Roofing contractor
Remedy Roofing
645 Floral Ave, New Braunfels, TX 78130
- Google average
- 4.8
- Ratings counted
- 77
- One and two star
- 3 of 77(3.9%)
- Texas median
- 1.0%
The first three are Google’s own figures for Remedy Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 71 | 92% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 2 | 3% | |
| 2 | 1 | 1% | |
| 1 | 2 | 3% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Remedy Roofing, most recent first.
- 1 out of 5Roland Benavidez11 months ago
Unacceptable, Remedy lacks transparency and I will not be referring anyone to their services. I am so disappointed. I’ve asked someone to call me to but no has the time to call me.
- 2 out of 5Mildred Brooksa year ago
The person I worked with during the process was friendly and knowledgeable but I wasn’t pleased with the roofers they chose to do the job. Because of this I wished I had chosen a local company.
- 1 out of 5Nannett White3 years ago
They promised to get it done in a day, my back neighbor has a way bigger house and it was done in a day. For us they cut the crew in 1/2 and it took 2 days. Last day worked from 7 am - 9 pm. The second day was extremely windy and the guy supposed to be supervising the crew, Kolton didn’t do anything to avoid garbage from flying all over, then he’d disappear and hubby found him at the golf course. He had a car rental so he wasn’t just practicing. Our plants got damaged, our new back patio cement stamping got stained with tar. The large foundation exposed area we had it painted had black tar all over it as well. When we confronted Ted Preston about Kolton he said he gave permission to him to go play golf ???? Meanwhile we are picking up garbage because our neighbors kept complaining.
Reply from the business
Thank you for taking time to leave a review and providing us with your feedback. We apologize that you had a negative experience as we want all of our customers to be 100% satisfied. Our team will look into this in more detail to further investigate to ensure this does not happen again. In the meantime, if you need anything else, please don’t hesitate to contact our customer service at 1-888-451-3361.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement18
- new roof5
- gutter concerns4
- metal roof3
- informative staff3
- process guidance3
- asphalt shingle2
- adjuster meeting2
- efficient crew2
- flawless work2
Other reviews we hold
14 more of the 69 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Lauren McQuone2 weeks ago
Blayne and Remedy Roofing did an excellent job on my new roof and gutters. Blayne walked me through the insurance process and helped me submit my claim. When it was time for our install, the crew did an awesome job getting both roof and gutters up in a timely manner and afterwards I was impressed with their cleanup. They left my yard free of debris and as if they hadn’t even been there. I would definitely recommend this company to friends and family.
Reply from the business
Thank you so much for your thoughtful review! We're honored you chose Remedy Roofing for your new roof and gutters, and we're thrilled to hear Blayne made the process as smooth as possible by guiding you through the insurance claim from start to finish. We're also glad our installation crew exceeded your expectations with quality workmanship and a thorough cleanup. Leaving your property looking as if we were never there is something we take great pride in. We truly appreciate your recommendation and your trust in our team. Thank you for choosing Remedy Roofing!
- 5 out of 5Mark Pharr4 weeks ago
Matt is a rock star! Responsive, helpful and totally transparent. We recommend him highly!
Reply from the business
Thank you for the fantastic review! We're thrilled to hear Matt provided the responsive, transparent service you deserve. Storm damage can be stressful, and we're glad he was able to make the repair process straightforward and give you confidence every step of the way. We truly appreciate your recommendation and thank you for trusting Remedy Roofing with your home!
- 5 out of 5Heather McCarley2 months ago
I was terrified about getting our roof done and the cost it was going to take just to get it done. Cody was great! He knew exactly what he was doing and even came out when the insurance adjuster was here, to make sure nothing was missed. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for sharing your experience! We understand that roof repairs and insurance claims can feel overwhelming, so we're glad Cody was able to help make the process easier and provide peace of mind along the way. From meeting with the adjuster to answering your questions and explaining each step, our goal is always to make sure homeowners feel informed and confident throughout the project. We appreciate your trust in Remedy Roofing and look forward to helping with any future roofing, exterior, or restoration needs. Thanks again for the recommendation!
- 5 out of 5Jessica Saenz2 months ago
Great experience with Remedy Roofing! I highly recommend this company. Cody was patient and informative. The crew worked hard and the work done was flawless. Very happy customer
Reply from the business
Thank you for the wonderful review and recommendation! We're thrilled to hear you had a great experience with Remedy Roofing. We'll be sure to share your kind words with Cody. Providing clear communication, honest guidance, and a stress-free experience is something he takes great pride in. We're also glad to hear our crew delivered the quality workmanship and attention to detail you deserve. Thank you for trusting Remedy Roofing with your home. We truly appreciate your support and are grateful to have earned your recommendation!
- 5 out of 5Alice Valdez3 months ago
Everything was handled in our home. We saw window examples and the functionality of each. Pricing was explained in detail. The crew was very careful to cover our furniture and clean up afterwards. They were super nice and friendly. Highly recommend!
Reply from the business
Thank you so much for your kind words! We’re glad you had a great experience from start to finish, from reviewing window options in your home to understanding the pricing and process clearly. It’s great to hear our crew took the time to protect your space and left everything clean, all while providing friendly service. We truly appreciate your recommendation and are here anytime you need us!
- 5 out of 5Kenneth Steward4 months ago
I want to think Blayne for taking real good care of me through the process of getting my roof replaced.
Reply from the business
Thank you so much for your kind review! We’re glad to hear Blayne took great care of you throughout your roof replacement process, that’s exactly the experience we strive to provide. We’ll be sure to pass along your appreciation to him. Thank you for trusting Remedy Roofing with your home, and please don’t hesitate to reach out if you need anything in the future!
- 5 out of 5Thomas Jones5 months ago
The guys at Remedy roofing were amazing. They helped my sister in law get a great deal on a metal roof and too care of everything! I would recommend them for sure.
Reply from the business
Thank you so much for the kind words and for recommending Remedy Roofing! We’re so glad we could help your sister-in-law secure a great metal roof and take care of the entire process from start to finish. Our goal is always to make it simple, stress-free, and deliver a roof that will last for years to come. We truly appreciate your support and are here anytime you or your family need us!
- 5 out of 5Celerina Alcantara10 months ago
Lindsay has been very efficient and always prompt to answer my questions. The workers left my surrounding area clean.
Reply from the business
Great to hear and thank you for the 5 stars!
- 5 out of 5rey ugalde10 months ago
I had Remedy Roofing do some work on my roof after I noticed some shingles were missing. Mr. Yaumel came to inspect the roof and provided an estimate for the repair. Their crew showed up the next day and took care of the repair, and I am super pleased with the professional job they did. Thanks, Remedy Roofing, for an excellent job.
Reply from the business
Thank you for the feedback and 5 stars!
- 5 out of 5Uday Shetgeri11 months ago
Frictionless experience. From sales .. where Lindsey provided options and negotiated to Wendy and Lauren for the implementation. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Wonderful to hear, thank you for the 5 stars!
- 5 out of 5Cheryl L.11 months ago
Lindsay, the entire crew and support staff, took wonderful care of us! They worked with our Insurance company. They were quick, friendly and efficient. We love our new roof!
Reply from the business
Thank you for the great feedback and 5-star rating!
- 5 out of 5Richard Ruby (Rubixcube82)a year ago
I scheduled an inspection for my roof, which is only about 4 years old, just to make sure everything was still in good shape. Isaac came out to do the inspection and was incredibly prompt, courteous, and knowledgeable. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the great feedback and 5 stars!
- 5 out of 5John Pereza year ago
I recently replaced my roof due to hail damage. I replaced the standard architectural shingles with a new product called "Euroshield" shingles that is "HAIL PROOF"!!! Installation is somewhat different from an asphalt shingle, and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We love Euroshield and glad you do too! Thank you for the 5 star rating and feedback!
- 5 out of 5Jeffrey Heima year ago
They were very professional contacted before and after the work to if I was satisfied and I call them after the rain to see if the gutters have any concerns or leaks
Reply from the business
Great review and we appreciate your 5-star rating!
The latest post from this business
Posted by Remedy Roofing to their own Google profile 21 days ago. Their words, not ours.
Your roof plays offense year round against the harsh Texas weather. Regular inspections help catch small issues before they become BIG issues! Schedule your complimentary inspection today! https://remedyroofing.com/get-a-quote/ #roofinspection #Texasroofing #roofmaintenanceAug 13, 2026
What Remedy Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We are also a fully licensed and insured roofing company with a…”
Warranty offered
“…Commercial Roofing Resources Financing Warranty Referrals Blog Careers Locations…”
States years in business
“…A+ rating), selected as a Best Pick for over 10 years in a row, involved in multiple…”
States a founding year
“…& Commercial Roofing Contractor Since 2005 Proudly Serving Customers Across…”
Free estimates
“…Let's Get Started Δ Ready for a Free Quote? ABOUT US The Residential Roofing…”
24/7 emergency call-out
“…content Office: M-F 8AM-5PM On Call: 24/7 (281) 915-3240 Referral Program…”
Mentions the BBB
“…Backed by our A+ rating with the BBB, and known as the…”
Their site also states: insured.
Other roofers in New Braunfels
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Roofer Chicksroof replacement, inspection, courteous staff4.9627 ratings2.7% one and two star(830) 254-5104 | 4.9 | 627 | 2.7%17 of 627 | (830) 254-5104 |
| Radiant Roofing & Restorationroof replacement, answering questions, smooth process4.8300 ratings5.0% one and two star(830) 620-7663 | 4.8 | 300 | 5.0%15 of 300 | (830) 620-7663 |
| Roof Repair and Leak Expertsquick response, courteous staff, leak repair4.7267 ratings5.6% one and two star(830) 221-7910 | 4.7 | 267 | 5.6%15 of 267 | (830) 221-7910 |
| Cool Roofs - New Braunfelsroof replacement, insurance assistance, fair pricing5.0129 ratings0.8% one and two star(830) 582-9926 | 5.0 | 129 | 0.8%1 of 129 | (830) 582-9926 |
| Techline Roofing and Restorationroof replacement, insurance process, new roof5.0122 ratings0% one and two star(830) 222-7663 | 5.0 | 122 | 0%0 of 122 | (830) 222-7663 |
| Perry Family Roofers LLCgutters, inspection, home4.889 ratings0% one and two star(830) 988-9300 | 4.8 | 89 | 0%0 of 89 | (830) 988-9300 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 77 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 77, of which 69 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.