Roofing contractor
Richard the Roofer (Dial Richard LLC)
4889#B, Mercedes Dr, Liberty Township, OH 45011
Listed under Hamilton, OH
- Google average
- 5.0
- Ratings counted
- 62
- One and two star
- 0 of 62(0%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Richard the Roofer (Dial Richard LLC), read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 62 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Richard the Roofer (Dial Richard LLC). That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement21
- gutter covers10
- courteous crew8
- quick response8
- on budget7
- no upsell3
- credible roofers2
- free estimate2
- temporary repair2
- prompt arrival2
Other reviews we hold
14 more of the 61 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Sal’s Towinga week ago
Met with the owner today himself. Richard the Roofer. Very nice, humble and generous man. I highly recommend this Family local owned business.
Reply from the business
Thank you for your help with our vehicle today getting it and me off the side of the road with a impending storm baring down upon us
- 5 out of 5Ross Mullena week ago
Richard and his team did a great job. He gave guidance on what to look for in my insurance policy and was very honest throughout the whole process. I appreciated the way he explained everything to us and felt that I could trust him. He oversaw his workers the entire day of installment. Highly recommend
Reply from the business
Thank you Ross the journey for us to come together started eight years ago a good friend of your father hired us to do maintenance on his home and over the course of 7 years we serviced his house several times for minor issues lose trim, siding a loose gutter then last year he hired us to do his complete roof replacement and this year he recommended us to your father and we did some maintenance on his home and he referred us to you. I am very happy and proud that you hired us to do your roof replacement. This was my 8 year journey to get to know you. I thank you sincerely.
- 5 out of 5Josephine Marinucci2 weeks ago
Hi Richard, I just wanted to say a big thank you for everything with my dad's roof leak. As you know his roof was put on 14 years ago from another company. I really appreciate you coming out twice to track down the source of the leak, and for taking the time to actually fix it. The photos you sent and the phone call to walk me through what was going on meant a lot. It's rare to get that level of communication. Thanks again for keeping me in the loop the whole way through. My father was extremely pleased with your honesty and help.
Reply from the business
Thank you. Managing your 92 year old father's affairs from Maryland adds a layer of difficulty for you ,We understand your dilemma and try to place ourselves in your position and serve you accordingly. We pray the service we provided resolves the issue at hand until the time is right to replace the roof.
- 5 out of 5morgan Addisa month ago
Richard the roofer is absolutely amazing and more!! The work he provided was top notch and he's so thorough in every aspect of his business, threw the communication and the work, and to making sure it's all to your liking. His work was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the Blessings. The blessing of the work itself ,the blessing to work for a good family, the blessing of your kind words.
- 5 out of 5James Dennis2 months ago
Richard just did repair work to our roof and the results were fantastic! Richard always shows up with his crew and discusses the work with you him and the crew so no misunderstanding occur! Fair Price Great Work and Prompt clean up And they …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Mr. Dennis it is a honor to serve a Vietnam era veteran thank you for serving your country in tumultuous times you deserve a tremendous amount of respect for that service from all generations.
- 5 out of 5Rick3 months ago
Superb workmanship on gutter cleaning and installation of new guards. Fast, efficient, reasonable and friendly. Highly recommend!
Reply from the business
Thank you for keeping us in mind for the past five years of noticing our signs and billboards and calling us when the need arose. Community support is essential for us.
- 5 out of 5Justin Richmond3 months ago
Great company and Richard was very upfront and made a difficult experience easy. The crew was very respectful of my yard and did an excellent job not tearing up my yard, I will recommend Richard to everyone I know from here on out. Honest and hard working company!
Reply from the business
Thank you Mr.Richmond as a friend of a friend that we both have a great deal of respect for I am proud that we could honor his referral. Now we both have gained a new trusted partner in one another in the trades. Your management in the industrial heating and cooling industry gives you special insight and adds weight to your words.
- 5 out of 5Renee Cherry3 months ago
Richard and his team helped with a problem we had on our roof. They fixed it but then winter hit and some bad wind so the problem was not solved. They had to come back out to make it right and they did! No big circles to get it permanently fixed. Shows the take pride in their work!
Reply from the business
Thank you. Christmas lights installation is not a service we offer but my retired brother does small jobs, we try to help by referring others to help homeowners without it costing them a small fortune. It end up being more difficult than it appeared on the face of it and we had to help get this one over the finish line. I honestly did not want to get involved but I'm happy it's done and you are happy thank you for the kind words.
- 5 out of 5Jan Moore4 months ago
We contacted 3 companies to replace the roof, gutters and downspouts on our 32 year old home.. Richard was by far the most thorough in the inspection and explaining various options and approaches to the project. Photos he took during the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank You Mr. and Mrs. Moore, Working for you I gained more than wages. During are process meetings I gained insight from Mr. Moore a retired business owner himself. It has been a great experience for me to interact with you on your project.
- 5 out of 5Sandy Sears5 months ago
There are 2 roofing companies with similar names. The family of an elderly friend thought Richard The Roofer put on their roof and had serious issues. I posted a negative review. Richard reached out and was very kind. He was not upset …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Miss I think you have reviewed the wrong company. We have not had any experience of this kind ever. You may be thinking of a company out of Hamilton with a similar name of Richards roofing and repair. Please reach out to me at 513 742 4273 and I will help you find the correct place to review. (Thank you for taking the time to reach out to me it was good to speak to you I am happy you where able to resolve the issue with the similar name.)
- 5 out of 5James Setters5 months ago
Richard was great to work with on our new roof. He also saved us a couple thousand dollars by suggesting that our gutters didn't need replacing by just cleaning up the existing ones. Also, he replaced the roof on our home addition which was only 6 years old to make sure everything matched at no additional charge. Highly recommend!
Reply from the business
Thank you Mr and Mrs Setters. We want to add value to our service whenever it is within our power. Many of the cost associated with roofing projects are dictated by material manufacturers,labor disposal and other parts of the process.It is rewarding to help where we can.We are grateful for the work.It was a pleasure to work for such a good natured couple.
- 5 out of 5Todd Cordes5 months ago
Our entire experience with Richard the Roofer was Great! Richard explained the entire process and did what he said he would do. The crew was professional, fast and took care not to damage the landscaping. Could not be happier on how the roof looks. Thank you Richard the Roofer!
Reply from the business
Thank you it is a honor to work for you a fellow veteran and school resource officer when I drop my grandchildren off at school it brings me great comfort that you and all of the other officer's are there to protect our most valuable precious children and grandchildren.
- 5 out of 5Jamie Heimkreiter6 months ago
If you're looking for an honest, reliable roofing company, I highly recommend Richard the Roofer! …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Jamie🙂 it is a pleasure to work for you. It is my philosophy to treat my customers the way I wish to be treated when buying goods and services. …
- 5 out of 5Barb Tofani9 months ago
100% satisfied with Richard and his team. They replaced my roof efficiently and were perfectionists with their work. Cost was quite affordable for the size of the job. Richard was on site regularly overseeing the work and kept me informed of the daily progress. Wonderful to have dependable, quality work in our area !
Reply from the business
Thank you Barb for entrusting us with your home I remember you mentioning you where relying on me to take care of you and I sincerely take that to heart. Customer service is not just something we say it is the foundation of our business. We all deserve the service we pay for from the companies we hire thank you for the work and the referral for Joe's home as well.🙂
What Richard the Roofer (Dial Richard LLC) says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…Roofer in the Tri-State Area FOR OVER 30 YEARS Request a Free Estimate Please enable…”
Free estimates
“…Gutters Testimonials Schedule Your Free Estimate Leading Roofer in the Tri-State Area…”
Other roofers in Hamilton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Mr. Roof Cincinnatiwarranty, answering questions, siding repair4.3569 ratings14.8% one and two star(513) 360-8900 | 4.3 | 569 | 14.8%84 of 569 | (513) 360-8900 |
| Kaiser Roof and Exteriorsprofessional work, new siding, insurance claims4.9166 ratings3.0% one and two star(513) 341-5588 | 4.9 | 166 | 3.0%5 of 166 | (513) 341-5588 |
| Avsten Roofing & Constructioninsurance claim assistance, new roof, final inspection4.8164 ratings3.7% one and two star(513) 266-8289 | 4.8 | 164 | 3.7%6 of 164 | (513) 266-8289 |
| Bernecker Brothers Roofingleak, gutter replacement, courteous staff5.0145 ratings0.7% one and two star(513) 738-1949 | 5.0 | 145 | 0.7%1 of 145 | (513) 738-1949 |
| Jackson Exteriorstimeliness, siding repair, new roof5.0140 ratings0% one and two star(513) 863-5300 | 5.0 | 140 | 0%0 of 140 | (513) 863-5300 |
| Tamlin Roofing & Windowsinsurance claim assistance, siding, respectful crew4.8133 ratings3.8% one and two star(513) 857-1600 | 4.8 | 133 | 3.8%5 of 133 | (513) 857-1600 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 62 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 62, of which 61 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.