PCS Residential

All 5 of the one and two-star reviews we hold for PCS Residential, most recent first.

• 1 out of 5Billa year ago

  Came home to find their flyer wedged into my front door. First of all, you trespassed onto private property on a private drive. Then you littered and I had to remove and dispose of the flyer. Moreover, I would never do business with your storm-chasing company based out of state.

  Reply from the business

  Hi Trey, We're so sorry that you felt our restoration consultants went onto your property when they weren't supposed to. Our team is trained not to knock homes with "no soliciting" or "private property" signs - we will address the importance of respecting people's property wishes with them again. Since you are from CO, I can see how it would feel especially invasive if you thought we were not local. While we do have our corporate office in Minnesota, we have had an office in Littleton, CO since 2013 and have served thousands in the Denver area. All of our Littleton staff live and work in the area. Out of respect, we would like to be sure that your property is not contacted again and address any other concerns you have. If you would send your address to info@pcsrenew.com I will ensure that it doesn't happen again.

• 1 out of 5Michael Tuma3 years ago

  Worse experience with a contractor I have had in many years.

• 2 out of 5Michael Allen3 years ago

  Somehow PCS got my number after the recent storm and reached out asking if there was interest in getting a quote. I thought this was a little weird, as I didn't sign up for anything nor request anything, but no big deal. Several hours later I get a follow-up text stating they assessed my house had damage and would love to speak about the damages. The issue here is 1. I never gave this company my contact info so how did they message me? 2. While some of my neighbors did have some minor damage my house fortunately did not have any damage. So why is this company sending fear mongering texts to drum up business? I get that these events can be profitable for companies, but the way they went about it was super sketchy.

• 1 out of 5Rod Kruse5 years ago

  The follow up service is terrible. Do not use. Had problems but basically left me hanging. Now it is my problem.

  Reply from the business

  Hi Rod, we are sorry that your experience with PCS Residential didn’t match your expectations. We would love to know why so that we can deliver a better experience next time. You may reach us anytime at info@pcsrenew.com. Thank you.

• 1 out of 5Jason Graybill7 years ago

  I really dont know how this company is in business or has any 5 star reviews! Nothing but lies and troubles from the start. Talked with Eric Bockelman in April 2018 to get a roof and window replacement done from hail damage. They said there …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Jason, thank you for your feedback, and I apologize this is the way you feel. I would like to better understand this situation and hopefully come to a resolution, I will reach out to you shortly. Thank you. ~ Lauren

• new windows86
• window replacement42
• hail damage repair26
• insurance claim assistance23
• siding replacement20
• smooth process15
• initial inspection11
• installation crew9
• gutter issues5
• helpful sales rep4

14 more of the 195 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Judy Dahlke5 days ago

  From start to finish all the people at PCS were very helpful and would answer any questions we had and it was finished in a timely manner.

  Reply from the business

  Judy, it was such a pleasure working with you on this project. Thank you for trusting PCS Residential to work with you on the insurance claims process and window installation. We know you will love your new Pella Full Frame windows for many years to come! Thank you so much for this review.

• 5 out of 5Tom Snyker2 months ago

  After our house had hail damage I spoke with a number of contractors.PCS Residential was the only one that thoroughly addressed the damage to the roof,gutters,windows and doors.The other companies were mainly concerned with the roof.Adam …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Wow! Thank you so much for sharing your entire experience with PCS. We are so grateful we got to work with you on this project. Helping homeowners with their hail damage claims is our passion. Enjoy your new GAF Timberline roof and Marvin windows!

• 5 out of 5Heather Hayes2 months ago

  PCS Residential replaced almost all of our windows this spring. We were skeptical because they were door-knockers, but they delivered great references and plans. They also worked directly with our insurance company to get us everything we …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Heather, thank you so much for this honest review of the process. It is truly so appreciated. Enjoy your brand new Pella windows!

• 5 out of 5Alan Cherkasky2 months ago

  Our townhouse neighborhood just received all new windows and the process was orchestrated through PCS Residential. Kevin Pomerenke was the maestro who led the Orchestra and he did it seamlessly and with professionalism, friendliness, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Alan, our company deeply appreciates you taking the time to leave such a detailed review. We are so pleased to hear about your experience with Kevin and our team. We are honored your Multifamily Association chose to trust PCS with this project! We know you will enjoy those new Pella windows and doors!

• 5 out of 5Flory Seck2 months ago

  We had many windows replaced and Kevin was a Godsend , we don’t think we could have managed without his immense amount of help. He checked in with us all along the way, as well as moving furniture, taking down window treatments and then putting them back up. Amazing!

  Reply from the business

  Thank you so much for taking the time to share! We are so glad you enjoyed your experience with Kevin and the PCS team. Enjoy those new windows!

• 5 out of 5Tammy Culligan2 months ago

  Zach Schoop and his team did an awesome job with our roof inspection & repairs that were needed on our building in Minnetonka. Great customer service and response time exceeded our expectations! Highly recommend them! Thank you, Tammy Culligan

  Reply from the business

  Thank you for the kind words Tammy!

• 5 out of 5Jamie Hofberger2 months ago

  We really appreciated Kevin. He was organized, accommodating, and paid attention to detail. Our project was done well and on time.

  Reply from the business

  Thank you for taking the time to share this feedback Jamie! We hope you enjoy your new Pella windows!

• 5 out of 5Peter Goddard2 months ago

  Kevin was the site manager for two large projects including roof replacement and new window installation. He was knowledgeable, accessible and kept us updated. Kevin was always immediately responsive and great to work with.

  Reply from the business

  Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that Kevin made such a positive impression on your HOA community in Hopkins. It was a pleasure working with your association on both the GAF Timberline Armorshield roof replacement and the Pella window installation. Thank you again for choosing us and for sharing your experience!

• 5 out of 5Darci Kihle3 months ago

  We had a great experience working with PCS. Specifically, Kevin was instrumental in ensuring we were well informed and kept things running smoothly!

  Reply from the business

  Thank you Darci! This is so great to hear, we know you will love your new Pella windows.

• 5 out of 5Tim Olson5 months ago

  They did a great job in our windows! Very happy with the whole process from start to finish!

  Reply from the business

  We’re so glad to hear you’re happy with your new windows and that the process was smooth from start to finish. We truly appreciate your trust in PCS and the opportunity to work on your home!

• 5 out of 5Brad Haus5 months ago

  PCS has worked on our house multiple times always done a great job. Kevin, the foreman on this job was top-notch.

  Reply from the business

  Thank you for the great review and for continuing to trust PCS with your home projects! It means a lot to us to work with customers more than once, and we’re glad to hear everything went well again. We’ll be sure to pass along your kind words to Kevin—he’ll appreciate the recognition. Thanks again for choosing PCS!

• 5 out of 5Paul Meehl5 months ago

  Our window replacement journey was an insurance challenge that took 18 months to get through and PCS’ persistence was critical in finally getting the claim fully honored. There were other complications in the process and PCS always did the right thing to move things forward. The installation was in the timeframe indicated and was done more quickly than we expected. The punch list items (only two of them) were both addressed effectively. We appreciate PCS’s professionalism and ease of communications. The new windows are great.

  Reply from the business

  Thanks for sharing your experience and for your patience throughout such a long insurance process, Paul! We know 18 months is no small journey, and we’re grateful you trusted PCS to stay persistent and help see it through to a full resolution. We’re thrilled you’re enjoying your new windows, and we sincerely appreciate the opportunity to work with you!

• 5 out of 5Mark GUy6 months ago

  Great experience working with Adam Killa and his team. He kept me informed throughout the whole process and were very easy to work with.

  Reply from the business

  Thank you for the great review, Mark! We're happy Adam and the team gave you great service and were easy to work with. Enjoy your restored home!

• 3 out of 5Michael MEdited 7 months ago

  I expected a better result than what we got on the new Andersen Windows.

  Reply from the business

  Thanks for sharing your feedback, Michael. We understand how important it is to feel fully satisfied with a project like this, and we appreciate the opportunity to address concerns along the way. Your input helps us continue improving how we serve our homeowners, and we’re grateful you took the time to share your experience.

✨ Behind the Scenes ✨ We had Pella Corporation on-site yesterday! PCS was hand-picked as one of their top Pella Certified Contractors to be featured in an upcoming video production, highlighting our company and our relationship with Pella. This was a huge honor for our team. Thank you Pella! 🎥 Aug 7, 2026

• Licensed

  “…#: BC593158 PCS Residential is not a licensed public adjuster in the State of…”

• License number shown

  “…IFAMILY BLOG © PCS Residential, MN License #: BC593158 PCS Residential is not a licensed…”

• States a founding year

  “…over 7,000 insurance claims managed since 2006 we continue to grow through our…”

• Free estimates

  “…Denver, CO and Twin Cities, MN REQUEST FREE INSPECTION WINDOWS | ROOFING | SIDING | GUTTERS…”

• Mentions the BBB

  “…Master Elite, and A+ Rated through the Better Business Bureau, PCS is built on providing superior…”