Pilgrim’s Professional Roof Repair Service

All 3 of the one and two-star reviews we hold for Pilgrim’s Professional Roof Repair Service, most recent first.

• 1 out of 5Bryan Dunn3 years ago

  Couldn't get ahold of anyone, 3 calls and a message and nothing

• 1 out of 5Mike Goodpaster5 years ago

  Never called me back. Needed a simple repair but I guess if it's not a full roof they don't want to be bothered. To bad.

• 2 out of 5AndyEppich57126 years ago

  I called Pilgrims last January about a roof leak I was having, I was referred by my own father. There was no doubt that he (Butch) was knowledgeable; his son was as well. They fixed my problem and for a price I found reasonable, however, they didn’t fulfill everything they said they would. I live in a high traffic area and am situated on a corner lot. Noticing this themselves, Pilgrims Roofing asked if I would keep their sign in my yard for several weeks and in return, since many cars would see their sign in my yard, fix a problem with my chimney that they noticed when addressing my leak. I of course agreed, thinking this was another sincere gesture by a company that did good work at my parents house, and years later, mine as well. Months tick by and I hear nothing from Butch or his son. I didn’t pressure nor expect anything at this point because they are a family business and Butch just was recovering from knee surgery. I got it, because just like Pilgrims, I work for a father and son operation, hence my dad that referred me. I figured in due time they would fulfill what they offered me; man to man, small business owner to small business owner. Fast forward to October 2019, still haven’t heard from them. “Man it has been awhile I’ve thought to myself.” So I texted Butch, reminded him who I am and what they promised me. “ Hello Andy, we are extremely busy right now but will work that in somewhere for you 👍🏻” was his reply. Today is February 1st of 2020, over a year since their promise and they have not contacted me. I do not expect free work, don’t get me wrong. However, they initiated the free work for placing their sign in my yard. For small businesses, reputation and honesty is everything; at least I thought so. This is sad in all reality because again, they did great work. But I’m still a young man, under thirty, and in reality am going to need a lot more roof work done in my lifetime. They could’ve had a customer for decades to come, but they had spoiled t

  Google cut this review short. The full text is on their Google profile.

• value17
• shingle repair6
• quick fix3
• guaranteed work3
• roofing issues3
• roof ridge vent repair2
• trim repair2
• bathroom venting2
• family owned2
• on time2

14 more of the 63 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Kathy Lentz2 weeks ago

  Needed roof repair from recent wind storms; not in a position to get a new roof; Awesome service and price. I don't have to worry this winter.

• 5 out of 5Alyssa Holyfielda month ago

  Great experience! Its hard to find good good help, but you'll find it here. Had a few leaks in my roof and they were out to fix them within a week. They even went above and beyond! When the job was all said and done, the gentleman noticed …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Benjamin Fennera month ago

  Hired them to replace two skylights on my roof. They came on time, did the work quickly. Afterwards I got on the roof to inspect the work, shingles, flashing, and skylights were installed perfectly. Replacement singles matched and I could …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jill Williams2 months ago

  I called for a quote and sent a picture of what I needed repaired. I was quoted a price that I agreed to. The man I spoke with, who gave me the quote, said they knew we were expecting rain the next day, so they would try to get out early to …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Terri Hauser2 months ago

  Butch was super nice and saved our butts! My whole roof needs replacing but him and his team did a fantastic job fixing an emergency leak we had going on buying us enough time until we can afford to replace. He was very reasonably priced and fixed it quick! Left our driveway clean no nails or anything. My husband and I are super impressed with their work and will keep them in our back pocket for and future repairs. Thanks, Butch!

• 5 out of 5Jesse West3 months ago

  I had Pilgrim replace the flashing on all my chimney’s and I’m pleased with the work. Butch was easy to deal with and his son and grandson were also easy to deal with. They did good, clean work and they guarantee their work.

• 5 out of 5Aaron R3 months ago

  I had a positive experience with this company from start to finish. They repaired a few loose shingles on my roof for a fair price.

• 5 out of 5Katie Earnhardt4 months ago

  Easy to get in contact with! Quick to respond with quote and repair even during a busy time after a wind storm. We have used them 3 times for repairs and will continue to use them!

• 5 out of 5M5 months ago

  Butch is old school, top notch type of guy that goes above and beyond.

• 5 out of 5Dan7 months ago

  A really positive experience, from the initial phone call, to the service I received. I had a small repair that was needed and they took care of it quickly and for a fair price. They will definitely be my first call when I need some help again in the future.

• 5 out of 5SomeGuyFromWat8 months ago

  Great company, will definitely use again.

• 5 out of 5Cassandra ChoryanEdited a year ago

  Highly recommend this company. Super friendly, professional, quick and honest. UPDATE: had them out a second time to repair someone else's work that was done on a bathroom vent. Again best service around. Wish they provided more service …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Shawn Sagea year ago

  With high winds, a portion of my metal trim was coming off of my home. I called Pilgrims Roofing around 9pm (after hours). By 9am the following day, I had received a phone call that they would look at the concern. By noon the job was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Joe Jasinskia year ago

  Friday 12/27/24 called Pilgrim’s spoke with Butch, shared pix of the damage caused by raccoons to my roof ridge vent, and pulled & chewed up shingles, and within couple hours Gary came over to assess and cost estimate. …

  Google cut this review short. The full text is on their Google profile.

• States years in business

  “…Residential Roof Leak Repair Services Over 55 Years Combined Experience!…”

• Free estimates

  “…- Gallery - Testimonials Call for Your Free Estimate Looking for Roof Repair Experts for…”

• Family owned

  “…Residential Roof Repair company • Family Owned and Operated In Taylor MI. Since 1979…”

Their site also states: warranty offered, states a founding year.