Paragon Chimney and Roofing

All 4 of the one and two-star reviews we hold for Paragon Chimney and Roofing, most recent first.

• 1 out of 5India Robinsona month ago

  I scheduled my appointment a week in advance, received a confirmation the day before, and then had my appointment canceled just 30 minutes before the scheduled arrival window. I explained that I had arranged my schedule specifically for this appointment, and I was told they would "get in touch with the technician" and call me back… Over the next several hours, I called multiple times for an update, but each time I was told they were still "unable to get in touch with the technician." I never received the promised callback! People often take time off work or rearrange their schedules to be home for service appointments. Canceling just 30 minutes beforehand is rude and unprofessional. Failing to follow up with a callback after promising one only made the experience worse.

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Aislinn McGuireEdited 6 months ago

  I have no idea how this has received so many 5 star reviews. I have maybe once before in my life written a poor review. so this will only my second time in 30+ years. I am sure the response from Paragon will be that I was rude to the …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jorge Echevarria10 months ago

  Did not show up. Wasted 3 hours of my day waiting.

• 1 out of 5Christopher Festaa year ago

  I called paragon on 4 different occasions, each time I was told I would get a call back with a time and date, and never heard back. After calling them a 5th time, I finally got a date for a technician to come check our roof. The technician never showed up and never called. I wasted two weeks chasing them, shame on me for even giving them a second, third, and 4th chance.

• chimney cleaning218
• shingle repair48
• leak repair34
• brick repair30
• affordability25
• shingle installation15
• asphalt installation15
• chimney liner repair13
• chimney sealing7
• chimney cap replacement5

14 more of the 469 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ruben Soto2 weeks ago

  The quality that was delivered to us by Paragon was exceptionally talented, full of flawless standards and tremendous value in terms of service. Thank you for the liner repair service and for the chimney cleaning!

  Reply from the business

  Thank you, Ruben Soto, for your exceptional review! We're truly honored by your kind words and delighted to hear you were satisfied with the quality, craftsmanship, and value of our chimney liner repair and chimney cleaning services. At Paragon Chimney and Roofing, we take pride in delivering dependable chimney solutions with professional service and attention to detail. Your trust and support mean a great deal to our entire team. We sincerely appreciate the opportunity to serve you and look forward to helping with any future chimney, roofing, or exterior service needs!

• 5 out of 5John McKinney2 weeks ago

  Great customer service top quality

  Reply from the business

  Thank you, John McKinney, for your outstanding review! We're thrilled to hear you were pleased with our customer service and quality workmanship. At Paragon Chimney and Roofing, we take pride in delivering dependable service, professional care, and lasting results on every project. Your trust and support mean a great deal to our entire team. We sincerely appreciate the opportunity to serve you and look forward to helping with any future roofing, chimney, gutter, or exterior service needs!

• 5 out of 5Misaki Nakahara2 weeks ago

  Paragon did a really solid job on our building. They cleaned out the chimney and gutters, took care of a few leaks we were dealing with, and made sure everything was in good shape before they left. The crew was professional, easy to work with, and showed up when they said they would. It’s nice working with a company that takes pride in doing quality work without cutting corners. I’d definitely use them again and recommend them to anyone needing home or building maintenance.

  Reply from the business

  Thank you, Misaki Nakahara, for your exceptional and detailed review! We're truly grateful that you trusted Paragon Chimney and Roofing with your building maintenance needs. We're delighted to hear you were satisfied with our chimney and gutter cleaning, roof leak repairs, and the care our team took to ensure everything was in excellent condition before completing the project. Providing punctual service, professional communication, and high-quality workmanship without cutting corners is always our priority. Your confidence, recommendation, and willingness to work with us again mean a great deal to our entire team. We sincerely appreciate your support and look forward to assisting you with any future roofing, chimney, gutter, or exterior maintenance needs!

• 5 out of 5Daniel Figueroa2 weeks ago

  Paragon was perfect I strongly recommend!! Chimney cleaning was done on time and in perfect condition.

  Reply from the business

  Thank you, Daniel Figueroa, for your exceptional review and strong recommendation! We're delighted to hear you were fully satisfied with your chimney cleaning service and that our team delivered punctual, professional care with excellent results. At Paragon Chimney and Roofing, we take pride in providing dependable chimney services, quality workmanship, and a smooth customer experience from start to finish. Your trust, support, and kind words mean a great deal to our entire team. We truly appreciate the opportunity to serve you and look forward to helping with any future chimney, roofing, or exterior service needs!

• 5 out of 5Mermaid Benzz2 weeks ago

  They are an amazing group. They came on time and handled all my problems with a dirty chimney(now clean) & a problematic gutter that kept breaking. I had everything replaced and repaired. The guys were kind and courteous in every way!

  Reply from the business

  Thank you, Mermaid Benzz, for your outstanding review! We're delighted to hear you were pleased with your chimney cleaning, gutter replacement, and gutter repair services. Providing prompt, professional service with quality workmanship and treating every customer with courtesy and respect is what we strive for at Paragon Chimney and Roofing. Your trust, kind words, and recommendation mean a great deal to our entire team. We truly appreciate your support and look forward to helping you with any future roofing, gutter, or chimney needs!

• 5 out of 5Cody2 weeks ago

  Our favorite company to call for any leak repair service or gutter maintenance. The roof was in desperate need of repairs and we are glad we had made the right choice by having Paragon do the service.

  Reply from the business

  Thank you, Cody, for your outstanding review! We're truly honored to be your trusted choice for roof leak repairs and gutter maintenance. Knowing we could restore your roof and earn your confidence means a great deal to everyone at Paragon Chimney and Roofing. We take pride in delivering honest service, expert workmanship, and lasting roofing solutions. Thank you for your trust, support, and recommendation-we look forward to helping you with any future roofing, gutter, or chimney needs!

• 5 out of 5muya walker4 weeks ago

  Roof fully repaired. Paragon is full of All-Stars for the business. Quality customer service care. Haven’t renovated the roof in a long time and I’m glad I had them do it for us. The coating was perfect, torching was also done right.

  Reply from the business

  Thank you, Muya Walker, for your amazing review! We're thrilled to hear you were happy with your roof renovation and that the repairs, roof coating, and torch-down roofing were completed to your satisfaction. Your kind words about our team and customer service mean a great deal to everyone at Paragon Chimney and Roofing. Thank you for your trust and recommendation—we look forward to helping you with any future roofing or chimney needs!

• 5 out of 5Patty May4 weeks ago

  Worked with our insurance company for the chimney liner repair. They definitely did a great job. Solid business 10/10 recommending!

  Reply from the business

  Thank you, Patty May, for your amazing review! We're delighted to hear you were happy with your chimney liner repair and that we could help make the insurance process easier. Your recommendation means a great deal to everyone at Paragon Chimney and Roofing. Thank you for your trust and support—we look forward to helping you with any future roofing or chimney needs!

• 5 out of 5kinda live comedy4 weeks ago

  Thanks a lot for taking care of our cellar and attic vent.

  Reply from the business

  Thank you, Kinda Live Comedy, for your fantastic review! We're glad you were happy with your attic vent repair and that we could take care of your ventilation needs. Thank you for trusting Paragon Chimney and Roofing. We truly appreciate your support and look forward to helping you with any future roofing, ventilation, or chimney needs!

• 5 out of 5Jaylen Davis4 weeks ago

  Anything I will ever need with roofing I will always call Paragon. They are very friendly. Knowledgeable and results oriented. Extremely professional customer service plus their service for chimney repairs is near perfect

  Reply from the business

  Thank you, Jaylen Davis, for your amazing review! We're honored to be your trusted choice for roofing and chimney repairs. It's wonderful to hear you appreciated our friendly service, professionalism, and quality workmanship. Your trust and recommendation mean a great deal to everyone at Paragon Chimney and Roofing. We truly appreciate your support and look forward to helping you with any future roofing or chimney needs!

• 5 out of 5Andrew Sylvince4 weeks ago

  Repaired the venting in our attic and our gutters. Everything came out nice and professional.

  Reply from the business

  Thank you, Andrew Sylvince, for your fantastic review! We're delighted to hear you were happy with your attic vent repair and gutter repairs. It's great to know everything was completed professionally and to your satisfaction. Thank you for trusting Paragon Chimney and Roofing. We truly appreciate your support and look forward to helping you with any future roofing, gutter, or chimney needs!

• 5 out of 5Wifredo Santana4 weeks ago

  Adam did a great job. When we needed a tech the same day he really came. Saw the leals and scheduled US a few days later to repair it. Best roofer i ever called. Really happy with the resulta!

  Reply from the business

  Thank you, Wifredo Santana, for your amazing review! We're thrilled to hear Adam was able to respond quickly and provide the roof repairs you needed. We'll be sure to share your kind words with him. Your trust and recommendation mean a great deal to everyone at Paragon Chimney and Roofing. We truly appreciate your support and look forward to helping you with any future roofing or chimney needs!

• 5 out of 5Tyrone Williamsa month ago

  We had a great experience working with Paragon on repairs to our roof and the exterior coating of our building. We had several leaks that had become an ongoing concern, and their team did an excellent job identifying the problem areas and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Tyrone Williams, for your incredible review! We're glad you were happy with your roof leak repairs and exterior coating restoration. It's great to hear our professionalism, communication, and workmanship met your expectations. Thank you for trusting Paragon Chimney and Roofing and for your recommendation. We look forward to helping you with any future roofing or exterior repair needs!

• 5 out of 5Meyling Hernandeza month ago

  It's an excellent job, everything is in perfect condition.

  Reply from the business

  Thank you, Meyling Hernandez, for your fantastic review! We're thrilled to hear you were happy with your gutter repairs and skylight repair, and that everything was completed to your satisfaction. Your kind words mean a lot to our team. Thank you for trusting Paragon Chimney and Roofing. We truly appreciate your support and look forward to helping you with any future roofing, gutter, or chimney needs!

Why Does a Chimney Need a Cap? | Chimney Cap Installation NYC At Paragon Chimney and Roofing, we help homeowners with chimney cap installation, replacement, repair, and inspection. A properly fitted chimney cap helps protect the chimney opening from rain, debris, and small animals while supporting proper ventilation. Why Chimney Caps Matter: · Help reduce rain and moisture entry · Protect against leaves and debris · Help prevent animal entry · Support chimney and masonry protection · Help maintain proper ventilation **Signs Your Chimney Cap May Need Attention:** · Missing or damaged cap · Rust or corrosion · Loose screening · Visible gaps · Excessive debris or moisture Chimney Cap Services: · Chimney Cap Installation · Chimney Cap Replacement · Chimney Cap Repair · Chimney Cap Screening · Chimney Inspection · Chimney Moisture Protection Engagement Question: What do you think is the most important reason for a chimney cap—rain protection, debris protection, animal protection, or masonry protection? 📍 Paragon Chimney and Roofing 312 Grand St, Brooklyn, NY 11211 📞 Contact us today for professional chimney cap services in NYC and surrounding areas.7 hours agoCall now

• Licensed

  “…Our licensed team uses high-quality materials and…”

• Insured

  “…Are you a licensed and insured roofing and chimney contractor in…”

• Warranty offered

  “…More About Paragon 01 Quality Guaranteed We deliver results you can trust by…”

• 24/7 emergency call-out

  “…Yes, we offer 24/7 emergency services across New York…”

Their site also states: free estimates.