Roofing contractor
Residential Roofing Services
3028 Columbia Ave, Columbia, SC 29201
- Google average
- 4.7
- Ratings counted
- 48
- One and two star
- 4 of 48(8.3%)
- South Carolina median
- 1.9%
The first three are Google’s own figures for Residential Roofing Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the South Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 44 | 92% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 4 | 8% |
Higher than most — the typical roofer in South Carolina sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Residential Roofing Services, most recent first.
- 1 out of 5myah JewelEdited a year ago
Would give it a zero. They wanted to call me to basically telling it wasn’t their fault for miscommunication even though I told the lady I had miscommunication problems with the owner as well as my rental property. It’s honestly crazy the phone call I had. I will say during the situation a hurricane had come through, but it had been a month since we put in services to get our roof fixed out of those four weeks minus the hurricane happening They are now just fixing the roof. Very hard to come in contact with these people. They will tell you days And times that they are coming And either won’t show up or will show up at a completely different time and day. I tried having my husband contact them and had no response back. I will say I’m just glad my roof is finally getting fixed
Reply from the business
Ms. Mathena: I am sorry that you are not pleased. It appears that you are a tenant of this property and contacted your management company. I have researched your complaint and found that we were contacted on 8/15/24 about your roof issue. We met with you to determine your problem. An estimate was provided to the management company on 8/19/24, and instantly approved. The repair was completed as soon as possible on 8/23/2024. I do not have any record of you contacting our office, I do have record of you contacting the owner on his cell. We take pride in our quality work and customer service, so again I am sorry you feel that your experience with our company was unsatisfactory.
- 1 out of 5Jess Pierce7 years ago
Did some work on our house in 2017, was supposed to fix the siding as well. The company took the money and never came back. The leak in the roof was never fixed from the hail damage. When we contacted them about the issue they said they would come back to assess the damage but now they never return our calls. We are now in the process of legal action, due to the existing leak and damage causing an out of control mold problem. Which has resulted in my children having ongoing health issues needing medical attention and ridiculous hospital and doctor fees. This company should be advised against using at all cost.
Reply from the business
I am sorry, you have reviewed the wrong company. Please remove. Thanks, Jack Hubbs
- 1 out of 5Becky Bruckmeyer8 years ago
I called twice. Never got back to me.
Reply from the business
Hi Ms. Bruckmeyer - our phone number was listed incorrectly on our Google listing, but we have it corrected now. Please call us if we can give you a free estimate: 803-256-3022. We apologize for not getting back with you!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- kind crew4
- timely completion4
- quote4
- skillful staff3
- shingles3
- complete inspection2
- chris and the crew2
- roof issues2
- finished job2
- rental2
Other reviews we hold
14 more of the 44 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Wallace Steadman11 months ago
While it is common for contractors to not call you back Chris was very quick to call me back after inquiring about a quote. He came out very quickly and inspected our roof. Shortly after we received a quote. Chris was very responsive in …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Chevelle Property Management11 months ago
Chris and his crew were efficient and did a great job on the roof. The quote was competitive but not gouging. I appreciated being kept in the loop for all transactions. Thank you
- 5 out of 5Rick Barbery11 months ago
Used residential roofing to replace my roof after researching several local companies online. They were a long time business in the Columbia area with many MANY good reviews from past customers. Their crew did an excellent job and kept me informed of their progress as they worked. Very well pleased with the finished job
- 5 out of 5Anabel Ha year ago
We are new to the area and our roof started leaking on the first day we moved in. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Rashelle Pagea year ago
I would only ever use Residential Roofing services for any roofing needs I have! I have used them multiple times through the last several years with my personal home and rental properties and Jack and team has always exceeded my …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Gary Humphreya year ago
Residential Roofing has recently completed reroofing our family weekend house on Lake Murray, near Prosperity. Chris and the crew did a great job, and completed the job in one day. They also hauled off everything and left the place cleaner …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Joseph Jenkinsa year ago
Residential Roofing Services did a great job replacing my roof. They completed the job in two days. They do high quality work and my yard was cleaner than when they started after they cleaned up. They took care of any minor issues …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Linda Wilson (Linda B.)a year ago
We received excellent service with Residential Roofing. The owner Chris is very professional and courteous. Great overall service.
- 5 out of 5Laura Covingtona year ago
Residential was putting on a new roof for my next door neighbors. I asked them to blow off our roof and just see if everything looked OK. They did, and did a beautiful job. I will definitely be using Residential when we need a new roof. They were so respectful to make sure they were cleaning up well, and they were all SO nice!
- 5 out of 5Todd Heebnera year ago
On time, friendly, professional and was less expensive than other estimates i received.
- 5 out of 5Sharon Tannera year ago
Great job. Would definitely recommend.
- 5 out of 5Amanda Hollisa year ago
Chris came through very professionally. I had heard so many stories of it taking forever to get damages repaired after Hurricane Helene, but Chris and his team were on top of it! 1.5 weeks from my initial phone call, to job viewing, contract signing, and total completion! If I have any other roof issues in the future, I will call The Residential Roofers again!
- 5 out of 5IZZY SALAMONa year ago
After meeting with two other roofers, one insisted that I need a new roof and even told me how to get around the deductible from my insurance company. The other didn't even bother inspecting he just went on my word that three shingles needed to be replaced "as I was told" and quoted me $500. Finally, I called Residential Roofing and Chris came by I told him the same thing about the three shingles. He showed me there were no shingles missing. He said maybe it's leaking from the vents. There was some staining on the upstairs ceiling. He went up into the Attic which nobody else did and inspected the wood the floor everything possible that could have caused these water stains. He finally said I believe this was a one-time incident that was caused by condensation from the air conditioner. He said there is nothing to worry about there is absolutely nothing wrong with my roof. The reason I'm telling you all this is because in life you will find scammers and thieves and you will on occasion find an honest person trying to make an honest living that is what Chris is... a good man. He did not charge me not one penny and spent almost an hour inspecting my house my attic my roof and ceiling. I hope whoever needs help with their roof will see this and not get scammed by others. Israel Salamon Lexington South Carolina
- 5 out of 5Micheal A Browna year ago
This company was very responsive when I got a leak during the storm. Chris had great communication with and was very professional. He ensured I was aware of what was to be completed and they left everything very clean.
The latest post from this business
Posted by Residential Roofing Services to their own Google profile 11 months ago. Their words, not ours.
Commercial roofing requires experience and attention to detail. Residential Roofing Services delivers systems that support long term business operations. We focus on performance and reliability. Reach out today and protect your investment.May 29, 2026Learn more
What Residential Roofing Services says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States a founding year
“…- Sun: Closed Serving The Columbia Area Since 1982 Superb Customer Service Fast and…”
Free estimates
“…Warranties Available Schedule Free Estimate Request an Estimate * Name: * Phone…”
Family owned
“…Residential Roofing Services is a family-owned residential and commercial roofing…”
Other roofers in Columbia
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Crosby Roofing and Gutterscleanup, roof replacement, quick installation4.91,211 ratings2.1% one and two star(803) 648-7250 | 4.9 | 1,211 | 2.1%25 of 1,211 | (803) 648-7250 |
| Premiere Roofingroof replacement, estimate, thorough inspection4.9817 ratings2.6% one and two star(803) 500-4045 | 4.9 | 817 | 2.6%21 of 817 | (803) 500-4045 |
| Vista Roofing, Inc.roof replacement, siding repair, courteous staff4.9670 ratings0.9% one and two star(803) 812-3939 | 4.9 | 670 | 0.9%6 of 670 | (803) 812-3939 |
| Beaver Roofing & Guttersroof replacement, cleanup, courteous staff4.9441 ratings1.1% one and two star(803) 991-7663 | 4.9 | 441 | 1.1%5 of 441 | (803) 991-7663 |
| Midlands Roofing & Exteriorssiding repair, personable staff, punctual crew4.9404 ratings1.0% one and two star(803) 414-6801 | 4.9 | 404 | 1.0%4 of 404 | (803) 414-6801 |
| CMS Roofingprofessional crew, initial inspection, siding4.8320 ratings4.4% one and two star(803) 732-5558 | 4.8 | 320 | 4.4%14 of 320 | (803) 732-5558 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 48 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 48, of which 44 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.