Roofing contractor
Pro Roofing and Siding Restoration
33360 Liberty Pkwy, North Ridgeville, OH 44039
Listed under Lorain, OH
- Google average
- 4.9
- Ratings counted
- 180
- One and two star
- 6 of 180(3.3%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Pro Roofing and Siding Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 171 | 95% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 1 | 1% | |
| 2 | 1 | 1% | |
| 1 | 5 | 3% |
About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Pro Roofing and Siding Restoration, most recent first.
- 1 out of 5Sarah Fosnaught2 months ago
DO NOT BUY ROOF FROM THIS COMPANY!!!! - SUE-FRIENDLY - LAWYERED UP - "MAKE YOU PAY," ATTITUDE, even if you haven't done business together yet. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Anonymous2 months ago
Our patio roof was just replaced by this company and is now leaking in multiple spots. Austin Locksey promised to fix our siding and re-secure a faux-shutter that blew off during a storm. This company did not complete all the line items in …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Ray Woods2 months ago
Very unimpressed so far, wrote them a check over a month ago and work still hasn't begun. And in the meantime I watch water dripping on our furnace and hot water tank every time it rains.
Reply from the business
Hi Ray, we take every customer concern seriously, but we’re unable to locate any record of you as a Pro Roofing & Siding Restoration customer. We have no contract, deposit, scheduled project, or check under this name. It appears this review may have been intended for another roofing company. That said, we would still be happy to help you with your roofing problems if you need assistance. Please contact our office directly at 844-776-2349 so we can verify the details and see how we can help. If we cannot verify a customer relationship, we will be reporting this review as inaccurate.
- 1 out of 5Jeremy Ng6 months ago
Warning: Pro Roofing and Siding from North Ridgeville may engage in litigious behavior if not contracted; their prices are notably higher, around $20,000 more than competitors, so carefully review agreements before proceeding. Don’t use.
Reply from the business
This reviewer was a contracted customer. Any legal correspondence occurred only after repeated attempts to resolve the matter professionally and a scheduled resolution meeting was missed. We stand by our documented process and transparent pricing.
- 1 out of 5Joel Zeidmana year ago
Been dealing with tim one of the owners he tells you one thing and does another.Bottom line he’s a liar do not waste your time with him or his company.
Reply from the business
Hello, Joel. I'm truly sorry to hear about your experience with our company. We strive for transparent communication and accountability, so I regret that we missed the mark. Please consider reaching out directly so we can address your concerns and make things right.
- 2 out of 5Brian Hartman2 years ago
The communication was very poor. I decided not to give a one star review because I personally know people who received good service, but as far as my own experience, I'm very disappointed. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Brian. Thank you for your feedback. We’re sorry to hear you had a frustrating experience and appreciate you bringing the issue to our attention. At Pro Roofing and Siding Restoration we strive for 100% client satisfaction and we would love if you would give us another chance to earn your business. We are happy to hear that you know people who are satisfied our services and would love help you also. Please feel free to contact us at 844-776-2349 so we can further discuss this issue.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding repair25
- insurance claim assistance25
- insurance process16
- smooth process10
- storm damage repair8
- quick installation4
- honest evaluation4
- new roof installation3
- guided process2
- free estimate2
Other reviews we hold
14 more of the 172 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Aaron Calla day ago
Thank you Mark the new roof looks great !
- 5 out of 5Gary Kwiecien4 days ago
Mark Pelai was awesome to work with he was very detailed and explained the whole process from start to completion.The new roof came out great and the crew did a great job cleaning up! Would highly recommend using Pro Roofing.
- 5 out of 5Chad Bradley3 weeks ago
What a great experience. Lee Lambert came out to look at some of the damage pieces of siding. He was able to determine the manufacturer and color to match our existing siding. Christian was out today and replaced the pieces and it looks amazing. Everything was cleaned up and put back as he found it. There was some left over that I kept just in case something happens in the future. Great job to the entire team
- 5 out of 5Donna Smitha month ago
MY NEW ROOF IS ABSOLUTELY BEAUTIFUL!. The workmanship was excellent. Even during The installation, the owner of the company, came out to visit our site to review …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ethan Muellera month ago
Mark and the team did an incredible job! I had previously been denied by insurance when attempting to use a different roofer and Mark came and ironed it out and got insurance to approve us! The process was seamless and Mark communicated everything along the way. Great work Mark!!
- 5 out of 5Lindsey Boughtera month ago
Pro Roofing has been easy to work with and advocates for you with your insurance company. My new roof is perfect. The project manager, Jacob, is super friendly and helpful. Great company!
- 5 out of 5Jon Bouts2 months ago
Pro Roofing is the best. We had roof, vinyl siding and fence damage from storm and wind. They fixed our neighbors entire roof in ONE DAY. They were very satisfied with the job. I called the number on their yard sign and got a free …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5M Brown2 months ago
Excellent experience from start to finish. Guy was super helpful and knowledgeable, and made time to answer questions, drop off samples, and go over options. He also was a great liaison with with my insurance company. The roofers were courteous, neat, and finished the job in two days. The new roof looks great! I would definitely recommend.
- 5 out of 5Tracy Tedrow2 months ago
I am so truly pleased with the customer care I received from Christian and the crew that put my siding up on my home/garage. I HIGHLY recommend this company 110%. Absolutely the hardest workers and so respectful and nice. My home looks soooo beautiful and I couldn't be happier!!! They completed the job in 12 hours and this included clean up. I can't say enough good things and highly recommend.
- 5 out of 5Denise Bowen2 months ago
My father just got his roof done by Pro Roofing and Cam was his salesman. From the beginning, Cam was professional and helpful. He communicated every aspect of the roofing process and even helped my dad get his insurance company to help pay for some of it. I could not be more pleased. 100% recommend.
- 5 out of 5Fady Mansour2 months ago
Gabriel and his team were very professional and amazing to work with they did a great job!
- 5 out of 5SweetKazzie2 months ago
We had the best experience with Pro Roofing and Siding! We had repair work and a full re-siding done after fire damage. Gabe was exceptional! He was so quick to communicate, and any time we needed anything done he made sure it was executed very fast! They worked seamlessly with our insurance company and took the stress out of it. This is my far the best experience we have ever had. When it came time to get the work done the crew had it done in a day and half, and the result was beautiful! Highly recommend Pro Roofing and Siding for any job!
- 5 out of 5Genti Ukshini2 months ago
Was super nervous to deal with everything, however Gabe took extremely good care of us and answered all our questions! If you need help talk to Gabe!!!
- 5 out of 5Tim Brown2 months ago
The short version: stop looking, call Pro Roofing and ask for Cam Smith to manage your project. I recommend Cam and Pro Roofing without hesitation or reservation. We found Pro Roofing after severe weather damaged our roof. Pro Roofing was one of the companies recommended by the GAF Replacement Roof Calculator Tool. During a very busy season, Cam Smith was the first person to make contact. All calls, text messages and emails were returned quickly and he was never late for an in-person meeting. Cam made sure to clearly explain all available options. We never felt any pressure to make a decision. The hardest choice we had to make was the color of the new shingles. The crew that installed our roof did an excellent job. They were quiet, efficient, respectful and worked non-stop despite very warm weather. We are very happy with the entirety of our roofing project.
The latest post from this business
Posted by Pro Roofing and Siding Restoration to their own Google profile 3 months ago. Their words, not ours.
A properly installed roof is crucial for protecting your home from changing weather and everyday wear. Pro Roofing and Siding Restoration provides roof installation in North Ridgeville, OH, with a focus on lasting performance. Whether you're replacing aging materials or upgrading to a new roof, our team carefully inspects the existing condition before installing. We also offer asphalt shingles and metal options tailored to your preferences. Contact us today to discuss your needs.5 days agoCall now
What Pro Roofing and Siding Restoration says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…Only High-Quality Materials Used Over 25 Years of Experience Serving Northeast Ohio…”
Free estimates
“…Roofing Commercial Roofing Siding Free Estimate Instant Roof Estimate Free on Site…”
Other roofers in Lorain
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Franciscus Roofingsiding, shingle selection, responsive staff4.8564 ratings5.3% one and two star(440) 200-0491 | 4.8 | 564 | 5.3%30 of 564 | (440) 200-0491 |
| Sipes Roofing Solutionssiding, new roof, insurance claim assistance4.9191 ratings1.0% one and two star(440) 276-8139 | 4.9 | 191 | 1.0%2 of 191 | (440) 276-8139 |
| Journey Home Restorationinsurance claim assistance, siding replacement, efficient crew4.3110 ratings16.4% one and two star(440) 454-2020 | 4.3 | 110 | 16.4%18 of 110 | (440) 454-2020 |
| M&T Roofing and Restorationprofessional crew, respectful crew, insurance claim assistance5.096 ratings0% one and two star(440) 201-4341 | 5.0 | 96 | 0%0 of 96 | (440) 201-4341 |
| Burgett Roofing & Repairs LLCquality workmanship, small jobs, immediate repairs5.087 ratings1.1% one and two star(440) 657-9320 | 5.0 | 87 | 1.1%1 of 87 | (440) 657-9320 |
| Bill Jackson Roofing, Incpolite crew, storm damage repair, insurance coordination5.084 ratings1.2% one and two star(440) 296-3367 | 5.0 | 84 | 1.2%1 of 84 | (440) 296-3367 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 180 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 180, of which 172 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.