Roofing contractor
NWC General Construction
1701 W Northwest Hwy, Grapevine, TX 76051
- Google average
- 4.9
- Ratings counted
- 200
- One and two star
- 4 of 200(2.0%)
- Texas median
- 1.0%
The first three are Google’s own figures for NWC General Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 194 | 97% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 4 | 2% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for NWC General Construction, most recent first.
- 1 out of 5Kyra Derks7 years ago
There is a reason the reviews only date back 2 years and the have been in business wayyy longer. My neighbor used this company and it was a nightmare dealing with the debris of roofing stuff flying around, roofers laying and smoking in the neighbors lawn. I had to delay my roofing crew because they took their time on my neighbor. I was undecided with who to choose from because salesmen will say anything to sell a job but I’m sleeping good now that I know I didn’t go with them. Lord only knows how good my neighbor roof was put on.
Reply from the business
Dear Kyra Derks... kindly remove your slanderous fake review. It wasn’t hard to figure out who you are. Your only other review is of CORNERSTONE ROOFING... the place where you, KYRA DERKS a DISHONEST SALESPERSON 817-751-2328 are EMPLOYED or … More
- 1 out of 5Ashley Maggard7 years ago
Very unprofessional, hurtful, and careless of what others are going through.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance coordination52
- professional crew25
- hail damage repair23
- new gutters22
- insurance claim assistance21
- fencing17
- thorough inspection12
- smooth process12
- gutter replacement10
- fence repair9
- window replacement3
Other reviews we hold
14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Janie Huddlestona month ago
Todd is amazing! This company is the most reliable company we have used. Thank you so much for all your help.
- 5 out of 5larry riedera month ago
To Whom It May Concern, I am pleased to recommend NWC General Construction and Todd Elwood. Charter School Property Solutions has worked with NWC on seven major new construction and restoration projects involving charter schools in four different states, from consulting and project review through full project completion since 2016. Todd’s oversight, insurance knowledge, and project management have been extremely valuable. He understands how to connect documented damage with the proper repair scope, and he is able to clearly explain repair methods that meet or exceed local and national codes. His communication and documentation helped ensure damages were properly presented, reviewed, and approved by the insurance company. Most importantly, Todd helped us obtain an award over $2 million on a claim the insurance company had originally settled for under $80,000. NWC’s crews have been skilled, professional, clean, and well-organized. Their staging, scheduling, workmanship, and follow-up support after completion have all been excellent. Based on our experience, I would confidently recommend NWC General Construction and Todd Elwood to any property owner, organization, or management group seeking a knowledgeable, reliable, and capable construction partner. Sincerely, Larry Rieder Charter School Property Solutions
- 5 out of 5philS4 months ago
Brandon was able to work closely with insurance to get our home back to original condition after hail damage.
- 5 out of 5M Bellingham5 months ago
Brandon from NWC General Construction was excellent partner in dealing with an insurance company who multiple times denied my roof, gutters, garage door and chimney cap hail damage claim. Brandon (not my insurance company) shared the insurance company’s 2 step escalation process which was ultimately ruled by the final umpire in my complete favor. To accomplish this, Brandon obtained an independent appraiser to represent us who was excellent and confirmed the accuracy of Brandon’s initial damage assessment. Though the insurance company denied again, through Brandon’s guidance and his independent appraiser’s confirmation of the damage, we ultimately went to a final umpire who ruled completely in our favor requiring the insurance company to pay. I couldn’t be more pleased with this ruling since future claims will be under a 2% deductible instead of this claim’s 1% deductible. Brandon was extremely professional and kept me updated at every turn in the lengthy escalation process. Once the claim was successful, NWC did an excellent job in reroofing my class 4 shingles. They also pointed out venting issues with my last roofer’s work and corrected it. Brandon was involved during all aspects of the work. The replaced gutters and large custom chimney cap were quality improvements upon the existing items. I chose to upgrade my garage door to an insulated door and was extremely pleased with the product and workmanship. As a do-it-yourselfer, I appreciated Brandon working with me so that I could review all of the products we used. I found NWC services and partner services to be top notch. I will look for Brandon and NWC at our next Texas hailstorm.
- 5 out of 5Philip Dean8 months ago
I had a huge tree belonging to my next door neighbor fall over and punch through my roof, breaking the roof peak and several rafters. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ash Mistry8 months ago
I recently had the pleasure of working with Brandon and his team at NCW for a complete roof replacement, along with several other repairs. From the outset, Brandon demonstrated a remarkable dedication to his work. He diligently coordinated …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Kirk KitchensEdited 9 months ago
These guys were truly fantastic. They were timely and did an outstanding job on our roof and painting the outside of our house. They paid so much attention to detail and were very meticulous about the job they did. Will definitely be recommending them to friends and family!
- 5 out of 5David Davis9 months ago
I want to take a moment to express my sincere appreciation for Brandon Fowler, who truly embodies professionalism, kindness, and care. After the storms in March caused significant damage to our property, we were contacted by several roofing contractors. From the beginning, Brandon stood out and represented NWC with integrity and excellence. We faced several challenges early on, including an incomplete insurance adjuster inspection that led to a denial of our roof replacement. Brandon took the time to clearly explain the appeals process and guided us each step of the way. Thanks to his expertise and persistence, the roof replacement was ultimately approved—just as he had assured us it would be. The fence, roof, and gutter installations were completed on time, with outstanding quality and professionalism. Brandon personally oversaw the roof repairs and made sure our property was left spotless afterward. NWC is fortunate to have such a dedicated professional on its team. Brandon turned what began as a stressful situation into a smooth, positive experience. Please extend our gratitude to him and the entire NWC team for their exceptional work and customer care.
- 5 out of 5Howard Webb9 months ago
They did a great job and really good clean up. Roof looks great.
- 5 out of 5Bruce Davis10 months ago
Michael did a great job working my claim. He followed up with insurance to ensure everything impacted by the wind and hail was covered. He organized all repairs creating a hastle free experience for me and my family.
- 5 out of 5Laura Blount11 months ago
We have had a wonderful experience working with NWC. Chase and Tony were out to check our damage quickly and followed through every aspect of the job making sure everything was done to our liking. Thank you for great service! Would highly recommend!
- 5 out of 5Gavin Fritza year ago
Brandon was incredible to work with. Took care of every detail and made the entire insurance process a breeze. I’ll certainly be using him again!
- 5 out of 5Benjamin Lyman, Sra year ago
Brandon was super to work with from start to finish. I was a little hesitant initially about embarking on the process,but Brandon quickly allayed my hesitancy with a friendly, knowledgeable and professional approach to my storm damage …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Christian Mastersona year ago
Brandon did an excellent job coordinating all our repairs such as roof, gutters and window replacement, re-staining fences and other wood. We didn't have to do anything. He worked directly with our insurance company. Everything was done as projected with high quality workmanship. As I've watched other roofing companies struggling to complete the work on many other houses, NWC did the work with ease and far more professionalism. I am so pleased we chose NWC. Brandon was very good at keeping things going to completion and keeping us informed.
What NWC General Construction says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…+ X ◄ ◄ See all Photos Our Warranty We understand how important your home…”
Mentions the BBB
“…We maintain an A+ rating with the Better Business Bureau and…”
Family owned
“…Our Heritage Northwest Custom has been family owned and operated by the Turner Family…”
Their site also states: states a founding year.
Other roofers in Grapevine
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Texas Home Improvementsiding replacement, patio cover, window installation4.8446 ratings3.6% one and two star(817) 601-6031 | 4.8 | 446 | 3.6%16 of 446 | (817) 601-6031 |
| IFC Roofingroof replacement, gutter replacement, initial inspection4.9348 ratings0.9% one and two star(817) 672-9899 | 4.9 | 348 | 0.9%3 of 348 | (817) 672-9899 |
| Best Roofer Solarroof replacement, answering questions, insurance claim assistance4.9331 ratings3.0% one and two star(682) 688-7727 | 4.9 | 331 | 3.0%10 of 331 | (682) 688-7727 |
| Apex Premier Roofing & General Contractingroof replacement, insurance claim assistance, roofing4.9268 ratings1.1% one and two star(817) 410-0937 | 4.9 | 268 | 1.1%3 of 268 | (817) 410-0937 |
| Hargrove Roofingroof replacement, insurance claim assistance, new gutters5.0264 ratings0% one and two star(214) 550-2875 | 5.0 | 264 | 0%0 of 264 | (214) 550-2875 |
| GP Roofing And Constructionroof replacement, inspection, professional work4.6220 ratings10.0% one and two star(817) 305-0699 | 4.6 | 220 | 10.0%22 of 220 | (817) 305-0699 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 200 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 24 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.