Roofing contractor
Palmetto Roofing Siding Gutters
2361 McConnells Hwy, Rock Hill, SC 29732
- Google average
- 4.8
- Ratings counted
- 114
- One and two star
- 4 of 114(3.5%)
- South Carolina median
- 1.9%
The first three are Google’s own figures for Palmetto Roofing Siding Gutters, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the South Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 107 | 94% | |
|---|---|---|---|
| 4 | 2 | 2% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 4 | 4% |
About typical — the typical roofer in South Carolina sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Palmetto Roofing Siding Gutters, most recent first.
- 1 out of 5Joe Biggers5 days ago
Needed a gutter replacement on a very long back porch, they didn't even return my call. Not a good way to run a business.
- 1 out of 5Brad Wilson2 years ago
*This review is 2 years past install.* I bought some 6in seamless gutters from this company 2 years ago. They've leaked ever since. They did send someone out to try to fix it, but the issue was never resolved. Fast forward to this past hailstorm, and we ended up having to get a new roof and gutters due to damage. The new gutter contractor was able to show me how the gutters were installed wrong, how many old screws got left by the old crew and Showed me why they still leaked, etc. Honestly, watching the new contractors work is a world apart from the install crew from Palmetto outdoor solutions. It's always a bad feeling to learn 2 years later that we were basically just given poorly installed gutters that would have never drained properly, and without leaking. At least they're getting replaced. But I now feel like Palmetto gladly took our money, in trade for poor workmanship. Maybe Palmetto should consider a quality control inspection upon completion of work. I don't know, I just know I won't be reaching out to them for anything further
- 1 out of 5W R5 years ago
I called for an estimate on a smaller job. They said they would send someone out in the next week. It has been 4 weeks and no one has shown up. I have called almost everyday since, to see when they might be able to have someone come out. No …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hey WR, I’m sorry to hear you’re going through these issues. This is not how we conduct our business and we value every client. I am looking through the system and I’m unable to find anyone with your initials or any voicemails, so I don’t have your contact information. Please call me or email me now at Chris@palmettorsg.com I will have somebody out there today and I will make sure you are taken care of. Sorry for any confusion here.
- 1 out of 5Kevin Mattingly5 years ago
Rodney came out to our house on a Thursday and promised that they would have their gutter people stop by on Friday. We never received a phone call, they didn’t return my phone calls. A very disappointing experience. I wouldn’t consider these people to be reliable.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement24
- gutter replacement13
- polite staff6
- hail damage assessment5
- efficient crew4
- free repair3
- timely completion3
- new soffit2
- flexible time frame2
- material selection2
Other reviews we hold
14 more of the 107 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Tyler Parrish2 weeks ago
Parker was fantastic to deal with. Communication from the very beginning felt like I was speaking with a neighbor rather than a business. The same can be said about the owner as I met him in their office. I had a small job that they easily could’ve written off but they didn’t - thank you guys. Highly recommend this company for any of their listed services.
- 5 out of 5Page Putnam2 months ago
Palmetto installed a new roof and siding on my home and it looks beautiful! I'm so pleased with the workmanship and the price! I definitely recommend Palmetto for your needs.
- 5 out of 5anthony guerra3 months ago
i usually don’t leave reviews, but this company really deserved one. they made the whole process stress-free and did an amazing job on my roof. communication was great, prices were fair, and the quality of work was excellent. thank you guys again.
- 5 out of 5Laura Griffin3 months ago
Precision Plumbing had to do a big job on our HVAC and we needed a roofing company to check out a leak coming from the roof, they recommended PSG. I could tell when I spoke with Parker he was making every effort to fit us in …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Adam Eudy4 months ago
Had a great experience working with Chris and his team. Hired them to replace shingle roof, remove skylights, new gutters, and new soffit. They did great work and communicated well through the whole process. Unlike other roofers we got quotes from there was no high pressure sales tactics. Chris actively worked to make sure we were happy with our choice, offering to lay out shingles on the roof to compare colors. When unforeseen issues were found with the roof Chris would call me right away to make sure I aware and go over options. They also had the best warranty out of all the roofers we got quotes from. I highly recommend Palmetto and would work with them again.
- 5 out of 5Scarlett Abrams5 months ago
We’ve been arguing with Allstate for 2 years over a denied claim for roof replacement after the hail storm in 2024. Claim still denied. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Sam Foust5 months ago
I had a roof leak in a valley that was flashed incorrectly. They came out and did the roof repair in two days and will come check the roof after hail storms. They also reroofed an addition on my home. The workers were amazing, from the technician that gave me the quote to the two men that repaired it. They finished and the rain started. No leaks! The workers toiled for 11 hours the first day and finished the following day. Great group of gents and I received a veteran discount!
- 5 out of 5Harry Miller5 months ago
Palmetto Roofing & Siding did a great job for us. We had ice damage that caused a roof leak. Parker responded to us very quickly and developed a proposed solution that was both effective and reasonably priced. The work was done quickly and professionally. We highly recommend this company and will use them again as needed.
- 5 out of 5Jason Kirby7 months ago
Called on Palmetto to repair a part of our roof that was letting sunlight into our attic! Chris sent a crew in less than 24 hours. Roof repair was done promptly. I really appreciate the excellent communication from Chris. Top notch!!
- 5 out of 5Will7 months ago
Parker came out the same day I called and did a great job helping repair an area on my gutter a squirrel was getting at.
- 5 out of 5Jonathan Edel10 months ago
Palmetto stopped by because of a query on an inspection report we received. They gave us a free quote and assessment, wrote a report describing and explaining some particular (non-)issues flagged on the report, and wouldn’t even let me tip them. They fixed some other items too after this initial visit, but they were more than willing to give a free assessment and be candid about our concerns and issues. Will absolutely continue using them and recommending them into the future.
- 5 out of 5Samantha Allreda year ago
Highly recommend Palmetto RSG! We replaced a large window with a smaller one and needed siding installed where the hole from the old window had been walled in. Parker assessed the job and provided a very reasonable quote the same day. A …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Gail Beggarlya year ago
I have searched far and wide for a company that will take care of mobile home roofs. I live out of state and things do happen. I was Blessed to have called Palmetto roofing the morning after my tenant contacted me. They was very friendly and quickly got me in contact with the guy that would be fixing my roof. The next morning early, they was there and they repaired my roof. Thank goodness it was an easy repair. But with that being said, I thought the price was a little steep. But I gladly paid it. I will be using them for all of my roofing needs in the future. Thank you, Palmetto for taking the big worry off of me.
Reply from the business
Thank you so much for your thoughtful review! We’re so glad we could help take care of your roof quickly, especially with you coordinating things from out of state. We understand how stressful that can be, and we truly appreciate your trust in us. We also appreciate your honest feedback on pricing — we always strive to provide fair and transparent service, and we’re grateful you found value in the peace of mind. We look forward to working with you again in the future if any other needs come up. Thank you again for choosing Palmetto Roofing, Siding and Gutters!
- 5 out of 5ROB GRADa year ago
Fantastic service
Other roofers in Rock Hill
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Modern Roofinginsurance claim assistance, answering questions, polite staff4.8354 ratings5.4% one and two star(803) 902-3934 | 4.8 | 354 | 5.4%19 of 354 | (803) 902-3934 |
| Merritt Roofing LLCinspection, insurance claim assistance, responsive staff4.9263 ratings3.4% one and two star(803) 902-4586 | 4.9 | 263 | 3.4%9 of 263 | (803) 902-4586 |
| Super Roofing Companysmooth process, insurance claim assistance, new roof installation5.0252 ratings1.2% one and two star(704) 232-7879 | 5.0 | 252 | 1.2%3 of 252 | (704) 232-7879 |
| Brown's Roofing LLCfree inspection, polite staff, estimates4.6170 ratings9.4% one and two star(803) 980-7663 | 4.6 | 170 | 9.4%16 of 170 | (803) 980-7663 |
| Roof and Restoration Expertsinsurance claim assistance, quick response, timely manner5.0121 ratings0% one and two star(803) 953-0311 | 5.0 | 121 | 0%0 of 121 | (803) 953-0311 |
| Carolina Roofing Pros LLCreasonable pricing, siding, new roof4.9103 ratings1.9% one and two star(803) 903-3161 | 4.9 | 103 | 1.9%2 of 103 | (803) 903-3161 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 114 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 114, of which 107 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.