Roofing contractor
Recon Roofing & Construction
455 SW 5th St C, Des Moines, IA 50309
- Google average
- 4.9
- Ratings counted
- 574
- One and two star
- 15 of 574(2.6%)
- Iowa median
- 2.8%
The first three are Google’s own figures for Recon Roofing & Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Iowa roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 550 | 96% | |
|---|---|---|---|
| 4 | 8 | 1% | |
| 3 | 1 | 0% | |
| 2 | 0 | 0% | |
| 1 | 15 | 3% |
About typical — the typical roofer in Iowa sits at 2.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 12 one and two-star reviews we hold, most recent first.
- 1 out of 5Rachael Anderson2 months ago
I thought I was using a company that would make sure that they do quality work. Instead I'm finding that previous work done on my house by Recon was a waste of money. A roof leak that they claimed they repaired is back again and is going to …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Oscar Cabeza4 months ago
Multiple of there door to door sales men kept coming to my house when I have a no Soliciting sign. And then there worker wanted to argue with me about what Soliciting is. If this is how you train your workers, your just asking to get a law suit.
Reply from the business
Oscar, we completely understand your frustration—that’s not a great experience, and I don’t blame you for being upset. That said, we want to clarify that this was not our company. We do not conduct door-to-door sales, and we absolutely respect “No Soliciting” signs. In fact, we’ve built our reputation on professionalism and respect for homeowners, so what you described goes directly against how we operate. It sounds like there may have been some confusion with another company—possibly one with similar colors or branding who does this as their tactic. If you’re open to it, we’d really appreciate you updating or removing the review so it reflects the correct company. We take our reputation seriously and work hard to earn it the right way. Either way, I’m sorry you had to deal with that situation. No one enjoys unexpected knocks at the door. Wishing you a better experience moving forward.
- 1 out of 5Dorothy shier8 months ago
my siding that was done started to have some issues informed them they said they would send have someone come out no one did so the a months later contacted them again and same thing no one came to fix it now a year and a half out and still …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Dorothy, We truly appreciate you bringing this to our attention, and we're sorry for the frustration this situation has caused. We did come out earlier this year to address the concerns you reported, and it looks like you reached out again yesterday—unfortunately, your review was posted before our team had the chance to return your call. Your original project advisor is no longer with the company, and we’re making sure nothing from that transition created gaps in communication. That’s our responsibility to fix. We stand behind our work, and siding should absolutely hold up the way it’s supposed to. We want to make this right and we will be reaching out to address any warranty-related issues. We're committed to resolving this quickly and making sure your home looks the way it should. Thank you for your patience, and we look forward to getting this taken care of for you.
- 1 out of 5Michelle Illiana year ago
I really wanted to be able to recommend this company to friends and family, but unfortunately I wouldn’t at this point. We are almost at a year now when our roof, fascia, gutters, and screens of our deck have been replaced. The roof “rainwater diverters” around the front door were never put back on, so rain pours onto the front steps, near the foundation, instead of going into the gutters. there is fascia that is still not replaced and was supposed to be, and paint missing from the corners of the new fascia. It looks bad and disappoints us they were in such a rush not to notice finishing work like this . A shingle lifted since about the time of install and they have not been out to address it. The deck screens blew out shortly after the project manager installed them(the originals of 20+ yrs never blew out, they were just old, had holes and hail damaged) but we were told that we should make another insurance claim for wind damage rather than admitting to poor install and standing behind their work- (lesson learned to have someone who actually installed porch screens do this. However we were assured that Recon installed them and would take care of it.) we continue to watch more screens blow out as the months go on and our screened in deck hasn’t been used all summer. If communication was better and things were actually held to a professional standard the company stood behind and was proud of, we would give more than a one-star rating. That’s the kind of work we were looking for. Communication is once every 3-4 weeks from our project advisor. We never knew when crews would be there or not to work on stuff. But we were told several times that Recon would take care of us. We are really disappointed and I hope no one else walks away with the same situation as we did, from having a job done by this company. If we were to do it again, I wouldn’t have Recon doing it.
Reply from the business
Michelle, your experience with us is unacceptable. This is certainly not the standard of quality or communication we strive for, nor what the majority of our customers have experienced with us. We have elevated this to the leadership team; we will look at your account and project and will reach out to you directly to try to make this right. Honest, thoughtful feedback like this, although frustrating and disappointing, makes us better. But that doesn't make things right. We will do all we can to earn your trust back, and we completely understand if the opportunity is too far gone. Thank you for making us better. We will talk soon.
- 1 out of 5Michael Vulcanoa year ago
Bad supv. Contractor couldn't do anything but lie to me. From beginning to end. Workers unsupervised, broke things. I just now finished the repairs inside from them not covering my roof with storms moving in . 3 rooms damaged. When telling them to do something ,the workers laughed at me. After taking receipts in , they said they'd reimburse me. Never heard a word! I've developed carpal tunnel, from doing the work myself. Many injections! I could go on and on. Stay away from this outfit! Let them ( RECON) the next customer.
Reply from the business
We are truly sorry to hear about your experience and appreciate you bringing these issues to our attention. The individuals you worked with are no longer with our company. This is unacceptable and not the standard we strive for, and your feedback is invaluable in our ongoing efforts to improve our services. We would like to address your concerns and find a way to remedy the situation. Our management team is actively reviewing your account, and you will be hearing from us shortly. Thank you for your patience and understanding.
- 1 out of 5Kristya year ago
Don't know much about his work but he just caused an accident on the freeway and kept driving. I wouldn't want his wreckless behind on my roof
Reply from the business
This is absolutely unacceptable behavior. We're deeply concerned and need to understand exactly what happened so we can handle it appropriately. Can you please call our leadership team immediately with the location and vehicle details at 515-489-0123, or email the information to alex@reconroof.com. Thank you so much for bringing this to our attention.
- 1 out of 5Preston “elmo” Elliott-Moore2 years ago
Warped roof, leaks we never had before, bathroom ceiling fell in and it took filing a grievance with the BBB to get a response. When we did, their representative was great but seems like they didn’t fix the entire problem like we thought they did. Now we have leaks near our door and our kitchen wall is showing water damage because of their terrible job. I was willing to give them a chance to make it right. Never again. It was a complete waste of time and money going with them. Not only are we out what we initially paid, we have to hire another company to do it correctly and fix our kitchen wall.
Reply from the business
You have every right to be upset. We thought the problem was solved. It clearly is not. It will be nearly impossible to earn your trust back. Your experience is not reflective of our standard. A member of our team will be reaching out to offering to help, but we understand your hesitation. We value your feedback and appreciate the opportunity to address your concerns directly.
- 1 out of 5Jonathan Blakeley2 years ago
Horrible experience. Zero communication on when contractors would be here, incomplete work, had to have the painters come back 3 times to fix paint and it’s still not great. If I hadn’t caught the quality mistakes they would have been happy to cash my check and move on, no craftsmanship. They pushed my dryer vent in and I’m stuck fixing it.
Reply from the business
This situation does not align with our core values, and it is certainly not reflective of the typical service our customers receive and deserve to have. We will be reaching out to try to make things right. We sincerely apologize for any inconvenience caused. Talk soon.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding65
- answering questions44
- timeliness38
- responsive staff28
- thorough inspection26
- gutter replacement23
- hail damage repair13
- window installation9
- no hard sell4
- shingle repair4
Other reviews we hold
14 more of the 514 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Tracey Carra month ago
This is a top shelf operation. Clean cut, respectable people throughout our experience. Thank you for your professionalism and service. Keep up the great work!
- 5 out of 5brent osborne2 months ago
Recon has been tremendous for us. Prompt service, quality work, quick to respond to questions and needs. Highly recommend the crew at Recon and will use them again!
- 5 out of 5Gabriel DeJong2 months ago
Got great communication and reasonable pricing from Recon. They were flexible and made sure the project met our needs. Would definitely recommend.
Reply from the business
Thank you for the review Gabe! We look forward to helping you with your next roofing, siding, gutters, or window project!
- 5 out of 5Sean Hartnett3 months ago
Everything that could have gone wrong did go wrong. After our roof was replaced, we discovered that the shingles hadn’t adhered properly. During a rainy and windy day, the shingles were pulled up, and we ended up with water coming into the house. The best part of this experience was working with Derrick. He went above and beyond to help us get everything resolved. They replaced the roof again within just one week. That level of customer service is incredible. In construction and roofing, things can go wrong that are out of your control—but how you handle those situations says everything about your business. Because of that, they absolutely earn 5 stars from me.
Reply from the business
Thank you so much for taking the time to share your experience, Sean. We’re thrilled to hear that Derrick went above and beyond to make things right for you—his dedication is exactly the standard we strive for every day. While we regret the initial issue with the shingles, we’re glad we could resolve it quickly and restore your peace of mind. Your kind words mean a lot to our team, and we truly appreciate the 5‑star rating. If you ever need anything else, please don’t hesitate to reach out.
- 5 out of 5Ted NusEdited 3 months ago
Team was professional and quick to address any needs. Would not hesitate to recommend them to anyone. #Integrity
Reply from the business
Hey thanks Ted!
- 5 out of 5SJonesy34 months ago
Recon roofing is the best around. Jared came out to do an inspection on my attic for a house inspection. He did a very thorough inspection and very professional. This is the only company I recommend to anyone asking for a roofing company. Very professional and easy to deal with!!
Reply from the business
Thank you for your kind words, SJonesy3! We're glad to hear that you had a positive experience with Jerod during your inspection. Your recommendation means a lot to us, and we strive to provide the best service possible. If you ever need assistance in the future, don't hesitate to reach out!
- 5 out of 5Jonathan Kennedy5 months ago
I had a very good experience working with Jerod on a roof replacement and related repairs. Communication throughout the project was clear and consistent, and the work was completed quickly once the job started. Pricing and payment structure …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your wonderful feedback, Jonathan. We're glad to hear about your positive experience with Jerod during your roof replacement project. Clear communication and trust are essential, especially for out-of-state owners, and we’re pleased that Jerod was able to meet your needs effectively. We appreciate your recommendation and look forward to assisting you or anyone else in the future!
- 4 out of 5Curtis WoodEdited 5 months ago
It was impossible to get ahold of anyone here. After a week I was finally able to get in contact with the owner and Colton. Colton came out, found the issue, and did a temporary repair until they can come back for a final fix. Communication going forward has been improved 100%. Thank you Colton
Reply from the business
Thank you for your feedback, Curtis. We're glad to hear that Colton was able to assist you and that communication improved. We stand behind our warranty and we appreciate your patience and understanding as we worked to resolve the issue. We hope youre happy with the end result. If you have any further questions or need assistance, feel free to reach out!
- 5 out of 5Rachel Carano6 months ago
Highly recommend this place!! They came out to check one of our center’s roofs, quickly diagnosed the concerns, and were incredibly honest and easy to work with. On top of that, they generously donated three large, beautiful dry erase boards for our classrooms!! So grateful for businesses that truly support their community. 🙌💛 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your wonderful feedback, Rachel! We're thrilled to hear that you had a positive experience with our team. It's always our goal to provide honest and efficient service. We're also glad to have the opportunity to support your center. Your recommendation means a lot to us!
- 5 out of 5Travis Rothmeyer6 months ago
The owner JEROD did an extremely thorough home inspection for me on a prospective investment property and warned me of many pitfalls I had overlooked. I couldn’t recommend anyone any more than JEROD ⭐️⭐️⭐️⭐️⭐️ He’s my new GoTo for any type of home inspection, maintenance or improvement project from this point onward✔️
Reply from the business
Thank you, Travis, for your fantastic feedback! We're thrilled to hear that Jerod provided such a thorough inspection and highlighted important details for your investment property. We appreciate your recommendation and look forward to assisting you with any future home inspection, maintenance, or improvement projects.
- 5 out of 5Donald Currey7 months ago
We have used Recon Roofing several times, each time they did excellent work Derrick was especially attentive, he came out to look over our job in the same day we called his crew arrived the next day, there service work was done with …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Bill Ekhardt7 months ago
Bradey was great to work with. I recommend them for a competitive price and the best warrantee of my five bids. They did quailty work and the communication was effective. Do review the contract. Bradey and I had to add the Recon Roofing lifetime warrantee to the agreement because it wasn't in their boiler plate contract.
- 5 out of 5Lindsay Amstutz9 months ago
Gigi’s PlayHouse - Board Member On many mornings after (or during) a rainstorm, we make a beeline for the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the fantastic review, Lindsay! It was our pleasure to identify and resolve the roof issue quickly. It's also wonderful to know that you can now enjoy your karaoke room worry-free (and slip-free when busting out dance moves) after a rainstorm! If you need any further assistance in the future, don't hesitate to reach out.
- 5 out of 5Michael EnTin9 months ago
Dave Montgomery & crew we're all very professional, very quick, and did an excellent job as craftsmen. They installed a new roof in a day and new siding in a few. They found some rotting wood during the process and communicated they would fix it and were up front with the additional price that would be. The whole time Dave was very good about communicating what next steps were and helped get us in contact with a Solar team that could help us temporarily disconnect and reconnect our solar before getting the new roof. He even went above and beyond, finding the last bit of a discontinued color we really wanted for our siding. Can't say enough great things, thank you Dave & crew!
Reply from the business
Thank you for taking the time to share your experience, Michael. We're thrilled to hear that Dave and the team provided you with exceptional service and craftsmanship. It's great to know they were proactive in addressing any issues and communicated well throughout the process. We appreciate your kind words and support, and we're glad you are happy with your new roof and siding! If you need anything in the future, don't hesitate to reach out.
The latest post from this business
Posted by Recon Roofing & Construction to their own Google profile 2 years ago. Their words, not ours.
Severe storm damage led to a complete roof and siding replacement for a home in Cedar Rapids, restoring its integrity.May 19, 2026Learn more
What Recon Roofing & Construction says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Are you licensed and insured? We sure are! Do you…”
Warranty offered
“…Materials Blog money stuff Financing Warranty Special Offers Referrals Recent…”
States a founding year
“…Since 2019, we’ve been building trust—one…”
Free estimates
“…Reviews 4.9★ Average Rating Schedule free inspection Our Services How We Can Help View all…”
Mentions the BBB
“…Plus, we’re BBB-accredited and have an A+ rating.…”
Their site also states: insured.
Other roofers in Des Moines
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Heartland Roofing, Siding, and Solarroof replacement, insurance claim assistance, courteous staff4.8687 ratings4.1% one and two star(515) 523-7584 | 4.8 | 687 | 4.1%28 of 687 | (515) 523-7584 |
| Waddle Exteriors & Roofinggutters, roof replacement, gutter replacement4.9580 ratings2.2% one and two star(515) 575-2378 | 4.9 | 580 | 2.2%13 of 580 | (515) 575-2378 |
| Walter Roofing - Des Moinesroof replacement, easy process, insurance claim assistance5.0443 ratings0.7% one and two star(515) 343-6955 | 5.0 | 443 | 0.7%3 of 443 | (515) 343-6955 |
| Right Roofing & Sidingroof replacement, gutters, siding repair4.9363 ratings0.3% one and two star(515) 729-0770 | 4.9 | 363 | 0.3%1 of 363 | (515) 729-0770 |
| Wegner Roofing & Solaranswering questions, personable staff, solar needs4.9299 ratings1.3% one and two star(515) 985-5454 | 4.9 | 299 | 1.3%4 of 299 | (515) 985-5454 |
| Wagoner Roofinggutters, insurance claim assistance, siding replacement5.0221 ratings0% one and two star(515) 225-8147 | 5.0 | 221 | 0%0 of 221 | (515) 225-8147 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 574 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 568, of which 514 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.