Roofing contractor
Rocky Mountain Roofing Services
100 Mountain Park Pl A, Albuquerque, NM 87114
Listed under Santa Fe, NM
- Google average
- 4.9
- Ratings counted
- 51
- One and two star
- 1 of 51(2.0%)
- New Mexico median
- 3.6%
The first three are Google’s own figures for Rocky Mountain Roofing Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New Mexico roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 50 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 2% |
About typical — the typical roofer in New Mexico sits at 3.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Rocky Mountain Roofing Services.
- 1 out of 5rayray12343 years ago
I have a leak in my upstairs utility room between the walls coming from my roof. I had a leak approximately (3) years ago in the general vicinity and thought I'll contact the same roofing company who repaired it to come out and give me an estimate. I called approximately (4) weeks ago and left two messages with the Senior Project Manager who I had dealt with in the past by the name of Shiloh. I have yet to hear back from him, this is a complete lack of professionalism on his part to not return my call or text me back. I will never do business with this company again, I have since moved on and hired another roofing company that values their customers.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement19
- pleasant crew9
- efficient crew9
- competitive pricing6
- skylight removal3
- onsite inspection3
- moisture checks2
- no extra charges2
- residential roofing2
- detailed work2
Other reviews we hold
14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5P M3 months ago
I highly recommend Rocky Mountain Roofing. Shiloh and Gabriela were there for me each step of the way, and the crew were polite, efficient and accomodating.
- 5 out of 5Kim Tapia5 months ago
I had a wonderful experience with Rocky Mountain Roofing. They repaired severely damaged parapets and roof areas on my home, and the workmanship was outstanding. The crew was punctual, professional, and very thorough. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5JMiller Miller5 months ago
Could not be more pleased from inital contact with Rocky Mountain, to onsite inspection, quote, scheduling, workmanship and followup. Crew was easy to work with, no litter, answered questions, and never heard "thats not in quote and will be extra". The thermal imaging drone was cool too.
- 5 out of 5Elaine Meizlish8 months ago
Rocky Mountain Roofing is a great company to work with. We had our roof replaced this summer. Shiloh, the owner, was great to work with and answered any questions and concerns we had. His crew was great to work with, very respectful and …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Deb V9 months ago
Professional & Fast! Very pleased with my new roof! Recommend Rocky Mountain Roofing Services!
- 5 out of 5Irene Mestasa year ago
Rocky Mountain Roofing, Is an awesome company, they helped me, when no one else would, they work fast,and all the men working so polite, had my roof done in 1 day, They made sure everything was cleaned up, before they left, I would recommend them, for all ur roofing needs, I actually did, recommend them to my nephew, and my grandsons mom. I still can't thank them enough. My roof looks beautiful. Thank u again, RMR. Irene Mestas.
- 5 out of 5steven ra year ago
I recently had my roof replaced by rocky mountain roofing, and I couldn't be happier with the experience. From start to finish, the team was professional, courteous, and incredibly efficient. They arrived on time, explained the entire …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Richard Binghama year ago
They did a complete roof replacement, tearing off 3 previous roofs and repairing damaged decking, then replacing insulation and a new TPO membrane as well as the fascia and soffits. The work crew was very courteous and hard working. They did a great job. We are very happy with the results
- 5 out of 5Markeeta Browna year ago
Rocky Mountain's bid was lower than another bid I received, but the RMRS owner Shiloh Alvarado also just gave me a better feeling of confidence. (I only interviewed 2 roofers, but know someone who hired Shiloh after interviewing at least 6 …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Linda Marplea year ago
After calling multiple roofers with very little response, I was concerned that my little house is too small a job for most to bother with. However, I was shocked that Shiloh Alvarado actually came out 2 hours after I called and gave me a quote later the same day. I had a trip planned so I asked if it would be possible to get the job done beforehand; he said he could 'fit me in' since it was an easy reroof. We had to wait for the rain to abate but his crew was out 10 minutes early the day the roof dried. They finished midafternoon, cleaned up beautifully, and even filled in the driveway mud ruts left by their previous driver who tried delivering supplies in the rain. The crew did not follow my instructions when they removed and replaced the internet dish so it wasn't working after they left. Shiloh deducted the cost of readjusting the dish from my total bill. The bill itself was 'middle of the road' - not the cheapest but certainly nowhere near most expensive. In a world where it seems everyone is out solely for profit with shoddy workmanship, Rocky Mountain Roofing is a rare gem. I highly recommend them!
- 5 out of 5Julianne McGuinnessa year ago
So happy with my new roof from Rocky Mountain Roofing! It's solid, sturdy against the elements, and even beautiful! My house is in a high wind area at 6800' elevation in a very rural part of northern new Mexico (Coyote, west of Abiquiu) - …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Me Mikea year ago
Shiloh and his crew did a great job. They were dedicated to giving me a quality job at a reasonable cost. They were so professional in every thing they did . They communicated the progress, the issues and solutions for a roof that will last. They finsihed in a timely manner and cleaned any debris that fell off the roof.
- 5 out of 5Darren Collinsa year ago
The roofing crew did a great job replacing our tar/gravel with TPO. They were very professional and communicated appropriately. The only concern I have is cleanup. There are bits of TPO membrane and tar around our house. However, I recommend these guys without reservation!
Reply from the business
Darren, thanks for the great review. My apologies for the bits of TPO and tar that remained around the house. I will escalate this to our production team and make sure it gets cleaned up immediately.
- 5 out of 5Jesse Kaina year ago
Rocky Mountain Roofing did a professional job putting TPO on my roof. I was pleased with the results. I'd recommend them to anyone looking for a roofing job.
The latest post from this business
Posted by Rocky Mountain Roofing Services to their own Google profile 5 months ago. Their words, not ours.
Can You Paint Over a Ceiling Water Stain or Do I Need to Replace the Drywall?Jul 31, 2026Learn more
What Rocky Mountain Roofing Services says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We are New Mexico licensed (CID # 399017), insured, bonded, and…”
License number shown
“…New Mexico contractor (NM Contractor License # 399017 ) with real world expertise…”
Insured
“…New Mexico licensed (CID # 399017), insured, bonded, and 100 percent focused and…”
Bonded
“…licensed (CID # 399017), insured, bonded, and 100 percent focused and…”
Free estimates
“…Over 3 Decades of Experience. Get a Free Estimate Today! Request a Free Estimate —…”
Financing available
“…also works with insurance claims and financing options to help make the repair process…”
Mentions the BBB
“…Roofing Services is a family-owned, BBB-accredited Albuquerque roof replacement company…”
Family owned
“…We are a 100% family owned and run business with over 35 years…”
Their site also states: states years in business.
Other roofers in Santa Fe
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Fix My Roofwarranty, silicone coating, annual inspection4.8382 ratings3.1% one and two star(505) 919-8011 | 4.8 | 382 | 3.1%12 of 382 | (505) 919-8011 |
| Always Construction Services Incstucco repair, roofing, punctuality5.0245 ratings1.2% one and two star(505) 577-8503 | 5.0 | 245 | 1.2%3 of 245 | (505) 577-8503 |
| Santa Fe Stucco and Roofingroof maintenance, project management, daily updates4.596 ratings10.4% one and two star(505) 690-6215 | 4.5 | 96 | 10.4%10 of 96 | (505) 690-6215 |
| All Seasons Roofing Santa Feonline information, roof replacement, expert staff4.975 ratings0% one and two star(505) 657-4288 | 4.9 | 75 | 0%0 of 75 | (505) 657-4288 |
| McPartlon Roofing, Santa Feprofessional crew, efficient crew, thorough work4.674 ratings9.5% one and two star(505) 982-6256 | 4.6 | 74 | 9.5%7 of 74 | (505) 982-6256 |
| Fiddler Roofingroof replacement, warranty transfer, hail damage assessment4.366 ratings18.2% one and two star(505) 208-0808 | 4.3 | 66 | 18.2%12 of 66 | (505) 208-0808 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 51 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 23 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.