PMR Roofing

All 2 of the one and two-star reviews we hold for PMR Roofing, most recent first.

• 1 out of 5Cody S7 months ago

  Apt complex contracted PMR for replacement but their equipment is leaking oil all over the roads. Do not recommend.

  Reply from the business

  Cody, We appreciate you bringing this to our attention. Unfortunately we occasionally will rent equipment from 3rd party vendors that have leaks. In this situation, we have notified the vendor, obtained replacement equipment and treated the stains with absorbent as well as pressure treating with a commercial degreaser. It is our policy to always leave the site better than we found it. -PMR

• 1 out of 5Benjamin Lopez2 years ago

  Horrible

  Reply from the business

  Hello, Benjamin. Can you please elaborate on the experience you had with PMR Roofing? We strive to always be better and your response will help. Anything we can do to remedy your experience we would like to do so.

• insurance claim assistance16
• polite staff10
• hail storm repairs6
• inspection6
• claim approval4
• quick scheduling2
• timely crews2
• chimney repair2
• insurance adjuster meeting2
• timely work2

14 more of the 67 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Clancy Hawkins4 months ago

  We had a great experience with PMR Roofing! After we had our chimney rebuilt, it disturbed a small section of the roof, and Jordan, the VP, personally came out to make sure everything was taken care of under the existing warranty from the previous owners. That level of service really stood out. Alex, the foreman, was incredibly friendly, knowledgeable, and easy to work with. The roof itself is excellent quality, and it even helped us save money on our insurance—huge bonus. Overall, the whole process was smooth and professional. We would absolutely recommend PMR Roofing!

  Reply from the business

  Clancy, thank you so much! It was our pleasure to help. We pride ourselves on doing what’s right and providing outstanding customer service. We really appreciate your recognition and time to give us the review!

• 5 out of 5wendy miller7 months ago

  I highly recommended PMR Roofing for all of your hail storm repairs! The entire process was seamless for me. Their work was exceptional and timely. I would NOT hesitate to use them again!

• 5 out of 5Julie Fisher11 months ago

  This company is the most trustworthy, hard working, and efficient roofing company I have ever worked with! The overseeing and attention during the process was fantastic! The supervisor/sales rep/contractor was very knowledgeable, respected …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Julie, trustworthiness and hard work are at the core of our values at PMR. Thank you for taking the time to recognize that and write this review. We are very grateful!

• 4 out of 5Stephanie Ga year ago

  Eric was great to work with. He responded quickly to my initial request for an estimate, was present when my insurance adjuster inspected the roof, and scheduled me for the replacement within two weeks of my insurance company approving the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Stephanie, thank you for leaving us a review! We are sorry about the delay in payment processing, but are glad to hear we were able to help with your roof removal and roof installation.

• 5 out of 5C Lucignania year ago

  My experience with PMR Roofing was, in a word, outstanding. My project manager was Eric Sutton. His knowledge, experience, work ethic and integrity far exceeded my expectations every step of the way. My home in the Mid-Cities incurred …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  C, thank you so much for this awesome review! We were so glad that Eric took great care of you for your roof install and gutter install. We are honored to serve you and others who live across Arlington, Flower Mound, Southlake, Grapevine, Irving, and the rest of the Mid-Cities!

• 5 out of 5Jesse Belta year ago

  Eric and his team are great. Top notch service and quality. They replaced our roof on a week's notice and completed the job before noon in a single day. Highly recommend their work.

  Reply from the business

  Jesse, thank you so much for the referral regarding Eric and our team. We pride ourselves on being efficient and really appreciate your recognition. Thanks, again!

• 5 out of 5Brad Krausea year ago

  Company cares about their customers and does exactly what they promise. Integrity!

  Reply from the business

  Brad, this is the ultimate compliment. Care and integrity are core principles for PMR and thank you for acknowledging this. It’s why we do what we do!

• 5 out of 5Mike Waldripa year ago

  Eric and PMR Roofing did a fantastic job on our roof. They were thorough and efficient, cleaned the site at the end of each day and did quality work. I would recommend these guys without any hesitation.

  Reply from the business

  Mike, we certainly appreciate the review and your experience with Eric and PMR! We are grateful for customers like you!

• 5 out of 5Matt StiverEdited a year ago

  I cannot recommend PMR Roofing highly enough. Eric handled our repairs in a very timely and professional manner with the highest level of customer service. He made sure all repairs were done correctly. After a negative experience with another roofing company, Eric and PMR showed us what true professionalism is in a roofing contractor. I would highly recommend them to anyone in need of roofing service. Thank you, PMR! Update: I still cannot recommend Eric and PMR highly enough. He was kind enough to take time out of his day to evaluate an issue for us, and he is honest enough not to recommend services that were not needed. Eric’s honesty and professionalism are reassuring in an industry that lack both sometimes. Thanks Eric!

  Reply from the business

  Matt, thank you so much for your thoughtful review! We are so happy to hear that Eric and the team were able to help you with your roofing repair and roofing inspection needs.

• 5 out of 5Noël CrottyEdited a year ago

  We had a very positive experience using this company. The crews were tidy, respectful, timely, and knowledgeable. They addressed the damage and got us back into premium condition quickly. I’m glad to have found the company and feel confident in the work they did.

  Reply from the business

  Thank you for the kind words Noël! We are gad to have been able to help with your roof installation after the storm and greatly appreciate your feedback!

• 5 out of 5Chancelor Alexandera year ago

  PMR is great! I use them for all of my roofing needs and refer them to anyone who is looking for a roofer. They operate with honesty and integrity in everything they do!

  Reply from the business

  Chancelor, thank you for the feedback- we are happy to be your go to for all your roofing needs.

• 5 out of 5Mark Johnsona year ago

  My experience with PRM and Michael Landingham has been very good. Very efficient and had a great crew working on the roof. One or two small hiccups, but Michel flawlessly handled them. I would recommend PMR for your home roof! Thanks Michael ⭐️⭐️⭐️⭐️⭐️

  Reply from the business

  Thank you for the 5 star review Mark! We are so glad we were your roofer of choice, and love getting to serve customers like you all across Dallas for any roofing needs they have!

• 5 out of 5Helen Haacka year ago

  The Snow Heights Elementary PTA would like to extend a heartfelt thank you to Eric Sutton and PMR Roofing for their continued support of our PTA over the years. Your generosity and dedication make a meaningful difference in our community. Thank you, PMR Roofing, not only for your exceptional roofing services but also for your unwavering commitment to giving back to the community. We truly appreciate all that you do!

  Reply from the business

  Helen, On behalf of Eric and our entire team, we are so happy to get to help support such a great school community. Thank you for reaching out and giving us the opportunity to be a small part in supporting all that you all do! We look forward to the continued partnership!

• 5 out of 5Brenda Beacha year ago

  Highly recommend Eric and his team for your roofing repair. Eric provided excellent service from our roof replacement, gutters and other damaged items. He assisted us with our insurance claims and provided excellent communication during the process.

  Reply from the business

  Brenda, thank you so much for taking the time to provide a review. Eric and our whole team appreciate the opportunity to get your insurance claim handled. We are grateful for your support!

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