and told me to speak with the owner, and that this was ultimately a failure of their estimator (who he repeatedly reminded me was let go). Attempts to reach the owner resul

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5M V8 years ago

  Buyers of our home hired Saunders (family related deal) for the roof assessment and Saunders did an estimate of repairs at 20K - stating the "active roof leaks, cracks and a condition of the roof". We have been in the house for three years …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Vanya WrightEdited 9 years ago

  ** Update: After hiring an engineer to diagnose the problem, the problem is that Saunders completely screwed up my built-in gutter, pitching it toward the house in such a way that it created a spout to direct the entire run-off from my roof against the brick wall of my house. Since brick is porous, he water all ended up INSIDE my house, running down my walls. They already knew that hey had screwed up my gutter since, in a hard enough rain, the water would over-shoot this Spout and hit my neighbor's house like a fire hose (not exaggerating). This is not a problem I had before they rebuilt the gutter. Saunders still completely refuses to take any responsibility. I paid another company to fix the gutter and further waterproof my roof parapets, all with $$ out of my own pocket. Everything now works great. Bottom line is: Saunders screws up jobs, then lies about problems and ultimately completely refuses to fix its own mistakes. You are warned. ** I hired them last year to install a new TPO roof, including replacing rotten wood on the roof decking and integral gutter. After calling them back several times last year due to obvious problems, I have just discovered a doozy of a hidden problem: the roof has been leaking *badly* into my walls for the past year. Looking at the roof over the leak, there are a million seams in the TPO, so of course it is leaking. Water is running down the inside of my walls, and the mold is growing so thick on the brick itself that it is making us sick even after tearing out all of the drywall and insulation. This company did such a bad job that even with numerous call-backs, they didn't even discover that their roof can't shed water. I don't know if this job is fixable without tearing out a bunch of the old work and completely re-doing it, it is that bad. Do yourself a favor and find someone else for roof work. Or just buy a tarp. UPDATE: Saunders, like they did with every other screw up on this job, refuses to take any res

  Google cut this review short. The full text is on their Google profile.

• slate work14
• friendly crew12
• slate roof repair12
• copper replacement7
• metal roofing6
• estimates5
• downspouts installation4
• flashing replacement3
• asphalt shingles2
• site cleanup2

14 more of the 65 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Don Halla day ago

  Responsive. Thorough. Friendly. Skilled.

• 5 out of 5Cecil Rybak2 weeks ago

  Been working with Saunders for many years and just had some more work done this past week. They always do quality, timely work.

• 4 out of 5Stephen Weisensale2 months ago

  Saunders removed our 90 yr old slate roof, underlayment, and flashings; installed a new underlayment and flashing, and reinstalled the salvaged slate replacing around 15% that was broken. They also replace a section of 60-yr old metal with a new membrane. Final product looks very good, and the old slate is visually indistinguishable from the replacements. As an architect with 45 years of practice I could quibble about a few minor details, but nothing major. I left one star off because the crew should have covered the ground better to catch the slate they tossed off the roof. As a result, our car found a roofing nail in the driveway, but Saunders was quick to deduct the cost of that tire from the final bill. I would certainly recommend them for anyone's slate work.

• 5 out of 5Richard WiseEdited 2 months ago

  Roofers came in, did the job efficiently, and left all in one day! That I liked!

• 5 out of 5Jana Rairden2 months ago

  Great experience from start to finish Caleb and Taylor were thorough and efficient in cleaning out our gutters! Mr Stanley quickly gave us an estimate for the work

• 5 out of 5Chip CoulsonEdited 4 months ago

  Jeff Stanley was great & got back with us with price to repair copper roof issues. Called to see if we could move up date for repair service (prior to rain) & Ricky was understanding and was able to reschedule. Kalem & 1 other person came …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Danielle PetersEdited 4 months ago

  Jay and Brandon were wonderful to work with! My whole experience with Saunders was great.

• 5 out of 5Susan Beach5 months ago

  Saunders has been our roofer since we bought our house in 1983. They have handled all kinds of roofing issues, including slate and metal. They have searched out solutions and resolved issues diligently. And the people in the office and in the field have been so nice and helpful. I recommend them without hesitation.

• 5 out of 5Laura Georgiadis8 months ago

  The Saunders Roofing team was excellent. Communication from the start made the planning of the expensive metal roof replacement much easier to deal with. My 1930's home had a very old, metal roof that was damaged in summer storm. In order to replace the roof and maintain my home's historic look, Saunders suggested a new style metal roof. The workers arrived early and left late each day, ensuring all debris was picked up off the lawn/driveway.

• 5 out of 5Jeremy Woltz8 months ago

  Saunders is one of the few good roofers who still does work with slate. They have maintained my roof for 11+ years, at a fair price, and with high quality work. Highly recommend for any roofing needs - but especially for anyone looking for work on a slate roof.

• 5 out of 5Aaron James10 months ago

  Saunders Roofing Co provided the best quote and excellent workmanship for my roof repair. I was very satisfied with how flexible they were in scheduling and how quickly the work was done. I will certainly be reaching out to them for any future roofing needs!

• 5 out of 5Frederick Turko11 months ago

  Jay and his crew were friendly, quick and efficient. A drone assessment had identified several potential holes, that turned out to just be dirt after Jay took a closer look. I recently had an HVAC contractor out for a backed up drain line …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Julius Coronel11 months ago

  The service crew was great. Jay was very patient and professional in answering my questions to make sure that the repairs, snow guards installation, and additional downspouts installation were according to my understanding of expectations. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Chandler Tyler11 months ago

  Really appreciate the Saunders crew doing an amazing job on our historic house in Bellevue. They fixed broken slate in the roof, replaced the old flashing, replaced the old gutters, and rebuilt the front door overhang with a beautiful new copper roof. Special shout out to the crew leader Harley. Thanks!

Call today for a free estimate!Jun 15, 2026Call now