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Roof Warden

Roofing contractor

Preferred Exteriors

2451 W Grapevine Mills Cir Ste 222, Grapevine, TX 76051

Google average
4.9
Ratings counted
75
One and two star
1 of 75(1.3%)
Texas median
1.0%

The first three are Google’s own figures for Preferred Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.

Rating breakdown

4.9
75 ratings
How the 75 ratings break down, from five stars to one
5
7397%
4
00%
3
11%
2
00%
1
11%
1.3%of these 75 ratings are one or two stars (1)

About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Preferred Exteriors. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim20
  • property inspection6
  • hail damage repair6
  • polite staff6
  • timely work5
  • thorough inspection3
  • roof removal2
  • shingle replacement2
  • leak detection2
  • articulate staff2

Other reviews we hold

14 more of the 68 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Theresa Parrisha month ago

    Fantastic roofing company. Preferred went way above and beyond to get me a new roof. He even referred me to a law firm that helped me get a new roof. The Project Manager and his team were fantastic. I would definitely recommend Preferred Exteriors to family, friends and co-workers. 10 put of 10 company👍👍

    Reply from the business

    Thank you so much, Theresa! It was truly a pleasure working with you. We’re grateful for your trust throughout the process and are so glad we could help you get the outcome you deserved. I’ll be sure to pass your kind words along to our project manager and the rest of the team. Thank you for recommending Preferred Exteriors to your family, friends, and coworkers—it means more to us than you know. If you ever need anything in the future, we’re just a phone call away!

  • 5 out of 5James Bohan-PittEdited 2 months ago

    Mullins are phenomenal. From the first inspection to seeing the guys replace my roof in 2-days, all before we closed the sale of the house. Handheld through the process, trustworthy and thorough. They came back of their own accord to improve a few things the senior inspector of their spotted after the fact. It wasn't even discussed, they just said we're on it and took care of it. I couldn't recommend these guys highly enough.

    Reply from the business

    Thank you for your kind words and recommendation! We're thrilled to hear that you had a phenomenal experience with our team from the first inspection to the roof replacement. We pride ourselves on being trustworthy and thorough, and we're glad to hear that we were able to address any concerns the senior inspector had. We appreciate your support and recommendation. Thank you again for choosing Mullins General Construction!

  • 5 out of 5kristopher rodriques3 months ago

    Preferred exteriors did an amazing job! Our roof and painting looks great and it was done timely once all the insurance paperwork was complete. Thank you so much and would recommend them to anyone!

    Reply from the business

    Thank you, Kristopher, for the fantastic review! We’re so glad you’re happy with your new roof and paint. It was a pleasure helping you through the insurance process and making sure everything was completed the right way. We truly appreciate your recommendation and your trust in Preferred Exteriors. If you ever need anything in the future, we’re always here to help. Thank you again for choosing us!

  • 5 out of 5Donald Paisant10 months ago

    Cassie came out to document hail damage to our home. She was in constant contact and updated us on her arrival. Upon arrival, she was very professional, explained what she was going to do before she started the inspectin, conducted a very …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks for the 5 stars! We’re glad Cassie’s communication, thorough inspection, and follow-through made the process easier. We’ll pass along your compliments and are here for anything you need next. —Chance, Preferred Exteriors

  • 5 out of 5Laura Taylora year ago

    Cassie was my project manager with Mullins Construction when my dad's home had storm damage. The workmen literally removed and replaced the roof in one day. We were very pleased with the workmanship of both the roof and the siding. Cassie …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Laura! 🌟 Wow — thank you so much for the kind words! We’re thrilled to hear Cassie took such great care of your dad’s home and that the crew knocked it out of the park (or should we say off the roof? 😄). We agree — Cassie is an absolute rockstar, and we feel lucky to have her leading our team with such grace, knowledge, and good vibes. It means the world to us that you trusted Mullins Construction during a stressful time, and we’re so glad we could deliver a smooth, speedy, and high-quality experience. If you ever need us again — or just want to say hi — we’re just a call away! Wishing your dad many safe and storm-free years under that new roof! — Team Mullins

  • 5 out of 5tanika randalla year ago

    I've been trying to get my roof repaired for over a year but since I wasn't approved for full replacement no contractor wanted the job. Preferred Exteriors stepped in and within 2 days my roof was repaired! Chris is a Godsend! Very professional and kind. They are now my go to for roofing!!!

    Reply from the business

    Glad we could help you Tanika! Thank you for the support :)

  • 5 out of 5K Ta year ago

    Mullins General Construction did a wonderful job restoring wood flooring and bathroom after water pipe broke. Anthony was easy to work with, maintained communication, and made sure we were happy with results.

    Reply from the business

    Thank you so much for the kind words, K T! 🙌 We’re so glad Anthony was able to take great care of you and keep everything on track during a stressful time. Water damage is never fun, but we’re happy we could help turn things around quickly and get your home looking sharp again! 💪 We appreciate the opportunity to earn your trust — and your feedback means the world to us. Don’t hesitate to reach out if you ever need anything in the future! — Team Mullins 🔨🏡

  • 5 out of 5LeeAnn Ruiza year ago

    A very polite person came to my house and did the inspection after wind damage. I felt they were knowable and didn't try to tell me I needed more repair than was necessary. I will happily use them when I get my damages repaired.

    Reply from the business

    Thank you for the support LeeAnn! We appreciate your business!

  • 5 out of 5Lauren Jacobya year ago

    Just wanted to shout out Jalyn for taking time out of his day to fix my flat tire when he was in the neighborhood and saw I had pulled over! Highly recommend this business since they clearly hire exceptional employees who go above and beyond for people!

    Reply from the business

    Lauren, this absolutely made our day! 🙌 Huge shoutout to Jalyn for stepping in and being a true Good Samaritan — that’s the kind of heart and hustle we love to see on our team. 💪🚗 We’re so glad he was able to help, and we truly appreciate you taking the time to share this moment. Thank you for the recommendation — and if you ever need anything (roof-related or otherwise), you know who to call! — Team Mullins 💙

  • 5 out of 5Gary Wrighta year ago

    Mullins completed roof on time and with a competitive price. From beginning to the end Luis Lebron kept me updated with all the progress of my new roof. Luis saved me $1000 on my insurance policy with a class 4 shingle. 5 stars.

    Reply from the business

    Thank you for the support Gary! Let us know if we can help in any way. Chance Mullins CEO, Mullins General Construction

  • 5 out of 5Herman Paez2 years ago

    I’ve been trying to get a new roof for three years. No luck. When Billy (Mullins) came in, insurance denied again. But Billy kept pushing and after three attempts, I got a new roof and Insurance paid for it ALL! Thanks for the persistence Billy (Mullins!). I highly recommend!

    Reply from the business

    We really appreciate your feedback, Herman! We are glad Billy was able to help get your roof replaced and handling the insurance hassles. It's great to know you've had a good experience. Your high recommendation means a lot to us!

  • 5 out of 5wendy williams2 years ago

    Mullins is the best!!! My roof was in really bad shape, and I had been looking for someone honest, and reliable to replace it for a while. After meeting with several contractors and half of them failing to collect from my insurance company, and the other half trying to swindle me, a gentleman by the name of Luis Lebron met with me. After so many attempts to collect from my insurance had failed, I had just about given up. Luis stepped up with confidence and told me he could do it, and Luis did!!! Out of all the contractors I have delt with in the past, Luis was one of the MOST personable, articulate, and professional men I have ever done business with! He stayed in contact with me EVERY step of the way! What Luis said was going to happen, happened. What Mullins quoted me, is exactly what I paid. NO hassles, NO gimmicks. The crew who replaced my roof were done in 1 1/2 days! I live in a 2400 sq ft home! When they left, they cleaned up so well, it didn't even look like they were there, except for the fact I had a beautiful new roof!!! You would think that would be the end of things, right? WRONG! Luis was still calling me to ensure I was happy and satisfied with the job!! Not only should you pick Mullins to do your roof, but you need to request Luis Lebron! I know because of him, is the only reason all of this worked out so well! Between Luis and Mullins everything was done in a fantastic, speedy, and very professional manner. Thank you so much! Never have I been so impressed!!!

    Reply from the business

    Wendy, thank you for the wonderful review, we're twining with joy! Your story made our day. We're especially proud of Luis for exceeding your expectations and serving you so well. It's fantastic to hear our team was able to assist with your insurance claim as well. Your great feedback is highly appreciated and we'd love to be there for your future construction projects as well!

  • 5 out of 5John Wallace2 years ago

    Cassie was a breeze to work with! From start to finish everything was top notch. Flawless with supplementals for insurance purposes and got the job done under budget and on time. For your next roof give Mullins a call !

    Reply from the business

    John, thank you kindly for the review and support. Glad to have you as a client! Until next time! Chance Mullins Mullins General Construction

  • 5 out of 5Junhua Ding2 years ago

    After the hails damaged the roof, many companies came for checking. Only Mullins gave much more detailed checking and took the pictures and measurements carefully. They completed the work with high quality. I am happy working with Alex and Billy. Thank you.

    Reply from the business

    Mr. D, thank you for your business sir! We appreciate the support!

What Preferred Exteriors says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…STEEL BUILT-UP ROOFING SYNTHETIC ROOFS Warranty GET A FREE QUOTE GET A FREE QUOTE…”

  • States years in business

    “…- Program Manager Cassie Carroll brings more than 10 years of experience in the equine…”

  • States a founding year

    “…Insurance Agents and Home Owners Since 2016 Schedule Your Free Inspection…”

  • Free estimates

    “…Home Owners Since 2016 Schedule Your Free Inspection PREFERRED CONTRACTOR WITH 100 +…”

  • 24/7 emergency call-out

    “…Monday - Friday: 8am - 5pm 24/7 emergency service 2451 W. Grapevine…”

Other roofers in Grapevine

Ranked by how many ratings Google has counted.

Other roofers we list in Grapevine
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Best Roofer Solarroof replacement, answering questions, insurance claim assistance4.9331 ratings3.0% one and two star(682) 688-7727
Apex Premier Roofing & General Contractingroof replacement, insurance claim assistance, roofing4.9268 ratings1.1% one and two star(817) 410-0937
Hargrove Roofingroof replacement, insurance claim assistance, new gutters5.0264 ratings0% one and two star(214) 550-2875
GP Roofing And Constructionroof replacement, inspection, professional work4.6220 ratings10.0% one and two star(817) 305-0699

All roofers in Grapevine →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 75 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 75, of which 68 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.