Brown's Roofing LLC

All 8 of the one and two-star reviews we hold for Brown's Roofing LLC, most recent first.

• 1 out of 5Debra Browna year ago

  A terrible experience with Browns Roofing. We needed our roof, gutters and downspouts replaced. They came and replaced the roof but never heard from them again on the gutters and downspouts. If lucky enough to get in touch with them they …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your feedback. I apologize for any misunderstandings or inconvenience caused. I personally spoke with your son on approximately 10-12 occasions and made it a priority to return his calls whenever he reached out on your behalf. Additionally, we made several visits to the property to address any questions or concerns he had. During these communications, there was no indication that you wished for us to proceed with the gutter installation. I am unsure of any other communication you may have had with some of our staff but I truly apologize if we caused you any inconvenience. Please let me know if there is anything else I can do to assist you.

• 1 out of 5Ken Nodes3 years ago

  I had an inspection completed which was filed with my homeowners insurance. Of course they initially denied the claim. We were told that the inspector from Browns would schedule an independent inspection for our insurance. I called multiple …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey Ken I am so sorry you had this experience. I looked back in all of our records and can't seem to find where you called the office with this concern. I would love to help you out with this issue directly. Please give us a call at your convenience.

• 1 out of 5Rina WalkEdited 6 years ago

  OMG. Had 8 leaks since they put up a brand new roof. Cabinet, floor and island damaged from leaks. Owner refuses to do repairs/replacements unless I replace pre-existing skylights for $4500. 2 rooms have brown ceiling stains-awful. They had …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We understand your frustrations, Rina. Let us assure you that we would like to fix this issue as soon as possible. Please contact us directly so we can discuss this. Thank you.

• 1 out of 5Ronald Olney7 years ago

  They subcontracted a crew from Columbia. I was there both days and nobody from Browns even showed up. They were replacing a board and fell through the roof and knocked a hole in sheet rock. Told me numerous times they were Coming out to fix it. Also estimate says they would roll magnet roller around yard to get nails up. That never happened since I have been picking up nails everywhere.This is a house going up for sale and the job they did on roof and Sheetrock keeps me from putting it up for sale. I posted pictures to show the kind of repair they did. This has been going on for weeks. I have been patient but enough is enough. Still waiting on owner to call me.

• 1 out of 5Patunia Snow8 years ago

  Do not go with this roofing company!!! Stress + Stress...! If this site offered negative Stars I would give them negative Stars... They promised to do the job within a month and it became an 8 month job and they still haven't finished!!! Never cared to pick the bits and pieces that they left!! Nails all over my yard after the roof part was done. They didn't protect my yard or air conditioner!!! I have had flat tires.... (at first tim said he would take care of it ...than later he said that they would not pay!)... Brown roofing company in SC cause the flat tires in my yard they didn't protect my air conditioner that got froze up! They kept on promising to come day after day. Not showing up on the days they said!! Made me feel like my house was not important enough and put me on hold all the time! I never said one mean word to Browns roofing company. I just wanted them to make things right which they did not end up doing!!! They want complete payment and not pay for the damage they did to my tires or yard. No compensation for their bad service whatsoever! And I just got off the phone with them once again before I wrote this review and they are promising once again to show up tomorrow to fix the problems of the house! I am so tired of there are bad and dishonest way they do business and how they treat me as a customer. They are the absolute worst roofing company. I've had my roof done on other homes I lived in and had none of these problems. The bill came back $1,000 more than I expected on top of everything! I had even asked the man for an itemized list and he wouldn't give it to me instead he says "you don't want us to do this job do you?" ....I answered "no I just want an itemized list to see what I'm paying for!" Which I never got the finalized list! The man who came and gave the estimate has lied to me too many times. Saying that he will be working on the house and he doesn't show up!!!! ...this went on for months! The workers they sent over where the wo

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Keith Storm9 years ago

  Terrible experience. We had quite the nightmare working with Brown’s Roofing. Brown’s roofing was contracted to replace our entire roof, one complete side of our home’s vinyl siding, and a few gutters. From the start, we were rarely communicated to when workers would be at our house to complete work. When we were told there would be workers there, they often time would not show up to complete the work. We rearranged our schedules to be at home for the workers several times for them to not show up and then they would show up to do work while we were not available. When the roofers showed up it took them just over a day to complete the work. They did not put any tarps down over our deck or flower beds, so after they were done there were literally hundreds of nails left behind that were not picked up. We noticed their rushed work immediately. Our driveway was littered with oil stains from their vehicles and the siding on the back of our house had asphalt scuffs all over them where they roofers had thrown down the old shingles against the house. The team replacing our siding removed a large piece from the side of our home without letting us know, and they left the wood exposed to rain and the elements for over a month before replacing. The team that replaced our gutters ran out of corner pieces, so they left it wide open for the rain to just pour straight down the side of our home until they could return several days later. The first time it rained, there was water in the attic and pouring out from behind our gutters. Upon inspection the shingles all around the home were cut too short causing water to run down our fascia boards as opposed to going in the gutter where it belonged. The furnace vents on the roof were also not sealed properly causing water leaks in our attic. We immediately contacted Browns to let them know of the issues and they assured us that the crew would be back out to fix the problems. I also spoke with their Greenville representative asking why

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Michael Fehnel10 years ago

  15 months ago they inspected my roof when I purchased my home. It passed without issue. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5C Goss (BGoss)10 years ago

  When calling Browns, a lady answers and takes your information. She cannot answer any questions about where crews are, roofing in general and status of your work order. She then proceeds to tell you that someone will call you soon. This may or may not happen. After 3 calls I did have someone come look at my roof. He quoted me and said he would fix the chimney leak the following Thursday. Thursday came and I saw nor heard from anyone. Called the company and was told someone would call me. Several calls later to the company I finally had a guy call me back. He apologized for not making it Thursday, but said he would come Friday. Friday came and I saw nor heard from anyone. Needless to say they are not doing my work. Broken promises and very unprofessional. The guy for Browns that came out told me it would be an all day job with a crew. The company I am having do my work now tells me it's a 2 hour job with one guy, and under half of the price of Brown's. Get 2 quotes when using Browns.

• free inspection21
• polite staff10
• estimates7
• hail damage repair6
• honest staff5
• punctual team3
• quality repair3
• prompt work2
• shingle replacement2
• fast finish2
• leak detection2

14 more of the 30 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Tom Kuhn5 days ago

  We had an issue with some shingles that were coming off our barn roof.I called Browns who did the installation. I called their office and had a call next business day and came out next day to see what issue was. Next day repair done. I would recommend Browns. They are professional and fast repair. Thank you so much .

  Reply from the business

  It is wonderful to hear that our team provided such a prompt response to your barn roof repair. Providing professional, efficient service is our top priority, and we appreciate your recommendation.

• 5 out of 5Monica Fenton6 days ago

  You won't find a more reasonable roofer to deal with. We love that they use a complete roofing system with matching products from the manufacturer.

  Reply from the business

  Thank you Monica for letting us fix your roof!

• 5 out of 5Jackson Christophera week ago

  Best in the business of roofing! Alex, Paul and team really take care of people.

  Reply from the business

  It is fantastic to hear that Alex, Paul, and the team provided such excellent care. We truly value your recommendation and are proud to be recognized as the best in the business.

• 5 out of 5Hannah Christophera week ago

  The company was amazing to work with. Alex is a pleasure to deal with. Highly recommend

  Reply from the business

  Thanks so much Hannah! We really appreciate the business! Allowing us to put a roof on was a pleasure.

• 5 out of 5JChris81a week ago

  Browns roofing is extremely easy to deal with and the finished product is great. This is why you go with someone who’s been in the business 30+ years!

  Reply from the business

  Thank you so much Jeremy for allowing us to install a roof for you.

• 5 out of 5Richard Lydaa month ago

  Had a limb puncture my roof and cause a ceiling collapse. They were able to have a contractor out that day to do an emergency patch and inspection. The inspection was incredibly thorough which was invaluable when it came time to deal with …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Richard! Glad we could help in a hurry!

• 5 out of 5John Savin2 months ago

  Responded quick for a roof leak that was letting water damage the inside! Came out and put a tarp up until the rain stopped and were quick with the repair!

  Reply from the business

  John it was wonderful working with you and your family. Thanks for allowing us to do a roof repair for you.

• 5 out of 5Sean McBride4 months ago

  Hayden was awesome and helped us out big time getting our issue resolved!!

  Reply from the business

  Hayden is amazing. Thank you for calling us and allowing us to help out.

• 5 out of 5Nicholas Hayes4 months ago

  ⭐⭐⭐⭐⭐ I had a great experience with Browns Roofing. Alex T. responded to my text quickly, scheduled my roof inspection without any hassle, and kept communication …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Nich! Glad we were able to help you out.

• 5 out of 5Stacy Graves4 months ago

  Hayden is great! He did an amazing job on the roof and he is so nice.

  Reply from the business

  Glad Hayden did a great job for you!

• 5 out of 5Sheryl Borg4 months ago

  After some preliminary research, I selected 3 roofing contractors to contact. Given their great reviews, years of experience and positive word of mouth references, I knew Brown’s Roofing Company was going to be my first call. With a list …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much Sheryl, we enjoyed working with y'all!

• 5 out of 5Jack Gillespie4 months ago

  I used Browns roofing for a new roof 5 years ago and one small roof repair, great job, I dealt with Hayden Black for all the work, very professional and great communication!

  Reply from the business

  Thank you Mr.Gillespie!

• 5 out of 5Travis Pittman7 months ago

  They took care of my roofing. Everyone has been very polite and willing to work with you

  Reply from the business

  Thanks so much Travis we really appreciate it!

• 5 out of 5Max Grichenko8 months ago

  David and his team were outstanding. I initially gathered multiple quotes from different companies, and although Brown’s Roofing was slightly higher, I chose them because of David’s approach. He took the time to thoroughly explain the entire process and the reasons behind each cost, which gave me confidence in my decision. Now that the work is complete, I’m extremely happy with the results and grateful to have my home properly repaired.

  Reply from the business

  Max we thank you for being an amazing customer to work with, thank you for the kind review.

Many homeowners often ask how to determine if they need a roof repair or a full replacement. A simple way to assess your roof is by checking for recurring leaks, missing shingles, or significant granule loss in your gutters. For our neighbors in India Hook and throughout the Rock Hill area, we provide professional assessments to identify the best path forward. A new roof installation ensures a leak-free home for years to come. Schedule your free estimate today.1 day agoLearn more

• Warranty offered

  “…Owens Corning, we can offer a lifetime warranty on selective shingles. Roofing…”

• Financing available

  “…I appreciate it. Looking for financing options? Special financing available * Learn…”