Roofing contractor
Revival Roofing Services
600 Madison Ave Ste 100, Memphis, TN 38103
- Google average
- 4.9
- Ratings counted
- 60
- One and two star
- 1 of 60(1.7%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Revival Roofing Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 58 | 97% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 2% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Revival Roofing Services.
- 1 out of 5LAUREN COLEEN3 months ago
I had higher expectations based on what was discussed initially, but the actual experience did not match that. The project felt rushed, and at times it seemed like the focus was on finishing quickly rather than doing quality work. There were also issues with communication. I often didn’t know what stage the project was at, and getting updates required multiple follow-ups. This made the process more stressful than it needed to be. After completion, I noticed a few areas that didn’t look properly done. While the roof may seem fine at a glance, a closer look reveals several imperfections. Considering the price I paid, I expected better attention to detail and overall professionalism
Reply from the business
Hi Lauren, thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, as this is not reflective of the level of communication, care, and quality our team strives to provide on every project. We also want to make sure we’re addressing the right situation, as we’re unable to locate a recent project under your name. As part of our internal follow-up, we’ve connected with our recent clients who have had roof replacements and have not been able to identify a match, so we wonder--- could this review may have been intended for another company? That said, it’s important to us that any concerns are taken seriously and handled appropriately. If you’re open to it, we would appreciate the opportunity to connect directly, review the details, and straighten out any issues. Please feel free to reach out to our office at your convenience. —The Revival Roofing Team
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance handling8
- quick response8
- roof replacement8
- repair scheduling3
- storm damage repair3
- damage assessment3
- tree removal2
- honest staff2
- prompt communication2
- detailed inspection2
Other reviews we hold
14 more of the 55 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Emma3 days ago
I first reached out to Revival Roofing over a year ago and connected with Brandon Pillow. When it came time to move forward with doing our roof I reached back out to Brandon. The crew came out and worked efficiently to get the job done within 1 day. Brandon’s customer service has been unmatched and I would highly recommend him and his crew!
Reply from the business
Thank you so much for trusting Revival Roofing with your home! We’re grateful you remembered Brandon when the time came to replace your roof. He and our crew take great pride in providing exceptional service and quality workmanship, and we’re thrilled that your experience reflected that. Thank you again for your kind words and recommendation! —The Revival Roofing Team
- 5 out of 5jeff darnella month ago
Could not ask for a better experience with Revival Restoration Roofing division. They knew I was closing on the sale of my home and needed a new roof prior to the home inspection. Brandon Pillow could not have been more professional and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the kind words, Mr. Darnell! Brandon will be glad to know you were happy with your experience. Thank you for choosing to work with Revival Roofing and trusting us with your home!
- 5 out of 5Bud Goodwina month ago
I give Revival Roofing Services the highest accolades for a job well done. The price was right and the finished product was absolutely amazing. The installers knew their individual jobs and did them well—no harder workers on the planet. Brandon was always available and kept me informed. Can’t go wrong with Revival Roofing Services.
Reply from the business
Thank you kindly, Mr. Goodwin. It was a pleasure working with you throughout your roof replacement process and we love how great your new roof looks! Always a phone call away if you ever need us again!
- 5 out of 5shannon abraham4 months ago
Brandon Pillow and his team did an outstanding job with our new roof and gutters in Germantown . From helping with colors to repairing wood in need of repair I felt no stone unturned. I highly recommend Brandon and his team.
Reply from the business
Thank you so much for taking the time to share this. We’re so glad your experience felt thorough and well cared for from start to finish. Brandon takes a lot of pride in guiding homeowners through the process, and it means a lot to know that level of care came through. We truly appreciate your trust and your recommendation.
- 5 out of 5Chris Harlan5 months ago
Had a great experience with a roof repair lead by Brandon. He was out for an estimate within two days of me calling Revival and had a repair scheduled for Monday the next week. The process was easy and the team did great work. Would recommend!
Reply from the business
Thank you for sharing your experience! We’re glad the process was smooth and easy from the start, and we truly appreciate your trust in the Revival Roofing team. Your recommendation means a lot to us!
- 5 out of 5Tracey Montoya5 months ago
If you want an Honest opinion on roof repair, Brandon Pillow is who you should have come out to your home. I Highly recommend this business. What a nice experience!!
Reply from the business
Thank you so much for the kind words! We’re thrilled to hear that Brandon took great care of you -- he brings that same honesty and professionalism to every property he visits. We truly appreciate you choosing Revival Roofing. If you ever have friends, family, or neighbors who need a trusted opinion on their roof, we’d be honored to help them, too. Thank you again for the recommendation! 👏
- 5 out of 5Rhett B8 months ago
Needed a full roof replacement for my Midtown Memphis home, and Brandon absolutely delivered. From start to finish, his communication was clear, quick, and professional. The whole project ran smoothly with zero surprises. Highly recommend Brandon and the Revival team if you need roof work.
Reply from the business
We really appreciate you taking the time to share this. Brandon will be glad to hear it! Thanks for trusting Revival Roofing with your home.
- 5 out of 5Han Quynh8 months ago
Such a positive experience. Great vibes and excellent service.
Reply from the business
Thank you for the kind words! Grateful for your business and you taking the time to leave a review about your experience. Have a great Thanksgiving holiday!
- 5 out of 5Jeeva Fkile10 months ago
They really know what they’re doing! A standard but good experience.
Reply from the business
Thank you for the kind words! We’re glad to hear you had a positive experience and appreciate you trusting Revival Roofing!
- 5 out of 5Kim11 months ago
Revival Roofing team was excellent to work with. We had a large branch damage our roof and Brandon Pillow was very quick to respond, gave excellent recommendations on next steps, and helped me navigate my first (and hopefully only) …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks so much for your feedback! We’re glad Brandon and the crew could help make the claim process easier and get your roof looking great again. Storm damage isn’t fun, but we’re happy we could take some stress off your plate. We appreciate your trust in us and are always here if you need us again!
- 5 out of 5DeMario Fergusona year ago
Amazing work and super professional!! Will definitely use them in the future
Reply from the business
Thank you, Mr. Ferguson! We appreciate your kind words and confidence in our services. We look forward to helping you with any roofing needs in the future!
- 5 out of 5Brian Heya year ago
Great company. Brandon showed up for the bid, had great suggestions, had the bid turned around quickly and work started the next day. Crew did an excellent job on the roof and really did a nice job of cleaning up the work area. Would send to my mother’s house.
Reply from the business
Thank you for the kind words! We’re glad Brandon and the crew took great care of your project—from quick turnaround to a thorough cleanup. It means a lot to hear you’d recommend us for your mother’s home! We'd certainly take great care of her!
- 5 out of 5Willa year ago
Top notch work! Brandon and Revival Roofing came through for our building in downtown Memphis. Very professional and high quality business. I was impressed how they quickly and accurately assessed the damage we had, while communicating efficiently. The quote was reasonable and had excellent photos of the damages for our records. Then they executed perfectly the following day to prevent further damage from incoming storms that were expected 24 hours later. Afterwards they provided excellent photos of the fixes we needed to complement the ones they took of the damages. This was exactly what we needed. Thank you guys so much! We will definitely be calling you again. Highly recommend
Reply from the business
Thank you, Will! We are so glad that Brandon and our roofing team could be there to help during a time of need. We certainly appreciate you taking the time to leave a review about your experience! Always a phone call away if you need any roofing or restoration help. Thank you, again!!
- 5 out of 5Mary Paynea year ago
We had a wonderful experience with Revival. Brandon quickly came out and diagnosed our problem, and his team had the repairs completed in short order. Excellent work!
Reply from the business
Thank you for taking the time to leave a review about your experience! We greatly appreciate it and we are so glad to hear Brandon and the roofing team took great care of you and your home. Please keep us in mind if you or any friends/family need any roofing or restoration help!
The latest post from this business
Posted by Revival Roofing Services to their own Google profile 21 days ago. Their words, not ours.
Revival Roofing Services recently completed a high-quality roof replacement for a two-story residence in the Davies Plantation community of Memphis, TN. Our team performed a full tear-off down to the deck, addressing structural needs by replacing damaged plywood and OSB sheathing. We installed premium GAF Timberline UHDZ architectural shingles in the color Weathered Wood, finished with GAF Seal-A-Ridge caps and Master Flow Pivot vents for superior attic ventilation. Throughout the project, we prioritized the protection of the client's property, including the backyard pool and patio areas. We also installed new flashing, drip edges, and pipe boots to ensure a complete, weather-tight seal. We are proud to serve the Memphis community with professional and reliable roofing craftsmanship. Contact Revival Roofing Services today for your local roofing consultation and free estimate.Jul 29, 2026Call now
What Revival Roofing Services says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…TS INSPECTIONS GAF CERTIFIED CONTRACTOR LICENSED INSURANCE ADJUSTER STORM DAMAGE…”
Insured
“…E-STOP ROOFING RESTORATION LICENSED AND INSURED GENERAL CONTRACTOR CLEAR…”
Warranty offered
“…Will I receive a warranty on the materials for my roof…”
Free estimates
“…Get a free estimate of your project needs today. Call Us…”
24/7 emergency call-out
“…Business Hours 24/7 Emergency Service Monday-Friday: 8AM…”
Mentions the BBB
“…Is your company a BBB Accredited Business? Do you have references and…”
Other roofers in Memphis
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Wells Roofing and Remodelingroof replacement, church roof, church renovation5.01,118 ratings<0.1% one and two star(901) 482-2546 | 5.0 | 1,118 | <0.1%1 of 1,118 | (901) 482-2546 |
| Restoration Roofingcourteous staff, answering questions, new gutters4.9625 ratings1.9% one and two star(901) 854-3402 | 4.9 | 625 | 1.9%12 of 625 | (901) 854-3402 |
| K&M Roofing & Exteriorsroof replacement, insurance claim assistance, easy process5.0493 ratings0.6% one and two star(901) 501-5949 | 5.0 | 493 | 0.6%3 of 493 | (901) 501-5949 |
| Masters Roofingroof replacement, insurance claim assistance, new roof4.8363 ratings4.4% one and two star(901) 871-7663 | 4.8 | 363 | 4.4%16 of 363 | (901) 871-7663 |
| Excellent Roofingpricing, estimate, new gutters4.8296 ratings5.7% one and two star(901) 484-1800 | 4.8 | 296 | 5.7%17 of 296 | (901) 484-1800 |
| Elite Roofing Solutionsroof replacement, insurance claim assistance, responsive staff5.0262 ratings0.4% one and two star(901) 435-6250 | 5.0 | 262 | 0.4%1 of 262 | (901) 435-6250 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 60 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 60, of which 55 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.