Best Roofer Solar

All 8 of the one and two-star reviews we hold for Best Roofer Solar, most recent first.

• 1 out of 5Braden Marusak3 weeks ago

  PLEASE READ Do NOT hire this company for anything. They almost killed my family due to pure negligence, bad business practice, and bad people in management. No permit was …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Lorena NajeraEdited a month ago

  We this company to replace our roof, a mistake I wish we could undo. They hit a gas line in our house, we have photos of their roofing nail in the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Lorena

• 1 out of 5Dongkun Chang6 months ago

  I have lived in the Dallas-Fort Worth area for over 30 years, including the past 9 years in Southlake. Over that time, I have worked with several roofing companies and service providers without significant issues—until now. This was my first experience being openly called a “liar” by a project manager. Approximately six months after my roof replacement and solar panel reinstallation by Best Roofer Solar, a friend noticed a black stain on my living room ceiling. I initially dismissed it, assuming it might have been caused by the cleaning crew. However, the stain gradually enlarged after each rainfall, and eventually water began dripping from the ceiling during storms. I contacted Best Roofer Solar for assistance, but because the issue arose after their one-year warranty period, I was required to pay $350 for an inspection. The technician could not identify the source of the leak, and the project manager suggested it might be a plumbing issue—despite the fact that the leakage occurred exclusively during rainfall. Even after I provided clear photos and videos documenting water intrusion only during rain events, the project manager dismissed my concerns and accused me of fabricating the problem. I ultimately hired a different company, which promptly located the leak and performed the necessary repairs. The root cause was a failed rubber seal beneath one of the solar panels; the original seal had not been replaced during the panel reinstallation following the roof work. This has been one of the most disappointing customer service experiences I have encountered. The sales team was exceptionally professional and persuasive, which led me to choose the company for the roof replacement. However, once the project was complete, any post-installation issues appeared to receive little support. Customers who report legitimate problems—even when supported by photographic and video evidence—risk being dismissed or accused of dishonesty.

• 1 out of 5Ricardo Gaytana year ago

  Please avoid this company and Matt Barrow. Recently got inspection and he claimed my roof was terribly bad in need of replacement. I asked him if he was sure and if it would affect my rates if we went with the claim. Went with claim and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Good evening, ricardo.My name is mark richardson and I am the owner of the company. I'm very sorry to hear about your experience with our company. Would you please give me a call on my personal cell phone number when you get a chance?So we can address your concerns and see what we can do to help you. 214-962-6385

• 1 out of 5IV-_RUDY_-VIa year ago

  Can I say, maybe its not ur company and maybe the people that you have representing you. Your sales/representative came out and promised us that the insurance will repaired our roof and wooden fance from the storms we had in Dallas. We only …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Rudy, my name is Mark Richardson I am the owner of the company please give me a call on my personal cell phone number I'd like to discuss your experience with our company and see what we can do to make things right 214-962-6385

• 1 out of 5Karissa Karra year ago

  Avoid This Roofing Company - Dishonest and Untrustworthy. I had a very disappointing experience with Best Roofer Solar. My interactions with the sales representative, Nico, were far from honest. Despite any promises made, the company failed to deliver as expected. I would strongly advise others to seek out a more reliable and trustworthy roofing company.

  Reply from the business

  We have no record f doing any business with you. Please call our office 682-688-7727

• 1 out of 5Paulina Ramirez Penaa year ago

  I advice you guys to look into the company before doing business with them.

  Reply from the business

  Mrs. Pena, We don't show any record of ever having done business with you. You may have as confused with another Roofing company. My name is Mark Richardson I am the owner of the company. Please give me a call on my personal cell phone number so we can address any concerns that you may have. 214-962-6385 Thank-you

• 1 out of 5Mamun Yusuf2 years ago

  Stay away from this company. They will ask for payment before doing the work.

  Reply from the business

  Thank you for your feedback. We’re sorry to hear about your concerns, and we take this very seriously. At Best Roofer Solar, we always strive for transparency and professionalism in every project. While we do have standard payment procedures in place, we also work closely with our clients to ensure they fully understand the process before any work begins. If there’s been any confusion, we would be happy to discuss this further and address any concerns you may have. Please feel free to reach out to us directly.

• roof replacement54
• answering questions24
• insurance claim assistance20
• easy process17
• hail storm plan14
• solar installation11
• storm damage repair10
• free inspection3
• fence repair3
• clean job site2

14 more of the 294 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Vicie Mustafaaa week ago

  Micah is exceptional. He was very thorough and knowledgeable. He helped us tremendously with our selections. Explaining the steps and making sure we were satisfied with the outcome for the work. I will definitely recommend him to friends and family. Thank you Micah we appreciate you. We’re located in Cedar Hill

  Reply from the business

  Vicie, we're so glad Micah's thoroughness and knowledge made such a difference in your selections. It's wonderful to hear he ensured your satisfaction with the work. We appreciate your recommendation to friends and family in Cedar Hill!

• 5 out of 5Sennicca Maskella month ago

  We had an excellent experience with Best Roofer Solar, and a big reason was our restoration consultant, Dennis Frey. From our very first conversation, Dennis stood out because of his impeccable integrity and follow through. He took the time …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dennis Frey truly exemplifies the integrity and commitment we strive for at Best Roofer Solar. Thank you for sharing your experience and for recommending us. We look forward to assisting you again in the future!

• 5 out of 5res19mtva month ago

  Very happy with BRS who knew my rights after insurance company denied my claim. Dave Pratt is Awesome to work with and goes above and beyond for his customers!!!! My roof install was smooth and professional which was appreciated as well

  Reply from the business

  Thank you very much we really appreciate your business

• 5 out of 5Wayne Marx2 months ago

  BRS worked very hard to ultimately get a damage award for my entire roof when Allstate insurance wanted only to award an initially very small amount. I did almost nothing in the whole process except sit back and watch. Great experience …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your kind words, Wayne. It's wonderful to hear about your positive experience and how we could assist you throughout the roof replacement process. We truly value our customers and appreciate your recommendation!

• 5 out of 5Beto Ramos2 months ago

  Micah Russell helped me and my wife get a new roof in Dallas. He was extremely Resourceful And did it at a great cost

  Reply from the business

  Thank you, Beto, for your wonderful review! We’re delighted to hear that Micah's resourcefulness and competitive pricing made your roofing experience a positive one. We appreciate your support!

• 5 out of 5dulce ramos2 months ago

  Micah was very helpful and extremely resourceful. He helped me get a roof replacement at a great deal in Dallas.

  Reply from the business

  Thank you for your wonderful feedback, Dulce! We're thrilled to hear that Micah could assist you with your roof replacement at such a great deal. Your satisfaction is our priority!

• 5 out of 5guillermo perez2 months ago

  Excellent service and attention. I highly recommend their services. They are always attentive and ready for any detail, taking care of everything related to insurance, making the process smoother and less stressful. Thanks to John, Frank, Teresa, and Mr. Richards for the great work.

  Reply from the business

  Thank you, Guillermo, for your wonderful feedback! We’re thrilled to hear that our team provided excellent service and made the insurance process easier for you. Your appreciation will motivate us to keep delivering top-notch support!

• 5 out of 5Jaxson T2 months ago

  Best Roofing Company out there!!! GIVE THE A CALL ASAP

  Reply from the business

  Thank you, Jaxson T, for your enthusiastic review! We're thrilled to be recognized as the best in roofing. Your support means a lot, and we look forward to assisting more customers like you.

• 5 out of 5Garlyne Oketch2 months ago

  Micah Russel was great. Helpful and knowledgeable. Helped me get a new roof.

  Reply from the business

  Thank-you Garlene. At Best Roofer Solar, helping you with a storm damaged roof replacement , was our pleasure thank you for your business

• 5 out of 5Sandralarios Larios3 months ago

  BEST ROOFER SOLAR Replacement of roof in grand prairie tx Me and my husband are really happy with our new roof thank you Frankie did a fanomial job explaining everything including insurance and details and paperwork his workers are really perffesional loc

  Reply from the business

  Thank you very much for your five star review and your business let us know if you need anything in the future

• 5 out of 5Michael EllisEdited 3 months ago

  Mark at best roofer solar did an awesome job on our roof in Rhome TX. Frankie was also very helpful with the warranty process after the roof was complete. I highly advice best roofer solar is you need a new roof or have damage from a storm.

  Reply from the business

  Your satisfaction is our priority, and we’re grateful for your trust!

• 5 out of 5Ana Anzola3 months ago

  Best Roofer Solar General Contractors LLC did an excellent job on our roof in Lewisville. Ronald Park was professional, knowledgeable, and made the entire process easy from start to finish. I highly recommend them to anyone looking for a trusted Lewisville roofing contractor.

  Reply from the business

  Thank you Anna for the five star review and the kind words we really appreciate you

• 5 out of 5Dennis Frey3 months ago

  Best Roofer Solar General Contractors LLC truly exceeded our expectations with the work they completed on our roof in Azle TX. From the first conversation to the final inspection, the entire experience felt smooth, organized, and surprisingly stress-free. Dennis Frey was professional, knowledgeable, and made everything easy to understand, creating a sense of confidence and trust throughout the process. He took the time to answer questions, explain each step, and made us feel like we were in good hands from beginning to end. The crew was efficient, respectful of our property, and delivered outstanding workmanship with great attention to detail. You can immediately tell when a company genuinely cares about quality and customer satisfaction, and Best Roofer Solar absolutely delivered on both. Finding a roofing contractor you can truly trust is not always easy, but this team made the decision feel effortless. I would highly recommend Best Roofer Solar to anyone in Lewisville looking for a dependable, honest, and highly professional roofing company.

  Reply from the business

  Thank you so much, Dennis, for the five-star review! We truly appreciate your kind words and the opportunity to help with your property. It was a pleasure working with you, and our team at Best Roofer Solar General Contractors LLC is grateful for your trust. We’re always help

• 5 out of 5Shane Stinson3 months ago

  Best Service---Great people! Very knowledgeable and trustworthy! A++

  Reply from the business

  Thank you Shane we appreciate your review and your business give us a call if you need anything in the future

A common question homeowners ask is when a full roof replacement is necessary versus a simple repair. Generally, if your roof shows widespread damage or has reached the end of its intended lifespan, a full replacement is often the most cost-effective and secure solution. We provide expert assessments to help you decide. Serving homeowners in Trophy Club and Roanoke, we ensure professional, clean results.4 days agoLearn more

• Licensed

  “…Are you licensed and insured? Yes. We are fully…”

• States years in business

  “…CE AREAS Serving the DFW Metroplex With over 13 years of experience serving homeowners…”

• Free estimates

  “…FREE INSPECTION CALL NOW WHY CHOOSE US Fort Worth…”

• 24/7 emergency call-out

  “…Roofing Services in Fort Worth - 24/7 Storm, Wind & Hail Damage Repair…”

Their site also states: insured.