Roofing contractor
Prime Roofs
1560 E Southlake Blvd, Southlake, TX 76092
Listed under Grapevine, TX
- Google average
- 5.0
- Ratings counted
- 113
- One and two star
- 0 of 113(0%)
- Texas median
- 1.0%
The first three are Google’s own figures for Prime Roofs, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 113 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Prime Roofs. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement14
- easy process10
- inspection report4
- courteous team4
- quick work4
- down to earth3
- informative staff3
- honest staff3
- knowledge of roofing2
- quick fix2
- efficient crew2
Other reviews we hold
14 more of the 105 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5GT Boyda month ago
We, along with our neighbors had an unfortunate hail event that damaged our roofs here in Fort Worth, I met with several contractors but no one impressed me like Prime Roofs did. Chad, the owner, is amazing. Not only is he easy to deal with, he listens to the home owners expectations and is very knowledgeable with the process the insurance company requires. He was on site when our insurance adjuster inspected the roof, then when we got the appraisal back, this is where Chad and his team shinned. Chad and Josh were able to negotiate with our insurance company for all the missed items to complete an accurate assessment of a full roof replacement by providing supporting documentation and dialog to resolve the claim. They accepted his supplement. As a home owner, i felt completly taken care of, knowing my home was going to be put back to normal. Chad always made himself available to discuss next steps and help us through our roof replacement and decisions. Today was the install day. He brought his team of 23 skilled workers lead by Mauricio, out to my home and replaced my roof all in one day! it looks gorgeous and the quailty is top notch. I highly, highly recommend Prime Roofs, you will be glad you went with them. Trust me!
Reply from the business
It was an honor and a privilege getting to replace your roof. Thank you for the great feedback! I agree, Josh and Mauricio are exceptional at what they do!
- 5 out of 5Joseph Smoliga2 months ago
Prime Roofs replaced our roof. They were here on time. Actually to the minute as promised! The crew was polite and friendly. Where they found issues they provided pictures and explained what needed fixing to be done to fix it properly. They cleaned up completely. I highly recommend Prime Roofing!!
Reply from the business
Thank you for the review and for trusting us with your home, Joe!
- 5 out of 5Private Snafu4 months ago
Chad and his team did an exceptional job on our recent roof replacement. They met with the inspector and explained his findings, making the process smooth. The quality of work is worth the cost, which may be minimal depending on your …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We greatly appreciate your business. Thank you for trusting us with your home
- 5 out of 5Ethan Romney6 months ago
Great roofing company! True to their word and great crews!
Reply from the business
Thank you sir.
- 5 out of 5Shelby Ford7 months ago
Love this company! Chad was very knowledgeable about a claim that we had due to smoke damage from a fire. Would definitely recommend this company!
Reply from the business
You are a rock star Shelby Ford. Most memorable name ever
- 5 out of 5R A7 months ago
Wonderful job with everything! Very informative and transparent and awesome quality!
Reply from the business
Thank you for being great to work for!
- 5 out of 5Pam Cox8 months ago
Chad and every one of his team members are true professionals and excellent at what they do, while being kind and thoughtful. Our home looks like a completely different home with new roof, paint, and gutters! Our curb appeal reflects elegance and uniqueness. Thank you so much Chad…⭐️⭐️⭐️⭐️⭐️
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for letting us take care of your beautiful home, Pam. It was a tremendous honor. Thank you so much!
- 5 out of 5R MoralesEdited 8 months ago
I'm a former & current client of this company. They've done work for me. And will continue to do so. OUTSTANDING company! I dispute & challenge any of these "one star" reviews, to post a copy of the invoice to PROVE that work was done. I dispute the legitimacy of their claim. It sounds like they are purposely making statements about them to impact business. It's all very "SLANDEROUS and DEFAMATORY!"
Reply from the business
Pleasure was all mine Mega MAGA Bro 🤙 …
- 5 out of 5Mike Drouin9 months ago
Great company! Trustworthy. Value for the dollar!
Reply from the business
👍👍 …
- 5 out of 5Hadi Khan9 months ago
Customer service was great. Gene always picked up calls & educated me on my next steps after a storm. I cannot see myself doing roof business with anyone else. Better Call Gene
Reply from the business
Thank you, Hadi! ❤️
- 5 out of 5Bryan Yelverton10 months ago
Great team! Honest pricing. Good communication throughout the roofing process.
Reply from the business
Thank you for the great review, Bryan!
- 5 out of 5Avery Lee11 months ago
Chad is the perfect mesh of professional and friendly! This company is outstanding and took amazing care of my mom’s house for us. He was extremely helpful and knowledgeable as well. Hands down will be the only company i will let work on my house and the only company i will be recommending to my own clients or friends and family. Satisfied is an understatement! He is my go to guy!
Reply from the business
🙏🙏🙏 …
- 5 out of 5Jacky11 months ago
Prime Roofing is amazing! They recently replaced my roof, and I couldn't be happier with the results. From the initial consultation to the final cleanup, their team was professional and highly skilled. The quality of their work is …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We really appreciate you taking the time to leave a review, Jacky!
- 5 out of 5Sarah Vencil11 months ago
10/10 recommend! They did an excellent job! I will definitely be referring anyone to Prime Roofs!
Reply from the business
🙌🙌🙌❤️❤️❤️ …
The latest post from this business
Posted by Prime Roofs to their own Google profile 14 days ago. Their words, not ours.
Replacing roofs in La Cantera all summer Aug 6, 2026
What Prime Roofs says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…Worth top of page Get a Free Quote Home Services Reviews Projects…”
Other roofers in Grapevine
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Texas Home Improvementsiding replacement, patio cover, window installation4.8446 ratings3.6% one and two star(817) 601-6031 | 4.8 | 446 | 3.6%16 of 446 | (817) 601-6031 |
| IFC Roofingroof replacement, gutter replacement, initial inspection4.9348 ratings0.9% one and two star(817) 672-9899 | 4.9 | 348 | 0.9%3 of 348 | (817) 672-9899 |
| Best Roofer Solarroof replacement, answering questions, insurance claim assistance4.9331 ratings3.0% one and two star(682) 688-7727 | 4.9 | 331 | 3.0%10 of 331 | (682) 688-7727 |
| Apex Premier Roofing & General Contractingroof replacement, insurance claim assistance, roofing4.9268 ratings1.1% one and two star(817) 410-0937 | 4.9 | 268 | 1.1%3 of 268 | (817) 410-0937 |
| Hargrove Roofingroof replacement, insurance claim assistance, new gutters5.0264 ratings0% one and two star(214) 550-2875 | 5.0 | 264 | 0%0 of 264 | (214) 550-2875 |
| GP Roofing And Constructionroof replacement, inspection, professional work4.6220 ratings10.0% one and two star(817) 305-0699 | 4.6 | 220 | 10.0%22 of 220 | (817) 305-0699 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 113 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 113, of which 105 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.