RoofSmart

All 2 of the one and two-star reviews we hold for RoofSmart, most recent first.

• 2 out of 5Cam Elmer2 years ago

  The work was completed. I happened to look up and saw some work very poorly completed. They did come back and correct but I'm old and if I hadn't got up and checked the roof I may have had leak problems. I felt for 20000 plus dollars the job should have been finished. Need to check their work

  Reply from the business

  Cam, my apologies for how you felt about our work. I’m sorry that you noticed a few things before we did. We greatly protect the integrity and the workmanship of our company and I’m sorry we failed you. Especially to the point where you … More

• 1 out of 5Shana S4 years ago

  I hired RoofSmart roughly three years ago for a complete tear-off and replacement project, including gutters and downspouts, after a major leak sprang in my living room ceiling. I found their pricing to be on the higher end but they also came with exemplary reviews, so I hired them and assumed the results would be worth the investment. Not so much. Today, I had someone from another company come out to assess a few concerns—sagging gutters, lifted shingles, leaking downspouts—that shouldn’t have cropped up with a basically brand new roofing system. While he was taking photos of the problem areas, he noticed that there were several spots where flashing wasn’t installed at all, including two gaping holes, gutters installed incorrectly that have now led to ice dam damage, a number of completely broken shingles, and uneven/battered aprons that appear to be either the old ones that *should* have been replaced or new ones that were installed wrong and were damaged in the process. I won’t do business with RoofSmart again because the company owner is unprofessional and treated me like an idiot (I’m a single mom in the position of having to hire ego-driven men who bet on my lack of industry expertise to screw me over when they work on my house). An example: when I contacted him after the job was done about some repair work that needed to happen to address a mistake his crew made, and expressed concerns about the impact on my warranty, he replied: “The warranty all boils down to how much you care about the integrity of your name and your company and how much your are willing to do/put up with to uphold the name of the business.” He was essentially suggesting that he felt he was “putting up with” my concerns in order to achieve a resolution. Classy. So, I’m now in the position of paying someone else—AGAIN—to fix their costly mistakes. Highly disappointing, but also a huge financial burden for me. I’d leave zero stars if possible.

• gutters58
• friendly crew52
• siding replacement48
• gutter replacement20
• new windows15
• hail damage repair12
• larger downspouts installation7
• shingle quality5
• gazebo roof replacement2
• flashing installation2

14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.

• 3 out of 5Kevin BuckmanEdited a month ago

  Revision: I'm bumping it up to 3 stars. The initial experience had its problems and gave me concerns. After I discovered a leak recently, Dave and Cesar were very quick to help diagnose it and confirmed the cause was someone else's work that I had done. The quote they gave me was also reasonable if I needed it, but thankfully the other vendor took care of the damaged flashing. Original review: Initially, the experience went very well. After the storms in March and all my neighbors getting their roofs looked at, I decided I should have my newer one still looked at. They found enough damage, got insurance to cover a full replacement. It took a little bit of time, but they did the job well, fixed any other damage caused, etc. I also had some siding damage. Again, they were great to work with initially. They found as close a replacement as possible and we first did a partial replacement. It took a while to get to that point and it doesn't match due to age (not their fault) and it was suggested we look at what a full replacement would be and see what insurance can do. They've ghosted me since. I've tried following up several times with RoofSmart as they said they would work with insurance. I can't get a response from anyone and it leaves me some concern that if I ever have problems with the roof, even with their guarantees, they'll be hard to get ahold of. First impressions were great, but recent lack of interaction makes it hard to recommend them. Edited: Reduced another star as today, I had someone look at my dryer vent. RoofSmart had left a screen on during installation that was too restrictive for the dryer and it was clogged with lint. I never had a problem prior to the roof replacement. So that was another $170 out of pocket to fix something that I shouldn't have had to do.

  Reply from the business

  Hi Kevin, our sincerest apologies you did not have the experience we try to provide to all of our clients. I will talk with my employees and see how we can improve in the future.

• 5 out of 5Eric Fosdicka month ago

  Brody is great to work with and is on site throughout the day and the crew is there bright and early - exactly when they say they will be there! Finished (roof replacement) in one day and the place was clean, as if they had never been …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Eric, thank you for the review! You were an absolute pleasure to work with. We appreciate your business and trust in our company!

• 5 out of 5Eric Watersa month ago

  They took care of my gutters in a single day, only a week after accepting their bid. Fast friendly, reasonable prices.

  Reply from the business

  Hi Eric, thank you for the review! We are happy you had a great experience with RoofSmart. Thanks for the business!

• 5 out of 5Mark Morrisona month ago

  Owner Dave and manager Brody were a pleasure to work with. Always prompt replies to questions & attention to detail. Very kind & courteous. Their crew done an amazing job on my roof installation and clean up. No nails or debris left …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mark! What a great review! Thank you very much for trusting my company with your project. We really appreciate the business. Hopefully we can do more business in the future.

• 5 out of 5nancy south2 months ago

  Owner, Dave, is excellent to work with. We received our estimate quickly and it was very reasonable. He thoroughly explained our options and provided samples of each one. He also gave us house addresses to check out with the siding and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks for the review Nancy! It was a pleasure working with you and Julie! I love the way your house turned out! You have an awesome Beaverdale home!

• 5 out of 5JULIE BERGEN3 months ago

  RoofSmart has crew that worked very hard, got the whole roof done in ONE day, and cleaned up afterwards to make it look like nothing had taken place at all!! They even replaced my artificial flowers in perfect position! Everyone was very personable, polite, and professional, too!

  Reply from the business

  Thanks for the review Julie! You were a pleasure to work with!

• 5 out of 5Martin Mcdonald3 months ago

  Very professional and fast service for my garage roof replacement ! Highly recommend.

  Reply from the business

  Thanks for the review Martin! You were a pleasure to work with!

• 5 out of 5Alexandra Martinez3 months ago

  Great experience with RoofSmart! Brody was excellent with communication clear, responsive, and easy to work with. The service was quick, efficient, and high quality. Highly recommend!

  Reply from the business

  Thank you for the review Alexandra! We appreciate you trusting RoofSmart with your project.

• 5 out of 5David Ta4 months ago

  Very happy with the price, outstanding services from Brody and his siding crew, and the final look of my siding. Communication was top-notch as the company really cared about their customers' needs and concerns. Before the project started, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  David, thank you very much for the awesome review! We greatly appreciate you trusting RoofSmart for your project! Brody is a great guy! I’m so happy your project turned out so nice!

• 5 out of 5Robert Olson5 months ago

  Fantastic work! We love our new siding and gutters, and downspouts. Can't say enough about how great this experience was. They took care of everything and even added extra supplies, along with fixing some of our damaged roof all without adding to the original cost estimate. You could always contact the owner (Dave) for questions even when not onsite. The crew was friendly and hardworking. If I ever need anything done again here or at a future house, I WILL BE CALLING ROOFSMART! Thanks Dave and crew!

  Reply from the business

  Thanks for the review Bob! I really appreciate you trusting RoofSmart with your project! It really turned out great!

• 5 out of 5Darlene Lanphier8 months ago

  David’s crew did our roof and gutters 2 years ago. What a beautiful job! Very timely job and friendly professional people.

  Reply from the business

  Thanks for the review Darlene! We really appreciate it! Thanks for trusting RoofSmart with your project.

• 5 out of 5jayson garner9 months ago

  Dave and his team are what the contracting industry needs from over communicating, being on time and showing up and doing the work right the first time. Dave came highly recommended to us and he went and above and beyond my expectations.

  Reply from the business

  Thank you for the review Jayson! I really appreciate you trusting my company with your project! You and Kara were a pleasure to work with!

• 5 out of 5Katelynn Spletta year ago

  Dave and his team were very prompt in providing a reasonable quote and completing siding repair on our home. Additionally, Dave and his team were able to provide quotes quickly for possible roof replacements during real estate transactions. Always very quick to communicate when I had questions!

  Reply from the business

  Thank you for the review Katelynn! Thank for trusting my company with your project! We’ll see you next time!

• 5 out of 5Julie Allena year ago

  Roofsmart and Brody deserve more than 5 stars. I had new windows and doors, siding, gutters, and roofing done. Brody and his crew were so easy and friendly to work with. Everything was done the way I wanted and it was one of the most …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the really nice review Julie! And thank you for trusting RoofSmart with your project! Brody is a great guy and RoofSmart is grateful to have him.

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