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Roof Warden

Roofing contractor

NVB Contracting

10521 Crestwood Dr Ste 203, Manassas, VA 20109

Google average
4.6
Ratings counted
177
One and two star
18 of 177(10.2%)
Virginia median
1.7%

The first three are Google’s own figures for NVB Contracting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.

Rating breakdown

4.6
177 ratings
How the 177 ratings break down, from five stars to one
5
15789%
4
21%
3
00%
2
00%
1
1810%
10.2%of these 177 ratings are one or two stars (18)

Higher than most — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 18 one and two-star reviews we hold, most recent first.

  • 1 out of 5SERGIO AGUILAREdited a year ago

    They replaced my roof in 2023, and in 2024 they left a hole in it that leaks when it rains. I called the company, and they haven't fixed the problem since November of last year. I thought their work was under warranty, but they're dragging their feet and haven't offered any solution.

    Reply from the business

    We are sorry you expect us to fix an issue that is not our fault. We came back out and looked at our work and found the issue is due to your skylight leaking. The skylight is old and not covered under our workmanship warranty on the roof install. When we installed your roof we re installed your 40 year old skylight that should have been replaced. The skylight is old and needs to be replaced. We informed you about this after we came out and inspected it.

  • 1 out of 5Aaron Za year ago

    Salesperson walks right past 2 No Soliciting no trespassing signs and still rings doorbell next to "No Soliciting Sticker" and knocks on door. Clearly a company that must rely on high pressure door knocking to sell what can be assumed a low-quality product if it must rely on door-to-door salespeople and not word-of-mouth from satisfied customers. Got them on clear video, so no chance of mistaking them for some other company.

    Reply from the business

    We sincerely apologize for this. Ignoring clearly posted No Soliciting and No Trespassing signs is not acceptable and does not reflect our standards. We appreciate you bringing this to our attention, and we’ll address it with our team internally.

  • 1 out of 5Christina M3 years ago

    Do not deal with them they are rude, pushy and very unprofessional!

    Reply from the business

    We’re sorry to hear this was your impression. We strive to treat everyone with professionalism and respect, so this feedback is disappointing to hear. We take concerns like this seriously and will address it with our team.

  • 1 out of 5Wil MEdited 4 years ago

    I called them for an estimate and they never called me back :/

  • 1 out of 5Kate Ashley4 years ago

    Someone in their logo covered custom white truck almost ran me and my 13 month old child off the road because they wanted to get around a semi. They literally pushed cars in the left lane off the road so they could drive in the middle of two lanes at 70+mph. Insane, reckless, and selfish. Slow down, you’re going to kill someone, not good look for a company vehicle.

    Reply from the business

    Hi Kate, we are sorry for your unpleasant experience with our team. Our technicians and drivers always practice safe and strict measures while on the road, and we hope to provide you with the same experience. We will surely address this incident with our team and advise them to be more careful. If you have any further feedback or concerns, feel free to contact us at (703) 335-5893. Have a good day.

  • 1 out of 5Doris ParksEdited 5 years ago

    This company was wonderful to work with at the beginning and i tjought that i was making a good choice going through them, however they have since moved on to harassing me over less than $1000 despite me telling them multiple times in …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Doris, Thank you for leaving NVB Contracting LLC a 5-star rating as the roof was installed as promised. We are so glad to know we could work with you to help assist you through your insurance claim. We all have experienced a hardship with COVID as running a business is hard when customers cant pay after we perform service. We are sympathetic and understanding please call us and we can work out a payment plan with you. We wish you luck and look forward to hearing from you.

  • 1 out of 5Stuart Simpson5 years ago

    NVB stopped by my house and offered to inspect my roof. I had a leak in the past that had been repaired by a handyman that had reappeared. I was told that my roof definitely needed replacing and they would work with my insurance company to make it a smooth process. I was hesitant to file a claim but did after NVB assured me that my roof would qualify for insurance replacement. My insurance company said the roof did not need replacement and was in good condition, only needing very few shingles replaced (about a $600 repair). As part of their inspection, the insurance company removed a shingle leaving a small bare spot on my roof. Once they heard from the insurance company, NVB would barely return my phone calls but eventually said they would re-inspect my roof and work with the insurance company to appeal their findings. NVB never came out and weeks later they contacted me and said they would not continue the relationship. So now I have to have a small repair job done and I have to go through the process again to find someone to come out and make the repairs. Long story short, NVB assured me that my roof would qualify for insurance replacement and when that turned out to be false they wouldn't come out to make the repairs. AVOID NVB!!!

    Reply from the business

    Thank you, Stuart, for providing us with your review. We are disheartened to know about your experience with us, but we assure you that we will work towards improving our service in the future. If you wish to talk to any of our team members directly, please reach out to us at (703) 335-5893. We look forward to hearing from you.

  • 1 out of 5Jonathan Wilde6 years ago

    Be careful with these guys. When they lay a contract out infront of you and call it a waiver you better read the entire contract. You're essentially signing your right to hire a contractor of your choice away at that point and if you want …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    You can chose whoever you want to but if you want us at NVB to do all the free work to get you money from your insurance company we only get compensated when we do the construction work. We do countless hours of free work to get to the point of swinging hammers. The contract ensures you as home owners will let us do the work after we work for free to get you money and negotiate on your behalf to your insurance carrier. Everything is free as long as Home Owner dont try to stiff us after we get them thousand of dollars. Was there a charge for what we did? Was the inspection free? Its a mutual agreement of both parties to work together to get storm damage money from your insurance to make repairs.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement33
  • insurance claim assistance19
  • professional work19
  • gutter replacement11
  • thorough inspection9
  • siding replacement7
  • storm damage repair4
  • quick completion3
  • floor tiling2
  • drywall repair2

Other reviews we hold

14 more of the 163 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Lou Larsen3 weeks ago

    Had issue with a solar panel not performing to specifications, worked with Eric and his team to resolve the problem through the manufacturer. After extensive work on NVBs part the manufacturer finally approved the replacement panel which was delivered and installed in a short period of time once all the paperwork and testing was completed by NVB. The installation crew was knowledgeable and polite at all times. Would recommend them for solar panel installation projects. Lou Larsen

  • 5 out of 5Kevina month ago

    Eric was great! The roof they put on for us was great. They also put on new gutters… Very quality craftsmanship .. 5 stars all the way…

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Bmoc GroupEdited 2 months ago

    They work on my property several times ans are scheduled to help us again after the damage cost on the recent storm!

    Reply from the business

    Thank you for your business and wonderful feedback!

  • 5 out of 5Kelsey Coffman3 months ago

    I’ve now used NVB Contracting for both a major roof replacement and a kitchen remodel, and I cannot recommend them, and specifically Casey C., highly enough. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Laraine Wilson3 months ago

    Top-notch service from NVB Contracting. Professional, efficient, and great communication throughout the entire project. They completed the work on time and left my property spotless. My new roof looks fantastic. I highly recommend them.

  • 5 out of 5Zach Gladden3 months ago

    Fantastic company to work with. They go out of their way to make sure the customer comes first and is taken care of. We have worked with Jhonatan on multiple projects and he has never disappointed. Thank you NVB!

  • 5 out of 5Bill Battaile3 months ago

    Sam Rowles is great to work with. Very knowledgeable and very helpful. They have worked on two roofs on two of my properties and I couldn’t be happier with their service services.

  • 5 out of 5Jacqueline Saavedra5 months ago

    Great customer service, I was helped by Mr. Zelaes and he was able to provide all the information I needed for my insurance claim and the work was beyond professional. Definitely recommend this company.

    Reply from the business

    Thank you so much for the great review and recommendation. We’re glad Mr. Zelaes was able to provide the information you needed and help make the insurance claim process easier. At NVB Contracting, we work hard to deliver professional service and quality workmanship every step of the way. We truly appreciate your support and the opportunity to earn your trust.

  • 5 out of 5Liesl Schillinger6 months ago

    My experience with NVB Contracting in the summer of 2025 was fantastic. It is an excellent company, and I have absolute trust and respect for NVB's Jhonatan Zelaes, who oversaw three big jobs on my giant old house last June, July and …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for this incredible review. We really appreciate you taking the time to share so much detail about your experience with us. It means a lot to hear that Jhonatan earned your trust throughout those projects. From replacing your roof and gutters to helping with the insurance process and later taking care of your porch repairs, we’re glad we could be there for you every step of the way. We’re especially proud to hear the work, communication, and professionalism stood out. Thank you again for putting your trust in NVB Contracting. It was a pleasure working on your home, and we truly appreciate your recommendation. We’ll be here anytime you need us in the future.

  • 5 out of 5UrBond4 Life7 months ago

    The best decision I made was reaching out to NVB and working with Charlie Pizzola on December 20, 2025. I explained the issues I was having with a recently acquired home, and he immediately understood what needed to be done. He walked me …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the thoughtful review and recommendation. We’re so glad you reached out to NVB and had a great experience working with Charlie. Charlie takes a lot of pride in making sure homeowners understand the process, feel informed, and get honest guidance every step of the way. We’re glad his knowledge, attention to detail, and thorough inspection helped give you confidence in the work. Thank you again for trusting NVB Contracting with your home. We truly appreciate your support and are grateful for the opportunity to help.

  • 5 out of 5Diana Morales8 months ago

    We had the pleasure of working with Jonathan Z. He was very thorough in his explanation of the work and all the documentation. He was very professional and maintained excellent communication with us. He was able to answer all our questions …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks so much for the kind words and for trusting Jhonatan and our team with your project. We’re glad he kept everything clear, stayed in touch, and made the whole process feel easy and comfortable, especially with you being out of state. We really appreciate the recommendation and the chance to help.

  • 5 out of 5Matt Shaffera year ago

    NVB was a fantastic organization to work with. Our representative, Rory, took the time to explain what the different products and upgrades were and what was actually needed on our home. We were prepared for the process and how the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks so much for the kind words and recommendation. We’re really glad you had a great experience working with Rory and the NVB team. We always want homeowners to feel informed and prepared, so it means a lot to hear that Rory took the time to explain the options, set clear expectations, and be on site to help make sure everything went smoothly. We truly appreciate your support and the opportunity to work on your home.

  • 5 out of 5Mark Wa year ago

    My parents had roof damage that went unreported to their homeowners policy insurer, USAA, from October 2024 until January 2025 as they were both in and out of hospitals and rehabilitation centers as I was living out of state and unaware of …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks so much for sharing this and for trusting NVB Contracting during such a difficult time for your family. We’re really glad Jhonatan was able to step in, explain the process clearly, and help make everything as smooth as possible. We know how stressful situations like this can be, especially when you’re coordinating things from out of state, so it means a lot to hear that Jhonatan and our crew followed through and exceeded your expectations. We truly appreciate your kind words and the opportunity to help your parents with their home.

  • 5 out of 5Chris Hesslera year ago

    NVB was great. Jeff Smith (the lead contractor) was really nice to work with, He helped me every step of the way. I had storm damage and had to have my roof replaced & gutters, windows wrapped and new screens. Fence and deck work done. …

    Google cut this review short. The full text is on their Google profile.

The latest post from this business

Posted by NVB Contracting to their own Google profile 7 months ago. Their words, not ours.

NVB Contracting in Manassas, VA, offers roofing services built on more than loyalty, respect, and fairness. Every project is backed by honest work and quality craftsmanship that homeowners can count on.Jun 15, 2026Learn more

What NVB Contracting says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…completion, competitive pricing, and satisfaction guarantee, homeowners prefer NVB. Whether you…”

  • States a founding year

    “…Restoring Your Home Like Our Own Since 2011, NVB Contracting has provided…”

  • Free estimates

    “…VA Winchester, VA Financing Careers Free Inspection Home Daor Design…”

  • Financing available

    “…or a major renovation, our flexible financing options ensure that you can start your…”

  • Family owned

    “…converting the company from a small family-owned business into an organized business…”

Other roofers in Manassas

Ranked by how many ratings Google has counted.

Other roofers we list in Manassas
Roofing contractor
Summit Roofing Contractorsquick response, experienced technicians, honest estimator4.8343 ratings4.4% one and two star(571) 540-9312
Freddy and Soninsurance coverage, gutters, professional crew4.7216 ratings7.4% one and two star(571) 393-1983
Pure Roofinginsurance coordination, insurance claim assistance, gutters4.9172 ratings1.7% one and two star(571) 445-8032
Modern Remodeling Incinsurance claim assistance, siding replacement, inspection process4.8170 ratings5.3% one and two star(703) 361-9944
Elevated Contractinginsurance claim assistance, storm damage repair, professional crew4.9130 ratings1.5% one and two star(571) 568-0400
Ebenezer Roofing LLCquick response, professional crew, respectful staff4.9128 ratings1.6% one and two star(571) 619-8982

All roofers in Manassas →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 177 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 177, of which 163 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.