ROI Construction

All 6 of the one and two-star reviews we hold for ROI Construction, most recent first.

• 1 out of 5Sheena Dasani2 days ago

  Recently purchased a solar panel system and it dropped production 70 percent overnight in July and the system has clearly been malfunctioning since then. Rather than contact me directly they have basically refused to engage and have tried to get around the real issue by asking me for unrelated items such as my electric bills. I’m likely going to be out thousands paying another company to fix this.

• 1 out of 5Kim Dave5 months ago

  First their website is not accurate. Their website clearly states that they do roof repair. However, when I called they told me that they only do replacement. After I turn down their initial call to replace my roof, now I'm getting solicitation call from them at least 3 times a day.

• 1 out of 5Tod6 months ago

  The worst service I've ever seen; they're unprofessional and provide terrible service

• 2 out of 5Marc Massona year ago

  I contracted with ROI to replace my flat roof and install solar panels. Despite there being cheaper options available, I selected ROI because they offered to handle both the roofing and solar install - which was a complicated task that …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Garth Supervillea year ago

  My experience with ROI Construction has been deeply frustrating from start to finish, and I can no longer stay silent. From the very beginning, communication was disorganized and unprofessional. I was told my project would begin within six weeks—but it took over ten weeks to start. During that delay, I was left in the dark with zero proactive communication from project management. Reaching someone on the phone was nearly impossible, and my messages routinely went unanswered. When work finally began, the crew on-site was respectful and courteous. Unfortunately, they were sent without all the necessary parts and had to leave mid-job and return hours later, turning a straightforward 3-hour job into a full-day. This was yet another example of poor internal coordination. Then came the billing issues. I initially left a review expressing my dissatisfaction. To their credit, ROI's manager called, acknowledged the mistakes, apologized, and offered a $200 discount, which I accepted in good faith. I removed my review hoping they were taking steps to improve. But weeks later, I received a call and email from ROI stating my initial down payment was never processed and that I now owed the down payment amount again. I immediately contacted my bank and confirmed the payment had been processed and cleared. I sent ROI: A bank-issued receipt showing the cleared transaction. Their own confirmation email from the day the payment went through. Despite this, ROI sent a second email claiming I hadn’t paid. I sent another official receipt from my bank—and I’m now waiting for them to acknowledge what is clearly an internal accounting error on their end. At this point, what started as a poorly managed project has become extremely frustrating and time consuming. ROI Construction’s internal breakdowns in communication, billing, and customer service are unacceptable. I cannot in good conscience recommend them to anyone. Look elsewhere if you want your project handled professionally and

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5C LWa year ago

  Installed solar. Stomped over my flowers/plants. Left debris in the yard. Used one of our bathrooms without permission. The problem with that is they left the toilet seat up and the sink a mess. Used our neighbors fence as their work station.

• siding33
• professional crew32
• responsive staff27
• thorough inspection22
• gutter replacement18
• window replacement14
• solar panel installation13
• seamless process11
• skylight replacement8
• metal roof installation5

14 more of the 401 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Linda Meixner47 minutes ago

  My experience with ROI was totally 5 Stars worthy! The communications were clear, timely and so wonderfully friendly. I will miss my calls with Cesar - just the BEST. Each leg of the installation process was completed well, no mess, no fuss. I highly recommend them and look forward to joining the solar universe.

• 5 out of 5John Macalino5 hours ago

  I’ve been putting off cleaning my gutters for some time now. I submitted a google request for quotes on a Friday and Leandro responded immediately and scheduled an appt with me on Monday morning. He arrived on time and sent me pics of the job as I was called away for work. Despite not being on site, I felt comfortable with having him complete the work as the communication was on point. I’d definitely recommend using Leandro Teletor again!

• 5 out of 5Daniel Sortoa day ago

  Great experience with ROI Construction! They worked on both my house and my father-in-law’s house, and we couldn’t be happier with the results. Everything was done professionally, quickly, and with great attention to detail. The whole process was smooth from start to finish. Definitely recommend them to anyone looking for quality work!

• 5 out of 5Patricia Grimes2 days ago

  I am greatly please with ROI Construction. The team worked in a spirit of excellence. They went above and beyond in satisfying all of my requests. I am thankful to Cesar, very professional, doing a wonderful job in communicating every step of the process . It was a great help to me that he provided a follow up emailed of all of our conversations. In addition, the team left the site cleaner than they found it. :)

• 5 out of 5martha Mizroch3 days ago

  I am the biggest skeptic of all times and trust very little . But this people have restored my faith in humanity . They are so professional . They keep you in the loop constantly. Everyone I dealt with was incredibly kind at times even when I was not. . I recommend these people so highly . What a pleasure to work with them

• 5 out of 5Shirley Jones3 days ago

  Had a good experience with ROI Construction. Very professional, and the crew was efficient and did good work, and cleaned up afterward. Would recommend them and work with them again.

• 5 out of 5Jeri HallEdited 4 days ago

  The process of the initial consultation to replace all my windows went very well. All my question were answered in a timely manner. It was a pleasure working with Andrea/ project coordinator.

• 5 out of 5Steve Ricks4 days ago

  Great company, they kept me informed throughout the installation. Effective communication is the answer for everything. Thank you Cesar and ROI…

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Anna Gibbs5 days ago

  So easy to work with! Saira made everything seamless and answered all my questions!

• 5 out of 5Nanette Porter6 days ago

  Thank you ROI and team for the fantastic work installing my attic fan. The technician was prompt, polite, and professional. He did an awesome job explaining what he did and sharing pictures. ROI followed up to make sure I didn't have any questions or concerns. I truly appreciate the time and effort it took to make this happen. I would highly recommend ROI.

• 5 out of 5Joseph HeffernEdited a week ago

  ROI provided quality workmanship on my roof replacement. The Customer Service level was above and beyond expectation. There are very thorough on the build process and and responsive to questions. I would recommend ROI Construction to everyone

  Reply from the business

  JOEEEE!! Thank you so much for allowing us to come out to complete your Certainteed Moire Black shingle roof in Olney, MD! We appreciate you choosing ROI Construction for your project!

• 5 out of 5Barron BrooksEdited a week ago

  I was very impressed and Satisfied with my project from Start to Finish. Andrea, Project Coordinator went above and beyond.She is knowledgeable and Very Professional truly a great asset to the ROI Const. Company..

• 5 out of 5Tim SidburyEdited a week ago

  The company made the corrections to my solar panels efficiently and quickly. Great service response. Thank you

• 5 out of 5Carol Onorato2 weeks ago

  Your crew was excellent at there jobs and were very professional and I am 100% satisfied with the finished product

• Licensed

  “…As a fully licensed, bonded, and insured Maryland roofing…”

• Warranty offered

  “…Master Shingle Applicator 10 Year Full Warranty & Lifetime Limited Warranties…”

• Free estimates

  “…(833) 766-3764 A+ Rating on the BBB Free Estimate Home Roofing Emergency Roof Repair…”

• Mentions the BBB

  “…ALL Exterior Projects (833) 766-3764 A+ Rating on the BBB Free Estimate Home Roofing…”

• Family owned

  “…Family-Owned & Operated CertainTeed Master…”

Their site also states: insured, bonded, states years in business.