Roofing contractor
Occidental Roofing
1801 S Jentilly Ln C-20, Tempe, AZ 85281
- Google average
- 4.8
- Ratings counted
- 35
- One and two star
- 2 of 35(5.7%)
- Arizona median
- 2.3%
The first three are Google’s own figures for Occidental Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Arizona roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 33 | 94% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 6% |
Higher than most — the typical roofer in Arizona sits at 2.3%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Occidental Roofing.
- 1 out of 5Brian Anderson2 years ago
Never had them work on my roof, however, they are extremely rude drivers and therefore I will never have them work on my roof. Saw a trick in San Tan illegally go around three cars, on a busy street Halloween night with children everywhere. Wouldn’t do business with a place that employs that kinda of hothead.
Reply from the business
Good afternoon Brian, Thank you for bringing this matter to my attention. I'm genuinely sorry—and quite disturbed—to hear about your experience. Rest assured, I'm personally overseeing an internal review of this incident to ensure it never happens again. We are committed to upholding the highest professional standards, including courteous and safe driving. I would greatly appreciate the opportunity to discuss this matter with you further. Respectfully, Fernando Moreno CEO, Occidental Roofing Contact: (480) 525-7715 or admin@occidentalroofing.com
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance6
- professional workers5
- hail damage4
- project management4
- timely work3
- kind workers2
- thorough team2
- solar panel array2
- easy process2
- smooth experience2
Other reviews we hold
14 more of the 31 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Enrique Borboa3 days ago
Gustavo always takes care of my client’s roofing needs. Solid team to work with!
- 5 out of 5Eduardo de reza3 months ago
Excellent customer service from the team at Occidental Roofing!! I worked with Gustavo, Manuel and Alejandro on getting my roof replaced with my insurance company. Gustavo handled all the work with insurance company and walked me through the entire process, he made it super simple. The entire team is detailed oriented and knowledgeable. Highly recommend Occidental for any roofing needs!! As FYI I went with “weathered wood” ! Great color.
- 5 out of 5Maribel Baguer4 months ago
Occidental Roofing, LlC company did a wonderful work in both houses. The Project management ing Diego Santana was working very hard and responsive from day to day, always with clear communication and focused attention in all details .All …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Alma LeonEdited 4 months ago
It was Luck to run into Gustavo's Sign and I ended up with a New Roof and AC Unit and Replaced my Solar Panel that Broke into a Million Pisces..Exctra.....All with my Home Insurance that he deals with...Quick..Professional..and made sure everything was done Right...I highly Recommend them when a Hail Storm Distroys your Home....Or for any Home Improvements....Thanks Gustavo 🙏
- 5 out of 5Pon Phory4 months ago
Great experience with Occidental Roofing. The team was professional, on time, and did high-quality work. Everything was smooth from start to finish. Highly recommend!
- 5 out of 5Estella Olivarez7 months ago
I love my new roof and front porch entry. Gustavo paid great attention to details. Highly recommend the Occidental Team
- 5 out of 5Jake Leonhardt8 months ago
Amazing experience! We noticed a wet spot on our roof and reached out to Occidental. Alejandro responded and had someone scheduled to come out ASAP. The team was fast, professional, and incredibly thorough. They were on top of it and were …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Mary alderete9 months ago
We would recommend this company. They gave us a free roof inspection and documented (with pictures) of our roof and made repair suggestions. They gave us ample time (30 days) to make our final decision whether to proceed with roof repairs and broke down the estimate & suggested finance options. Repairs were made on time and roofers totally focused on their work. Diego was very professional with details of the roof work. He answered all our questions in a timely manner. Diego emphasized the quality of the roofing material workmanship. He was on site and kept us updated throughout the repair process. I commend the roofers involved who worked so diligently on our two-story house. It takes a lot of focus to be up there, and get great work accomplished.
- 5 out of 5Gabrielle Smith11 months ago
Manuel was super helpful and made this process so easy. He helped me get in contract with financing and was quick to get me on the schedule. Their workers are all kind and professional! My house looks amazing and the work looks to be done well. Looking forward to no more leaks in my garage.
- 5 out of 5Ruben Cordova11 months ago
Very good experience good job 100% recomendation
- 5 out of 5Matthew Clauera year ago
I recently had Occidental Roofing replace my roof, and I couldn’t be more impressed with the entire process. From the very beginning, Gustavo took care of all the insurance paperwork, which made everything so much easier on my end. He even …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your kind words! We're thrilled Gustavo's expertise and Nikko's attention to detail made your roofing experience smooth and stress-free. Your satisfaction means the world to us. If you need anything in the future, we're here to help!
- 5 out of 5Olivia Floresa year ago
They are super helpful, they made this process so easy to say the least. Their workers are all kind and profesional! My house looks amazing I cannot be any more happy!
- 5 out of 5Sharon Megdala year ago
Diego Bartosh did an excellent job managing the various tasks, including gutter work and painting, associated with replacing the roofs on my house and garage. Always responsive, he was patient in working with me and diligent in his communications, including with the insurance company. I recommend Diego and Occidental Roofing.
- 5 out of 5Peter W.2 years ago
My shingle roof got damaged from hail last fall and it started leaking. I hired Occidental Roofing to do a full roof replacement. Gustavo Lopez is professional and customer oriented. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for trusting Occidental Roofing! We're glad Gustavo helped with your insurance claim and delivered a great result. Your recommendation means a lot!
The latest post from this business
Posted by Occidental Roofing to their own Google profile 3 months ago. Their words, not ours.
Residential estate with a mixed roof system. Jul 28, 2026
What Occidental Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Roofing, LLC · AZ ROC #344347 · Licensed & Bonded A new standard, for an…”
Bonded
“…, LLC · AZ ROC #344347 · Licensed & Bonded A new standard, for an old trade…”
Free estimates
“…“ I was very pleased to have a free inspection and frankly thought I would get a…”
24/7 emergency call-out
“…Commercial Residential Company Contact 24/7 Call Schedule assessment 4.8 rating ·…”
Their site also states: warranty offered.
Other roofers in Tempe
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Gryphon Roofing & Remodelinganswering questions, responsive staff, patio roof replacement4.9781 ratings2.6% one and two star(480) 994-5500 | 4.9 | 781 | 2.6%20 of 781 | (480) 994-5500 |
| Aspire Contractinginsurance claim assistance, insurance contact, inspection handling4.8192 ratings6.3% one and two star(480) 566-7180 | 4.8 | 192 | 6.3%12 of 192 | (480) 566-7180 |
| Storm Pro Roofing LLC Tempe, AZroof replacement, timely work, insurance handling4.578 ratings11.5% one and two star(855) 625-5800 | 4.5 | 78 | 11.5%9 of 78 | (855) 625-5800 |
| Power Peak Roofinginspections, roof damage repair, fast response5.057 ratings0% one and two star(602) 975-3359 | 5.0 | 57 | 0%0 of 57 | (602) 975-3359 |
| Tacheny Exteriorssiding, fast response, product selection5.055 ratings0% one and two star(480) 697-6300 | 5.0 | 55 | 0%0 of 55 | (480) 697-6300 |
| Shamrock Roofing Servicesleak, competitive pricing, speed of work4.446 ratings13.0% one and two star(480) 888-6648 | 4.4 | 46 | 13.0%6 of 46 | (480) 888-6648 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 35 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 35, of which 31 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.