Roofing contractor
RoofClaim
260 N Wickham Rd, Melbourne, FL 32934
- Google average
- 4.9
- Ratings counted
- 1,764
- One and two star
- 29 of 1,764(1.6%)
- Florida median
- 2.5%
The first three are Google’s own figures for RoofClaim, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 1,715 | 97% | |
|---|---|---|---|
| 4 | 17 | 1% | |
| 3 | 3 | 0% | |
| 2 | 5 | 0% | |
| 1 | 24 | 1% |
About typical — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 25 one and two-star reviews we hold, most recent first.
- 1 out of 5Jennifer5 months ago
You’re going to kill somebody with your driving. Instead of stopping for a stop sign this guy decides to speed up, run the stop sign and cut in front of traffic on a 55mph road (sr44), about causing a multi car pileup. Driver then proceeds to swerve all over the road, like he was drunk. Not a great way to represent your company.
- 1 out of 5Robby Cook2 years ago
I was called at 9:15 am on 8-21-23. I have never solicitated any information, or contact from your organization. I spoke to Mico (sp?) As they blindly call my personal cell phone, lying that they are in the area and wanted to know if my …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5asmr only2 years ago
Only work with them if you want them to leave trash around your home everywhere. Wouldn't want someone who can't read redo my roof.
Reply from the business
Asmr, it’s our goal to leave a clean environment at your home when we complete a new roof. If there was debris left behind we would be glad to send someone by to do a thorough cleaning. We can not locate an account under the name used on this review. Please contact our office so we can properly and quickly assist you. As for the reading abilities of the teams installing roofs - we do not and will not require them to read English. Our requirement is that they expertly remove and install roofing material. The work they perform is admirable and challenging in the heat and the cold. We commend them for their hard work and couldn’t provide the services we do without them!
- 1 out of 5Jasmin Tufek2 years ago
I would not recommend RoofClaim to anyone after my experience with them. I am a huge fan of google reviews and this is how I find most of my services so when I find a service I appreciate I try to leave a positive review for them. This is not one of those times. I do not know if I just had one off bad experience but I do believe in leaving reviews based on my personal experience. Kept asking me about going through my homeowners insurance even when I initially said that I did not want to make a claim since I have had multiple inspectors look over my roof and they have all said that they did not see any damage that would warrant making a claim with my insurance company. When I asked for the type of shingle that would be used and if they would be using the manufacturer recommended nails I was told that information would be too expensive to provide to each homeowner. When I got the estimate it was $3,000 - $4,000 more than every other roofing company I received estimates from. I was told that if I approved RoofClaim going through my homeowners insurance, and if that insurance was denied, I would get a cash discount off my price, but the exact amount of that discount could not be provided at the time of the estimate. Over $200 per sheet of plywood after the first one where the other companies estimate provided up to 3 sheets and about $75 per additional sheet after the first 3. I expected a lot more from a 4.9 star company with 1,500 reviews.
Reply from the business
We apologize that you did not seem to enjoy your experience with RoofClaim. It appears the representative that worked with you did not meet the RoofClaim standard, as much of the information you provided is inaccurate. We will use your feedback as a training opportunity to prevent another experience like this in the future. We always inform our homeowners of the material that will be used on their roof. However, we do offer products from different manufacturers so we would not be able to provide exact manufacturer recommendations until you selected your replacement shingle choice and you did not make it to that part of the process. We provided you a quote at your request, and we are sorry that it was not lower than other options you found. We strive to offer top notch service, material and industry leading speed of service, unfortunately we can't also be the cheapest in every circumstance. We price our estimates accordingly with our costs associated with business. We apologize you were not satisfied with your experience and hope you'll reconsider us for your roofing needs in the future.
- 1 out of 5Kat KennedyEdited 3 years ago
I was walked thru various sites for rating by sales for 5 stars. This is an edit. I was told I had hail damage, which I did not. Salesman said if I was turned down by insurance that he would work with me to figure out financing or something. After he was told the insurance denied the claim, I never heard from him again. I was threatened with losing my insurance due to roof’s age and was terrified I would be left without insurance. He gave me hope, then hung me out to dry. Would NEVER use this company. Too bad… they lost out on a sale.
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Ms B3 years ago
Not as helpful as previously thought … Kevin is quick to ask for that 5 star review ASAP but nothing got done … at first there is a lot of talk about help and if this doesn’t work we will try another way don’t worry … God sent me to you ..yeah he actually said this… but after the first no ….. you will be ghosted … good luck !
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Tyler3 years ago
Do not use this company !! I would not recommend this company to anyone I know . Terrible customer service and quality of work. They use the cheapest of the cheapest companies to subcontract the work out to . I’ve found many many nails after the project was completed and many more to this day everytime it storms and is windy out . They damaged three of my security cameras as well and deny that they did the damage! Stay away from this company!
- 2 out of 5Joy3 years ago
They started off well, but became less supportive after the deal was done. They always have a reason to squeeze more money from the insurance company without guaranteeing the interests of the customer and try to justify the previous statement with other reasons. Because they don't have to worry about not getting the money, and it is hard to contact the person in charge again.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- free inspection351
- claim assistance274
- roof replacement148
- easy process125
- courteous staff79
- new roof74
- roof claim45
- clear explanations36
- damage assessment20
- informative staff20
Other reviews we hold
14 more of the 621 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Fyaad NabbieEdited a month ago
Kevin came did a professional inspection of my entire roof, he went on the roof found the damage shingles took pictures and showed it to me. Unlike the previous inspector he actually went on the roof and showed me what he found. I would definitely recommend him to anyone seeking a roof inspection.
Reply from the business
Thank you for your recommendation! Our team is committed to delivering detailed and professional roofing assessments!
- 5 out of 5ines perez6 months ago
We have been so happy with this process with RoofClaim, especially Kim and Sam. Sam was very knowledgeable and Kim is so bubbly and happy. Can’t wait for my new roof!!
Reply from the business
Ines, thank you for sharing your kinds words!
- 5 out of 5C. Dixon Hightower6 months ago
Our Duration Storm roof was installed in 2015. It has certainly met the challenges of hail and winds we have in this area of Colorado. Our roof has held up beautifully and looks much like the day we had it …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Liane Brito7 months ago
Such a nice, friendly yet professional experience. Kim is so knowledgeable and did help me during the roof replacement process!
- 5 out of 5Heather Wahler7 months ago
Izzy and Kim were absolutely phenomenal and so beyond patient. They went above and beyond for us and I would absolutely use them again in the future.
Reply from the business
Heather, thank you for your kind words and letting us roof you happy!
- 5 out of 5Elvin Augustus7 months ago
Installers were professional, fast and cleaned the area very well afterwards.
Reply from the business
Elvin, thank you so much for your feedback, and for having us complete your roof replacement. We appreciate your business!
- 5 out of 5Sylvia Lewis7 months ago
Kim was very helpful
Reply from the business
Great! We value Kim, and we are glad you do too! Thanks for choosing RoofClaim
- 5 out of 5Brett Ballard8 months ago
roof claim got me a roof replaced after two failed attempts when trying on my own sent droin for inspection photos and worked with my insurance to get fully replaced did great work with install and would highly recommend
Reply from the business
Thank you for choosing RoofClaim, we are happy that you received the service you deserved!
- 5 out of 5Adam Little9 months ago
Great work! They got my roof done in one day! Very nice clean up after as well which was much appreciated.
Reply from the business
Adam, thank you so much for your kind words and trusting us with your roof replacement!
- 5 out of 5Alyson Walsh11 months ago
We had our roof replaced on August 18, 2025 due to hail damage. We worked with Ismaldo Rodriguez in the process and he was very pleasant and awesome to work with. The roofers did an outstanding job on the roof and replaced everything in one day and picked up all trash in the same day. We are very happy with this company.
Reply from the business
Thank you for your kind words! We're glad Ismaldo provided excellent support throughout your roof replacement. Our team is dedicated to delivering efficient service and a smooth roofing experience!
- 5 out of 5Sonja Hartmann11 months ago
Izzy from RoofClaim was amazing, very professional, polite, on-time, knowledgeable and responsive. He answered all my questions and made the whole process as easy as possible for us.
Reply from the business
Thank you so much Sonja! We're thrilled to hear that Ismaldo was able to provide you with knowledgeable and helpful support. It was a pleasure working with you!
- 5 out of 5Ann Respol11 months ago
Thank you Izzy for assisting us with our roof
Reply from the business
Thank you for your review Ann! Great job Izzy!
- 5 out of 5Marie Gourdet11 months ago
Izzy and his team were amazing. Helped each step of the way and completed the roof in 1 day.
Reply from the business
We are so glad you had such an amazing experience. Thank you for the review Marie! Amazing job Izzy!
- 5 out of 5Carie Leroux11 months ago
We came back to RoofClaim after 5 years because my father was so pleased with their work the first time. Living in Florida with hurricanes and hail, his roof needed attention again, and once more, they did an amazing job! A huge thank you to Izy Rodriguez, who helped us both times. He is truly the best consultant, professional, kind, and dedicated to getting everything done on time for my father’s home. The whole team, office staff, inspector, and crew, was outstanding, with great communication and step-by-step explanations. Honestly, they deserve more than 5 stars. I highly recommend them to homeowners and realtors alike.
Reply from the business
Thank you for your kind words Carie and for choosing RoofClaim again. We're delighted your father was pleased with our work, especially considering the challenges of Florida's weather. We're particularly happy to hear about Izzy's exceptional service. His professionalism, kindness, and dedication are truly valued. Your positive feedback about our entire team – from office staff to crew and their communication – means a great deal. We strive for outstanding service and clear explanations, and we're glad we met your expectations. We appreciate your recommendation to homeowners and realtors. Thank you for your trust and for sharing your experience.
The latest post from this business
Posted by RoofClaim to their own Google profile 11 months ago. Their words, not ours.
How to Choose the Best Shingle Color for Your Home. The best shingle color for your home depends on your exterior colors, roof pitch, climate, sun exposure, neighborhood style, and long-term maintenance goals. Neutral and blended shingles offer the most flexibility, while light colors reflect heat and darker colors provide contrast and hide wear.Feb 24, 2026Learn more
What RoofClaim says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Fully Licensed and Insured Million Dollar Guarantee…”
Warranty offered
“…4 GUARANTEED SATISFACTION Protected by RoofClaim's…”
States years in business
“…with high-quality materials and over 20 years of experience. Roof Repair Melbourne…”
Free estimates
“…Get a Free Roof Inspection get a free inspection Residential Roofing Services Process…”
Financing available
“…coverage, we also offer flexible financing options to fit your budget. Select the…”
24/7 emergency call-out
“…G SERVICES Emergency Roofing Services - 24/7 Fast Roof Leak Repair When a roof…”
Mentions the BBB
“…we’ve become the top choice as a BBB-accredited roofing company, helping homeowners…”
Their site also states: license number shown, insured.
Other roofers in Melbourne
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Hippo Roofing, LLCmetal roof, warranty, easy process4.8683 ratings4.8% one and two star(321) 951-2500 | 4.8 | 683 | 4.8%33 of 683 | (321) 951-2500 |
| Superior One Roofinganswering questions, courteous staff, easy process4.9490 ratings1.0% one and two star(321) 250-9396 | 4.9 | 490 | 1.0%5 of 490 | (321) 250-9396 |
| Direct Metal Roofingmetal roof, answering questions, roof replacement4.8411 ratings3.9% one and two star(321) 204-7663 | 4.8 | 411 | 3.9%16 of 411 | (321) 204-7663 |
| Florida Roof Brosmetal roof installation, roofing crew, wind mitigation inspection5.0343 ratings0.3% one and two star(321) 418-8726 | 5.0 | 343 | 0.3%1 of 343 | (321) 418-8726 |
| DC Roofing, Inc.metal roof, answering questions, estimate4.9257 ratings1.2% one and two star(321) 419-1260 | 4.9 | 257 | 1.2%3 of 257 | (321) 419-1260 |
| RoofLabkind staff, smooth process, responsive staff5.0256 ratings0.8% one and two star(321) 758-1656 | 5.0 | 256 | 0.8%2 of 256 | (321) 758-1656 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 1,764 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 650, of which 621 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.