Roofing contractor
NEPA Roofing Pros a divisIon of READCORP INC
102 N Main St, Old Forge, PA 18518
Listed under Scranton, PA
- Google average
- 4.9
- Ratings counted
- 75
- One and two star
- 1 of 75(1.3%)
- Pennsylvania median
- 1.8%
The first three are Google’s own figures for NEPA Roofing Pros a divisIon of READCORP INC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Pennsylvania roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 74 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
About typical — the typical roofer in Pennsylvania sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for NEPA Roofing Pros a divisIon of READCORP INC.
- 1 out of 5Love9 months ago
Very rude customer service rep. Quick to cut you off if you didn’t have your roof originally done with them. I was looking for options on a new roof quote vs repair. He didn’t let me finish and said we don’t repair roofs we didn’t put on. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Dear Love, We definitely want to apologize for your experience. All calls are answered by an answering service and this particular rep was just following the script and we are sorry you felt he was quick to cut you off. Unfortunately we do not provide repair services for any roof we did not install. We did listen to the particular call and the CSR did in fact recommend contacting a repair company and in the event that you decided to do a full replacement that we would be happy to provide an estimate. Thank you so much for reaching out with your feedback and again apologize that the call did not go as you had expected.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- work quality10
- quick completion8
- courteous staff6
- quick response6
- quick quote3
- no money down3
- estimates3
- accurate estimate2
- punctual crew2
- single day work2
Other reviews we hold
14 more of the 71 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Hennemann Mellisona month ago
I decided it was time to have my roof professionally evaluated to keep my home protected and avoid future issues. Michael was the technician who arrived, and he was professional, courteous, and highly experienced throughout the appointment. He carefully inspected the roof, explained his findings in a clear and honest way, and completed the roofing service with exceptional attention to detail. He also shared helpful recommendations for improving roof maintenance, weather protection, and structural durability. The work was completed efficiently, everything was left clean, and I’m extremely pleased with the quality of the service.
Reply from the business
Thank you for the feedback!
- 5 out of 5Mary Wielanda month ago
I took way too long to get this posted- but we were incredibly happy with NEPA!! We had at least 5 estimates prior to making a decision. The work was done in a single day- tear off and cleanup included. I spoke to Byron and felt confident going into the project. It been over a year (sorry!!) and am very glad we chose them!
Reply from the business
Thanks Mary for making our day! We really appreciate you sharing your experience!!!
- 5 out of 5Robert Colthart3 months ago
I have to say I was blown away with NEPA. Upfront they are extremely professional, timely, and considerate. They created a plan and a timeline and stuck to it. The roof was extremely large, complicated, steep, and in dire need of repair. The NEPA team tackled the job in two days and left the property cleaner than when they found it. The best part of all is tbeir communication. Every step of the way I had clear communication with unprompted updates through the e tire process. I could not have asked for a better experience.
Reply from the business
Thanks Robert for the feedback and the continued business you have given us for our cleaning company!
- 5 out of 5Michelle Broj4 months ago
Fast professional work! Roof looks great and they cleaned up so well you wouldn’t even have known they were here. Job completed in one day. Highly recommend!
Reply from the business
Thank you Michelle for the positive feedback! We appreciate your recommendation!
- 5 out of 5Samantha Volpe4 months ago
Byron and the entire NEPA Roofing Pros team were a pleasure to do business with! They were kind, accommodating, fair, and really care about their customers. Our total project cost ended up being even less than our estimate, which is a testament to their honesty. We look forward to doing business again with them in the future!
Reply from the business
Thanks Samantha, we have been in business a long time and take pride in making sure your investment with us goes a long way. Thank you for the recommendation!
- 5 out of 5Patricia Casey4 months ago
Had a great experience. Made a call for a new roof because I had a leak . Byron had the guys out to me the next day . Very fast ,efficient and neat work. Very happy with my choice .
Reply from the business
Thank you so much! Your new roof looks absolutely stunning!!!
- 5 out of 5adam wolfe7 months ago
Im very impressed by how fast these guys work. The terrain of my property is hilly and icy in the winter. That diddnt stop these guys! The pitch of my roof is also quite steep and I saw them walk on it as though it were flat ground. Price was also reasonable. I highly recommend them!
Reply from the business
Thank you Adam for the recommendation!
- 5 out of 5Eric Marhelski7 months ago
From beginning to end the whole process was very thorough. The roofers did an amazing job with no mess whatsoever. I would highly recommend!
Reply from the business
We take great pride in our clean up process! Thank you so much for the recommendation! We really appreciate it!
- 5 out of 5Arnold Tornvall8 months ago
Very organized and did a great job cleaning up. The roof looks great.
Reply from the business
We agree that your new roof looks awesome! Our clean up process is definitely second to none for sure! Thank you!
- 5 out of 5Richard11 months ago
Awesome job from start to finish. Great price, quality work done in one day. I would refer them to everyone.
Reply from the business
Thank you Richard! We really appreciate your recommendation!
- 5 out of 5Liz Hibbard11 months ago
They did a fantastic job very quickly. Bobby promised my yard would be spotless when they left and it was. I love my new roof!
Reply from the business
Thank you Liz! We definitely take pride in all phases of the process...especially the clean up!
- 5 out of 5Rebecca Harris11 months ago
Cannot say enough. Professional, clean and cost competitive. From the first call nothing but an excellent experience. This is a great company. The installation team was also very professional and respected my property and landscaping. Cleaned up well. My neighbors were also impressed.
Reply from the business
Thank you for the recommendation! Your new roof looks awesome!!!
- 5 out of 5Nicole Gerronea year ago
The company owner was very responsive and took the time to answer all my questions on numerous occasions. Once I made the decision to go with NEPA Roofing Pros the process was very quick and easy. They pulled the necessary permits the same …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the recommendation!
- 5 out of 5marissa melnicka year ago
I heard about NEPA Roofing on the radio & decided to give a call after reading the great reviews. We got a quote back the next day and our new roof a day or two later. We really appreciate the knowledge & friendliness of Byron. He gave …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the business and positive feedback!
Other roofers in Scranton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| GMR Metal Roofsmetal roof installation, polite workers, warranty4.6322 ratings9.6% one and two star(570) 280-2915 | 4.6 | 322 | 9.6%31 of 322 | (570) 280-2915 |
| The Roof Repair Guysquick response, shingle replacement, quick repairs5.0285 ratings0.4% one and two star(570) 639-7663 | 5.0 | 285 | 0.4%1 of 285 | (570) 639-7663 |
| ShingleMe Roofing - Lake Arielanswering questions, color selection, new roof installation4.9241 ratings2.1% one and two star(570) 689-6034 | 4.9 | 241 | 2.1%5 of 241 | (570) 689-6034 |
| BF Constructionestimate, speed of work, respectful crew4.9239 ratings1.3% one and two star(570) 498-3764 | 4.9 | 239 | 1.3%3 of 239 | (570) 498-3764 |
| Smith & Miller Roofing, LLCsiding replacement, gutter replacement, efficient crew4.8229 ratings3.9% one and two star(570) 655-6710 | 4.8 | 229 | 3.9%9 of 229 | (570) 655-6710 |
| USA Home Improvement Solutionsmetal roof, siding, financing options4.7172 ratings6.4% one and two star(877) 872-3398 | 4.7 | 172 | 6.4%11 of 172 | (877) 872-3398 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 75 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 75, of which 71 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.